We come here about 2-3 times a year and each time we visit the Toddler area, Carmen is amazing. She…read moreis a really sweet woman and remembers our toddler and myself. She's always helpful, welcoming and offers nice suggestions all with a smile. My toddler walks away with a balloon or two sometimes. We always look forward to getting service from Carmen! We love her!! For me, I love their Tom Ford selection of parfums.

I was disappointed with my experience at Nordstrom in Old Orchard…read more My friend was interested in a fragrance and asked if it would be possible to get a sample. The associate simply told us that they don't provide samples, without any explanation or effort to help. What made the experience worse was the attitude -- it felt rude and dismissive, and there was no apology or customer-focused service. I've visited other Nordstrom locations before and have always had great experiences with polite, professional, and attentive staff. That's why this visit was especially disappointing. Customer service is one of the reasons people choose to shop at Nordstrom, and unfortunately, this location did not meet those expectations. I hope management pays attention to the customer experience and provides additional training to ensure guests feel welcomed and respected.

During my last visit I had a really disappointing experience. While I was in the store, I overheard…read morean employee (or possibly a customer) telling someone to "be quiet" in a very dismissive and rude attitude. It wasn't said in a friendly or joking way--it came across as disrespectful and unprofessional, especially in a retail environment where customer service should feel welcoming. Even if the comment wasn't directed at me, it made the atmosphere uncomfortable. When you're shopping, you expect kindness and professionalism, not negativity. Old Navy is usually known for being family-friendly and approachable, but moments like this really affect the overall shopping experience. I hope the store management takes this seriously and reminds staff (if it was an employee) that tone and attitude matter. A simple word said the wrong way can make customers feel unwelcome, and that's not what anyone wants when they come in to shop.

Nothing too out of the ordinary or different about this Old Navy. Hand sanitizer station greets you…read moreat the door and the clothes selection here is OK. Currently the bathrooms are still closed, due to the pandemic (sorry, no bathroom review this time). I remember when I was a wee lad, I thought Old Navy was the Gucci of clothes. Granted, I grew up with Venture and KMart clothes, and shoes from Payless (Pro Wings baby). Nothing wrong with that, but brand named clothes was a pipe dream for this poor kid. So in my early teens, to find out of a place where you actually see commercials of on TV, and prices that were typically ~$20-40, I thought I would waltz into highschool as the most fashionable kid there was. And you sure can! With some creativity and layering, you can get yourself some great outfits for $100 easily. Ain't nothing wrong with that! Nowadays, I come here mostly for accessories: Gloves, hats, scarves, the occasional undershirt, and funny tshirt. The quality of Old Navy clothes are "OK". They definitely don't fall apart after 5 washes, like H&M, but definitely put your clothes in the "delicate" cycle when washing. If you like reasonably fashionable clothes, that don't break the bank, definitely check out an Old Navy!

I have been shopping at the store ever since they opened here at the Glen. And I think a few things…read morekeep on bringing me back here. Number one I think the old school aesthetic that really makes it feel Homie and less like a modern factory. Also, all the people who work here are so super nice and there's always a lot of people working here so this looks like the opposite of any other department store Also, during Christmas, they will wrap anything that you buy there for free and you even get choices which is so incredible because no place offers that anymore outside of Neiman Marcus They always have something good to select from and when I first started shopping there in my 20s the younger section was always very much on Trend. They have some really good brands that they care that you can also find at Nordstrom for example, you can find UGGs Nike Adidas coach, great beauty and fragrances, etc. I'm not giving them a perfect five stars because I do wish that part of the store had been renovated over the years or just kind of updated would've been great And also for people who don't know, they also have their own credit card and if you need a department store credit card, they actually charge you 0% Not sure if that's still the case today, but it was back then so what that meant was as long as you paid the minimum they didn't charge you any APR or finance charges.

Loved this store, we came in here to pick up a wedding gift and it was amazing the entire…read moreexperience, the gift wrapping, the majestic piano player hitting the keys ever so gracefully the selection is plentiful. Perfume, children's clothes, toys books. Home decor, gift cards, everything about this place, and the shopping experience was divine.

I've never shopped at Madewell. When I entered, it looked surprising familiar -- a lot of the…read moreclothes looked very similar to clothes in my closet. It is affiliated with J. Crew, where I shop a lot of the time. However, I didn't think the sales were that great (not when J Crew had a 50 percent off sale) and unfortunately a lot of the sizes were very very tiny. Which made me feel bad. Mostly because I couldn't see the prices on the tiny tiny tags with their tiny tiny print and then I realized that the sizes were inside on the label. I slunk out of the store empty-handed.

I had a great experience at this store. Their customer service was fantastic! All the salespeople…read morewere so helpful and sweet, and not at all pushy. They magically appeared when I needed them, and let me do my own thing when I just wanted to browse. They also didn't bat an eye when I wanted to try on 20 things, and hung everything so nicely in the fitting room for me. I loved how they didn't stand around and give me compliments like at other stores, which makes me feel pressured to buy what I'm trying on. I always feel guilty when someone gushes "I loooove that on you it fits you PERFECTLY!!!" and then I don't want it. So I really liked the freedom they gave me at Madewell even though there weren't that many people in the store. They also have amazing sales! Sometimes they have an additional 40% off sale, where you can snag deals like jeans for $40 and tee shirts for $15. I find that their in-store sales are much cheaper than online. I like to price check when i get home, and sometimes the things i bought at a major discount are full price online (which, of course, makes me feel smug and pleased with myself). Their stuff is such good quality and is so comfortable. Their jeans feel like jeggings but are actually jeans. Also, for petite ladies like myself, their ankle jeans are a great length. You can also get an additional 15% off with a college ID! Can't beat that! If you're at Old Orchard, you must stop by and check out their sale section. You'll be sure to find some pieces that you'll love with great customer service!

Great customer service. The staff was knowledgeable and friendly. For all my big boned friends out…read morethere, this is the spot for a classy look. Definitely check this place out!

Thank you Lawrence for being so helpful! I needed to buy my husband new jeans and he loves the…read moreLucky brand from DXL. I called the store to see if they can look up past history and he was able to get me the same jeans. I was so happy grabbed them after work. When i got to the store the gentleman was friendly and so helpful. It made my experience great and go smoothly.

So... I went in with my daughter. 3 people were working. No one said "hello" "what brings you…read morein"... I kinda felt like we were intruding. And to boot there wasn't anything desirable on the shelves. Nope! Won't be back.

Cute co-op! I miss seeing these types of shops sporting wares from all sorts of locally (and…read morenationally) crafters. From jewelry to handbags to clothing, Co-Op California offers quite a variety of girly stuffs that will please many a lady. The space is pretty expansive and lots of treasures are tucked away in various cases and displays. The clothing selection was pretty deep, lots of offerings with limited runs in each, but some of the styles didn't quite match with mine. I spied lots of embellished tanks and tees, some denim, and lots of open sweaters. Most of the clothing ranged from $30-$150. Some of the brands I spied (and enjoy) were BedStu, Nation Ltd, and Elan. I was most impressed with the super friendly staff and wide selection of jewelry. I picked up a metal and thread stitched bib necklace and a super cool gold cuff bracelet with a pyrite top. These items were priced at roughly $45 and $40 each, which seems reasonable for the quality, uniqueness, and workmanship. There's also a large open space in the rear of the store that the owner mentioned she uses for spa nights, gallery showings and other local events. If you're in Edison Park and looking to check out a unique shop with cool offerings, definitely pop in for a visit.

Whenever we travel my daughter's first request is that we visit Love Shack Fancy and I always think…read moreto myself "how do we not have our own Love Shack Fancy" in Chicago yet! I've been to them in LA, Greenwich, NYC, Charleston, Palm Beach and elsewhere...but no chicago. Back in March we were shopping our way thru LA when I asked the sales associate the very same question and she said "well you're in luck because I hear one is opening up in Wilmette this year?" I figured she must be confused since there was nowhere in Wilmette that made sense to put a Love Shack Fancy, but she was correct. About a month later I heard that they would be turning Wilmette's Plaza de Lago into a shoppers paradise, which included Love Shack Fancy! There's so many amazing stores going into Plaza de Lago, but all my 14 year out cares about is Love Shack Fancy and she's been eagerly awaiting opening day. When we heard September 19th was the big day she suggested we camp out the night before. Um, no. I did offer to take her to their opening during her school at school, but then we scored an invite to their VIP grand opening the evening before...I told her to invite a few friends and let's shop! I think the girls spent more time making tiktoks and taking pics than shopping, but my wallet was OK with that. However, we did spend a lot of time admiring all the frilly adorable clothes...and purchased a few things. i liked that they had a few Chicago items for sale such as bracelets and a sweatshirt to make it special/different from over LSF stores. All the sales associates there couldn't be more friendly whether they were visiting from other stores (we saw a few that helped us in Greenwich during our last visit!) or will be working there full-time (shout out to Carly who was very friendly to my daughter and her friends). Everyone in the store, whether they worked there or visiting, was dressed to impress in LSF and while i usually find it to be a younger brand definitely found myself admiring some things for myself. I have a feeling we'll be back a lot, although i think my 14 year old is going to need a job with this just 15 minutes from our house!

This store is absolutely beautiful, and what makes it even better is the friendly and attentive…read moresales staff. They're always on the lookout to ensure we have everything we need, checking sizes and inventory to see if there's anything we might want that they can order for us. We're so glad we're there shopping. The only negative thing I have to say about the store is the customers. It's frustrating when people come in, try on clothes regardless if their size is available, just to post on their social media accounts. Being clear they have no intention of buying anything. We had to wait half an hour for a dressing room because someone was on a live. Completely understand. Social media king, it's just a little frustrating. When you're actually a customer trying to buy. That's not on the store. That's not on the staff. That is strictly on the customers. But highly recommend the store and the sales staff, and the merchandise. Absolutely beautiful.

My daughter seems to grow out of pants at an alarming rate so I bought a few new pairs from…read moreCarter's website. This location has curbside pickup, thank god. It made it so much easier for me to make this order, especially with a kid who's potty training (so I wanted to be as efficient as possible with the trip). I don't have the app or a login but they were gracious enough to help me anyway and indeed were very helpful. The clothes I picked up are super cute and fit kinda well now but will fit very well in a couple months. Lots of parking since it's in the middle of the Village Crossing shopping center. It's on the side near Michaels and Jewel. If you use curbside, they have a couple of dedicated parking spots for you.

I love shopping here for my daughter, the manager is always super helpful and friendly!Bright…read morestore. Friendly staff. Full of stuff without being overly crowded. So this is a review from a first time shopper at carters and first time buying baby/kids clothes.Very wide variety of clothes for boys and girls!!! Wish they had more space to hold more sizes.Good assortment of clothing, but you get a sticker shock because all clothing labeled with a very high price. Price does come down with all their discounts and you can check online for additional discounts. Excellent quality clothing for good prizes, there shoe collection is very nice as well, also if you sign up for rewards for every 100$ spent you get a 10$ reward and can be used at osh kosh to I got a lot of help from Lynn who was courteous and patient with me since I was buying gifts for 3 different age babies. The stuff here is completely amazing, Susie was amazing she remembered us from our last trip in and was an amazing help. My daughter has an amazing personal shopper. I would shop at this store again. Would definitely recommend it.