Mike was so helpful and friendly. Walked us through the insurance maze and getting a rental car…read more Very happy with the quality of the work. Our car looked like nothing had ever happened to it! Would use again and recommend to others.

My beloved car was recently involved in a hit & run, and my insurance claimed it a total loss. I…read morewanted to get a second opinion so I hit up Yelp and set up an appointment at Michael's Collision Center. Right away, Mike greeted me warmly - and by name! - upon arrival. He got a quick overview of my accident and where I was in the insurance process, before assessing the damage. He thoroughly explained what repair would entail, the timeline to repair, and ran some quotes. My previous collision evaluator provided a similar repair quote, but Mike made everything much easier to grasp and comprehensively overviewed what each step would entail. Mike told me he operates the way he'd like to be treated, and that very much came through. He was extremely professional, approachable, and real, and talked to me like a human not a checkbook. He took the time to explain allll the nitty gritty and gave me all the data I needed to make an informed decision. I ultimately chose to let my car go (still sobbing!) but I felt empowered and comfortable to make that decision based on Mike's thorough assessment. Our interaction was relatively short, but I'd absolutely return to MCC if - god forbid - my future car requires collision repair. Mike is the man!

Services and quality are good, and plan to come back for future services for any other help needsread more

We had our rear brakes replaced here for our 2022 Hyundai Santa Fe and had a great experience. The…read moreteam was very responsive to our concerns and made the whole process easy. Service was quick, and the pricing was very reasonable. We really appreciated how fast they got everything done. Would definitely recommend!

These are some of the best people I've encountered--extremely friendly , They offer fair pricing…read moreand great value for your car.

I have regular mechanics but it was Thanksgiving, an emergency, and tukwila is way closer than…read morewhite center. So I tried this place. I needed a new axel seal, and differential fluid. Charged me $300. Took my car overnight, said he changed the axel seal and so on. The Owner wasn't there when I got there to pick it up. Now here I am a little over a month later, my mechanic shows me a seal in pieces. Shredded. And there wasn't any fluid. So apparently these guys didn't do what they were paid 300 to doPLEASE Jus say no. I can refer you to 2 shops that are trust worthy. And affordable.

Decided to try this shop after my first car accident. Luckily was only the front bumper. Box truck…read morebacked into my front bumper and dragged. The bumper mount screws have been damaged, which made super loose. I used duct tape to hold together until I reached the body shop. My first interactions with Ricky has been honest and humble. He inspected the damage and gave me rundown what type of repair phases this is going to be. Mostly going to be alignment with bumper bracket and painting the replacement bumper. The bumper not repairable and went with replacement. After confirming with the quote matched with insurance check, he went extra mile to re-attach my loose bumper to be secured until the replacement arrived. Provided peace of mind and I removed the duct tape holding the bumper. Called-in after he got the bumper replacement arrived and painted. Brought into the shop and performed the repair in an hour. Seeing the aftermath looks pretty good. I opened up the hood to see the mount bracket been fixed and secured. The bumper alignment looks identical.

I had a very disappointing experience with Custom Auto. I brought my front bumper to be painted,…read moreand the job was so poorly done that multiple wrap shops refused to touch it. Every shop I spoke with said the same thing: the paint was done incorrectly, most likely outside, and nowhere near industry standards. To make matters worse, parts of my bumper were glued together even though I brought every component separately and had already test-fit everything myself. There was absolutely no reason for anything to be glued, and now the repair is even more complicated. Because of the poor workmanship, I'm now paying more than double the original cost just to fix the mistakes and get the bumper done the right way. Based on my experience, I would not trust this shop with your car. The quality, care, and professionalism simply weren't there.

Good customer service, but a bit slow responses via Yelp. Upfront pricing though when you get a…read morereply from them. But i had to ask clarifying questions to get what i ultimately need. Good value as well, based on the quotes i got from other shops.

Great experience getting my car repaired through Auto Perfect. Vincent and Nanni have been great to…read morepartner and work with

I couldn't be happier with the service I received from Tony. From start to finish, the experience…read morewas professional, smooth, and stress-free. They did an absolutely amazing job on my vehicle - it looks brand new again. You'd never know there had been any damage at all. The staff was friendly, honest, and kept me updated throughout the entire process. The quality of the work, attention to detail, and quick turnaround exceeded my expectations. They went above and beyond, and I really appreciate the care they took with my car. Highly recommend this shop to anyone looking for quality work and great customer service. I wouldn't take my car anywhere else!.

Great price, service and communication. I will definitely go…read moreback there. The repair on my Jeep body was great.

I cannot believe how rude this man was to me. I chose this shop for the good reviews I saw on Yelp,…read morebut Boris treated me horribly throughout my experience. I came to get an estimate for replacing my front bumper and headlight after my neighbor backed into my parked car. When I first pulled up to the shop, he got upset with me because I bumped into one of his rubber cones when I parked. He made an angry gesture at me and asked me what I was doing there as if I didn't deserve to be on his property. My boyfriend and I (I am a woman) got out of the car, and even though I was driving, he turned to talk to my boyfriend instead of me and barely acknowledged me. Even when I asserted myself as the owner of the vehicle, he directed all of his questions at my boyfriend. The entire interaction consisted of him undermining my knowledge of the car and what happened. He insinuated that I was stupid for going to him to get an estimate when I already got a quote from my neighbor's insurance. I tried to explain to him that the insurance company already told me that their estimate would be lower than the actual cost. He literally shushed me to get me to stop talking. I regret wasting my time engaging with this man. Please, especialIy if you are a woman, do not allow this man the opportunity to disrespect you.

Boris is amazing. He has helped me twice in the last 10 years and I trust him. I followed him to…read moreSeatac and its worth the drive. - Laura M

Five Stars - Mind-Blowing Convenience and Quality! I cannot…read morerecommend Gustavo and Bumper Clinic enough! If you have cosmetic damage on your car and don't want to deal with the absolute headache of a traditional body shop, this mobile service is a total game-changer. Gustavo came right to my house to work on my 2000 Honda Accord. I needed a few things done: 1. Paint a replacement passenger-side mirror. 2. Repair and paint a dented front passenger-side fender. 3. Paint scratched corners on both the front right and front left sides of my front bumper. The quality of his work is honestly incredible. The dented fender looks brand new, and the bumper scratches completely vanished. The color matching is spot-on, which isn't easy to do! He did forget to paint the replacement passenger-side mirror before wrapping up, but honestly, his customer service is so phenomenal that it barely registers as an issue. He owned up to it immediately and is coming right back out tomorrow morning to finish it up. That level of honesty, professionalism, and accountability is so rare these days. Bottom line: If you are in the Seattle/Tacoma area and need fast, top-tier cosmetic repairs without losing your car for days, text Gustavo some photos of your car. He's professional, highly skilled, and makes the whole process effortless!

Wonderful and prompt service! Thank you so much! I would 1,000% be happy to have Gustavo as my…read morego-to painter for all my future needs!