It's an okay store. They have some cute gift items and stuff, pillows and the like. The clothing wasn't of interest to me because none of it would have been in my size anyway. My taste in jewelry runs a little differently than what they have here. What keeps me from wanting to buy anything here is the no refund policy. I can understand why they wouldn't want to have one (they do exchanges or store credit), but that's generally too much a gamble for me. After buying an outfit for my kiddo at a different store last year that I saw after purchase was ripped and only getting a credit--which, over a year later, I have yet to redeem--I can't bring myself to buy from places that don't do refunds. The only exception I might make sometime is if I wanted a photo frame or something that there's almost zero chance I'd ever return. read more

See all

Cutest boutique in the area! The prices for jewelery are reasonable, but the prices for clothes are a little high even for a boutique. Customer service wise, employees are all so friendly! Idk if someone read all of the bad customer service reviews on here, but when I went here a couple of weeks ago, both ladies who were working were asking if we needed any help and reminded us to ask them if we needed anything. I've never purchased any clothes from here, but I have gotten a bracelet from here that is super cute and durable. read more

Edie Boutique - Women's Clothing Near Me - Park Ridge, Illinois

See all

I'm not sure what store the negative reviews are about! The staff is so friendly - someone always greets you when you walk in, asks if you need anything and leaves you alone if you say you're okay. They always offer to start you a fitting room as well. They are so good about suggestions, if you ask for it. Some of the clothing is pricy but not out of line for a small boutique, and they are always having great sales. The pieces I've bought are all staples in my closet and of great quality. The jewelry is always up to date and so cute. Also a great place to buy gifts. I love this place! read more

I'm very confused by this store. I'm not sure why the owners/employees act as if they are far too busy or important to interact with shoppers since the shoppers are the ones keeping them in business in the first place. I have never been greeted at the door when I walk into this store and I've been in plenty of times. I end up greeting the employees first because I'm just used to doing that when walking into a store! Many times I think they are shoppers as well until I realize they aren't, and I'm just shocked because they walk around aimlessly as if they are not working there at all! The clothing is WAY overpriced. A lot of the same things can be found at 2 sisters a few doors down. However, there are not many boutique competitors in the area so they still have a good selection compared to others. The only reason I'm giving two stars is because it's a good place to buy gifts and the decorations are very cute. Worth stopping in if you have lots of free time but don't expect nice service or a bang for your buck by any means. read more

The first time I went there, Amy, the owner, ended up swiping my debit card five times (for a sale close to $200 each time) and withdrew close to $900 out of my checking account. On the 5th swipe, it declined (go figure) and I then she made it seem like it was my fault, discriminating against me as if there was no money in my account. I understand that mistakes happen but I did not appreciate being treated the way I was as well as having a zero balance in my checking account. I ended up giving Edie Boutique, Inc. a second chance because they do actually have cute stuff. However, I ended up purchasing a $70 poncho/sweater from Edie that literally unraveled the next day while I was at work. On the other hand, Atalie deserves a BIG shout out for helping with the exchange process because I simply came in with a unraveled poncho/sweater and left with a brand new one. That was great customer service and I appreciated that very much. I gave them 2 stars, but I feel bad because the store has potential if ran properly. While I applaud Atalie for her great service. Amy should not have blown me off, telling me to "just call your bank and they can help you." To me, it seems like Amy needs a quick refresher from Atalie on what great customer service really is. read more

Edie's has a ZERO refund policy - they only offer exchanges. I brought back items bought one day ago and it was exchange of nothing. This backwards policy reconfirms why so many customers are flocking to on-line retailers as they understand it is about ensuring a positive customer experience and not hoarding your dollars. Shame on you, Edie. read more

Cute store, have bought a ton of both clothing and jewelry here - cute and appropriate even for a 47 yr old mom, ha ha. Staff is friendly and they often have sales. read more

I love the clothes and look here, but some of the workers are very rude and act like they have no time for you.

I love this place! They have unique, affordable clothing for people of all sizes and the best selection of necklaces I've seen in a long time! read more

My son 17 yr old son bought me a Mother's Day gift from Edie's. Of course the top didn't fit. I tried to exchange it the week after Mother's Day. I explained the situation. The lady at the desk proceeded to tell me she remembers the transaction and that she did tell my son it was a Final Sale so she couldn't help me. When I returned home, I asked my son if he knew it was a Final Sale. He said he did but he didn't think that included exchanges. Whatever the case, I thought the customer service was terrible. I know there are "policies" but I also know policies can be worked around. 2 Sisters down the way has a 7 day return policy yet they let me exchange an item a month since I bought it. I don't plan on shopping at Edie's. I like to patronize places that provide quality customer service! read more

Love Edie's in Lake Geneva. Then they opened up in ParkRidge, I was thrilled. I have bought so many tops, jeans and jewelry there. It's now going to open up in Libertyville. That's right in my back yard. I'm so excited! read more

If I could give the owners of this store a negative review, I would! However, yelp doesn't allow for that; therefore, I will just explain exactly what did happen to my mom and I when visiting the Naperville store. I say the Naperville store; however, the Park Ridge owners were present that night. The Park Ridge store owners made us HUMILIATED and treated us very rudely, disrespectful, and as if we were pee ons and peasants not worthy of even being in the store (talk about poor customer service!) We were avid Edie boutique shoppers, KEYWORD WERE!!! Visiting the Naperville and Park Ridge stores on a regular basis and to purchase their products regularly. Furthermore, when visiting their store to Christmas shop, we had a very disheartening experience and Edie has lost 2 avid shoppers and customers and probably a lot more as we explain what happened. It was supposedly "wine night" in Downtown Naperville, which was unknown to us and we did not know it was occurring. Furthermore, we went to another store previously and they graciously offered us a healthy amount of wine and treated us so nicely. They brought the wine to us and allowed us to shop in their store feeling very welcomed and never once mentioned the "wine night walk." Following, when we went to Edie, the owner treated us poorly, as we were not important or good enough for their store. We walked in and my mom asked for a glass of wine, again unknowing that this was a "wine night walk" that you have to previously sign up for. The Park Ridge store owner preceded to treat her poorly and talk down to her. He shouted for the whole store to hear saying, "you didn't sign up and you need you're own glass to have some wine that's a part of the walk." My mom did not know what he was talking about since of our previous store encounter and she thought he was joking. Following, he ended up giving her the smallest amount of wine in a glass and threw it to her. Next, he began to talk to other workers and stated "Next, wine walk - we need to account for the people (the passer-buyers) who don't follow the directions and aren't a part of the wine walk, but still demand wine." He then began to talk about us further and look directly at us following the nasty comments he made. He made up feel belittled, uninvited, and completely disrespected. As we shopped, he continued to make disrespectful comments about us and how we demanded to wine and food even though we don't deserve it, weren't a part of the walk, and cost their store and company money. It was awful to feel so belittled by the Park Ridge OWNERS of the entire store, branch, and company. The comments made and said outloud to us, how we were treated, and how we were humiliated while shopping was awful. We will not be returning to Edie. read more

I LOVE Edie! They have the cutest clothing and an awesome selection of jewelry! I have shopped at all 4 locations and each one has a wonderful staff! I have met Amy, the owner, and she is so sweet. She really has made very beautiful stores...each one cuter than the next! As soon as you walk inside you feel like shopping! I can't wait until my next visit to see what new items they have! read more