To bad I don't do more work out in the Issaquah area. Steven always welcomes me into the store when…read moreI come here. Store is fully stocked and everyone is eager to help you. Maybe it's because the head honcho Jim Mallory is right above them. LOL.... just kidding There's tons of parking and there's never a wait to place your order.

Otherwise known as Benjamin Moore in Issaquah. Great…read morecustomer service.. top notch. As a contractor specializing in custom homes, I can't mess around. I can't have delays and mistakes and I usually need something quickly. They are so helpful and respectful of me and my time. I feel appreciated and valued when I go in there. I know that if they can't help me, they will point me in the right direction. Other paint stores are just ok... this one is just that much better.

Fast, friendly service on a Sunday morning. The customer service agent was helpful and prepared 2…read morelarge orders quickly. Paint is expensive but quality. Good thing there was a sale!

Made to wait an hour while they completed every tradesman order before "civilians" despite the…read moretradesmen coming into store after me. Find another store if you can.

The customer service rep was excellent. She went above and beyond regular service. She help me…read morecarry three heavy buckets of paint to my car

Stopped in with my young daughter who wanted a "light blue" color for her room…read more Had the best service from the kind, patient, friendly paint store man. He kept adding a drop of blue at a time, until the color was what she was looking for. Left the store with high quality paint, at a super great deal. Thank you.

Great paint, great service, helpful, knowledgeable…read more Big shoutout to Jimmy Han, best store manager ever. Thank you!

Just dealt with Robert over the phone. They did not have the paint I needed but he checked all the…read morelocal stores for me (without being asked to) and found me what I was looking for. Great service.

On most of our painting matches the guys do pretty good job. The only issue i have is some of the…read moreproducts i need or usually get is not in stock. I recommend getting paint here

Having been in the construction business, I have been using Sherwin-Williams paints for many many…read moreyears and it's always the best quality

Been here many times over the years. The manager Kyle is the man, fantastic customer service. I…read moredo go to other Sherwin Williams stores, but Kyle has been consistently the best. Since the pandemic and paint shortage, a lot of the paint bases I wanted were either not produced or sold out, but Kyle kept me as a customer because he helps find alternatives and gives great deals. Once I had a gallon, from another SW store, that seemed defective after drying. Even though I used over half of the gallon, Kyle looked at it carefully with me and gave me a replacement gallon. That is a manager that truly cares about his customers!

Stopped at the Woodinville Mallory paint store to drop off left over paint for recycle. I was told…read morethat their recycle was full, and that I would need to return the next day. Hmmmm, like they didn't have a spot to hold onto a few gallons of paint for the next day? OK, they have rules, lol. But they lost a good customer over a lack of customer service. Be helpful, salespeople. Your customers have 6 places within a few miles to buy paint.

I have been remodeling the house for the last year. I'm on the finishing throes of the remodel and…read moreneeded then touch up paint for the house I'm moving out of. I went to the store to match a couple of different paints. Everything went absolutely great at first! The people were accommodating and friendly. I was very excited to pick up new palettes for future painting and to find a nice store and expressed my deep gratitude for their efforts. However, when I went to use my contractors discount through my general contractor who does all my painting, the young lady was extremely mean spirited and I was treated like a criminal! She said she needed to call my contractor to verify use of their discount! (On a Sunday) The nature of the conversation was juvenile and snotty. I've never ever ever been treated like this at Sherwin-Williams! I've always been treated with respect and integrity when using my contractors account! I am extremely insulted and will never use the store again! They weren't apologetic they were just even more rude! How incredibly disappointing!!!! I informed my contactor so that he can see how his customers are treated and he said he doesn't work with them often anyway because he receives a better deal elsewhere.

The moment I walked in, 2 saleswoman greeted me, and asked how they can be of assistance. I had…read morealready looked on Yelp to see which Sherwin Williams had positive reviews. This one was recommended. I agree. Last year, I went to the Factoria store, no one greeted me, nor did anyone help me at all. After 15-20 minutes, I asked for help, no response. After 15-20 minutes, I walked out. They didn't acknowledge me. Way to go management! So the NE 20th store, I'm highlighting MARCO IRISH for helping me find the colors I chose, explained the quality of the exterior paint brands, and went more & beyond with her knowledge, and expertise in options of sheen, as well as mixed the trim paint, which required additional color to comprise the green hue I wanted to highlight the trim effect. She checked the best price, durability, including the current-35%. Marco also made sure my order will be available for my painter to pick up. I give her 200% for her efforts, accommodations. SHERWIN WILLIAM Company need to take note of this salesperson. I will definitely recommend her to my contacts.

tl;dr - friendly, quick, knowledgeable…read more I had to get a new can of paint of my bathroom remodel and I brought the old can to match. The staff was super helpful and was able to get my paint mixed in 10 minutes. On top of that, they also took extra time to get me the lowest possible price.