I travel to Columbus for cancer treatment. My wife and I have been looking forward to a Pizza from Marco's and this afternoon we got one at their Reed Street restaurant. Wow. Where to begin. When I got there I needed to use the restroom and wash my hands. Well, no light in the bathroom. I had to use my cell phone flashlight to pee. I told the lady working there who blew it off, not because she didn't care, but you could tell she was frustrated (she did not say that). She said they knew the light was out and apologized. Then we ordered and the pizza came out. GREAT TASTING PIZZA. However we had to eat off cardboard liners for pizza boxes no paper plates. There were three of us and they had only two forks in the entire place and no knives at all. It was a freaking mess trying to eat and I couldn't believe the place was even serving customers. Let me make it clear. The worker was kind and apologized time and time again. She had no blame in any of this horseshit. Whoever the manager is for this store and overall area manager should be terminated. There was zero, care by Marci's management team. Maybe this company should make the manager the store worker, and the store employee the manager because, at least she gave a damn. Again, give this lady a bonus for forcing her to deal with customers who are being treated by a management team who obviously don't care. And a ten for the great tasting pizza. Everything else a total zero. I may try another store at some point, but right now I don't care to ever set foot in another Marco restaurant. EDIT You asked me to complete a form online but there was no way to complete what I needed to do. Maybe you need a new manager over your IT department also. read more

delivery is always fast and food is hot and fresh! Online app is easy and always has good deals.

totally good for food fights about our friend. Had an excellent time eating the pizza really good five out of five.

Only received a partial order and the only compensation was a refund for the items not delivered, but the driver still got a good tip. Please do better for your delivery service as not everyone has a vehicle available to them to pick up in restaurant. Thank you. read more

Carryout. Had pieces of 3 different pizzas. Best ever. Great crust. Great toppings. Going back.

Ordered a small Hawaiian Chicken Pizza to go. Pizza was hot and tasty! It was a Saturday night and it definitely showed, as they seemed pretty busy in the kitchen. All workers seemed to be working hard to keep up with the orders coming in. The two people that waited on me (during my ordering process and then later at pick up) were friendly. The place kind of reminded me of a fast-food type of pizza chain, although I'm not familiar enough with the business to say if that is indeed the case. There was one table to sit at, so dine-in is really not part of their business model, or at least not this location. read more

Marco's Pizza - Hawaiian Chicken Pizza - Pizza Near Me - Upper Arlington, Ohio

I remember having Marco's Pizza a few times as a child growing up in Northwest Ohio 20+ years ago. I remember it being good, but it didn't stand out. Fast forward to October 2018. I'd lived in Upper Arlington for 9 years at that point, and had never tried this Marco's Pizza joint at Reed & Henderson. My family was ordering mostly from Jet's and Papa John's. We'd attended The Slice of Columbus for a number of years, but Marco's was never a participant (that I can remember.) If it weren't for my neighbor hosting a pre-trick-or-treat party and serving Marco's to us, we may have never tried them. And we are so thankful that they did! Better crust, toppings, and cheese than Papa John's, Dominos, Donatos, and Pizza Hut. Way more affordable than Jet's. (especially if you sign up for their e-mails-- they send our weekly e-coupons!) We've definitely switched our pizza allegiance to Marco's in 2019. I'd say that 80% of our takeout pizza orders this year has been through them. read more

As a long time Marco's fan, I am a bit shocked with the service I received tonight. After getting our order home and realizing it was wrong, returned to the store for a partial refund (was not going to wait for them to remake it), they didn't have a way to do that in the system. Cook gave me cash out of his pocket, so that was nice. Back at home, eating my sub and found a piece of plastic in it. Rather large. Called to tell them and after sitting on hold for 10 minutes, called back, but the guy couldn't wait to get me off the phone. I was trying to explain where he should look for more so no other customer got some as well. He said, "I don't know what to tell you." Also disappointed I couldn't leave feedback on their new app. Hopefully next time will be a better experience. read more

Marco's Pizza - Plastic found in my sub, next to parm packet for size comparison. - Pizza Near Me - Upper Arlington, Ohio

I moved to Arlington at the beginning of June and immediately begin my search for yummy pizza. I've had Marco's vegetable pizza three times. The food is consistent, delicious, and the online ordering app is very easy to use. I'm talking myself into ordering a pizza this weekend!!! read more

Just disgusting tbh. Would not recommend at all. They have really gone down in quality over the years. Barely any cheese on the pizza, ingredients tasted not fresh at all. read more

I love ordering from here. RARELY has a mistake been made on any order. Tonight, they didn't seem to find my address. I received an e-mail saying that my order was delivered. I went to my door and the order was not there. Knowing it was Saturday night and probably busy, I know mistakes happen. I called the store and the manager replaced my order asap. I would never get irate with people in the service industry. Just know this is the best Marco's in Columbus!! read more

I've heard of Marco's because they've got a few locations in Lexington but I had never tried it. My family and I ordered a large chicken fresco pizza to-go. There was only one guy on staff and he was slammed but was able to make our pizza in 20 minutes time. He was so personable and just an all around nice guy. The pizza tasted really fresh. I loved the tomato slices and the cheesiness from the pizza. It wasn't salty or overly seasoned, as I prefer it. It was $16.99 but honestly, worth it. read more

I'm a huge fan of Marcos, and every time I order from one of their competitors, my love grows stronger! They are an inexpensive chain with great quality pizzas. They hire awesome staff, and interactions are always very positive. The online ordering is great, and I love the tracker that is at the end of the order process. The online coupons and rewards are fantastic, and their prices are extremely reasonable given the quality of their pies. The delivery always happens faster than their estimated time, and my pizza always shows up hot. Most importantly, they have amazing pizza. How could they receive anything less than 5 stars? read more

The best! Hot, delicious, on time. They often have coupons on their all too! I love this place. Def check out the cheezybread.

I've always enjoyed Marcos but lately it seems even better. Perhaps it's based on location. I like the online ordering and pickup. The pie is delicious and I like that I can get mine cooked extra well (I like a crispy crunchy crust). Make sure you try the crust toppers (all of them; free add on). Those are pretty tasty. Enjoy! read more

Marco's Pizza - a pizza with olives and peppers - Pizza Near Me - Upper Arlington, Ohio

Your mileage may vary. Marcos got slammed on a Friday night and despite being staffed well they fell behind on orders. When I arrived for carryout the lobby was packed with people and there was a general sense of confusion. I had to ask other customers what was going on because the staff weren't helping out. They were busy, but it seemed like us carryout folks were being ignored. According to the projected time for my online order, I had to wait an extra 20 minutes for my pizza. What made this worse is that the online pizza tracker said my pizza was available a full 5 minutes before it came out. Another guy showed me his status and it showed picked up despite staff saying it was still in the oven. There is a definite problem there. The staff worked hard and were friendly. I don't know that they could have got the pizzas out faster. They just need to work on communication and customer relations. The pizza itself was pretty basic and not to my tastes. The pepperoni was greasy and the crust dense. Probably my favorite part was the Parmesan-dusted garlic butter crust. Not that unusual but it worked well. I probably won't order again. read more

I have been going to this location since they first opened. They had one of the best openings that I have seen with any company. (This comes from a past "Corporate Trainer" of restaurants) The location is small and in a strip mall, but it is always clean. They have never been late, stale, etc. My favorite is the Chicken Tuscano Club! It is amazing! On your pizza, get the Roma Seasoning. It's free and amazing! read more

Marco's Pizza - a man working in a restaurant - Pizza Near Me - Upper Arlington, Ohio

Really nice experience overall. We ordered online which was a breeze. We checked out the specials and ordered the Pepperoni Magnifico (Cheese, roma seasoning, pepperoni, old world pepperoni and our signature pizza sauce.) The old world pepperoni is small and curls up into a little bowl which is crispy at the top. We ordered the original crust which is not too thick and not too thin. The amount of cheese and toppings were great. The seasonings were tasty. We also added the garlic butter crust. Really good. When you order online you get a status page to track your order. When it was being delivered, it gave us the name of the driver and told us how many minutes until he arrived. Really cool! Our delivery guy (Tommy?) was very nice and delivered a hot, fresh pizza to us. Since they have a loyalty club, we received some reward points for our order. Tasty pizza, easy online ordering, and cool status page. We will definitely order again. read more

Marco's Pizza - Pepperoni magnifico - Pizza Near Me - Upper Arlington, Ohio

Horrendous service. I placed an order and called in to ask if they could take mushrooms and Mayo off my sandwich as soon as I placed the order and was met with a rude worker who then proceeded to hang up on me. Go to Papa John's don't waste your time with this establishment! read more

Another unorganized business. 8 employees not acknowledging customers. Again, order not started and I'm at the restaurant. Not going to wait. So, cancelled the order. Pathetic read more

Best tasting and most consistent pizza around. Staff helped us correct an order we mistakenly placed at wrong Marcos and remade order in less than 15 minutes and brought out to our car. Pizza has great flavor and is a must try read more

The only place we order pizza from. Delivery or pickup, pizza is melt-in-your-mouth delicious. I have no region-based loyalties to pizza; delicious dough and cheese are mostly what matters to me. Marco's satisfies every time, plus they're generous with coupons, and they give you a $10 coupon for every $100 you spend. My only complaint is that they keep discontinuing the specialty cheesy pizzas. PS: order the cheezy bread if you're having trouble sleeping. read more

Delivered pizza after they closed Wrong sparse vegetable toppings they put cheese when even receipt says no cheese $ 25 wasted So angry and hungry!!! read more

Yum! The first time I've ever had this pizza was three days ago, and we just ordered again. I'm honestly usually a donatos person but we wanted to switch it up. The hubs did a google search close to our house and this place popped up. I didn't think I'd enjoy it but we got the pepperoni melt (double meat, double cheese) with the buttery garlic crust and YUMM! Everything I like in a pizza! Triangle cut, medium thickness crust (though they offer thin and thick, we got original), tasty sauce, and non rubbery cheese thank goodness! We have done both delivery and pick up with good experiences each. I'm excited for it to be my new go-to pizza place! read more

Marco's Pizza - Couldn't wait to dig in so here's part of the pizza. - Pizza Near Me - Upper Arlington, Ohio

First time ordering from Marco's last night. Loved their pizza. We got the Hawaiian and everything was in the right proportion. Sauce and crust were very good. I will definitely reorder from Marco's the next time I am in the area. Super fast service. read more

This is good pizza! Kinda greasy and definitely on the pricey wife but I really enjoyed the favor. Would recommend!

I used to love Marcos philly steak specialty pizza......now I have to go to donatos...was so good

Ordered 2 large thin crust pizzas for dinner tonight. We opened the boxes when we got home and one of the pizzas was THICK CRUST!! YUCK!!! I called the store to tell them the order was wrong and Jacob (one of store Managers) told me he was sorry and he would remake the pizza IF I WOULD COME BACK IN TO PICK IT UP. VERY DISAPPOINTING. I would've thought he would've just had it delivered but THAT apparently wasn't an option. He did say he would "give me a credit" the next time we bought a pizza but I would have to "remind" them. Unbelievable. Pizza Hut, Papa Johns and Domino's have NEVER SUGGESTED WE "COME BACK IN TO PICK UP A PIZZA" when our order was wrong! VERY DISAPPOINTING! Looks like we won't be visiting Marco's in UA for a long time!!! read more

Marco's Pizza - a box of pizza - Pizza Near Me - Upper Arlington, Ohio

My family has ordered Marcos several times since we finally tried it the first time a few months ago. We always order online for delivery. Our orders have always been correct, hot and faster than promised. The pizza (original crust) and subs are ridiculously good. The only disappointment is that they no longer have the sweet chili sauce as an option online for the wings. It was SO good. We'll miss that but still order the pizza and subs. read more

What a huge disappointment- To start... The old world pepperoni pizza didn't have hardly any pepperoni. The wings are baked, rubbery- and just gross- and with gross pizza and gross wings-... We won't be going back! I just want to know how anyone could give this a 5 star rating?! I would like to post a negative star?! read more

First time visit and it was great! Had boneless chicken dippers and cheesy bread and they were excellent! Customer service was awesome. Will definitely be back and it's a 17 mile trip! read more

I have ordered from this Marco's location well over a dozen times since it opened a few years ago and have never been disappointed. Whether I had my pizza or subs delivered or ordered for pickup, the service has been excellent. The ingredients they use make for a wonderful flavor experience. As another reviewer suggested, the crust toppers are a great addition to any pizza. read more

Marco's does a really good job on their pies!!! There is a good variety to choose from, and the hand tossed dough is delicious.

Order delivery from here normally. Pretty good pizza. Amazing customer service. One time they "messed up" our pizza and said it wasn't up to their standards. And let's be honest, it was just a few bubbles. They brought us the bubbly pizza and a brand new one, all for the price of one, and apologized! Awesome group of people, keep it up! read more

So impressed with the customer service here! Great pizza too. They are so kind to offer a stellar discount for churches, and we will definitely be ordering pizza from here for our events again!! read more

Their online ordering system is the easiest and most accurate I've encountered! The pizza and wings arrived 15 minutes ahead of schedule and their online system told me exactly when the delivery driver would arrive. We are first time customers and tried the thick crust Deluxe Uno pizza and wings with sweet chili sauce, and we were really pleased with our order. We will definitely be ordering from them again! Still need to try that Roma seasoning everyone keeps mentioning read more

Cheese on cardboard. Flavorless sauce. Akin to a frozen pizza. I won't be back. I ordered take out cheese pizza. Marco's was punctual. The gal at the cash register was pleasant. read more