They are the best. Very responsible and fast. They explain me very well the options and recommend…read moreme the best based in my need. The installation was fast and with quality. Quality and great price!!!!​

I know this is a family run business which is why I hate to write a bad review. The owners were…read morevery friendly and knowledgeable. The person who came out babbled for half an hour before he got to measuring. We want to have almost our whole house redone, about 2400 sq ft., so a large project. He didn't have a sample we specifically requested be brought to the appointment. That was the first strike. After I received the quote, I emailed twice asking for additional quotes as we chose a different carpet. No response for 3 days. That is not acceptable. They lost our business. How could we trust the rest of the process after the bad start? We did decide on Mohawk products for both carpet and laminate flooring so they had the opportunity to install flooring for most of our house. We went with another family owned business.

Excellent job by J & C Flooring. I had LVP floors installed in 2024 and shortly after I damaging…read moresome planks. I reached out to the original contractor for repair but he was a no-show for scheduled appointments and would not respond to me back as promised. After 2 months of trying to get a straight answer and resolution from the original contractor, I decided to look elsewhere. I found J & C Flooring on Yelp, a local family-owned business. The experience with J&C was quite the opposite: excellent communication, fast response for quote, competitive pricing, very knowledgeable, and the floor was repaired quickly and correctly. I am very pleased with the whole transaction and the results; I feel like a valued customer. Without a doubt, I will reach out to them again if I have more flooring needs.

Had water damage. Was able to replace entire flooring, etc... Was done in one day…read more However, communication was very poor when asking about other services. Was given a quote after numerous times asking for it. When trying to arrange to have other items repaired in home and schedule installation, they just vanished. This is very unprofessional behavior, especially since I have a year's warranty on my flooring. And if something happens to my flooring within that one year timeframe, who do I contact if they are not communicating with their customers? Very poor communication! Very unprofessional behavior.

It all starts with great customer service and Bryan definitely met that criteria from the onset…read more Easy to work with, very knowledgeable, came prepared with some great samples and the estimate was very reasonable estimate. It wasn't inflated like some businesses like to do. The workmanship was excellent. You can have confidence that Jose knows what he's doing and it was extra nice that he was able to move my bed and dresser which is important for many people if they can't do it themselves. My new LVP flooring in my bedroom elevated the aesthetics and the vibe. I am so pleased with how it all turned out and the whole experience was smooth and well communicated. If I ever get the chance to upgrade my floors in other rooms, I will be contacting Premier Flooring and Design.

This is the second time we've used Premier Flooring. When we bought our house they came and…read morereplaced all our carpet. We needed our kitchen and half bathroom floors redone as the tile was cracked and grout coming out in sharp pieces. Bryan was phenomenal in helping us pick the flooring for the kitchen. Answered all our questions and recommended flooring based on our budget. Went with an LVT in the kitchen and used leftover wood laminate from a previous job. Jose and his partner came out and installed all the flooring. You could tell they want it done right. They didn't rush. They adjusted, measured carefully. The floors look amazing! Highly recommend premier flooring!

John came out and refinished the floors on a rental property in Durham for me. Floors had some…read morewater stains and generally pretty banged up. Floors turned out absolutely beautiful! All along the way John was communicative about the process, answered all my questions, and even worked with me on getting it done quickly due to a pending tenant move in. In short, him and his wife were fantastic. Can't recommend enough. Support a local / small business and go with John!

I highly recommend Simonetti Floor Contracting for your hardwood floor project. John Simonetti's…read morework is fantastic! He did board replacement repairs, hardwood floor refinishing, and installed new hardwood floors in 2 rooms that were previously carpeted. John is a neat worker who pays attention to detail and always left my home even cleaner than when he started. John is a real professional and I felt comfortable having him work in my home.

Luis and his crew did a great job installing laminate flooring over about 800 square feet of…read moreceramic tile in a handful of rooms, including kitchen, bathroom and hallways. He handled every complication (there are always some) with professional expertise, communicating with me the whole way. Takes pride in his work and the finished product shows. I almost forgot to say that his price was entirely reasonable. Hire this guy!

Contacted Luis based on excellent reviews. So paying it forward. Purchased a townhome with very…read moredark engineered hardwood floors. Had little hope they could be refinished to the natural red oak we desired, but Luis said he would try. We requested a high traffic finish over the oil based polyurethane finish because we have a small dog. He also had to fill gaps between the ends of boards due to hardwood shifting on our slab floors. Luis and his team started earlier than expected, and communication was easy. WOW!!! The results were better than we had hoped. And price was reasonable. See for yourselves !

We are so pleased to have Crown Flooring install our LVP flooring. This local family owned…read morebusiness is the best. The prices are good and the service prompt and efficient.

We had Crown Flooring give us an estimate on carpets for 2 connecting rooms and to replace some…read morelaminate that was damaged in another room. Their estimates were the cheapest so we chose them. They did an excellent job for us! They cut leftover pieces to go under our recliner and couch. They moved our large furniture and let us know our sub-flooring under one room was ok (we thought it might need to be replaced). They informed us that they do charge a small % if payment is by credit card which many small businesses are starting to do. Overall, we were very happy with the whole process and love our new carpet!

Patrick and his team did a beautiful job helping us with flooring in our house we were putting on…read morethe market and our new house. Altogether they installed carpet, hardwoods, a stair runner, and mohawk laminate flooring. Once we offered on our new home, we needed the carpet replaced in our old house asap so we could list it. They replaced the carpet in two bedrooms and closets in one day. The photo showing the hardwood was previously carpet and we preferred hardwood against the back door entry. Patrick did a beautiful job. We were going to do LVP in the hallway upstairs but Patrick recommended we try Mohawk laminate. It was a GREAT choice. It's completely waterproof and slip free and really looks like real wood. All work was done at a very reasonable cost. Patrick is very responsive and did a wonderful job.

Patrick removed an existing carpet and installed a floating vinyl floor. He came to the site,…read moremeasured and provided an estimate within hours of my enquiry. He even tested the proposed flooring so that it would be compatible for my very specific application. I needed the job completed within a short and critical deadline and he delivered. He was meticulous, cleaning the site throughout the process and on completion. I Highly recommend Gellen's Flooring.

The customer service it was good but flooring that the sell not good at all, I purchased flooring 3…read moremonths ago, it was installed and a month later it started to cracked, now I have to cracks on the floor for no reason. it's disappointing spending $1,500 in flooring and it's started to crack already. According to the this floor is resistant and waterproof but I can see that it's not a good quality.

My husband and I walked into LL Flooring in Garner NC not expecting much looking for flooring…read moreideas. We met Damen and spent a good couple of hours at the store that day, he was patient, informative and fun to talk to. We explored other flooring companies as well but didn't get the same customer service that we got from Damen and LL Flooring. There were a lot of phone calls, additional visits to the Garner and Raleigh store. Damen suggested Bellawood Pealescent, I bought a box of it, knowing I could return it if I didn't like it, laid it on the floor and that was it! Working with LL Flooring was easy, everything came in on time. The installation guys were amazing, hardworking, cleaned up after the 4 day installation. Yes it was long and tiring but so worth it! If you go into the Garner store, ask for Damen!

Burch Brothers Flooring replaced all the flooring in my townhome several years ago. They did such…read morean outstanding job that Burch was the natural choice when I needed to make a repair due to water damage from a dishwasher. It was a seamless process from the original conversation with Sarah, reviewing what needed to be repaired with Josh to the installation team. Burch Brothers is not only professional; it is a locally owned business that operates with integrity. I highly recommend Burch Brothers for your flooring needs.

Overall, we were extremely please by our floors and service provided! We absolutely love our new…read morefloors. The team was quick to give us a quote, had lots of samples in the office and overall great to work with. We got several quotes and this company was the most affordable - but we picked them because they were the only ones who were able to foresee a huge problem they would encounter while giving a quote. All other companies missed it. We did feel as though the job was very rushed, we were told 2 - 3 days and it was done in less than one day. Because of this, we felt as though there was quite a lot of nicks in our trim and they had to come back and make some other changes they forgot on the job. More communication AFTER the job would have been appreciated. We had to follow up about billing and the problems. There was no formal walk through or call from the office to see how we liked the floors. I understand the office was busy, but some acknowledgment of our communication would have put us more at ease. They did reimburse us a very small amount for the little damages.

Beautiful work with gorgeous carpet. But what I loved most was the service - respectful, skilled,…read moregoing above and beyond in several ways to help me get what I needed. Highly recommend!

Cover My Floors was hired to refinish our 100 year old wood floors. They sanded, stained and…read moreshellacked the floors to bring out the character and beauty of the floors. The workmanship was outstanding and we receive comments regularly about how beautiful the floors look. Not only was the quality of the work phenomenal but the customer service and professionalism of everyone involved in the job process was excellent. We highly recommend Cover My Floors.