Hit a Houston pothole that caused a slow leak, finally got around to fixing it after the leak got…read moreworse. Reals not only did it in 15mins, but for an extremely affordable price. Appreciate the help!

My bestie recommended this place to me and she's right they are the best! They responded to me…read morepromptly and were super polite! I have a Kia and they had my tires in stock. I had a leak in one of tires and needed two new tires! Times are hard and they gave me a great price! I came in today and they took care of my car super quick! There was no wait and it took not even ten minutes! I will definitely be coming back for all my tire needs! Great job! Oh they have a small waiting area and it's clean! Bathroom too and it was very clean!

Believe all the hype! They do not cheat you or rip you off here! Every other tire shop would have…read moretold me I need to buy new tires, this place had it repaired in minutes. I will be back for all my tire needs. Thanks Miguel

Extremely friendly and fairly priced business that does fast food quality work. Small team but very…read morehonest and quick when they get your car in for work. Definitely recommend Family Tires for anyone's needs!

About a month ago, I visited Orange Tire to replace all four tires. At that time, I was very…read moresatisfied with the service and even left a 5-star review. However, my experience completely changed afterward. Today, I needed to replace my brake pads and attempted to remove the wheels myself. I was unable to loosen the lug nuts because they had been tightened extremely hard during my previous visit. While trying to remove them, I broke one of the wheel studs due to the excessive force required. I stopped immediately and went back to Orange Tire to address the issue. I explained that I had been there a month ago and that their team had overtightened the lug nuts to the point where I couldn't remove them. Instead of taking responsibility, the staff initially tried to blame rust. I can understand one stuck lug nut -- but not three out of five on a single wheel. That's not normal and clearly indicates improper torque. The manager spent about 15-20 minutes on the phone (possibly with the owner), and eventually told me that I would need to purchase new parts myself, bring them in, and they would replace them for free. I offered a simple and reasonable solution -- just reimburse the cost so I could handle the repair myself and not waste additional time. However, the owner responded in a dismissive and unfriendly manner, refusing any refund and insisting I follow their process. This situation shows a lack of accountability and poor customer service. What started as a great experience turned into a very disappointing one. Be careful -- over-tightened lug nuts can cause serious damage and additional expenses.

I cannot express enough how grateful I am for this company's professionalism, lightning-fast…read moreresponse, and extremely reasonable pricing. They operate 24/7, and unbelievably, they did not charge extra for an after-hours emergency call, nor was there any type of travel fee. This alone speaks volumes about their integrity and customer care. I had a blowout in my kid's Tesla on a Friday night around 9:30 PM, and within 45 minutes of calling, they were already on-site changing the damaged tire. I assumed they would put a slightly used tire on, however it was a brand new tire. The total cost for their services was less than what I would have paid at a tire shop just to purchase one tire, which is incredible given the convenience and speed. The only reason I went back to discount tire today to use the road hazard warranty that I had purched when replacing these tires last month was purely for my OCD ways and wanting my set of 4 tires to match. The two technicians who arrived were extremely polite, professional, and understanding, knowing how eager we were to get safely back on the road. The payment process was also seamless -- they accepted Zelle, making it one of the easiest parts of an already smooth experience. Huge thanks to David and his coworker for their outstanding service and for getting us back on the road so quickly. I will absolutely recommend this company to anyone who needs tire service. Exceptional experience from start to finish!!!

Called to see if they could rebead my tire & check it for leaks. The guy who answered the phone…read morespoke broken English & instead of figuring it out he just hung up on me.

This place is awesome! They are open on Sundays, super…read morefriendly, knowledgeable and they will fix your tire super fast! Best kind of service!! I'm so glad I found them!!

great people and great pricing…read more they are not closed!!!!!! yelp is a shady app, and the claim businesses to be closed so they are forced to get a subscription with yelp.

I first went to Jerry's back in 2022. I rated him 5 * then and do so again. My 2015 Super Duty…read moreneeded the alignment fixed from the horrible roads in the City of Houston. Called at 8:10 AM Monday and asked when I could bring it in. Jerry said in Thursday would work. Dropped it off at 8 and got a text at 12:40 that it was ready. Great fast service and the price was the best part. Inflation sure has not hit Jerry's like everywhere else. I also found out I had another issue that needed to be fixed. Jerry did not do that repair, cab body mounts. You cannot go wrong bringing your vehicles here. GREAT SERVICE and PRICES!

Excellent experience with J&J. I had a second set of tires that were slightly used. I needed to…read morereplace only my front tires and everywhere Named Brand I called said they would inly install new ones. I got off work, ate dinner and arrived by 6 PM and they balanced and installed two of my tires on the front of my Raptor in 30 min. I sat inside with the A/C, used their clean bathroom, and played with my phone. In no time I was done. $40 per tire! Great Service and a Great Price. I highly recommend.

Called in to verify inventory, immediate response and lots of options. super quick 4 tire swap less…read morethan (45min), cheap and reliable. Nice guys ill definitely be back!!

Everything went well, this is the only place I would trust to send my wife to. I had a challenging…read morerepair, two other shops wouldn't even consider it. Jason jumped on it and got me fixed and out the door.. his skill and knowledge goes a long way.

I have been a loyal customer of Klingemann for over 5+years and have referred numerous friends and…read morebusiness clients to the Cedar Park location. Unfortunately, after my most recent experience, I can no longer recommend this location. I brought my 2006 Hummer H2 in for A/C repairs and an oil change. During the visit, I was charged $210 for a basic engine air filter. I questioned the price because it seemed unusually high, but was simply told, "The price is what it is" by Johnathan. To verify the pricing, I had a male friend call the South Austin location with the exact same year, make, and model of my vehicle. They were quoted $139 for the same engine air filter. I also called other automotive shops, and their prices were significantly lower. I contacted the regional manager to ask why there was such a large pricing difference between locations. He reviewed everything and confirmed that I should have been charged $139, not $210. He agreed the Cedar Park location overcharged me and approved to refund the difference. When I mentioned what the regional manager had told me, the technician, Jason, decided to insert himself into the conversation between myself & Johnathan & argued with me in the reception area in front of 3 other male customers saying something about being cheap. while Jason was arguing with me about price I asked Johnathan did you not say the $210 was for a "basic engine air filter" which he would not answer. To make matters worse, after paying for the A/C repair, my vehicle still was not fixed. There is now a loud humming noise, there is little to no airflow on fan speeds 1 and 2, and only limited airflow on speed 3. I now have to take my vehicle back for additional repairs because the original repair was not completed correctly. Since I refuse to go back to this north location I will have to travel an hour away to get my AC fixed. To his credit, the manager who was in lunch while this was happening walked in at the end & we spoke outside. He handled the situation professionally. He refunded the air filter overcharge, reimbursed me for the window switch repair that I chose not to have completed, provided $30 additional compensation for my inconvenience to drive south & sincerely apologized. While I appreciate how the manager resolved the financial issues, the experience at the Cedar Park location was unacceptable. No customer should be spoken to or argued with in front of other customers, especially after a pricing issue that management later confirmed was valid. As someone who supported this business for years and referred many people here, I'm disappointed to say I will not return to the Cedar Park location while that technician Jason is employed there. I sincerely hope management addresses these issues so other customers do not have the same experience.

After being on the road for a week, I noticed that my vehicle started to shake with speed. I…read moreguessed it was my tires needing to be balanced. I pulled up to a Pflugerville tire shop... the gentleman inspected my tires. Two were warped. Thankfully, they had my tire size and put them on immediately. While we were in the car! It was hella fun and funny how my family and I reacted. Anyway, the owner was very friendly and helpful. The tires were hella affordable! If you want fast, courteous, and great service, I recommend these guys!

Had my tires rotated and they used an air impact to put my wheels back on, a few hours later my…read morewheel broke off my car causing damage to my car. They put the lugs on so tight it broke through the rim. They are refusing to own up to their damages even stating that they mess up all the time but it was impossible that the caused damages to my wheels