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    Floor Masters

    4.1 (9 reviews)
    Closed 11:00 am - 3:00 pm

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    Services - Floor Masters

    Carpet installation

    Carpet removal

    Carpet repair

    3 More Services

    Carpet restoration

    Floor installation

    Floor restoration

    Floor Masters Photos

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    11 months ago

    They sent sub-contractors with very little talent or knowledge. The entire job was a mess.

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    6 years ago

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    Floor Coverings Int'l

    Floor Coverings Int'l

    (14 reviews)

    Marty was a joy to work with. He is knowledgeable, professional, and very helpful in weighing all…read morethe options. The installers did an amazing job and so quickly. Success all around and our stairs are now safe (and quiet) for all the people and four legged friends that visit our home.

    We had a stair runner installed in our house - Marty was amazing to work with and made the whole…read moreprocess very easy. While FCI is a franchised business, Marty is the owner / operator of this location - he clearly takes great pride in his business and it shows with his patience, attention to detail, and great communication. After reaching out, Marty was quick to respond and work with me to find a time to come out and give us a quote and show us samples. He arrived on time and walked us through the process and estimate. He had a wide variety of high quality carpet options and was patient while we looked at various choices. There was no pressure to make a decision that day, but we reached out a few days after to confirm our choice and book an install date. He texted me with a reminder a few days out from the install, and he and his team showed up on time. Within a few hours, the carpet was beautifully installed. We had considered doing this project ourselves, but it's clear that we would not have been able to achieve the level of craftsmanship of Marty's team. This was a relatively inexpensive home upgrade and has greatly improved the safety of our stairs, as well as helping with echoing and sound (especially for our dogs going up and down). Highly recommend using Marty and his team if you're looking to add a stair runner to your home.

    NC Home Pros

    NC Home Pros

    (2 reviews)

    Angie reached out to me respectfully expressing her disappointment for 1 star review. Out of…read morecategories of service, quality and I forget the other, I had nothing to grade you higher on. As I stated earlier, I wanted to use you. I called you a few times after the days that you came by. You agree that it was taking longer than expected but that it was because the Home and Garden Show exposure. You didn't call me, I call you. I called after your visit, but you didn't answer, so I left a vm and text. Later in April, I called you and you answered that time. I asked about the estimate. You said that Danae had gotten my online inquiry and that she'd get back with. I stated that I wasn't trying to rush you and was patient because I want you to do the work. I reminded you that you said, "2 to 3 days (April 14) but it wasn't until April 24 that I got a concrete answer that you will not be doing the job. My contention isn't that you can't do the job, but that I wasn't given the courtesy to tell me that you weren't interested in providing the estimate nor would be able to do the job. If I hadn't called or inquired, I would never have gotten an answer at all. How could I give you a higher rating? You only came to look at the project. I can't grade you on quality, service or promptness because I have no reference point to go by. My review isn't harsh but simply stated as it happened. Danae seems to be the person who makes the decisions on which jobs to take. Maybe a conversation she be had with her if you don't want more reviews like mine.

    NC Home Pros is veteran owned which is AWESOME. we love supporting veteran owned companies in the…read moretriangle. their team painted my house, both interior and exterior and it turned out amazing. the team and the owner Angela are so incredibly kind and knowledgeable in everything they do. reasonably priced for the amount of hard work they did. 10/10!

    Floor Masters - flooring - Updated May 2026

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