Exceptional Service! I called Mark Snyder Electric after hours, completely frantic because the outlets powering my refrigerator and microwave had suddenly stopped working. Mark answered right away and kindly walked me through how to check our electrical panel and test each breaker step-by-step. Thanks to his guidance, I was able to solve the problem immediately--without even needing a service call. What a genuinely kind and helpful person! It's rare to find someone so knowledgeable and willing to assist, especially after hours. Highly recommend! read more

Mark was great when he installed a new inverter for my solar system. I need to make adjustments so I can monitor my system and Mark has been very unresponsive to my phone calls to make changes. Not a way to run a business by ignoring your pervious customer. read more

Snyder Electric completed a couple of projects at our home in Fallbrook although consumer beware that get things in writing and/or agreement b4 having them perform work. We received an invoice on work that was never agreed to, Synder Electric never proposed in writing as an estimate and just a surprise invoice weeks later to a scope of work and amount that was never discussed nor agreed to. Also, the receptionist and scheduler is hard of hearing and honestly they need to revamp that customer facing engagement or have an automated service field their calls, appointments, etc. Overall a 2 out of 10 regarding our experience with Snyder Electric... A 2 score is being nice! read more

Great response time. Quality work and positive experience from start to finish. Detail oriented and professional.

Mark and his team are top notch. My electric service box overheated and was damaged during the September long weekend heat wave we experienced here in San Diego. Mark's team showed up promptly to make temporary repairs so I could continue to maintain my household while we scheduled in a full electric service replacement. They helped navigate the entire process which takes weeks and requires significant coordination with the local utility, obtaining various approvals, completing the actual electric box replacement and then finally certification and drywall repair. They managed each step in the process and did an excellent job completing the work on-time and as budgeted. I highly recommend them for any electric service repairs or if you are considering upgrading your electric service for solar or for EV charging. read more

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The lady answering the phone is useless, rude and should be no where near anything to do with customer service. Xantrex said they were a "warranty center", Xantrex also said they were in Carmichael, CA. These people are not. Aside from being rude they are running a scam with were they are located. When calling Xantrex, Xantrex was great. Xantrex is pushing a fast return for us. By sending it back to the factory. As a small business we try to do all the business we can with other small businesses. Businesses with this attitude don't deserve your support. Joan is not nice or helpful. Joan cost them our business read more

I would highly recommend Mark Snyder Electric in Poway, CA I was in need of an expert to fix my Solar in my new RV,and Mark came highly recommended. I was so happy with the work they did! I can now camp off my Solar instead of using my noisy generator! Thank You Mark for your expertise and professionalism. They are the very best for electric and solar in all of California and beyond!! Debi P read more

We contacted Snyder Electric for two projects. One was to inquire about adding batteries to our solar system. The other was to add a transfer switch to our electric panel so we could connect our generator in case of a power failure. After several phone calls and emails, Mark finally got back to us. After some discussion we decided to wait on adding batteries. Mark told us to send pictures of our panel to him and he said he would get back to us. We sent all the requested pictures. After several "weeks" of phone calls and emails-he never did. I spoke to Molly on four occasions and each time she assured me that Mark would get back to me. He never did. If this is the quality of their service-follow ups etc. I would be reluctant to hire this company for a project of any size. Maybe that's why they never got back to me. The transfer switch job was not big enough for them. read more

I really hate leaving negative reviews but this company (or at least their scheduler) deserves it. The scheduling employee Joan is extremely rude and unprofessional. Clearly has no idea what customer service is. They don't do evenings or weekends and when I gave them a 2 hour window in which I could be home during work they showed up 3 minutes before I had to be back at work and expected me to drop everything. When I tried to reschedule Joan informed me that I "must reply immediately" and told me that I chose to not be there when they showed up. I'm sorry but people have jobs as well and if scheduling is such a difficult thing for this company then maybe they should hire someone that understands that giving customers attitude is usually bad for business. read more

I was very happy with our experience. It was easy to schedule someone to come out and troubleshoot an issue we were having with our outdoor electricity. The electricians were thoughtful and professional. The prices were fair. Couldn't ask for anything more read more

They came out quickly and solved my problem which turned out to be loose fuses, after a tightening my problem is solved. The service technician was there for 45 minutes and I got a bill for $160. I think that's outrageous, I looked up average wages of electricians and it says between 27 and $28 per hour for our area. And it's not like he had to drive far as I live right down the street from him. Happy with service, unhappy with price! read more

Our outlet was not working. The electrician showed up, spent 1.5 hr, couldn't find the problem. I had to call a friend, who figured out it was just a breaker tripped which is located next to the main panel. I was still charged for the 1.5 hour plus the fee of their traveling to my location. I don't think I spent on a good value service. read more

At first, I though I'd found my 'forever go to' electrical service. I spoke to David and he was very knowledgable, providing an evaluation of what needed to be accomplished through texted photos and phone conversations. Then, it took weeks to get a cost quote. Once the quote came it took several more weeks to get a scheduled appointment. Then on the appointment date, they never showed up. I waited, and waited, then called them and they didn't even have me on their schedule (and they are the ones that gave me the appointment day and time). I could go on, however no need. It doesn't matter how much experience and knowledge a business can provide, if they have no customer service acumen and they don't follow through..... read more

Initially, my first contact with David was okay. Fairly responsive and gave a thorough in person quote of a project where I needed to power and lighting added to a room. When I tried to set up a date for the job. There was no response. Found a professional electric company that completed the job in one day and saved some money as the Mark Snyder Electric quote was higher. read more

Updated review... After a few communication problems, the boss took over and fixed everything. Thank goodness for him! Senior electrician came out, was very knowledgeable. Fixed 2 problems easily enough. Didn't try to upsell. They aren't the cheapest but you definitely get what you pay for when it comes to paying for existing and knowledge.! Payment was quick and easy. Over the phone with credit card. Took less than 45 seconds! Happy customer! Id definitely use them again.. Not sure if they would come see me so was the customer from hell. read more

Had an electric emergency early in the afternoon I called Mark Snyder Electric who passed the request on to their senior electrician. Even though they were in the middle of their busy day Dave found time to come out to my house and quickly and professionally fixed the problem. It was very nice of Mark Snyder Electric to fit me in on their very busy day. This business is very reasonably priced and everyone I have come in contact with is extremely professional. I would recommend this business to everyone that has any sort of electrical work that needs to be done on their home. Thank you Dave for everything read more

Thanks Mark Snyder Electric. They installed a new circuit through my attic from front to back of my house. Everyone involved from phone call to completion was very professional. Foreman and crew made my project a successful. I would recommend Mark Snyder Electric for Your electrical needs. Thanks David read more

Mark was very helpful over the phone with my inverter for my motor home, never had to take it to him. Each time I called be had an answer that kept me moving through the process to change my batteries and complete the reboot. I will recommend Mark for all my RV friends. read more

At about midnight on Christmas Eve our property management firm was looking for an after-hours electrician after exhausting our current list of vendors. Mark Snyder promptly replied, set an appointment for Christmas morning, arrived on time, was professional and courteous to our tenant, provided photos of the repair, and followed up with a detailed invoice at a very reasonable cost. For a property manager, it doesn't get much better than that! read more

I am very happy with the services I received from Mark Snyder Electric. Their initial quote was more reasonable than others I received via Yelp. The technician that was sent out, David, was very knowledgeable and friendly. In about an hour he was able to fully diagnose our issue and recommend a course of action. In addition to that, he sent me the exact communication I needed to send to the power company for them to complete the fix, which was done in short order. I will be contacting again in the future for any additional needs. read more

Our old solar inverter blew and not being the original owners we knew nothing about the system. Every company I contacted either wouldn't help or wanted to sell me a new system. I was referred to Mark from the manufacturer of our inverter. Mark was fast to respond and worked with me to figure out what our system was. It turns out the type of solar system we had is no longer common and tracking down a new inverter was difficult. Mark went above and beyond and did all the work to find one for us. One of his guys came out and installed it in a few hours and we are back to running on solar. I can't recommend Mark enough, without him we would probably have had to install a whole new system. read more

I can highly recommend Mark Snyder Electric. The service we received was truly excellent. The technician was on time and super knowledgeable. We will be using them again. read more

I wouldn't recommend any other Electrician in the area. Mark is very knowledgeable in solar and off grid systems and he personalized my experience. Mark always calls you back and makes time for any and all question you may have. I am very happy with Marks Services and what I paid for. read more

I was very disappointed with the billing that was done by this company. I have never heard of billing the customer for loading up the truck and drive time to the job site (This was an hour and 25 minutes at $90 dollars an hour). I was also charged an hour for a write up of the bill for tax purposes (which I did not ask for). I feel that I have been overcharged over $200. I asked the owner to review the bill (by email) and I would call him the next day. I thought that there was just an honest mistake made. Everything was fine until I started to ask about the number of labor hours charged. At that point, I could no longer get a word in edgewise. I asked if I could finish talking about my concerns without being interrupted and he said no. He said that I needed to listen to him and if I didn't like it I did not need to use them again. I did have them change where the inverter was located and fully expected to pay for that in labor and parts associated with that. The owner did sound very knowledgeable about solar and repair. If you choose to use this company I would make sure that you understand how they bill before agreeing to use them. read more

Mark and Mark Snyder Electric are truly amazing!!! I can not express how knowledgeable and patient Mark is and how kind he was explaining so many things about our inverter/charger. He always returned my calls quickly. I highly recommend him and his company. read more

We have an off grid system at our home in a very remote area of San Diego County. I had two solar companies come out and for some routine preventative maintenance and both were pretty much deer in the headlights when it came to off grid systems. I was referred to Mark Snyder Electric. When Mark contacted me he pretty much diagnosed the problem via phone and email. Mark came out and had our grid back up and running. I will not use anyone else in the future. It is refreshing these days to see someone so passionate about their work! read more

Mark is more than helpful in helping us to solve the issues with our RV inverter. He takes the time and truly cares . I can not speak more highly of him! read more

Service man came out and was very informative and did good work on what he could do at the time. Made a list of the rest of the work to be done and we paid him. About a week later I talked to their office and sent some pictures to help with their estimate and that the owner was working on our solar system problem and would get back to me. Our solar was the main reason we called them out. I called and left a message twice and never heard back. Even a call to say they couldn't do the work would have been nice. read more

Mark is amazing! He is quick to answer any problems and troubleshoot to find a solution. He is truly a visionary in renewable energy and sustainable living. I'm extremely impressed with the timely responses and individual attention from Mark and his company in maintaining the efficiency of our solar system and batteries. I highly recommend him for any renewable energy project you might have. I would give him a hundred stars if I could. read more

Mark reached out to me but I decided to use David with Sonlight Electric. Maybe another time

We had a Xantrex 6048 solar inverter that stopped working. We are at a very remote location so Mark provided us support over the phone to diagnose issue. Mark was so polite and accommodating yet completely professional. He obviously has lots of experience yet was very patient as he walked us through diagnostics step by step. I would highly recommend Mark for anything electric. Jim Psaila read more

Quickly responded to my request for some help. I didn't end up having him come out, but I appreciate the quick contact which is more than I can say about a few other people I reached out to. read more

This place is EXACTLY what we needed to repair the inverter for our motor home. A previous service center did not resolve the problem after having our inverter for more than two weeks. These guys had our inverter for only 3 hours and not only fixed it, but got Corporate to credit us the amount we had spent at the other service center! WOW! Who does that?! I highly recommend Mark Snyder Electric! They are personable, friendly, honest and fast. read more

This guy knows his stuff. Very detailed invoices that explain exactly what he does down to the t so your not left wondering what your paying for. Brought 2 RV inverters to them and they had the inverters fixed within a few days. One was actually very badly burned and we were under the impression it was beyond repair. After attempting to install ourselves it was apparent we needed some more electrically knowledgeable hands on it. Mark sent out a few of his guys (Dan and Luis I believe) and they knocked it out easily. They also found more problems that we did not know were there that had occurred during a fire. After a few days there we were with a beautifully working electrical system. Would absolutely recommend this company. read more

Mark gives the best & most personal service in the business. I took an RV there because the air conditioner kept overloading the electrical system. I called several other places and no one wanted to do the job -- they all kept saying it was someone else's responsibility. Mark took responsibility and kept working until he figured out the problem -- a week after I left the shop. He kept thinking about it all week and finally came up with an answer, and then called the RV manufacturer to confirm it. Then he called me back to let me know. Mark's totally honest and he'll never rip you off. Really affordable rates too. And he took the job on short notice because we were on tour and had a tight schedule. Other places were telling me I had to schedule an appointment a month in advance. read more

Mark Snyder was the recommended tech by Xantrex, the manufacture of the inverter on my motorhome. He is extremely knowledgeable and helpful. After I sent my inverter to him to be repaired it was quickly returned. After installing, it needed to be reprogrammed and I had a few issues troubleshooting it. Mark took the time to walk me step-by-step through the process. If you're having issues with anything electric this is your guy. I would highly recommend him. read more

Mark was wonderful. He trouble-shot and then fixed a vexing electrical problem with our motorhome in short order, and then walked us thru how our electrical system works so we would understand it better and hopefully not harm it again in the future. We were impressed by both his knowledge (vast) and his people skills. We'd give him 6 stars if we could. read more

Great service. They have been on time to the job, charge very reasonably. They are even willing to have customer buy their part and they charge only for the service (not all shops accept that). I worked with a guy named: David, Thank you guys ;) read more

wow been battling a faulty solar system, inverter problem for a few months now. of course the place a bought the system from 8 years ago is out of business. the manufacture fronius was very little help. my electrician isn't familiar with solar system repair and was trying to fix but not having any luck. i called mark snyder electric on tuesday august 2nd,2016 and he sent out his repair guy on sunday aug 7th,2016 and 1 hour later my system is up and running beautiful. back to full power.. what a great relief... mark snyder electric knows solar systems and inverters. i highly recommend his company for all your solar system repairs.i know if i have any problems in the future i will call mark snyder electric right away... very professional .. thanks mark snyder electric for you help. great job.... tom m lacey read more

Needed to replace the Source Manager (inverter) in a 98 American Tradition. Found Mark on the Web, contacted him, he recommended what equipment I needed to purchase for the job, which I did purchase from him. He made sure the shipping was prompt and was delivered when promised. The issue is that I am in NW Wisconsin and Mark in Southern California. Have never met Mark, only have communicated with him through emails and phone. Mark then drafted drawings for my electrician on the conversion from old to the new inverter in the Coach. Mark was always available to me by email or phone, if I had questions. Then the day of the install, by my electrician, Mark was available to him to answer questions along the way. I found Mark to be technically excellent, trustworthy and ethical. Would highly recommend him to my fellow RV'ers. read more