I was picking up my online order. very, very happy with the way everything was handled. Great…read morecustomer service, Store manager Sara was very helpful and very nice. The store in general looks well organized and clean

Customer Service was really bad! I will never shop at a Lid store ever again! manager was really…read morerude! team had two prices but wouldn't honor the lower price. contacted corporate office about the issue. No follow up from them! Bad service!

It has been many years that Rosa J.'s Friday after Thanksgiving is pitch "black." For those who…read morehave dedicate their lives in retail, each and every year they gotta fight to make their sale plans because it is what it is: money needs to be made so that your close won't be closed. Anyway, I think it's enough for my retail prep talk. This Old Navy seemed to be extremely lethargic on the Sunday afternoon after Black Friday. I believe that the staff members really had enough. They would rather stay in their zone, fold all the sweaters on the table, and count down the hours left for their shifts. Yes, I totally get it. I wanted to give as much as sympathy as possible, but their women's clearance section was horrendous. Other than garments abandoned on the ground, the clothes on hungers were either loosely hung or were hung incorrectly. I was really trying to browse, yet I failed. The reason why I even had remaining energy to head to the Old Navy was to use my about-to-expire Old Navy credit card reward certificates. Three (3) stars were given for the deals we could get on hubby's t-shirt and thermal shift for $4 and some change! If you know how to handle a credit card and can sufficiently utilize those reward certificates to save money, Old Navy wouldn't be a bad place to shop.

Compliments to all the staff. And Patricia, courteous,kind,customer service.and clean and organized…read morestore....

Say what you want about Discovery, but if you want something fairly basic and inexpensive, then I'd…read morepoint you over to here. Fair warning: it can get somewhat crowded on Friday and Saturday evenings as chicks are putting their club face together. Also, I've found it to be a cool place for workout gear. Just grab a cheap pair of sweatpants and $5 shirts and you are good to go.

Everything is cheap and yep you can't try on any clothing. They separate the working clothing from…read morethe jogging suits and jeans so you don't have to go hunting for anything. You can spend $100 and walk out with like 4 pair of jeans, 9 work pants, 3 work skirts and like 10 tops. Worth the trip! They loose a star for not having dressing rooms!

Went to Ross the other day to find some home decor and they never fail me. This particular Ross was…read morevery clean. Everything was in order. They had a nice amount of staff. The line was pretty long, but they had two ladies working the registers. I did find a couple of pictures that I liked, but nothing that I actually ended up buying because I was looking for something particular. I did go over to the athletic where section to find some dumbbells. I ended up buying them and left the store happy

I had a very disappointing experience at this Ross location due to poor customer service from a…read morecashier named JASMINE. When I went to her register after she called me up, her attitude was immediately rude and unwelcoming. During my purchase, one of my items was accidentally scanned twice, which I unfortunately didn't notice until I got home and checked my receipt. Another issue was the way the transaction was handled. While my payment was still processing, the cashier turned around and stopped assisting me. When the payment finished, instead of handing me my receipt like she did with the customers before me, she simply told me to grab it myself from the machine. It felt dismissive and unprofessional. I already tried resolving this with the store manager ABBY, but my concerns were dismissed, so I'm now reaching out for further assistance and hoping this issue is taken seriously.

My wife, mother-in-law, and I had a fun and pleasant shopping experience, thanks to Taylor. She was…read moreincredibly attentive, helpful, and quite fashionable herself, which made the experience even better. We'll definitely be back--and next time, we'll be asking for Taylor by name!

Long story short, I came here after Windsor wouldn't let me try on an adidtional pari of jeans…read morewhile I was already in the fitting room. I came to Akira where I was treated like I was in the damn Gucci store with excellent service, help with finding outfits, mulfiple reps assisted me, very pleasant and over accomadating. Made me want to come back. Spent a few hundred that Windsor lost out on. Akira never dissappoints.

My girl Krista hooked it up when our coupon wasn't working…read more She was friendly and talkative and really helped us saved a lot of money by doing us a solid by acknowledging the coupon and honoring it while not being able to follow protocol due to technological failures. Kohls has really great deals and great customer service

The cashier, older looking man, was so rude! He kept huffing and puffing over something that was…read moreout of my control. I was dealing with a problem that was out of my control, internet wasn't working so I couldn't pull up my kohls card. Anyways, he was growing impatient although I was apologizing over and over again while on the phone with customer service. My kohls card stopped working so I got on the phone with customer service and again... huffing and puffing. Customer service finally told me that my card was available for usage and all problems were resolved but somehow my card, with a balance of more than 500, was still "declining" in which the cashier was saying so loud, but it's okay, anyways he kept saying my card was declining although I had not inserted, tapped, or even enter my phone number.

My daughter was desperate for an inexpensive formal dress. We got bad information that led us to…read morethe Windsor at Westfield where everyone was pretty rude and not much help. Frustrated & thinking we'd have to spend a bunch on a one time use dress, Jessie from Harlem/Irving plaza mall saved the day and sold us a damaged dress for less which we were able to clean up and have altered for still way less than most other dress shops. Also, as my daughter has noted, the Windsor dresses have POCKETS which should be a no-brainer for any designer but kudos to Windsor for getting it right!! Also, definitely recommend keeping your money in the city & hitting the HIP location. The trip to the 'nicer' mall was a waste of time & $. Employees at HIP WAY more friendly & competent.

i Come with my wife to that store stuff is so rude for sure…read moreI won't spend any money at that location

Your manager that answered the phone and was working on 1/1/26 at 10:50 AM, rude as hell. I will…read moreliterally never shop at torrid again if this is who you guys are hiring. Insanely dismissive, attitude. Like I truly had to put the phone down because I was about to go in the there and slap the piss out of her. You chose this job, do better. According to her, the store has 0 selection. Nothing at all. If I need something I need to buy it online. I will be escalating this because that was literally the most insane thing to deal with first thing in The morning. I see why storefront torrids are closing down lol. Raggedy.

Not a lot of choice in where to shop if you're over a size 12 or so, so whether or not to shop here…read moreis not really something a factor, unfortunately. When I came in to pick up an item on hold (it's not listed online, unfortunately) there was no acknowledgment of my existence until I went to the checkout to pick up the item on hold. Not even a hello when I first came into the store. I'm not sure if that's because one or both of the women working had friends visiting or not--although neither seemed to be talking to their friend(s) when I arrived (I know they had buddies there because of the way they were talking when the woman left). They checked out my stuff and when I called to get directions to the store (I can't figure out the layout of the HIP at all) they were helpful, but when I entered the actual store did the very least.

I absolutely adore this place. I'm a local of the neighborhood and have been visiting this shop…read moresince the late 2010s (through one of its name changes). They have an amazing selection of vintage clothing, belts, and various knickknacks. Everything is curated beautifully and I'm always able to find something unexpected. The basement is full of books, records, VHS tapes, DVDs, and miscellaneous home goods. I didn't get the chance to get the woman who was working there's name, but she was very welcoming and kind - I was in the basement going through the books for well over an hour, and I never once got the vibe that I was overstepping. Definitely a hidden gem worth checking out.

I'm loving my neighborhood Thrift store even more now that it has new ownership! Great selection of…read moreclothes, housewares and kids stuff. Very nice new look!

This is my favorite Marshalls location. I'm shopping here for years and I've never had any issues…read moreshopping or returning items. I have a rewards card from this store so I can save some money each time by redeeming coupons I received for past shopping. Low prices, unique finds, great costumer service - all about this store. Love, love. Shopping here makes me happy. Coming back happy every time because I know that I will find some nice and useful surprise for myself in the Kitchen supplies Department or Women's Clothing Department. Some of my best looks were purchased here. I love Marshalls because they sell best brands of underwear for unbeatable prices. Cheaper than in the mall, but same quality. They have finds for everybody. And they know how to sell it best way.

There is ALWAYS a LONG line. MEDIOCRE merchandise. But I'd rather go to TJ Maxx on Irving and…read moreNarragansett There are employees milling around. But they never call more to check out. If you come here, be prepared for at least a 10 mins wait to check out