honest guys, great service and value. Would highly recommend. Fast, efficient and personable.read more

Quickest and easiest state car inspection I've ever done!! I…read moreliterally went in and out within 15 minutes and didn't even need to get out of my car.

Got my oil changed here a few weeks ago. Asked if they topped off my fluids. They didn't. Now i…read morecan't drive my vehicle and stranded on the side of the road. Called in and spoke to three different people all unable to give any information. Marissa being the last rude one when you call into the call center. Also this locations phone line is down. Documenting everyone in case damage was done to engine from overheatin UPDATE: Got connected to customer service spoke with Latasha she was beyond excellent. Started a claim for me and got someone from the location to drive some coolant to me. After that, I drove to the take five location the manager there took amazing care as well fully topped out my coolant and my oil no charge. I will be returning here as long as those people are working.

I came here to have an oil change done and all of the guys who were working were very helpful!…read moreThere were a few of them that were there including Andrew, Jackson, Jarod , Julian or Ju, and Elijah. They were all working hard on my vehicle for me and got me squared away! Thank you to this Take 5 Team.

Wow, I'm so impressed by this place! Yesterday, my car battery died and I had it jumped and got…read moremoving. Once I was moving, I only made it down the street before all power failed in my car and I had to coast to a stop. It is to my great luck and joy that I coasted to a stop in the parking lot of Oak Knoll Automotive. When I walked in, I was greeted by Bobby, who spoke to me like I was his friend and communicated clearly what he thought the issue might be, how long it would take and approximate cost. There were techs buzzing around the bays hard at work, so instead of making me wait forever, Bobby went out and took a look at my car himself and got it into the garage out of the 100+ heat. I ended up spending a couple hours in the waiting room (which was thoughtfully decorated and had plenty to read or watch) before Bobby told me they needed to keep the car overnight. This morning, I got a call from Bobby first thing where he told me the plan for the day and when I should expect to hear back from him. Like clockwork, he called me back to let me know my car was ready and gave me a price breakdown of the repair work done. All-in-all, this place was wildly helpful, communicated clearly about the work done, and priced fairly. Going into an auto shop as a woman by yourself can be intimidating, but this shop defies that expectation and rises to make for a terrific experience for all. I would recommend this place to my friends and family any day!

I'm extremely disappointed with my experience here and feel like I was taken advantage of because…read moreI'm a woman who doesn't know much about cars. My car had died, and based on my understanding, I believed the battery was the issue. I had purchased the battery from this shop about a year ago and was told it had a 3-year warranty, so I came in expecting to have the battery replaced under warranty. Instead, I was told there was nothing wrong with my battery. The situation then turned into an issue with my alternator. I was initially quoted $1,500 for a new alternator, then $1,200, and eventually told Randy's "homeboy" could do it for $500 cash. I told him I didn't have $500, and he asked, "What do you have?" He eventually agreed to $200 cash. When I came back for clarification, I was told I was getting a brand-new alternator. However, when I returned, the same alternator was still on my car. I was then told that the positive wire on the alternator had been fixed and the alternator had been cleaned, and that was what the $200 was for. I was given a $0 receipt for the warranty battery, but no itemized receipt explaining the $200 cash charge. I left extremely confused and feeling like I had been misled about what work was actually being done. I don't know a lot about cars, but customers deserve honesty, clear communication, and documentation of what they are paying for. I personally feel like I was taken advantage of. Be aware of Randy and make sure you get everything in writing before paying for additional work.

Having to go to an Autobody shop in my opinion is like going to get a root canal. It is no fun!…read moreALTHOUGH, I'm happy to say Lamb's has changed my opinion completely! I'm new to Austin. My 1st visit was when I needed to get a smog check. Piece of cake. The 2nd time I got new tires. 3rd time was a bit nerve wracking The red light indicator on my dashboard informed me I had an issue with my coolant. I waited for a bit while they inspected my car. My phone was dying and they offered a charger. Then Molly explained in Layman's terms what the problem was. They called an Uber to take me home and pick me up I received a report via text. I reviewed it and saw a recommendation for brake fluid. I asked about replacing it. They told me that it wasn't necessary, The chart wasn't updated. HONEST service. They could of easily said you need this that and the other. BTW It is easy to make an appointment online. I was able to get in the following day. 5 Stars for exceptional service beyond car maintenance. Always greeted in person and on the phone with kindness. WHY would go anywhere else?! Wish I could say the same about the dentist.

I cannot say enough good things about Lamb's Tire & Automotive. I had just driven in from Dallas…read morethe night before and don't live in Austin, so I had no idea where to go or what to expect when my Tesla started making this awful noise--like it was dragging a bunch of empty cans underneath. It was loud, embarrassing, and honestly pretty stressful. But as usual, Austin showed up with that signature Texas charm. They took me in immediately, had someone look at it right away, and fixed the issue in under 10 minutes. No hassle, no upsell, no runaround--just quick, honest help. And the best part? They didn't even charge me. Everyone there was incredibly kind, professional, and genuinely helpful. It's rare to find a place that treats you that well, especially when they could have easily charged for the time. If you're anywhere near Austin and need automotive help, this is the place to go. Fast, honest, and truly customer-focused. I'll absolutely be coming back here any time I'm in town.

This has got to be the most no-BS, straightforward auto shop I've ever been to…read more I really appreciate the guys who work here. They are hard-working, down-to-earth, and very polite. This shop has been in business for decades, and I was introduced to it by a friend whose family has also been using their services for many years. They are always efficient and reliable. This is exactly the kind of auto shop you want to go to: no flashy building, no fancy talk, just honest work and good service. I can't recommend them enough. Honestly, I'm surprised to find a business like this still around in Austin. It feels like a true hidden gem, and maybe, just maybe, a little glimpse of what Austin used to be.

This business and the employees are phenomenal! I've been going here for 15 years and they always…read moreprovide great and honest work. I've even moved across town several times and will still make the drive to get my oil changed here every time! Shout out Budget Lube and JB!!

I've come in here a few times now and there's practically no wait, friendly staff and they've…read moreactually fixed my auto problems when the dealership couldn't. highly recommend!

Promised quick diagnostics but they took over three hours. After diagnostics were done, found…read moretheir prices are double compared to others. Would not recommend.

The drudgery that is car inspection is fixed at this place! Went first to a non-jiffy location and…read morewas standing outside (sunburn style) for about 20 minutes before someone else in line noticed this place! Hop in car and drive over to be amazed by their kindness and efficiency with accurate results in less than 20 minutes and no high-pressure upsales for any other service (even though captive customers would be an excellent mark). Also, while you're there, check out the impressive basement level below where all the recycled oil goes but watch your step and stay safe! Will return to get my headlamps repaired soon since they are both faded out and don't want to sandpaper or shellac on own with help from YouTube. Peace out in a Jiffy and keep up the kind and careful work. This might be a thankless job, but y'all save the day for us non-mechanic doobs every dang day so don't forget it!!!!

Went to my usual Jiffy Lube on 2222 for an Emissions Inspection and Oil change, but was told they…read moreno longer do inspections at this location (should probably stop listing that as a service on the website). So they told me to go other Jiffy Lube's nearby, this is the one i chose first. 6 miles early afternoon traffic later finally pull into a not-too-busy locations only to be told that their one and only Emissions tester is out that day. What is the point of offering services if you lack the ability to perform them? This led me to a third Jiffy Lube where their Tester was also out. In short, i have literally nothing but hard evidence that Jiffy Lube, as a company, simply is incapable of providing basic services like State Mandated Emissions testing due to their incompetency with staffing personnel. 81 minutes, 32 miles, ZERO services done by 3 different brands of the same chain.

Great service, helpful staff, quick process! I'll be back. Plus they were open early!read more

In & out in 20min, DAN did a great job, super polite, very helpful, explained everything I needed…read moreto know, then topped off my windshield fluid, to boot.

Had been to this location previously and had a good experience so I went back for my alignment and…read moreneeded some more parts swapped out. Michael, the store manager, was awesome to deal with. Michael walked me through step by step with video and photos of what issues I had with my vehicle and was able to explain what that does to your vehicle and what doing or not doing the repairs would do moving forward. He is very patient and thorough with explaining and answering any follow-up questions you may have. The whole staff as well are polite and always helpful if needed. I highly recommend going to Michael and his staff for all your car needs.

Mark and team were amazing! I called them asking if they would be able to check my car because…read morethere was a cat stuck somewhere in it. Mark got under my car and the cat came running out and he not only saved his life but saved my son and I from witnessing a tragedy. Thank you so much for taking time to help do the right thing not only for my family but also the cat. Good to know there are still great people in this world. Thank you!

I recently took our car in for a 4-wheel alignment after buying a new set of tires. The shop was…read morebusy, a very good sign that customers rely on them for car care. My visit there was pleasant. Staff were friendly and competent, and the waiting area was comfortable. Based on my experience, I will continue to take our cars to All Tune and Lube Total Car Care in the future. It's extra nice that their shop in only a mile from our house.

Wow! I received same-day service. My dealership quoted me a price for axle replacement, but Auto…read moredid the job for $800 less. I dropped off my car, and Mark quickly called me back to explain what was needed and provided an estimated cost. By 4:30 PM, it was ready! I hope the mechanic stayed warm--I happened to choose one of the coldest days in Austin for my service. When I arrived at 6 PM, right at closing, Mark still took the time to explain the issue and how it was fixed. Thank you for your excellent service! I'll be recommending you to everyone. In fact, I found out about you through a friend who goes to All Tune Auto.