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Marblehead, MA

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Marblehead Storage

5.0 (1 review)
Open • 7:00 am - 7:00 pm
Updated over 3 months ago

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Northshore Self Storage

Northshore Self Storage

(3 reviews)

I was forced to give a star. I have been using storage for over 10 years and when the place I LOVED…read moreclosed for renovations I was forced to choose somewhere else. I came here. After three months, they DOUBLED the fee and said it was in the contract they could do so at their own discretion. When I mentioned that my unit was still being advertised at the rate I signed up on they told me "they're allowed to attract new customers". Ok, so this enormous upcharge made at their whim became difficult to keep up with. I was almost a month behind when I called and asked them to remove a $40 late fee and they refused and sent me a letter threatening auction. I complained and wouldn't let up but was ultimately told no. Days later, I received a letter stating they'd be placing another upcharge on the rent of the unit!!!! There's no where to go but to catch up and MOVE OUT!! Terrible experience. Mean people. PLEASE don't put yourself through this.

Let me start by say my negative review in this situation is currently being blocked on google…read moresomehow. Initially I liked this place. However after a year of being there I'm done. It's an epic dumpster fire that treats their lower level employees like trash ( no I'm not a disgruntled employee ). The facility has had multiple flooding issues because they have refused to address the sprinkler system and electrical issues involving the sprinkler system. I'm currently moving out of Salem and today my wife and I were doing on last clean out to finish our move. To our surprise we found an epic flood. The sprinkler system had clearly burst and had been doing so for hours. I had to call the fire department to come down to shut the water off to the sprinkler system. I spoke openly with the Salem fire department and they informed me that they have had multiple issues with this and tried to address the situation with the district manager and at the corporate level to no avail. Their concerns fell on deaf ears. The poor assistant manager had to show up in her pajamas to try and address the problem. Meanwhile the useless district manager and the useless general manager sat at home on the phone. This facility has become an epic dumpster fire. They had great management for a while until some genius decided to make unnecessary changes. They over charge for a facility with a rat problem, a clear structural and electrical facility issue. I'm not sure who actually has the ability to make a decision with this location but who ever it is should be fired because they are absolutely incompetent and uncaring of customer support and care. I'm attaching actual photos and hopefully the videos of the issue. Again because they haven't addressed the problem I HAD TO CALL THE FIRE DEPARTMENT AND IF I HADN'T BEEN THERE THE LEAK WOULD STILL BE GOING!!! Also see the oil slick in the water... because someone was allowed to store large quantities of oil in their unit, which is against their so called lease agreement. BRING BACK TYLER!!! I'm not the only one fighting this. There are at the very least 10 - 20 other tenants ( one who has lost over $100,000 in damages) fighting this company. The manager is unprofessional and seriously needs to rethink how he speaks to customers and deals with women specifically. COMPLETELY UNPROFESSIONAL AND SUBSTANDARD.

ManyHands Moving - Family first - a hell of a management team. ‍‍

ManyHands Moving

(1 review)

Mitch and his team were the most professional movers I've ever used, and that's saying something…read moreconsidering my wife and I have moved about 4-5 times in 6 years. They made sure my (pregnant & anxious) wife was very relaxed and comfortable seeing all our valuables wrapped and loaded up, quite safely and securely might I add. They got to our 2 bedroom apartment right on time, and even though we had quite a bit more than they anticipated (definitely a miscalculation on my part) they came more than prepared with extra truck space, blankets, tape, wrap, and more. We moved into a single family home and they delicately, quickly, and safely put everything where we envisioned, reassembled everything perfectly, and didn't complain once when my wife had them move things just a hair here, there, and everywhere. It really made it SO easy for us to get settled in and just be able to focus on our baby coming. I would recommend ManyHands to any and everyone in North Shore, Boston, South Shore, really anywhere in New England that they cover. I hopefully won't be moving again for a long time, but if I was I'd absolutely call them first.

From the owner: As a proud family-owned and operated moving company, we understand the importance of trust,…read morereliability, and personalized services. Our dedicated team is committed to making your move an stress-free experience. From packing, to transportation, and unpacking, we treat your belongings as if they were our own, ensuring a smooth transition to your new home. Choose ManyHands for a moving experience that combines warmth and care with the professionalism of a well-trained moving team.

Marblehead Storage - selfstorage - Updated November 2026

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