Severely damaged my toes, went in for a basic pedicure. The tech assigned to me was extremely pushy…read moreand rude, insisted on doing gel even though I told her multiple times I did not want the gel. I showed her damage that was done to my toe with gel from a prior pedicure months back, she said that was "just my toe" and not possible for gel to cause that problem. I've been getting pedicures for 25 years this has never happened before. Now twice in a row. Called today to talk to the manager and they refused to tell me when she (or he) would be available. Took my number and said they would call me back. The gel top coat ripped completely off my big toe and took my natural nail with, and the damage I told her about that was preexisting is now worse. Doesn't look like I'll be able to get my toe nail painted for months if at all again this year. I'm devastated about it and they seem like they couldn't care less. It's painful and I'm worried about infection. Going to my primary care doctor to see if I need additional treatment. WHEN A CUSTOMER SAYS THEY DONT WANT SOMETHING TRAIN YOUR TECHS TO BE RESPECTFUL! I'll be reporting this tech for failing to notice damage and causing more.

Great, relaxing nail spa!!! A perfect vibe for a mani/pedi!! So many services and colors to choose…read morefrom!! Super clean, comfy chairs and the friendliest staff. If you are lucky enough to get Mandy, you will definitely have the perfect experience everytime!!!

UNDER NEW OWNERSHIP…read more Annie is simply the best nail tech--truly the QUEEN! I've followed her journey over the past five years, and it's been amazing to watch her grow into the proud owner of Queen's Nails. Remodel coming soon! I couldn't be more proud of her accomplishment. She is talented, detail-oriented, and cares so much about her clients. If you're looking for beautiful, high-quality nails and a wonderful experience, Annie is your girl. Go support her--you won't be disappointed

On several occasions over the years, I have stopped by Queen's Nails at Tatum and Cactus to get a…read morepedicure. Previously, I have been pleased by the service and the staff at the salon; however, that seems to have changed, as I had two negative experiences in the past three days. On Sunday afternoon, I stopped by Queen's Nails to see if they had any openings before they closed for the day. They had 3 or 4 staff working all helping customers. I then lived through that embarrassing moment when all of the staff stopped working and stared at me (as did all of the customers). When I said I was looking for an appointment, a staff member politely said nothing was available the rest of the day. That was fine though then when I looked at their website a few minutes later, it appeared there were a few openings online before the day was out. Then, since it was closed on Monday, I made an online appointment for Tuesday afternoon (today). I arrived for the appointment a few minutes early, and there was only one staff member present with no customers. When I shared I made an appointment, he confirmed I did, though he said the person I made the appointment to be with isn't working today, and that both he and another staff member have customers coming in a few minutes so they cannot honor my appointment. He said I'd need to come back later or go somewhere else. He did apologize, but also blamed the mistake on the online system which he led to believe is not reliable and shouldn't be used. Beware of the salon's online system (https://dikidi.app/1833384), which shows 5 staff members and 38 offered services. The schedules of the staff do not match up with their schedules, and when someone makes an appointment, though they are notified (if they look), they don't regularly appear to look up the online appointments nor notify by phone anyone who makes an appointment that cannot be honored. Ironically, when making a reservation, there is a message that says appointments cannot be changed or cancelled within a two-hour window. I certainly am concerned about a company that doesn't honor appointments or fix the issues, which it sounds like have been an issue for some time. It's a shame that this experience happened as my prior experiences were positive (which is why I didn't rate Queen's Nails as a 1 altogether); however, customer service may have gone downhill since then. I will be considering other locations moving forward.

Tony's great! Exactly what I asked for, great color selection, quality service! Second time at this…read moresalon and I will be coming back for all my fills going forward.

I've been coming here for several years and I've followed the owners for nearly 10 years from place…read moreto place. I've never, ever had a bad experience. If I broke a nail between services, they would always get me right back in to fix it for me. I won't go anywhere else for my gel mani and pedi!

I had a wonderful pedicure today at this extremely clean and beautiful nail bar. Susan did a…read morewonderful job on my pedicure and I cannot wait to come back and bring my friends. This place is immaculate and luxuriously beautiful!

Do you like rolling around in Satan's asshole? Well this is the place for you! First of all, they…read morehave the audacity to call themselves PRETTY nail bar, like bitch are you serious right now? Maybe try SHITTY nail bar--much more fitting. I've given this place two chances and I'll never return. Horrible experiences both times. The first time I went I had to wait for an hour even with an appt - and the nail tech kept getting up to go answer phones and go to the front even tho there were other employees there who were not with clients. She said she had been doing nails for 15 years but I call BS--this day was giving first day at beauty school vibes. I asked for a full set of acrylics. She did a ridiculously poor job--the full set was laughable at best but I thought that maybe she just had a bad day. It happens to the best of us - so I go back 2 weeks later and FML, I get the same girl and my nails look worse this time than last, i wanted longer and pointy and she gave me short, thick and almond shaped. Fuck all the way off- you guys shouldn't be in business. I thought for sure I was getting punked. Had this been 2005, i would be looking around for Ashton Kutcher to yell "gotcha!" My 4 year old niece can do better than this chick by a lot. 100%. I paid 85 including tip to get garbage ass nails both times I paid 85 too much and I'm obviously not happy about it. That money would've been better off at a casino. At least there, I'd walk away with nothing. But thanks to Shitty nail bar, I got to walk away with trash nails TWICE. I can say with certainty that this place doesn't give even half of a fuck about you or your nails. Do not come to this nail bar. Go literally anywhere else; try a dog groomers--no shit, they would do a much better job on your nails than this fucking place. What a joke, I'll never return and I'll tell anyone who will listen to avoid this pathetic excuse for a business. You know how food sometimes has a gross aftertaste? Yeah, at "pretty" nail bar, it starts off with an aftertaste. Avoid at all costs.

First manicure as a male. Was treated respectfully and left with a wonderfull set of nail that have…read morelasted for 3 weeks. I will go back for my next manicure. Love the setting and salon.

Terrible they couldn't even do my nails and all I wanted was a catseye French tipread more

came here for pedis! It's clean inside with comfy seating. The staff is very thorough with good…read morepressure on massage. The prices are decent and reasonable too.

I've been going here since they opened and I can't say enough nice things about them honestly. The…read morestaff are so friendly, I always love my nails, and every time I break one or get sick of the color, they always fix me up quickly! They just started doing facials too!! I had one today after my nail appointment and it was AMAZING. One of the most relaxing and the best facial I've ever had. I will always recommend this place highly!

I've been coming to Urban wax for about 10 years now and have always had such a good experience. I…read moretypically go to JP and she is amazing. She always makes the process quick and makes me feel comfortable. All of the girls are friendly and professional

The girls in the front were so rude it was my first time and made me feel so uncomfortable! I can't…read morebelieve how rude people are ! last time I will come here.

It's been a few years since I've come here, although I've previously had great experiences. I've…read morebeen growing out my eyebrows for a while now, and was wanting to get them cleaned up. I like to keep them thick, and I remembered how Sai is an artist and doesn't take off too much when threading. She also advised to never tweeze because it destroys not only the hair being plucked, but six (6!) hairs around it. She recommends using castor oil for hair regrowth, so I will plan on doing that more regularly. I stopped in one early afternoon and thankfully there were no customers. Sai is lovely and knowledgeable and she cleaned up my eyebrows in just a few minutes, while giving me good advice for regrowth and maintenance. Prices are fair considering inflation and all that. I wish I was in this area more often but I hope to be back soon and highly recommend her services!

I did not catch the owner's name forgot to ask because I was so happy with the way my brows came…read moreout. Knowing my brows it won't be long before I come back cozy little environment 10/10