Eddie came by today to clean our carpets and was INCREDIBLE. Not only was he beyond kind and professional, he also shared some really helpful tips on carpet maintenance. We love supporting a local business - I would recommend Steam Giant to anyone looking for a quality, local service! Sorry, Stanley! read more

Mike did the best job I ever had done at the best price Very punctual polite and careful with our possessions read more

Awesome experience all around. Excellent communication and timeliness. Very professional and friendly. Explained cleaning procedure and pricing beforehand. Brought life back into our five year old carpet and area rug. Great value! read more

Really great experience. Was available to come out the same week, cut me a deal to bundle a few different services (dryer vent, floors, sectional couch). Super efficient - in and out quickly, friendly, and did fantastic work. If I realized how easy and reasonably priced this was, I would've done this so much sooner! read more

They arrived on-time and did an outstanding job. The crew came in, examined the Area, and went straight to work. Completed the job quickly and effectively. I would highly recommend Steam Giant for your carpet cleaning. read more

Amazing job on our 6 rooms and sectional. The carpets are nice and clean and ready for moving in. You and your team are pleasant and efficient. Thank you so much for the work you both did. Will be calling again soon for our move out steam cleaning. read more

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Excellent communication, friendly service, great value, and outcome! Would highly recommend Steam Giant to anyone seeking service in the area! read more

They steamed clean my carpets at my rental and they came out so clean!! The technician was super friendly and helpful.

Timely responsiveness with a quote and service schedule and at a very reasonable price and I was very satisfied with the quality carpet cleaning service they provided. Thank you Mike and team! Murray W read more

Did a great job! Fast. Efficient. Reasonable pricing and super flexible. I will definitely be using again

They did a PHENOMENAL job on a client's carpets. Quicky, easy and very professional!

Our carpets look great. The owner and staff were friendly and helpful. We will use them again.

Found Steam Giant on Yelp. Very quick to respond, very reasonable rates, and super easy to book an appointment. Got an appointment the same week. Pricing was just as quoted and I even added in a rug while they were here with a straightforward add on price. To clean three rooms, a couch, and rug didn't break the bank at all. They are super quick and got out all of my couch stains (thanks to a dirty handed toddler) and all the cat throw up and pee from my carpet and rugs. Everything smelled fresh and looked clean. I will definitely be using the again in the future. read more

Mike and his team were great! They were prompt and did a wonderful job on my two rooms, sectional, and ottoman. My sectional, that has seen better days with two dog and a toddler, looks so much better and they were even able to get out a couple of set-in stains on the carpet. We will definitely be using Steam Giant again! read more

Great communication and arrived on time. First time ever getting carpet cleaned and was really impressed. All dirty locations are now clean. Job was done fast and right. I would highly recommend. read more

Steam Giant did an EXCELLENT job! the guys were very courteous and fast, and the price was super reasonable for the amount of rooms they did. Totally recommend them read more

Had a great experience with Mike and his crew at Steam Giant this morning and wanted to provide my input. I'm due to deliver my baby any day now, and had the urge to clean everything, starting with my carpets. My carpets were in bad shape and Mike did a walk-through, explained the process and then got to work. They were here barely an hour and did two large rooms and the hallway. I wish I took before & after pictures. I work from home and I was busy on the phone and on email and when I turned around, I screamed that I could not believe how clean the carpet looked. WOW. I'm not easily impressed, but the carpets looked better than when I moved in. My friend came over immediately after the cleaning and was stunned as well. Arranging the appointment, confirming, on-time arrival & dealing payment processes were all very smooth. I'll definitely call Mike again in the future. read more

Very professional.Called ahead when enroute to my home.Pleased with the job they did ,even removed the wax out of our Berber carpet.I would use them again . read more

Very professional, reasonable and affordable cleaning services. Mike and his helper was right on time as they promised. Would surely recommend their services. read more

These guys really came through for me in a pinch: I bought a new house and discovered problems with stains/pet odors a couple of days before closing. I called and explained the situation, and they sent two guys out the same day. By that evening, I not only had my carpets cleaned, but had them steam clean my tile and grout in the bathrooms and vacuum out my dryer vents. The guys were very professional. They arrived in uniform, did a walkthrough and gave me a price quote, and went to work. They were very conscientious and performed everything as agreed upon. We had a final walkthrough to make sure I was satisfied with the job. read more

Michael was amazing to work with and did a great job. Even traveled a distance in the snow to complete my job. I would highly recommend them. read more

Fast and professional. They did a great job on a carpet that hadn't been cleaned in six years. Could not have asked for better service! Exceeded my expectations. read more

Excellent - actually ideal - experience. Brian was on time - efficient - personable - Carpets were done quickly. No odor. Dried right on time too. They have the Lowest prices too! Win - win - win read more

Mike was prompt, thorough, detailed, kind, and did an excellent job! I had my apartment carpet steam cleaned as it's had a lot of use since I've moved in, and he also effectively removed pet stain/odors from a few spots where my dog has had repeated accidents! My whole apartment feels SO much cleaner. read more

Mike just left. They were very nice. Easy to communicate with. Worked hard to get hair off chair. Hoping things sparkle when they dry. Also cleaned air ducts. Hoping to sleep better tonight. read more

This company was great. They cleaned my dryer vent and put everything back. They were very quick to respond and did the job right. I would use them again for sure. read more

These guys were awesome! We chatted on Friday and they squeezed me in on Saturday, driving out of there way to do so. They were super friendly and did a great job. They were also very thorough and fair priced. I will def use again! read more

Mike responded right away to my request for a quote and provided multiple scheduling options within a week of outreach. They showed up on time and were efficient. Everything looks and smells great! Would recommend for furniture and carpet cleaning. read more

Steam Giant was super responsive even over the weekend and did a great job cleaning our sofa. Thank you!

I had horrible child induced stains on my kids carpet, and Mike was so kind and prompt and came the next day! He did a fantastic job and the costumer service was the best. The price is also the best I found in the area. Thank you for a fantastic job and wonderful service. I will be using you for any other jobs like this. read more

Mike came and cleaned my carpets this morning. My carpets were way overdue for a cleaning, plus we'd had an accident where my son vomited on the carpet and left a big, smelly stain that we couldn't get out. My appointment was scheduled for the next day after I called which was great! I really feel Mike went above and beyond on cleaning the carpets. He got the nasty stain and odor removed and got up other stains I didn't think would come up. He was very friendly and did a great job! I like using locally owned companies and they will definitely be my go to carpet cleaners from now on! read more

The technician was on time, courteous, professional and wore a mask the entire time. As someone that used to own a carpet cleaning business I'm familiar with the industry, equipment, process, chemistry, etc. and had certain expectations considering they stated they are IICRC certified. Overall their service, equipment and process is average for what I would expect for the industry. However they have many areas that need improvement and next time will try a different company. When cleaning carpet effectively you need the right chemistry, heat, rinse, wait time after pre-spray, agitation, etc. The biggest issue was they didn't follow the IICRC approved/recommended process but cut corners to go faster, for example they don't brush or agitate at all. They had a rake which is different than brushing. Their process is similar to using your vacuum without the rotating brush turned on and only using the suction. At best only the top of the fibers were cleaned so it looked fairly good but it's not really clean. Unfortunately, this is average for the industry and it's very difficult to find a company that actually cleans well. I think the technician did about as good as he could have done with the equipment and training the owner provided him. They are better than a lot of companies out there that we call 'Splash and Dash' companies but don't expect too much. read more

Reached out through Yelp and almost immediately heard back from the owner. Pricing was a flat $149 with no surprises. Technician was here the same day (my request), even showing up 15 minutes early. Knocked out our entire upstairs (carpeted) and two large area rugs downstairs in probably an hour. Left carpets smelling fresh, looking clean, and almost completely dry. Would definitely recommend and use again. read more

Mike cleaned the dryer vent of 3 properties we rent. He and his helper did a great job. I would definitely hire them again. They showed up on time. They texted me ahead of time with clear info, and they did a really quality job. Also, the price was great! Thanks Steam Giant! read more

Steam Giant did a fantastic job cleaning the carpets in our townhome. He took the time to address a nasty cat urine problem. Two huge thumbs up. We already have them scheduled for our next carpet cleaning needs. read more

We had our carpets and couches cleaned, and we even had them back to clean our dryer vent. Great communication and service!

Despite advertising that they service Durham., and despite my location being just off I-40, they didn't even have the decency to respond to my quote request. I waited a week and gave up. read more

Very professional, fair price, did a great job and was in and out in about 45 minutes for a 3br house.

They did a great job on our HVAC duck work. They did leave a mess on the floor around all the vents. For the price they charge I'd expect that to be cleaned up. read more

Mike was great. I booked the appointment on line way in advance, he was very prompt with all responses. The cost was right, and he did a great job! Also, had a great customer service attitude and very pleasant to deal with. I just wish I had known about them sooner. Highly recommend this place. read more