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Marshalls

2.7 (6 reviews)
Closed • 10:00 am - 6:00 pm

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Hudson's Bay

Hudson's Bay

(15 reviews)

$$

Few stores have such terrible customer service as the Bay. This location is no different. Was…read morestanding at the till for 5 minutes waiting to buy a pair of socks and the employee acknowledged that I was there but still walked away to talk to her coworker. I just walked away. This store is always filthy, and the employees care far more about chatting with their coworkers than helping customers or taking care of the store. Ask anyone though, as sure as water is wet, The Bay has horrendous customer service.

The Bay seems to offer a wide variety of clothing, shoes, and housewares and often they have good…read moresales of up to 50% off. Sometimes if an item is on clearance, you can get an additional discount. When things aren't on sale, they are expensive and I can find similar items elsewhere for cheaper. This shopping experience I was looking for a watch. With 25% off and then an additional 15% when using my HBC credit card, it was a deal I couldn't pass up. There was only one sales staff working in the watch section and he was helping someone. I saw a lady in jewelry but then she was busy helping a customer. I waited about 10 minutes and the man came running to help which I appreciated his service. After I paid, I went to get the watch sized at the watch repair. The guy working there seemed disinterested and I'm not really sure he enjoys his job. But he took out links and I was on my way. It was a great deal on a watch but as usually, don't expect much with service.

Marshalls - deptstores - Updated May 2026

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