We had an issue with our master bathroom shower floor where the grout was separating, causing tile…read moremovement and a slow leak. After trying to fix it myself and calling several contractors, 919-Tile clearly stood out because of their knowledge and professionalism. They arrived on time, communicated well, explained why the issue was happening, and got straight to work. Within about three hours, the repair was completed, the area was cleaned, and they even fixed our shower glass door that had been scraping the step--above and beyond. A few weeks later, a small section started separating again. I texted them a photo, and they responded immediately and scheduled a follow-up with no hassle. If you need tile work or expert advice, I highly recommend 919-Tile. I'll definitely use them again.

Extremely professional and John made our tiled walk-in shower look new again. John removed his…read moreshoes before entering our home protecting floors and carpets. He delivered what he promised and we are very satisfied. We would highly recommend 919 Tile.

I bought tile and other materials for a bathroom renovation. They told me they estimated the amount…read moreof grout/caulking I would need generously because I could return whatever extra material I had. Then once the project finished (delayed by the holidays), I tried to return the extra grout and caulking that were leftover. They said I couldn't return it because it was past 60 days from purchase, which was never mentioned on purchase. When I told them I was clearly told I could return extra (without being given a date), they blankly stared at me and just repeated their policy. I was so taken aback by their attitude, that I didn't even mention that me initially receiving an entire box of broken tiles was part of the delay in my project - causing me to have to reschedule with my contractor's team. They truly didn't care at all! Won't be recommending them or doing business with them in the future! Terrible customer service - no appreciation for their patrons

my husband and I walked in to the store looking for backsplash. After 20 mins we finally got the…read moreattention of one of the sales ladies. we asked if they had zalige tile. I was corrected on my pronunciation and the lady looked irritated that I was asking her anything. Even though she was not busy, sitting at a table not in front of a computer, she couldn't be bothered by me. It was a very disappointing experience as I just needed help picking out the best backsplash for my kitchen. There are plenty of other tile stores with helpful people. Stay clear of this place.

My husband and I absolutely loved our experience with JD floor! We initially popped up in their…read moreshowroom to take a look at flooring options. We picked styles we liked and the team worked with us to get a flooring that fit within our budget. They provided options for us to look at that we may not have seen otherwise and even price matched, which we really appreciated. From purchasing to receiving the flooring material, it was extremely smooth. Throughout the process they were very communicative and kept us updated at every step. We did have a lot of questions since we were not familiar with what was needed and they expertly answered all our questions! We would definitely recommend them!

These folks are absolute PROs! I'm a carpet-hater, and…read morewanted the 2nd floor to mirror my 1st floor. JD matched my flooring and installed flawlessly. From ordering process through installation and follow up, I'm seriously impressed; pricing was quite good as well. Don't hesitate to give them your business too!

We'd been to many tile stores in Raleigh but Best Tile is the 'best' by far. All the staff was…read morewonderful and helpful, the tile selection is awesome, the showroom is a beautiful wonderland of examples, and prices were reasonable. Our tile expert was Priscilla. Ask for her, she is great!!

Our contractor suggested we select our tile from Best Tile in Raleigh, and we love it! The…read moredesigners were incredibly friendly and helpful and asked plenty of questions to be sure we got the look and finishes we wanted. Our appointment ran a little long, but they were so patient and wrote everything up just as we discussed. When we get ready to do our next tile project, we'll definitely start at Best Tile first. Their website is also super helpful for searching color and size options in tile.

The finishes are beautiful! Design ideas were innovative and solved some issues for us with our…read moreoriginal house design.

Painted our bedroom to perfection. Used them before for our master bath complete makeover and will…read moreuse again. Very professional!

Lauren and Parker were absolutely wonderful to work with. They gave us a very reasonable estimate…read moreto regrout our shower and freshen our floor in the primary bathroom. They take great pride in their work and should, it's excellent. Their work habits are impeccable in that they are always on time, clearly go over expectations, clean up the work space end of each day, and are quiet when they are working. Our experience could not have been more positive and we are very happy with the finished product. Our shower truly looks like brand new. No exaggeration! We will refer them to anyone who expresses a need for their service and appreciate their work.

Bryant Grout and Tile installed porcelain tile in my mud room and kitchen. They did an excellent…read morejob. They took the time to do it correctly.

I hired Greg to renovate a half bath that had a toilet that leaked, damaging the sub floor and…read morehardwoods in the hall. The first red flag was Greg's cartoonish quote for work. Greg is a smooth talker and made it seem like it would all be good. He said payment would be due upon completion although there was no mention of this in the "contract." Turns out "Remove vanity and install custom vanity" means ripping out the large existing vanity, sink, and huge mirror and then popping down the pedestal sink THAT I BOUGHT. Period. Red flag #2: When I asked Greg about the massive drywall damage, he said "Is it in the contract?" The agreement does say he does not cover drywall repair, but this was literally left in a demo state. On Day 2, while the entire floor was ripped up with the crawlspace exposed, Greg asked me for a check. I said I planned to pay him with a credit card and it would take me a few days to move money around to give him the equivalent of cash. Day 3 he walked off the job claiming non-payment. After I calmly explained that I could not be in non-payment because no payment was due, Greg came back the next day like nothing happened... All of the insulations under the half bath was wet so it had to go. Greg did not want anything to do with replacing it. I went out and bought insulation and installed it myself. Either Greg or his plumber, Drew, cracked the first sink basin during install. Luckily Home Depot replaced it with no questions and Drew came back and installed the new one. Drew was actually great. I did all of the leg work for the return, so don't expect Greg to actually stand by his work or take responsibility for mistakes. Greg made it clear he does not do hardwood floor repair and I was fine with that. Turns out, my hardwood flooring guy discovered that there was a strange strip of plywood sub floor installed to fill a gap that was not actually supported. We found out why when he pulled it up. See photos. Don't expect structural repairs to actually connect to other structural members. Don't expect your tile OR subfloor to be level or flat. Don't expect a professional job.

I was looking for someone to remodel my small bathroom. The bathroom had a 1980's fiberglass…read moretub/shower combo and vinyl floors. I wanted a tiled shower and floor. I contacted NHRC and Greg came out the next day for a consultation. He quoted me a price that I thought was very good for the entire bathroom remodel. Greg and his other worker were very efficient and even though we ran into a few issues (old plumbing and uneven walls), Greg was able to troubleshoot the issues and did a fantastic job with this renovation. As you can see from the photos, the bathroom turned out beautifully! I'm very happy with the results. Greg did such a great job. I will be contacting him for future renovations. I highly recommend NHRC and Greg's remodeling services!

We used A1Floors a couple of years ago to put in luxury vinyl plank floors after an insurance…read moreclaim. John came out to quote and he is very personable and knowledgeable about flooring. He was able to get us a really good deal that would be hard to find else where. We naturally chose A1Floors again when we had to replace carpet before putting our home on the market recently. John was there again to help us pick something nice out within our budget and install on a precise time schedule. I can definitely say that everyone we dealt with, from the owner, to Heather in the office, to Craig the Installation Manager, is so professional and they are all willing to make you a truly satisfied customer. Their communication and follow through is second to none.

Arrived on time Were professional and started working…read moreimmediately. No time wasted Excellent installation; we are so pleased No mess and left the place in its original condition; Left is so neat and tidy No damages anywhere whatsoever Finished the job well within time - in just one day (we were told it could take up to 2 days) Quality of work is outstanding; Well worth the money! The entire team coordinated the work so well - starting from doing an assessment to dropping off the material to completing the job - it was so seamless. They are so proficient and provided excellent service. A pleasure dealing with them. They are top notch! So proud they are local . Thank you for a job well done and making our family room and 2 master closets look great!!

I've checked out most of the tile shops in Raleigh at this point-- mosaic is definitely my go to…read more They have a good selection (I'm picky and don't like run-of-the-mill), they're competitively priced, and they aren't snobby or difficult on communication on your project. I had a billing issue and they fixed it very quickly. Have used them twice now I think and will be using them again soon.

We have bought tile from Mosaic for a couple of house projects. They have a large variety of…read morequality tile at reasonable prices. The designers are friendly and helpful even if you come in without an appointment. Good store hours too. While we have shopped at, and even purchase from, other tile stores, Mosaic is our favorite. Overall a great, regional business.

AVOID AT ALL COST (I'm amazed they're still in business!)…read more I hired these folks to paint the entire interior of my house in Oak Ridge before moving to Raleigh -- remove popcorn ceilings, paint all woodwork, etc. (They had an offer on Groupon at the time, I believe -- this has been a little more than 5 years ago.) Something like 16 workers showed up. I was around 65 at the time, with arthritis limiting me somewhat. I pointed out the few plant hangers I couldn't get down; they assured me they'd take care of all that. Not only did they not remove any hangers, they painted AROUND them so that when they were removed while I moved, they left unpainted patches. I was literally unable to be in my own house (as were my four dogs at the time), so we all ended up sitting in cold drizzle for three days on the deck. In addition, they simply didn't bother to show up one day as scheduled. When I called, they said the weather said it MIGHT snow, so they weren't coming. They splattered paint on my floors, my leather sofa and loveseat, and the hardware in every room. They took switchplates down (they weren't the same in all the rooms), simply dumping them into a bucket. They put every single one back in the wrong spot. In summary, I URGE YOU TO AVOID THESE PEOPLE. I've never been this dissatisfied with a fairly high-dollar job.

All the negative reviews here of the work and nasty attitude of its owner are spot-on. I used this…read morecompany in 2016 and still regret it to this day. I paid a structural engineer to assess the (overpriced) work and he was flabbergasted that this guy even had a business license. Pick anybody else for your job - this guy is shady, rude, and unprofessional. He's a liar and hires thieves to work for him. Keep him/them out of your house!