I can't properly express how elevated the professionalism is with this company. We were fully prepared to spend big $$$ - I mean significant $$$ on our floors. David gave us his honest option and proposed a solution that was a fraction of the cost. He could have said "whatever, give them what they are asking for" and taken our money but he has INTEGRITY!!! So impressed. Please work with them and you will not be disappointed. read more

Once again I use Clayton flooring to place hardwood floors in my bonus room David the owner matched the color perfectly to my existing floors !!! They're wonderful to work for in every way the professionalism the work ethic and the attention to every detail is stellar !!! From the ladies on the phone that I have dealt with to the gentleman that laid the floor I can't thank you enough for the wonderful customer service that I received !!! I highly recommend Clayton flooring for anything you need done in your home pertaining to flooring carpet hardwood floors whatever they are by far the best small business I have ever dealt with !!! Five stars all around !!! read more

Positive experience from start to finish. We bought a house, they measure before we closed and had new carpet installed the first week after we closed on the house. We bought the 25 year smart strand carpet with pet padding. They tore out the old carpet, put in the new padding and carpet in one day. They even gave us a military discount. I highly recommend them. read more

I most definitely have the right business. Believe me, I would never forget how I was treated. The owner, the very person responsible for measuring our space, is the one who made the error and then blamed me because I did not realize he neglected to charge us for ripping out already installed carpet. Like I should know how he writes an invoice. I'm the customer!!! My credit card name does not match the name which I go by. But that doesn't matter. I paid you above the quoted amount for YOUR mistake. Not to mention he did yell at me over the phone because our realtor was here and heard it. read more

First let me say, if you are looking to have your hardwood floors REFINISHED, I DO NOT recommend Clayton Flooring for it. We had our hardwoods refinished with Clayton Flooring because I wanted to support a local business. We had no clue when we chose them (as a flooring company) they wouldn't be doing the refinishing themselves. They contracted a guy to do the refinishing on their behalf. We were never told that and didn't know that until the morning my floors were to be done. I had went to the store prior and they took notes on what color stains we liked. That never translated over to the contractor. When he got to my house, he never laid a stain palette down so we could see what colors we wanted. He had said that the store had never told him the colors we liked, so we showed him pictures of the color floor we wanted, and also pointed to our kitchen tables color, which is a dark rich brown, and he insisted that he'd lay a stain down that would be the correct color and we'd love it. So they start, and put a coat of seal on top of it, and after work we check, and its the WRONG color. I don't mean a little off, I mean WAY off. It was horrible and way too light. Then to try and "fix" the problem, they tried to talk me into just letting them mix some stain with poly and put that over the already sealed wood. I'm no professional, but it's pretty obvious the stain needs to be in the wood, not mixed into the polyurethane. David had them resand and start over, but unfortunately that made the job go from 4 days to 7 days. So at this point, I get professional advice so I can be more aware of the process and make sure no more shortcuts are being made. This time, the contractor laid a palette of 3 colors, still not the 6+ color palette I was promised I'd get to choose from. Thankfully, I stood my ground and he brought more stains for me to choose from because I wasn't happy with the 3 he put down. Then, based on the professional advice I had gotten, and knowing we want a dark stain, confirm he was going to water pop the floor, since that's necessary for a dark stain to be even. He told me no, because it was "raining outside" and "the floor would take forever to dry while it's raining outside". First off, my floors are INSIDE, not outside with the rain, and the heat is on and windows are closed. Second off, they are can mix denatured alcohol with the water to make it dry quickly, so this guy is just being lazy and making excuses. At this point, I cave and they don't water pop because I really just don't want to be dealing with them any more. Now finished, because he didn't water pop with such a dark stain, you can visibly see the staining isn't even throughout the floor and the color isn't as rich as it should have been had he water popped. So, while I'm happy with my floors, they aren't exactly what we wanted... And, aside from me calling David when my concerns, and him showing up once, we feel he was pretty uninvolved with the whole process. I definitely feel a company should be transparent with the fact they are contracting someone else to do a job you are paying THEM for, when you communicate the entire time with them and put your trust in them, to have to deal with someone else who takes tons of shortcuts. The entire thing was a super stressful nightmare. read more

Clayton Flooring Center - Flooring Near Me - Clayton, North Carolina

You get what you pay for. Clayton Flooring by far gave me the best estimate on new carpet. Make sure you know exactly what you want. I went with the suggestion of the person who did the estimate and I ended up having a small gap between my carpet and baseboards. I was told the carpet was a smaller length than what I had before. In my opinion once the installer saw there was going to be a gap they should have stopped right then and notified me. I should have been told about the possible gab before hand. I would have never chosen that carpet. I called to try and see if the company was willing to work with me on fixing the problem. Even if it meant possibly buying new carpet. My emails were not responded too and my promises of a call back were never followed through. In the end I can't recommend Clayton Flooring Center. read more

Clayton Flooring Center - Obvious gap along baseboard. - Flooring Near Me - Clayton, North Carolina

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We visited Clayton Flooring this past weekend. Our associate, Hope, was extremely knowledgeable and helpful in giving us ideas and options as we plan for our upcoming construction. read more

We used this company for vinyl tile installation in our kitchen and again to replace carpet in our entire upstairs, 3 bedrooms and a big bonus room plus hallway and stairs. The owner was quick to setup a visit to measure and provide an estimate. It was comparable to what Lowe's gave us with considerably better carpet grade due to a Mohawk sale. The carpet was on back order so it took a while to get installation scheduled. Fine, we had a lot of closet stuff and books to move. When the installers came they were very professional. They moved the big furniture out of the way and got to work. They fixed uneven spots, evened up bathroom doorway thresholds and unsqueaked where needed. Honestly, 2 weeks later we have not found a bad spot yet. I wish I remembered both names, one was Robby, because they deserve credit for good work. They were done in one day, furniture back in place. read more

I was very happy with Clayton Flooring from start to finish. I priced out vinyl for our kitchen from a few other stores and Clayton Flooring had the best price. When the installers came to install our new floor, we discovered that they brought the wrong flooring with them. They were very nice about it. They told us we could either take what they brought, or they would go back to the warehouse and get the correct one. We ended up taking what they brought because it looked really nice and was actually a better quality vinyl than what we had picked out. They did a great job installing it and we love the quality. The customer service was excellent too. I would recommend Clayton Flooring! read more

I had my beautiful floors installed throughout the house. This is a local business with competitive prices and you will receive personalized experience with the highest professionalism. They are a VA approved contractor if you are upgrading your home with a VA loan. David Wooding and his team will exceed your expectations! read more

Excellent job. Clayton flooring associates were very helpful in selecting our new carpeting. Advising us on quality vs cost to meet our needs while keeping everything within our budget. The installation crew did an excellent job as well installing about 800 sq ft of carpeting. Installers did not leave until we were 100% satisfied with the job. read more

The owner of Clayton Flooring has been Wonderful with helping us choose the right floor for our kitchen. The quality work and customer service is exceptional . They refinished our hardwoods and put in ovations tile in our kitchen and we couldn't be happier. I highly recommend Clayton flooring! read more

Great customer service and excellent work. I highly recommend them. Very reasonable prices. Give them a call today to schedule your free estimate. read more

We just had new flooring put in by Clayton Flooring. We love it & have so many compliments on it! Our home is over 180 years old & there's always complications, but this time it was smooth sailing! Hats off to DJ & his team! Professional & timely, & I loved how the installers prevented messes from piling up. read more

Totally ruined a tile job in my kitchen and used my Dyson as a shop vac. Refused to correct the job or refund my money. Had to have it redone by a real professional. DO NOT USE this "business". read more

This company lacks integrity. After My experience with them I will be sure to tell my friends and business partners to think again. Through the process the man I delt with came off friendly at first but had a better than you attitude. The job was slow and unorganized. The finished project had spot that had to be looked at and fixed two times. I'm not usually a picky person but the whole experience turned me off. read more

We had the best experience with this company. Customer service was fantastic! They worked us into their busy schedule and did a great job on installation and removal of old carpet. We are glad we chose Clayton Flooring and will be using them again in the future. read more

Clayton Flooring installed vinyl in my kitchen and two bathrooms. I checked around for pricing and Clayton Flooring was the most reasonable. My main reason I chose Clayton Flooring was because of the customer service. The staff was very friendly and said yes to everything I asked for (I did not ask for anything unreasonable). The staff always returned by telephone calls and replied to my emails. When David came out and measured, he stayed as long as I wanted him to. He was very detailed in explaining how the vinyl would be installed. When the installers arrived, they were prompt, efficient, and organized. They kept my home as clean as they possibly could. After the vinyl was installed, it looked as though the vinyl was installed first and then the cabinetry, appliances, door frames, etc., were installed on top of the vinyl -- there were no cutting lines that the eye could see. They would not leave until they were sure I was satisfied and they had completed everything I wanted them to. When I went to Clayton Flooring to pay them, the staff asked me repeatedly, "Are you satisfied? It's always nice to find a reputable company and Clayton Flooring is definitely one. I'm not an easy person to work with. I want to thank Clayton Flooring for their professionalism and for putting up with me. read more