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Niles, IL

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Marshalls

2.5 (22 reviews)
Closed • 9:30 am - 9:30 pm

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Orest S.

A regular Marshalls, not super crowded. You can always find some good stuff with the discount.

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6 months ago

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2 years ago

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1 year ago

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4 years ago

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9 years ago

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10 years ago

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8 years ago

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5 years ago

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3 years ago

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5 years ago

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16 years ago

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15 years ago

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16 years ago

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7 years ago

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12 years ago

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17 years ago

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13 years ago

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8 years ago

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Lands' End

Lands' End

2.9(37 reviews)
1.6 mi
•$$

Today was the second time I was in this store. I wanted a cotton white button down and based on my…read moreonline search, it seemed Land End may have the shirts I wanted. No one greeted me, no one acknowledged my existence for 15-20 min after I was wandering the store. It's funny because there were A LOT of employees working. Most were just standing around either doing nothing or chatting amongst each other. One of the employees actually said they need to figure out how to get more people to the store. More people in your store won't do anything if your staff doesn't offer to help your in store customers. I asked 2 people for help and neither were helpful. I tried to ask someone if all the sizes were out and with her back turned to me, she barely muttered yes. I would have placed an online order, but decided not to based on my store experience today. Not coming back.

I ordered a number of shirts online. The fit on 3 was a little odd, and the other 3 were poorly…read moremade, so I tried to start my return online. Happy Returns decided that my order was a gift, and so would not allow me to get my money back, only a store credit. (Hello in there - even if it's a gift, if it doesn't fit, someone (the person who paid for it) should be able to get their money back.) Hmm. I call the customer service number. Rep says there's a discrepancy between my billing address and shipping address. I ask what the difference is. My name on one is Margaret M, and just Margaret on the other. My street on one is XXX Ave, and just XXX on the other. It's a pretty stupid system that can't figure out that the bill-to and the ship-to are the same person. Rep tries to start a return, and can only send a UPS label. I've read horror stories about that online, and so I hold on to the items until I can get to a store. I go to the store. No signage indicates that online returns are done at a little desk in the back of the store, but no problem, someone came up and told me where I had to go. Clerk lady tries to start a return, but can't do it, says it has to be sent to Dodgeville. I have to agree to this, there's nothing else she can do. I give her credit, though, she did try to help me. This is way too much to go through to return things. I've been a Lands' End customer, off and on, since the '80s, but no more.

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Lands' End
Lands' End - Strip mall storefront.

Strip mall storefront.

Lands' End

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JCPenney

JCPenney

2.9(63 reviews)
0.3 mi
•$$

JCPenney Portraits review:…read more Their manager saved the day and photo session! Our photographer while nice, didnt have the skill to entertain our small kid -- so on all of the photos she wasnt smiling at all. She was cranky and we didnt know what to do until the manager came - She was outgoing and funny with our baby and the rest of the photos came out wonderfully! Truly thankful. We did have to wait for an hour: Our appointment was at 12:45pm, we were seen around 2pm, and finally left the mall around 3pm, coming home by 4pm -- the whole experience took 4 hours. But looking back at the photos : it was worth it!! Loved it.

Assistant manager was terrible. Came here with my sisters and mom for a Mother's Day photoshoot…read more The lady who took our photos was the assistant, didn't catch her name but she's got matted dirty blonde hair and is short. In between shots she was frequently on her phone and rushed our set which was MAYBE 10 minutes when last time we were here with a different photographer who was very nice and funny and took her time, excellent customer service. She took maybe 15 photos with some of us blinking or not smiling yet. Obviously we were not happy with the outcome and she had a VERY NASTY attitude saying she can't redo them because they're completely booked for the rest of the day AT THE SAME TIME her coworker was on the phone with a reservation who was running late. We just wanted a couple pictures redone as we were absolutely NOT going to pay $370+ for overall horribly taken photos. It seemed as though she was rushing us to get out of her face and it almost came off as price gouging as we did not pay that much last time we came. Super disrespectful woman who was rude to my mother on a day where we came to celebrate her. If you come here, make sure you do NOT have this disgrace of an employee as your photographer. We ended up not paying for any photos as they came out terrible and we endured an overall miserable experience. That woman ruined our Mother's Day outing. Next up will be calling corporate!

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JCPenney
JCPenney
JCPenney - In fitting rooms at golf mill.

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In fitting rooms at golf mill.

Marshalls - deptstores - Updated October 2026

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