Extremely poor brunch experience at this location. After waiting for someone to take our order, I finally went inside to ask for a waiter. She said she'd be right out. When she finally came, she went to another table first, then ours. Especially frustrating as our young son was hungry. She took our order without writing it down. The food arrived 30 minutes later, and the order was incorrect, bread stale and the omelette was less than basic. After a bite, we paid and left. The food was unappetizing and not worth eating. read more

So disappointing! We had tried their desserts to go before - and they are excellent. But our brunch experience was a total fail. The coffee was the only saving grace. We experienced painfully slow service (even though it was quiet), they got the order wrong, and the food itself was very mediocre and not well prepared (stale croissant, cold omelette with wrong order) and unhelpful staff. They clearly don't have their act together - which is too bad, because the space looks great and promises so much more than it delivers. read more

Haven't tried any of the savory dishes, but I love the sweets! Highly recommend the homemade oreo, the chocolate almond croissant and the s'mores cookie. read more

I am giving it 5 stars because every time I walk in, I feel a euphoric high - from the beautiful stained walls, French plates and wooden tables and mismatch chairs - this place is what cafes should all look like. Pastries such as the croissants and the pear danish are my go-to. I only do the sweet stuff b/c of my darn sweet tooth. Service is always amazing - Rini, the head manager is such a doll and always smiling. Only once was I received some rude service and it was a weekend shift from a new employee but overall, my experience has always been pleasant. read more

I'm sorry to say, this location falls short. I wish it didn't because the area is great, I love the aesthetics, and I like that the Greenpoint location doesn't get as crowded as the Manhattan ones. Today was the first time I decided to sit down and eat something, usually I just get a pastry to go. I ordered a quiche and a tea to stay. I sat down by the counter, after a couple minutes I heard the lady shout "quiche!" , so I walked over , she just handed me a plate and turned away. I didn't get any utensils, I would've liked to get a real knife and fork if I'm eating inside, and not taking it to go. I looked around but only saw plastic utensils so I grabbed those and went upstairs where there's more seating. I noticed it was pretty stuffy, but at least it wasn't crowded. I was really hungry so I dived in...and then realized that the quiche is lukewarm on the outside and downright cold on the inside. There was also water on my plate. The tea was meh and the mug was chipped. Now, you may think the last complaint is trivial but I walked all the way from McCarren Park, not just to eat and have a drink, but for the experience. The experience of an aesthetic, cozy space, the experience of eating on a pretty plate and having my tea in a nice tea cup, instead of to go cup. Unfortunately I left unsatisfied and disappointed with both the service and the food. read more

Maman brews my favorite coffee in the neighborhood. And they have almond milk. But COME ON guys -- there are far too often flies on the pastries during the summer when doors are left open. I've decided against getting one more than once because of this. read more

A really sweet, chill spot on a side street. I love working there for a few hours, writing and working on my lap top. The food is beautiful.

I never thought food could look so good and taste so bland. It's kind of hilarious actually how many times I've fallen for it here, like "Oh, maybe that first time was a fluke," or "Maybe if I just dump some salt and pepper on the damn thing it'll be ok?" Nah. Nope. And the drapes match the rug, as they say- the place looks cute (in an embarrassing "Williamsburg is sooo pawssssh"/"let's Kinfolkify the L outta your Instagram, honey!" kind of way) until you sit down, look a little closer, and realize how poorly they've executed this "DIY"/ shabby chic vibe. Honestly, I'd rather spend my money at the Whole Foods salad bar, where things are at least fresh and there's a bottle of hot sauce I can dump all over the stuff if it tastes THAT boring.The food at Maman somehow tastes like a two, or even three-day old dish from an average/ok restaurant- where all the flavor and life have been drained out of the vegetables, the cheese, the bread, the whatever. I know this is like Pret a Manger-style. fast-food "euro" cafe food and there's an emphasis on simple (i.e. cheap) ingredients, but something tells me if just a bit more effort was being put into the dishes here (quality olive oil, sea salt, fresh ground pepper and fresh fruits and veggies and maybe a toaster? idk) Maman would surpass airport food levels, but for now it lingers there. I'm disappointed mainly because I wanted this place to be good so, so badly! It would have been great to have another lunch option in the neighborhood that's relatively do-able in terms of price. Until then, I weep. read more

Came in for some iced tea and they gave me a red berry tea instead, which I wasn't expecting. They didn't have the traditional kind. Okay, but why not write out or let me know the type of iced tea you are serving me? So I asked for an iced coffee instead. I added skim milk and took a big sip. It tasted like soap. The skim milk jug had soap in it! I have a stomachache now. I think I should have been offered a refund. I was given a new coffee after some disbelief on the cashier's part but this isn't enough. I can't believe I drank soap and paid $5 for it. read more

Super cute cafe. A little small but there was enough seating to accommodate everyone. The iced green tea latte was divine. The best I've ever had. I really went for the cookie dough ice cream sandwich but they were out by the time I went :( They only make a few per day. So disappointing! But to make up for it, I ordered the nutella beignet which was insanely good, the chocolate chip cookie which wasn't very good imho (it tasted kind of stale) and the homemade chocolate sandwich cookie which was super delicious. Next time for that ice cream sandwich! read more

This place can be sort of hit or miss - although the vanilla oatmeal cookies are reliably delicious. They have prepared sandwiches and salads, but oddly no soup. Service can be excruciatingly slow. read more

I think I'm in love, and we've only just begun. So happy to have this place in the neighborhood. The design is lovely; I can see spending lots of time in here. The people working were warm and friendly. And everything looks amazing. I had the almond croissant, which blew my mind open, and a bite of my son's chocolate chip cookie, which was outrageous. I'm sure I will be trying everything else in short order. Welcome, Maman! read more

Been a couple times for brunch and a coffee break snack. Cute place, lots of instagram worthy dishes, and relaxed vibe. Food is solidly above average, but not great. However their pastries are excellent and if you're lucky enough to come in when they still have almond croissants available you must get one as they are probably within the top 3 of NYC. read more

I was served the worst cup of iced matcha at this place. $5.50, and 15 minutes to order and be served. First world problem, but money is money and time is precious. I won't be going back. read more

Nothing to really write about . The coffee is Toby's coffee so don't go in expecting a special blend

Those COOKIES! The white chocolate pretzel and the macadamia chocolate. I would travel the world for them. Please open in LA!

Recently moved here though I've been here quite a few times in the past year and have always enjoyed my experience. Reading the reviews frankly surprise me, I think some people are far too sensitive and don't know how to be around pleasant people who are perhaps stronger in their approach than what they might be accustomed to. I've never experienced anything other than great food and excellent service. I'll also add Simone H. made commentary regarding the dog policy. I happened to be the person with the dog that walked in after her dog was denied. My dog is classified service animal and has a ID, I showed the woman upon entering. I can understand her confusion given how I entered but this is the case and would be at any other establishment other than Lucky Dog and The Gibson. read more

Maman is your dream of a neighborhood spot. There is no New Brooklyn establishment more pitch perfect than this. The whole look and feel of the place is "spot on" and the servers are super friendly and welcoming. If you wander in here just once on a quiet early morning or lazy weekday afternoon for a cup of coffee (get it in a "to stay" cup) with pastry or the best croissant and chocolate chip cookie in New Brooklyn, you will be hooked. This is the kind of cozy place you really do not want to leave. read more

The decor here is absolutely adorable and original. Unfortunately, the food is terribly bland. I've had a couple salads and sandwiches from here, and everything was nearly flavorless. Big bummer, because it's so cute inside. I guess they serve brunch upstairs. I was told they serve the same food that you can get at the downstairs counter, and I remember thinking, "That must be a terrible brunch." read more

Honestly - the best part about this place is the decor. And maybe location. The first time we went we ordered a quiche and a tartine, and have never had chewier/less flavorful pie dough, and the egg was insanely overcooked and generally lacked flavor - I considered putting hot sauce on it so I could taste something! Tartine was sub par at best, and with very stale bread. They also do not offer any GF options for the tartines which seems really strange (and I was hoping one would have more flavor)! We ordered a cookie as well, and I highly recommend going a block over to Ovenly and getting the best cookies in the world i/o these - no point in these calories. Despite above, we decided to give it another chance en route to the park, and I got a Matcha Latte (which even Starbucks has these days, so hardly novel). Quite literally the WORST Matcha Latte I have ever had - tasted like I was tasting old grass, and set me back nearly $7. Too many great places in Greenpoint to return! read more

The horrible service at Maman outweighs the level of food by far. The food is good and there are some original options but the service staff have to be flagged down if you want water or even to order. It took 20 Minutes to receive an order of boiled eggs. If you sit at a table you can't order items that are only served at "the cafe" even though it's all one small place. I asked the waitress what came in the bread basket and she literally refused to tell me and when I continued to ask she visibly huffed and puffed and stormed 2 steps away to ask the barman. The place could use a customer service makeover especially in such a competitive market. read more

I have been to this location before and was looking forward to coming back, but I was very disappointed in my experience this time. The overall cleanliness of this restaurant is a problem. Dirty silverware, the employees holding cups into the light to figure out if they are dirty or clean before serving drinks, employees going on and off breaks and not washing hands. The menus and signs on tables have not been cleaned. Seems like there is a lack of management in the store, I will not go back to a Maman location. read more

They serve Toby's Estate coffee, fresh baked goods in the morning, sandwiches and salads for lunch, and have an upstairs opening for weekend brunch service in the fall! Lots of delectable food..the Croque Maman is amazing!! Staff is very attentive and nice. There are plants all over, so it feels very cozy and inviting. Very charming decor..and wifi! read more

Small pre-made sandwiches for $10+and an intolerable customer base of almost 100% new mothers with baby carriages repeatedly saying the word "cute" like a bunch of weird zombies. Cookies are good, but 5 bucks a piece. read more

So I had been here before for brunch and it was great. No complaints. I came back on Saturday Jan 31 at 9am, my best friend was in town from Texas and I thought whats the cutest place we can have coffee in Brooklyn? Without a doubt, I thought Maman. So we go in and ask if the upstairs is open, and the blond girl behind the counter says, yes upstairs is table service but it opens at 9am. i looked at my phone and it was already 9am, So we go upstairs and the guy upstairs is still setting up, and very nicely lets us know that the chef has not arrived but he'd be happy to make us most items on the menu. We thanked him and decided we'd just sit downstairs and order from the ready made items. So we go downstairs and we order from the blond girl behind the counter. I tell her we will just sit on this floor since we've been informed the chef has not yet arrived. (I'm already feeling sketchy about this girl, because you probably also knew the chef was not in yet, and yet you let us walk upstairs) anyhoo, we order, we pay, we sit down by the window and wait for the food. My friend who had gotten up to see if she wanted to order a cookie to-go went to the counter and saw my cappuccino there. So she let me know and I walked over and retrieved it. ( so blond girl, you made my coffee and couldn't call me over to get it? just let it sit there was such a better idea I guess). When my croquet madame was ready the other girl with black hair let me know and I went to get it. I bit into it, but the center was still cold, cheese had not fully melted. So I ask her to warm it up some more. and she did, and then when I got it again, it was good to go. My friend who had asked about the cookie and was friendly told me that the blond girl kind of just barely answered her question and was dismissive in her attitude. My friend who I brought over here to have sweet time with was made to feel uncomfortable and unwelcomed. Coffees were great, food was great, but the attitude problem has to go. I'm gonna chuck it up to being mad about having to work on new years eve. Don't come to work if you're gonna be sour. Not coming back, i'll try the one in Tribeca or Soho next time. read more

best cafe in greenpoint! order anything with almond milk it's so good. best croissants in nyc

Food is good - great, but the service here is really hit or miss. Most of the baristas are super friendly and nice, but there is one woman who is very terse. The last straw for me was my most recent visit. I recently moved to greenpoint and have a puppy too young to be tied up outside. Since my espresso machine has yet to be delivered I've been getting a latte there just about every day for the last two weeks. I always zip my dog up in her bag and get my drink and food to-go because of the dog (3 min in store total). Today when I entered with my dog in the bag, the rude barista yelled at me "no dogs allowed because of health code rules!" I asked, "even in the bag?" she said "no" and I immediately walked out. Luckily I was with my mother in law who went inside and ordered our to-go coffees while I waited outside with the dog. This would have been a slightly annoying but fine experience except for what happened next. While I'm standing outside with my dog and mother in law waiting for our order, a man walks up with his cute, but OFF LEASH dog (no vest or other indication of it being a service dog of any sort) walks in. The rude barista who yelled at me says nothing! I even waited a few minutes to be sure she'd noticed the dog. My mother in law went in and politely asked why the off leash dog was allowed in but not our puppy in a bag just to pick up coffee and the rude barista began yelling at her about why this dog was okay but mine (again, in a bag) wasn't. I get that dogs are against the rules and I was fine to stand outside. However, the policy then needs to be applied consistently and can be communicated in a polite way without yelling. I will not be returning to this location! read more

This a cute neighborhood spot. They have ready made sandwiches, salads, and pastries downstairs and a sit down restaurant upstairs. The cookies are really good, but the rest of the food downstairs is pretty bland. The ambience and decor is really nice, but I wouldn't go out of my way to go here. read more

Apart from how unique and cozy this spot is, the pastries are so delicious! They have this Nutella beignet and blueberry Lavender loaf cake that's so so good. The place has wifi, so it's an enjoyable ambience to do your work on with a great cup of coffee and good music. Staff is so nice and friendly, if you would need anything they could help you right away..Definitely returning here when I'm around the neighborhood! read more

I love the interior and atmosphere, although do not eat in; the branding strategy is top notch and the menu is interesting, but no matter how good the food looks, there's much to be desired in terms of its quality. The salads are creative, but i had a problem a few times with the fresh cucumbers being sooo bitter, ruined my meal. The soups (which is awesome and rare for a restaurant to have - especially winter time) - got me so excited first, but then gradually got worse in quality. The butternut squash soup (my obsession) - was so great when they just launched, thick and creamy. Now after three months or so it is yellow watery broth with a bit of taste. Why dilute so much, Maman? One other "soup" i tried was a "chicken broth". Well, at least they called it right. Exactly. Slightly cloudy water with chicken flavor, NOTHING in it. May be a great base if you throw your veggies in it, but not worth the whole price of soup! I would suggest to sell your soups with complementary break, since they are getting so... non-substantial. I tried a sandwich ones, was quite dry. One thing that is always right is Quiche Lorraine! The only thing that keeps me coming back there at this point... read more

I asked if they had green tea. The employee told me yes, but when I tasted it, it was jasmine tea. I returned it and was told they had no green tea. In the showcase under the tartelette, "tatin" was written on the label. I explained to the same employee that it was not a tarte tatin because the apples were baked in the crust. A tarte tatin is call such because the apples are baked under the crust, then turned over when finished. The employee had no inspiring response. I decided to try it in order to taste their patisserie. It was like eating a sugar pie with some kind of a butterscotch cream under the undercooked apples. Both items: a small tea and tartelette $10.07. The store graphics are written in French, but let's hope that the pastry chef is not French, for if he is then, c'est dommage pour la France. Far too expensive for such poor quality and erroneous vending practice. I hope they don't think that all Americans are undiscerning and can be sold just anything. read more

while the baked goodies are screaming "buy me"(try the brûlée croissant), i keep coming for a soup.... i love soups. good soups are rare to find. and the butternut squash that was so yummy a few months ago, when it was just introduced - and is getting thinner and thinner by week... first i could stand a spoon in it; lately it has been barely flavored orange water. please stop diluting soups, Maman! read more

one of the most magical places and the food is fabulous