Marty was a joy to work with. He is knowledgeable, professional, and very helpful in weighing all…read morethe options. The installers did an amazing job and so quickly. Success all around and our stairs are now safe (and quiet) for all the people and four legged friends that visit our home.

We had a stair runner installed in our house - Marty was amazing to work with and made the whole…read moreprocess very easy. While FCI is a franchised business, Marty is the owner / operator of this location - he clearly takes great pride in his business and it shows with his patience, attention to detail, and great communication. After reaching out, Marty was quick to respond and work with me to find a time to come out and give us a quote and show us samples. He arrived on time and walked us through the process and estimate. He had a wide variety of high quality carpet options and was patient while we looked at various choices. There was no pressure to make a decision that day, but we reached out a few days after to confirm our choice and book an install date. He texted me with a reminder a few days out from the install, and he and his team showed up on time. Within a few hours, the carpet was beautifully installed. We had considered doing this project ourselves, but it's clear that we would not have been able to achieve the level of craftsmanship of Marty's team. This was a relatively inexpensive home upgrade and has greatly improved the safety of our stairs, as well as helping with echoing and sound (especially for our dogs going up and down). Highly recommend using Marty and his team if you're looking to add a stair runner to your home.

I was able to quickly schedule an appointment and the Zack and Chaz showed up on schedule ready to…read morego. I received a very good explanation of what was going to happen as well as a good discussion on the impact of cleaning the area rugs. they finished in a couple hours and we're very happy with the results. Our carpets hadn't been cleaned in awhile and they look great with no odor or side effects. We will definitely use them again and recommend them.

Thank you for the professional job you did with our carpets. The previous owner had large dogs and…read morehad the carpets cleaned with another company, but unfortunately they still smelled like wet dogs. It's been over a month since your cleaning & treatment and the carpets are cleaned & smell nice. Thank you!

5 stars! I had a great experience with Empire Today. Gabriel was extremely knowledgeable, helpful,…read moreand professional throughout the entire process. He provided exceptional expertise, answered all of my questions thoroughly, and made everything easy to understand. His professionalism and attention to detail truly stood out, and he did an excellent job from start to finish. I highly recommend Empire Today!!!

Customer service? Well there is not any. I call they say they would call back and they don't. Over…read morea month of trying to get resolved I finally had to suck it up and pay another company to fix.

Jason is the best. Will come to the house with samples and give you solid advice and guidance…read more His install team is the best too. Really pleased with the service and the results. Highly recommended.

I sincerely say, I wish I could give more than 5 stars. Incredible, incredible service from Jason…read moreand his team I got screwed over not just by Lowes, but by another contractor who never showed up. I called Jason. He showed up the same day, got his guys out there three days later. The quality of the installation cannot be overstated. Guys who truly care about the quality of their workmanship. They screwed down my subfloor so it doesn't squeak and they were able to avoid using transition. I have a masonry fireplace and was resigned to having it undercut, but the installers went out of their way to manage it so they didn't have to. My only regret is that I didn't tip his guys MORE. THIS IS THE TEAM YOU WANT TO DO YOUR FLOORS. Prices are great too. But let me tell you, after MONTHS of dealing with other contractors- they'd be worth it at a much higher price.

My husband and I absolutely loved our experience with JD floor! We initially popped up in their…read moreshowroom to take a look at flooring options. We picked styles we liked and the team worked with us to get a flooring that fit within our budget. They provided options for us to look at that we may not have seen otherwise and even price matched, which we really appreciated. From purchasing to receiving the flooring material, it was extremely smooth. Throughout the process they were very communicative and kept us updated at every step. We did have a lot of questions since we were not familiar with what was needed and they expertly answered all our questions! We would definitely recommend them!

These folks are absolute PROs! I'm a carpet-hater, and…read morewanted the 2nd floor to mirror my 1st floor. JD matched my flooring and installed flawlessly. From ordering process through installation and follow up, I'm seriously impressed; pricing was quite good as well. Don't hesitate to give them your business too!

So happy we chose to purchase our carpet with Contract Carpet Outlet. The entire process was a…read morepleasure - wonderful customer service, great pricing and the installation crew did a great job! I would not buy carpet or flooring anywhere else!

I was trying to buy carpet samples. The first time I drove to the store in Cary it was closed (my…read morefault for not checking store hours). I try again a couple days later on a day the website AND automated phone message says they are open. I come to the store and find a crappy little note on the window saying they're closed. I tried to support a small business. I really did. If you're going to close the store then at the very LEAST tell your customers by posting this information online or on the automated voice message. Guess I'll be shopping at Lowe's or Home Depot now instead.

So I've had to replace my hardwood floors 3 times in my life and each time, I must admit, it was a…read moretruly difficult challenge for me economically and personally. You have to understand, that for a guy like me, it ain't easy finding a place you trust, then finding the right floors that match your house decor, then finding it at the right price. All of these things become obstacles that you need to overcome in order to find the perfect flooring. Luckily for me, I was fortunate to be recommended Brentwood flooring by my friend and contractor. I went in and spoke to Wes and he directed me to find a number of possible hardwood floor options that were beautiful, that fit my home decor and also fit my budget! So happy! And I was lucky to also find out that they currently are offering 18 months with zero percent financing which will allow me to pay off the floors monthly! I could not be happier! I am recommending to all of my 10,000 friends on yelp, Twitter, Facebook LinkedIn and Instagram to go here first if you need any help with your carpet or hardwood flooring needs!

I had an OUTSTANDING experience with Brentwood Carpets in Cary, NC. I worked with Wes Newsome…read more Wes was responsive by phone and email- always in a timely manner. It was great to have a reliable point person through the entire process. Brentwood called me the day before the installation to confirm, which I appreciated. Installation team showed up the following morning on time. The team consisted of three men- all courteous, experienced, and hard-working. 1650 sq ft of carpet including two staircases, old removed and new installed all in one day. They worked for nearly 12 hours! But I never saw them rush; they took great care in their work. They cleaned up (inside and outside) and vacuumed completely before leaving. I'm so glad we did not go the big box store route. For my wife and me, having Wes as our point person and knowing a high-quality install team would be doing the work were invaluable.