Pro's: Location Con's: Horrible Front Desk staff attitude, broken and uncomfortable beds, rooms need a facelift, continental breakfast with no cereal or fruit. The second biggest problem with the Marqueen is the incorrect information on the website. We booked a Queen Anne Suite for our family of four, which the website said comes with a pullout sofa in the living room. I thought it would be nice to have a little extra space to spread out. When I checked in I was told the Queene Anne suites do not have pullout sofas. Eventually we were placed in a much smaller studio suite, which did not have a separate bedroom with closing doors. (They have since changed the room description on the website). Which brings me to the biggest problem with the Marqueen. I can forgive mistakes, but the attitude of certain front desk staff was horrible. The woman who was "helping" us had a foul and unprofessional attitude. Even though fault for the issue was the hotel's, she was not remotely interested in helping us solve the problem. With all the customer service training of a first-day cashier at Taco Bell, she begrudgingly reduced the rate for the smaller room. Then another female front desk staff member (They don't wear name tags - or even shoes half the time) started acting extremely, aggressively rude to my kids and my wife throughout our stay. Clearly there is an insular culture among certain staff which prides petty gossip over welcoming customer service. We saw at least two other parties having difficulty checking in due to incorrect information and lost reservations. Other issues with the hotel: The rooms need a facelift. I have stayed in boutique hotels before. If you are looking for a vintage room updated for the 21st century, look somewhere else. Someone pulled carpet up from the hardwood floors, and all the holes from carpet tacks are still there. The creaky floors are uneven, and need to be refinished. The pullout sofa had enough broken springs to let you fall to the floor on one end. The hotel has no elevator, so if you don't mind getting your steps in, no problem. The breakfast is meager, with coffee, granola bars, yogurt and toast. Positives: Bell staff and breakfast room attendant were very nice and helpful. The lobby is nicely appointed and a pleasant welcome, coming in from the street. The alarm clock had an ipod/iphone dock. Our room had a full kitchen which was very helpful. The best part of staying here is the neighborhood! There are Indian, Cajun fondue (Melting Pot), and pizza restaurants, and an Irish pub, all steps from the hotel. Seattle Center is only a short walk away. Easy Street Records is the next building over, and we loved the Metropolitan Market (great selection of beer, wine, soups and freshly made toasted sandwiches) one short block away. I would love to stay in the Lower Queen Anne neighborhood on my next visit to Seattle. But, after the shockingly horrible customer service and shoddy rooms, I cannot recommend the Marqueen. We had a great visit to Seattle, but the Marqueen was without a doubt the worst part of the trip. read more

Pretty amazing hotel. I can see that if you had a first floor room on the street it would be noisy, but in early winter I had no real issues. Easy access to Seattle Center and some awesome food nearby. I had no issues that others have mentioned, Wi-Fi worked great for me (also a business traveler,) and the shower was plenty hot, but I also only stayed one night. Will definitely come back! read more

Really big room with hardwood floors, a little kitchen, and a sitting area. It's a cute little hotel, we really liked it from the moment we stepped in. The staff is very friendly and helpful. The hotel is also walking distance from the space needle and from downtown (it's kind of a long walk). Anyhow, it's easy to take public transportation from and to there. We really enjoyed our stay there. I'm only taking one star off because the shower was hard to adjust, and it made a loud screeching noise. Other than that, it was perfect, I'd stay there again. read more

Stayed at the Marqueen for three nights while I was moving here for work. Pros: Great, friendly staff, huge rooms, kitchens in the room with fridge and stove. Nice location. Cons: Parking is valet and $25/night, rooms are pretty old and you can tell (though they're well kept), no elevators (though it's only three floors). Overall, a pretty nice place. I'd probably stay here again if I were gonna be in Queen Anne (though it's not right in downtown so if I wanted to be there I'd stay elsewhere). The hardwood floors are a toss-up; some people would like them, some people wouldn't. read more

I love this hotel! If you want the feel of historic Seattle with a warm fuzzy feeling, this is the place. Best location for going out and about, definately the friendliest service you can find, and you can't beat the price for the style, cleanliness and area! read more

A piece of Victorian history and a wonderful, quite hotel in middle of Seattle. Will go back and stay there as much as possible. My husband was born at Gray's Harbor Hospital in Aberdeen WA. He was raised between Seattle and Reno, NV. Whenever we go to Seattle to visit we stay at the MarQueen Hotel. It's old world charm and feel. It's stunning inside and out. It's very quiet and relaxing. Close to most areas we wanted to see. It's in the Queen Anne district of Seattle which is an area of significance to my husband his mother passed some years ago and she lived in this area. The amenities are very nice. It doesn't have an elevator we try to get a ground floor room. I know that's a pain, but this is one of those places I don't care. The rooms are large, it's an old hotel and it's worth it. We use Kayak for price. Great continental breakfast in the bar. The bar is beautiful. If there were certain renovations done yes it would improve it, but it's old world I love it either way. The feel of it also reminds me strongly of the Nob Hill Hotel in San Francisco which I LOVE very much. read more

Wonderful hotel with rich history and great service! Every room comes with a kitchenette and is in a great area within walking distance to the Monorail and Space Needle. Staff are great and I am going to miss Andrew and Sam!! Definitely will stay here again next visit! read more

I didn't know what to expect when I booked this hotel over the Christmas holiday. This was my first time in Seattle and I was booking it for my mother and I. Expedia recommended it and I wanted something with character and not a chain hotel, so I decided to try it. Upon entering the staff was extremely nice and informed us that there would be a complimentary wine reception in 15 minutes. That's exactly what I like to hear when I go somewhere. Our room was nice. The drawback is that there isn't an elevator. It didn't affect me, however if someone had a physical disability I would recommend getting a room on the first floor. The room had a nice eat in kitchen with a full refrigerator, microwave, sink and an eating area. The cabinets had plates, glasses, and silverware. The hotel is conveniently located: a ten minute walk to the Space Needle and the Pacific Science Center. Also, a bus stop is across the street and will take you downtown. The restaurants around there are great. I would highly recommend Pesos. The staff were great; very friendly and helpful. My mom found out the entire history of the hotel. This hotel has great character and it felt more like a home than a hotel. This will definitely be my go to hotel for my Seattle travels. read more

If you plan on visiting the fantastic sights of seattle then look on this hotel was cheap wich is great but then added close to 40$ a dayfor parking and they also have very aweful customer service in regards of charginging your room 50$ for a bottle of wine you didnt consume. We do infact have the reciept of the bottle we did drink which was purchased from the drug store located behind the building. While trying to fix this situation Taylor told us there was nothing that could be done to fix the situation... So she then forwarded me to a voicemail of the manager... Which is taylor.. read more

Lovely, clean. A 4 to me because service was hit & miss. Continental breakfast foodwise nothing special. But the layout and atmosphere made it interesting nonetheless. Free wi-go always a plus. Conveniently located to Key Arena & Space Needle read more

Beautiful hotel it reminds me a lot like New Houses and apartments. Ted Bundy used to live her when it used to be an apartment complex back in the day which is pretty rad. Definitely planning on coming back because it's such a beautiful hotel. The only reason I'm giving it 4 Stars it's because of Christina the front desk girl for giving me attitude and being rude when I came in with my service dog and didn't want accept or take a look at my doctors later, the valet parking guy/ bag carrier Sam was extremely nice and apologizing for her behavior since she is front desk and should provide great customer service and greet once you come in into a hotel. read more

Awesome!! A knowledgeable, friendly staff and a delicious complimentary breakfast are just the start to this place!! Would stay as often as I'm in town!! read more

As you might expect, in a 100 yr. old hotel, there are some things that need minor attention. However, it's location, history, and elegance are fantastic. The real treat for us, on our stay from Apr.1-8, was the 5 star service from everyone on the staff. The desk staff were unbelievable, the bell staff awesome, breakfast planners incredible, housekeeping staff doing whatever they could to make your room, and stay, a little bit better than the day before and the bartenders at Tin Lizzies were interactive and made great martinis. We have stayed in many hotels over the last 25 years, many 5 star, and have never had service as excellent and friendly as we did at the Marqueen. So close to all Seattle destinations and service with no equal, what's not to love. Thank You!!!!! Mike and Nadia read more

Due to wifi issues, I couldn't decide whether to give one star or two. I've already used up my data so my current mood says one star. If you plan on staying at this hotel, make sure you have unlimited data or come ready! If you do connect to the wifi here, don't get too excited since you will get booted off 5 seconds later. No wonder it is complimentary-it doesn't work to begin with. The rooms have a kitchen (fridge, microwave, sink, utensils, etc but no dish detergent). Other than the wifi issue, the room is ok even though the bathtub looks pretty ancient. The location is pretty convenient. Walking distance to some of the attractions like the space needle. There is a 24-hour market (metropolitan market) next block over which is like a whole foods market. [edit] the main reason I had originally given one star was for the wifi. read more

Rooms are nice, its like staying in an antique shop overnight. the service is great, the beds are clean, its conveniently located. the floors are creaky there is no elevator, and breakfast...its not all that. but the service makes up for it. The rooms are pretty big, i am not sure what others are talking about...i have stayed here several times the rooms have always been like a suite in terms of size. read more

Old and kind of set up writes in the rooms. I think they could find a better way to use the space in the rooms. The table top in our room was painted over and some areas were not super clean. The bar was great and the bar tender was a really cool guy. So go for a drink but maybe find some where else to stay for 250 a night. read more

I truly wish there was an option for 0 stars. This is the very first time I've ever written a review about anything in my whole life. I live in Las Vegas, Nevada. We have so many hotels I can't even count. We have 5 star hotels & I have had the pleasure in staying at one of them before. Upon check in I was told I was being charged 60$ extra because we had 3 people instead of 2. On the website we booked our hotel on it did not give an option for a 3+ party. She then began to tell me that it's suppose to be an extra 100$ charge but she was being nice. Then she told me it's a 200$ hole for damages but it would be released at check out. I told her I'd never heard of that before. A resort fee yes but not a damaging fee. Another women at the end of the counter employed here said Vegas does that too. I said they actually don't she legitimately argued with me about this. Ok so that was that. Whatever. The total cost for our four night stay was 501.96$ The next day I check my account & turns out my card was charged twice! Bringing it to over 1,000$. I won't lie I was furious. I called the hotel & the same women answered. Her name is Christina by the way. She admitted it was totally her fault and she would help me any way she could. She was nice and helpful. But I was very upset because one, what if I didn't have that money on my card. I would have been over-drafted on my CC which is a huge penalty. Two, I was on vacation & had only 80$ left for two days. Three, it was a huge inconvenience borrowing the money from my friends to then have to pay them back when I got back home. I asked if we could have a room comped she said a 50$ discount is what she could do. Our room was over 113$ a night. I said I'd speak to a manager when I got back. When I got back to the hotel Joshua the "general manager" was so rude I couldn't believe what I was hearing. He wouldn't approve a comped night let alone the 50$ discount already mention by Christina. He wouldn't even authorize a free drink at the lounge or a meal. Nothing. He was VERY rude and unprofessional. I was completely and utterly in disbelief. I will NEVER return to this hotel. The location is AMAZING. The room was nice, kind of dusty and under our bed was VERY dirty but other then that the room was nice. The bell men were absolutely outstanding SAM IS AMAZING !! A true gentlemen & I totally wish his was the manager he was very kind. Never let us open the door ourselves. Walked us outside. Carried things for us. Brought waters and snacks to our room he was beyond amazing. The young women in the mornings was a true sweetheart. I wish it would have gone differently but it is what it is. Joshua, I hope you're nicer in the future. read more

Room 218 is in pretty rough shape. Breakfast in the little bar area was the highlight. We're checking out a day early despite the fact we paid for the second night and heading to the Renaissance. read more

I would put 5 starts but the front desk can't seem to get it together. I arrived early at 9 am knowing check in was at 3pm. I asked them to hold the bags and they told me that my room would be ready at 1pm if I liked. I was so happy to hear this because I was exhausted and I came back at 1pm and then they told me to wait just one more hour.. and so I did. Then 2pm I asked about the room and they said to give them a moment and at 3:40 pm they came back to me telling me my room was finally ready. Then the front desk lady gives me a dirty look like I'm the rude one, when I was just simply exhausted. besides that, it's a great location and I love the room it's very old style and clean. I'll just be ignoring the front desk concierge for my trip. I would definitely stay here again. A lot of good restaurants and cafes near by. read more

FAILED TO HONOR OUR PREPAID RESERVATION through Priceline. The Marqueen cancelled our Priceline reservation made many months prior and then had the gaul to offer us a room for $400 -- this after thousands of dollars worth of past Marqueen reservations. Quite simply, this place deserves to run itself into the ground (as it appears to be doing). Time for new management [disgust]. read more

We found the MarQueen Hotel online as I was rated excellent and was highly recommanded. After arriving our luggage was brought to our ronm and we were warm welcomed by the staff. We stepped back in time with historic charm of the house. The hotel isl ocated in the Queen Anne neighborhood area of Seattle and has a rich history. You really fell like being in the 1920s and the rooms are decorated the same way. Some things are not as you might exspect it in a 4star hotel but then you start thinking and hey the stuff is from the 1920s so it can't be new. So there is a ditch in bathtub, ok no worries it fits into the athosphere here. We stayed in a Deluxe Double Queen Room which offers a lot of living space, two queen size beds and a cozy sitting parlor. Also features a full kitchen, complete with dishes, microwave, fridge, coffee maker and dining area as well as a LED flat screen TV. Valet parking is availabe as well for 20$ and you baggage will be packed into the car as well. The complimentary continental breakfast served in Tin Lizzie Lounge was great too and it was no buffet but served. All after all we were very pleased with our stay here! See you next time when I'm in Seattle ! read more

We found a groupon for this hotel and figured it would be perfect for our upcoming Seattle trip! The location is great. We were able to walk to the space needle and pikes place. When looking for a hotel, don't get me wrong, I like a good deal just as much as the next hotel patron, so all in all, the MarQueen hotel delivered. What the hotel didnt deliver was the ultimate package. First off, $25 per day for parking?! This should be included! The room was clean, super out of date, super squeaking floors. No way you could walk across the room from the bed to the bathroom without waking a sleeping baby. The bathroom was also interesting. The water levers were very sensitive, so your either freezing or on fire. The toilet was loose, felt like it was going to fall over. Scare factor +2 Our room didn't have a weird smell or anything else I've read. There is wifi but I could not get a connection to hold on the ipad. So for a inexpensive, clean, place to lay your head, I'd say this hotel fits that basic need. read more

Very old room,dirty painting, dirty and old carpets... The bathroom is small and very inconvenient to take a shower ....you need to spend 5 minutes to get the water tempature right. No elevators but the staff are nice enough to carry your luggage. Breakfast included but it's a small portion and if you'd ask for an extra bagel they get surprised! Far from downtown due to heavy traffic in the morning. the staff are nice though. If you are only looking for a historic hotel with a relatively low price that's your best bet otherwise I don't recommend it read more

My boyfriend and I booked a room at the Marqueen for our anniversary. When we walked into the lobby of the hotel, it smelled very strongly of animals. Sort of like a cat smell. I waved it off, knowing it was a hot day and pets were allowed into the hotel. We were given our room key on the ground floor, since there are NO ELEVATORS in the hotel. We got into our room, and I immediately was taken aback by the quality of the room for the price we had paid for it. The hardwood floors were extremely scratched, every step we took the floors creaked and sank a little beneath our feet. The few carpets that were on the floor were worn-looking and shabby. The bathroom is very old-fashioned, stand alone tub, old ceramic fixtures, dusty around the fixtures. The kitchen was in the same state, an old refrigerator, (perfectly functional, though) dusty countertops, dusty shelving. The truly awful parts were as follows; There was a door in our bedroom that led to a small boiler closet. Upon opening the door, we saw the water tank, and the wall next to the water tank was yellowing and peeling. COVERING the ENTIRE floor of the little room were strips/chunks of paint. I mean, everywhere! Right where I could open the door and access! It was disgusting, I was shocked. The baseboards around the room were CAKED with dust, and there were hairballs in multiple spots on the floors against the baseboards. Hairballs of what looked like human hair, curly black hair. The TV entertainment stand was caked with dust, we ran a finger over it and it left a shiny strip of clean behind where we wiped our finger at. The ceiling fan was CAKED with thick, white dust. The kind of dust only ceiling fans accumulate from running for long periods of time. The smell of animal was strong in this room as well, but not as strong as it was in the lobby. For how much we were paying for the room, I was completely shocked at the quality of the room, and the cleanliness standards of the room. I would NEVER recommend this hotel to ANY of my friends or family, since cleanliness is obviously NOT a priority to this hotel. When I raised concerns to the hotel management, they allowed us to cancel our reservation and gave us a full-refund (although they made it VERY clear this was NOT their policy), and told us we would receive our refund if we left the premises immediately. For the price of this hotel, please visit any of the Hyatt locations or Hilton locations nearby. Very clean, very modern. read more

Five stars for Hotel 3 for the Bar - I will start with the hotel. This is a beautiful hotel, great boutique place that is very well maintained. Front desk, Valet and Housekeeping where all very helpful and nice. We did valet ($31.00, includes tax!), it was very convent as parking in the area is limited and timed. The only issue in the room was the living/bed room set up and no fan in the bathroom. The TV was in a awkward place making it hard to watch in bed. Huge walk in closet, small kitchenette/dining room and large living space. We stayed on a Groupon and had no issues at all! Now to the Bar (Tin Lizzie?)- We where in town to see a play at 5th Avenue Theater and decided to get a drink before hand since it was supposed to be happy hour. First off, it is very small and over crowded with furniture. The service in the bar was subpar, we waited a long time before even being greeted let alone served. 2 well drink ran us $20.00, not sure if we where charged incorrectly but, holy cow that is a spendy happy hour!! The next morning I had the continental breakfast while my husband slept in. There was only 1 employee working, so there was no clean table and service again took a very long time. You do not get any options with the breakfast, it is a small bowl of mixed fruit, a toasted bagel and cream cheese (which tasted very gross!). It took 40 minutes to get this simple menu item and I never had a refill on my coffee during this time. I ended up not eating it as I thought the cream cheese was gross, the bagel was cold and the fruit was tart. In the end I will return to the Marqueen but stay away from the bar! There is a fun dive bar down the street anyways! read more

Sinclair (from the front desk?) is AMAZING! Extremely helpful and friendly. I needed to cancel the reservation due to personal reasons and Sinclair was extremely understanding and patient with me. She helped get my refund authorized with no issues. Two thumbs up for excellent customer service!!! read more

I would give zero stars if possible. I booked this location through Expedia. The confirmation went to yaho.com instead of yahoo.com. As a result, I never got a confirmation email nor did it appear in my app. After an hour on the phone with Expedia we discovered the mix up. I called the hotel as did Expedia and they refused to cancel my reservation. I am now stuck paying for a $200 hotel room due to a technical glitch. This is NOT hospitality. Don't give your business to a hotel that treats customers this way :( I hope you enjoyed reading my $200 yelp review as that is ALL I got for my money. read more

Trying to pull off old world charm with shabby renovation. The place smells terrible. They do have a good location though.

My daughter and I really enjoyed our stay here. The room was immaculate and comfortable. The customer service was 5 star. Great QA location. A really good hotel for the money. Free wifi and breakfasts a giant bonus. read more

You'll either find the Marqueen charming or overdue for a gut rehab. I found it about 30% charming and 70% in need of a major renovation. Pros: - Great bones in this historical ~100 year-old building. - Free wi-fi - Free continental breakfast - Nice toiletries (Gilbert & Soames) - Good location if you want to be in the midst of the restaurants and shops of Lower Queen Anne - Some nice staff (doorman pretty good at opening door for you, Almanda (sp?) was very friendly on check-in - Free wine and cheese (some? all?) afternoons. - Big rooms (but small bathrooms) - Kitchens with microwave, refrigerator and dining nook - Nice 24 hour grocery store and drug store about a block away Cons: - Old furniture. Not stylish antiques, just sort of threadbare and old, sort of seemed like something you might find at a thrift shop. - Heat and A/C are both very noisy and seem antiquated. There's a sort of HVAC system in my closet with a note on it saying that it gets serviced weekly. That's kind of odd. And the closet also has pipes leading into the ceiling with insulation sort of falling out around them. Doubly odd. - Uncomfortable bed - An extra blanket I received was covered with someone else's hair - Sheets are only changed twice per week. Yes, that's eco-friendly, but I like it better when the hotel at least gives you the option of deciding whether or not you would like your sheets changed daily or every other day. - Some of the towels were stained - No elevator (not a huge minus for me, but could be a big issue for some people) - Continental breakfast was very weak. I don't even think there was any juice on offer. - Toilet and especially bathtub both had running/dripping water issues - Can be very loud if you face Queen Anne Avenue and the clubs get thumping. Earplugs (available at the front desk) helped It pains me a little to give this hotel a 2-star review. It's not awful by any means. With new furniture and bathroom plumbing upgrades, this could probably vault into 3-star or 4-star category. Some of the rooms may be renovated (I understand there are higher level rooms with flat panel TVs for instance, whereas my room had an old-fashioned CRT television), so YMMV. read more

I've been to Seattle five or six times now and have stayed here on every visit but one. The property is a historic hotel, they have a great staff, good amenities, big rooms, perfect location and at a very affordable price. Definitely check this spot out if you're in need of a hotel in Seattle. OH! Cafe Ladro is attached which has one of the best (oh yes, I said it) cups of coffee in Seattle. Double OH! Easy Street Records is on the same block! Coffee...records....sleep....in the same block?! read more

Great location, friendly staff, older but charming rooms. Would stay here again!!

booked this hotel through Hotwire - it was described as a boutique hotel and that is quite accurate. The lobby is small but welcoming with a lovely glass water dispenser with slices of fresh lemons and limes. There is a lovely staircase to the rooms - no elevator but they offered to carry the gigantic suitcases of the women who checked in before us up to their room on the third floor. Our room had a sitting area, king sized bed and a kitchen with a built in eating area. This is NOT a chain hotel by any means. The kitchen has a full sized fridge and microwave oven as well as a coffee maker. They even stock the fridge with fresh creamers for your coffee! Ask for a room on the 3rd floor - it is the top floor and you won't be bothered by the creaking floors overhead. There is a fantastic grocery store called the Metropolitan Market just one block away. They have lots of take out food available and a huge selection of beer and wine. The only downside is the parking - limited availability and VERY expensive. We took the valet parking but it is $25 per day which is WAY too expensive in my humble opinion. Stayed May 2013, travelled as a couple read more

Best value hotel in Seattle. Great little "apartment" style rooms with hardwood floors and full kitchens. Great beds. The very best coffee shop in the city (Cafe Ladro) is downstairs. Great prices, good for startup budgets. In a fantastic location. read more

Old school hotel with a lot of charm. Huge rooms with full kitchen, walk in closet and bathroom. Everything is a little dated and maybe could be a little cleaner but the staff was awesome and the location was perfect for visiting Seattle for the first time. It's close to the space needle and all the museums. read more

Very cute and charming hotel. Great historical feel. Room was big. The bed was Very comfortable and the water pressure in the shower was good. I will defiantly stay here again. We were in Seattle for a concert and this hotel is blocks from key arena, Very convenient. Continental breakfast was great. read more

What a fantastic experience! The service was exceptional. Paris, a supervisor, went above and beyond to meet our needs. This older hotel is a lovely, gracious, quiet establishment with inviting, spacious rooms... not at all pretentious, priced affordably and in a great location. We will definitely stay there again next time we are in the Seattle area. read more

My wife and I enjoyed our stay - very nice staff. If you like old fashioned hotels with their little quirks then you definitely want to stay here. I had to do work and the network connectivity was not good at all hence the 4 stars. Parking is expensive ($38 per night) - would be nice if the new GM could balance the fee structure a little. We'd definitely return! read more

Great place to stay if you are a tourist and plan to visit most of Seattle's main attractions. The hotel is old, so it needs revamping... however, if you don't mind the feeling of old world charm then this is the hotel to stay in. The rooms were clean, and the staff were nice. The room rates are not expensive, and you get a kitchen with a fridge and microwave. We preferred to have stayed on a higher floor,but because they were almost sold out we were put on the first floor instead. read more

The Marqueen advertises itself as an "upscale, boutique hotel". Its not upscale, but maybe boutique depending on your definition. Its a very old building that has not seen much updating in the past 100 years - no elevator, exposed pipes, strange layouts in the rooms because the building was not designed to be a hotel. Continental breakfast was sad. After we checked in, my wife noticed the bathroom floor was sticky, so she wet a towel and mopped the floor - the towel was BLACK with dirt. She did the same for the hardwood and same result, absolutely disgusting. When we complained to the staff, they were very apologetic and refunded the $36.75 fee for valet parking. Will not stay here again, nor would we recommend to anyone. Made our first trip to Seattle a bit depressing. read more