The location did not appear fully staffed at the time, but I knew what I was looking for and did…read morenot require additional help. The store was well kept and bright with natural lighting. When I did finally seek help, attendants were available and helpful. This store is also in close proximity to other excellent store in the area, so you can shop a lot of stores at once, so you're not going out of your way just to stop at this DSW. They have a very large selection of just about every style of shoe that you want. There's a limited number of sizes of every style, so you may not find your size in the style you want. They tend to have higher quality shoes than someone like shoe carnival or pay less, but the ones they carry are marked down by maybe $30 for a $120 boot. Sometimes they are 20-40% off of that price, but again you might not find it in your size. There's extremely limited customer service so you'll have to hunt on your own unless you happen upon a really nice salesperson that's not busy restocking shoes. Staff is very helpful and friendly and the store is very clean with shoes and other offerings well displayed. DSW is my "go to" place whenever I need shoes!

Five star for product & pricing, ONE for customer service. Commenting on customer service only…read morebecause... in the words of Glenn Close from Fatal Attraction, "I will not be ignored" lol. I'm angry. Returned a pair of shoes, asked if they carried 1/2 size larger, was told no. I left the store, realized I left my my high end prescription sunglasses for driving on the counter. One may not have realized they were prescription and picked them up for the brand, regardless, this all happened in a matter of maybe 15 to 30 minutes. I know they have a lot going on but seriously, we are talking $500. plus No empathy, no concern, no care, took my number and sent me on my way. When I called later, I asked for a manager to check the "security" footage, I had the exact timing from my receipt. Again, some huffing and puffing a snide side comment "we don't usually check video for lost sunglasses" but Anthony assured me I would be contacted later that day, after a review of the "security" video. Nothing, tumbleweeds through the air waves. Now I intend to file a police report which will hopefully help identify what may have occurred. Ok, I feel a little better from venting but still angry.

Sales people expertly fit your feet and are very helpful! My…read moreoverall experience was very good. Garth, who I worked with was very knowledgeable and worked to get me the best overall fit in both sneakers and boots.

Quality, upscale, dress shoes from around the world. Came in to buy one pair, walked out with…read morethree, and a 4th pair being ordered. They also have upscale fitness shoes in wide sizes available i.e., New Balance 990v6 which has been the only walking/running shoe I'll wear for years now. The fit and comfort is unparalleled. I was assisted by Gart, who is incredibly kind, informative, and professional. Gart measures your feet, offers knowledgeable suggestions, and gently assists you in trying on and fitting your shoes. Exceptional service, exceptional shoe brands/options. Will be shopping here for years to come. 10/10

Came with my husband and my daughter. There was no help AT ALL and just lazy people working there…read moreconstantly on electronics in the isle and don't help customers. There were no other customers in the store. Never encountered such a rude and lazy female manager who I believe was the store manager, at any famous footwear either, was on a phone call the entire time I was present shopping and they walk away from you and there is no help to be found. Do NOT go to this location.

Ask for Maleek he was super helpful and checked in with me to see if I still needed help definitely…read morewent above and beyond!!

Two years ago I bought 2 pairs of very supportive SAS sandals. They fit well and were very…read morecomfortable for sandals that cost more than $100. I noticed that the innersole of one of the shoes (made of cork) was starting to disintegrate. I called the SAS store that I purchased them from (in Evanston, IL) and spoke to Linda, the store manager. She looked up the sales and noted that the shoes were over 2 years old. She was not interested anything I said and responded that if I got 2 years of wear from them, I should just replace them, (noting that 2 years was as long as I should expect them to last . ) I should mention that in IL, most people don't wear sandals through the winter season. I have bought many SAS shoes prior to Linda being the manager, and was very disappointed with her attitude . I no longer will buy at that store and wonder if she is correct about the longevity of SAS shoes? Ellen..Evanston, IL

Joel was very helpful 10/10 I enjoy coming here for the good quality shoes and the amazing customer…read moreservice!

I found my new favorite shoe store!…read more Alamo Shoes at 5321 N. Clark Street in Chicago. The ultimate shoe store, It's a full-service shoe store where the salesperson finds your size, makes suggestions, and helps you navigate their huge variety of styles. Customer service at it's best! Whether you're looking for sandals or walking shoes, that pair of running shoes that will help you run that extra mile, or want the perfect pair of dress shoes for that special date, this store has them all. With fast and easy check out, and OMG, a free parking lot across the street, you have no excuses not to stop in. Give them a visit, I'm sure they will become your favorite shoe store, as well as mine.

I love this place so much! a win each and every time!…read more they're so patient, they have a huge selection, and are experts on each of the shows they have. I cannot recommend Alamo Shoe's enough!

A great place to find your perfect running shoe or any other type of fitness sport that needs…read moreproper athletic shoes. I love that they make custom orthotics like the ones you get at the orthopedic drs office. But the price is way cheaper especially if you have the road runner VIP membership. Alex was the person that helped me with my orthotic shoe inserts which to be quite honest an easy breezy technique. First you chose the type of insoles you wanted depending on arch and cushion support then Alex slipped the pair into a machine to heat them up for 3 minutes then the insoles were transferred to a machine where you had to step on top of them for a minute with your weight! The results were your new custom impressions on your insoles!!! Stop in and have yours made for any shoe. Your joints will thank you!!

Review (Edited) We…read morearrived at the store and were asked to put our name down. We started with one salesman who needed to leave and then turned over to another, so since we were first online and had to wait because there were 6 people and only 2 salesmen. One salesman spent time with a young girl and sat with her for a while while we were handed boxes. The service was awful, and I noticed two people left because they had no assistance. We have purchased from here numerous times and would have left if I didn't have my cash points. We will no longer shop at this store. Service is now here--try it on and put the shoes you don't want nicely back in the box. Add but pay $$. You really need to bring your customer service back.

Looking for a woman's size 5.5 shoe--none to be found, really? These are for my elderly pal -- it's…read morea lot easier to just buy them and have her try them on instead of dragging her around. Sorry, Cinderella, this was not it. Shoes were too big.

Absolutely the worst store I've ever been to. If you look at most of my reviews, they're pretty…read morepositive. Unfortunately, this will be the last time in this store. I came on a Sunday at 11. There's about 25 customers in the store, but one employee. I know retail is tight, but this is downright dangerous for this employee. Because of this, she was constantly checking out people and could not help anybody, including us trying to reach the top self. We waited 15 minutes to get help from her. We also found out after getting the total that only 1 of the 6 we got were on sale. The rest were full price. I wanted to leave there, but my mom really liked her shoes. The lady barely knew how to work the register. What really soured me was the manager. He started out nice, but I could clearly see this was an act because he turned extremely rude to his employees and an older customer who he talked down to. He screwed up and forgot to give her a discount and then acted like he was "doing her a favor". Combine that with no bags and barely any sized 13 shoes, I'll pay more for shoes down the street at Dick's I used to be in retail. I know it's a thankless job and customers tend to be pretty bad, but this guy should not be in management. If he is the face of Sketchers, it doesn't reflect well on the store. It seems like this store and company have given up.

I just moved to a new neighborhood and saw Thrifty Thrift on the map while I was learning what was…read morenewly near me. I love thrifting and buying second hand and was so excited to see a new option close to me. I slipped my plans for Thrifty Thrift in with some other errands on a Sunday. They are open 12-5 on Sundays and it was between 12pm and 1pm that I stopped by. They had a sign out on the sidewalk that said they had parking, but I'm not sure what parking is actually for them. I parked in a lot that was just East of the store (the direction I was traveling). It had snowed in the few days prior to my visit and Thrifty Thrift did not have any of the sidewalk in front of it's store shoveled or salted. I'm not sure if it's not required or they think customers won't appreciate it or maybe I just happened to be by on a day that they didn't have enough staff to get it done, I'm not sure. Inside this store feels very much like a cross between a flea market stand and a small second hand store. It's relatively tight inside with all available space used. Every surface has more items available. There are clothes racks in the back, they are too tight for 2 people to look at the same row at once. This is a place that somehow felt like it had so much and nothing all at once. If you're a thrifter, this is definitely a spot you need to dig through and if you find what you're looking for it was exactly perfect and if you didn't find what you were looking for, then you found nothing. IYKYK. There was one man working at the front, and I was greeted. He was not overbearing and did not speak to me again, and I did not have any questions to ask. I didn't purchase anything on this stop so can't speak to overall price of items. I'm not sure this will be a stop for me regularly, but if you're looking for a particular thrifted good, this could definitely be an option. I do always appreciate a non-corporate option for second hand buying. Thank you, Thrifty Thrift!

What is old is new again! I love a good neighborhood thrift store. Family owned and operated,…read moreThrify Thrift in Skokie, IL is a true gem. I think they're a fairly new establishment which opened over a year ago. I've gone twice in the past month. The prices are crazy excellent where you can find quality clothes if you dig deep enough. Clothes are available for all sexes and age ranges. They don't just sell clothes either. There's a good variety of things for sale like basic housewares, accessories, music, movies and comic books. I even saw a few items like tool sets, a set of golf clubs and a vintage Nintendo Cube set for sale. On both occasions, I spent an hour here and never left empty-handed. Look out for their 50% color tag sales that are generally offered daily. That's where you'll find the biggest savings. The only downside is that they don't have a dedicated changing room but they offer their single occupancy bathroom as their changing room. Disclaimer, the bathroom/changing room did not smell pleasant. It had a strong sewage stench. Hopefully their bathroom sitch gets fixed with time. At least they offer poo spray in the bathroom. If you have a sensitive nose, you may want to avoid. Another disclaimer - All items are final sale. They give no returns and no store credit is offered. They accept cash and card payments. There is free parking in the public lot to the right of the store. Currently open Tuesday - Sunday but check Yelp or call for their store hours. Happy shopping!

Don't trust this company! Scam likely!…read more I placed an order for the Nike AlphaFly Laser Orange shoes on Jan. 30th, after clicking on an ad for the exact same shoe on Commonwealth's Instagram ad. 2 weeks later (Feb. 13) I notice there is still no shipping information. I contact them and they said "it was an error because we accidentally shipped the shoes to someone else but we have them now and we are shipping them out today." Shortly after I got an email saying my order was on its way. Delivery date said today ( Feb. 18). So today I arrive home and don't see a package. So I click the UPS link and it says "printing label created." So I call commonwealth and they say that the item has been shipped. I inform them that the ups tracker says they haven't received a package. That only a label had been printed. Commonwealth then did some "research" and found that they don't even have the shoe that they were selling. I was informed by a manager that "Nike used the same color label for a shoe that they don't have." However, the shoe in the ad, and the shoe that I ordered off of their website said the correct information. They informed me that they don't have the shoe and won't be able to fulfill the order. They offered me a store credit for a $300 pair of running shoes I purchased from them that they don't even sell. Don't trust this company. Order from a more reputable company who takes pride in honesty, integrity, and customer satisfaction. Very disappointed with the experience.

Ordered online. Had a confirmation number but never got an email. Also, the $ was immediately…read morededucted from my account. Johnny could not have been less helpful. Several emails back and forth. even told him the confirmation number, cost, brand and size, and that it was their last one in sock. Nope. Johnny stuck by his BS. told me I need to contact my bank. contacted bank. they said wait 15 days before contesting the charge. guess what arrived by UPS today? terrible service! how much time did I waste? ugh

Pretty neatly organized, clean and staff are nice. Lots of parking available. I found mini perfumes…read moreat great prices.

Service: quick and efficient. The changing room attendant was nice and have directions. The…read morecheckout was quick. Selection: Much better selection here for work clothes than macys. I bought two sweaters, and pants. It was nice to find so much available and that was actually my size and FIT!!!!