Terrible customer service. Rude sales rep who was openly hostile when asked a question and spent…read moremost of her time telling me and the other customers that came in what she couldn't/wouldn't do. Even more irritated when I/we still bought. Will never darken these particular SW doors again. Unbelievable.

I would not come to this SW location. The staff member was on his phone the whole time and seemed…read morenot confident and uninterested in answering questions. We finally checked out with 4 samples ($3.95 each or 4 for $14) and he charged us 3.95 each. When we looked at the receipt and asked for the 4 for $14 price he said he didn't have the barcode to scan for it so we're shit out of luck and shrugged. What kind of response is that?

tl;dr - friendly, quick, knowledgeable…read more I had to get a new can of paint of my bathroom remodel and I brought the old can to match. The staff was super helpful and was able to get my paint mixed in 10 minutes. On top of that, they also took extra time to get me the lowest possible price.

I am writing to express my profound disappointment with the service I received during my recent…read morevisit to the Sherwin-Williams store on Bellevue Bel Road. While I typically expect a certain standard of professionalism, my experience was unfortunately far below par. Upon entering the store, I encountered a bald staff member who was, to put it mildly, incredibly rude and unhelpful. Their demeanor was dismissive and unwelcoming, making what should have been a straightforward shopping trip feel like an imposition. I found their attitude to be completely unacceptable and not at all reflective of the customer service one would expect from a reputable company like Sherwin-Williams. This individual's lack of courtesy significantly soured my entire visit and made it difficult to get the assistance I needed. Good customer service is paramount, and this interaction left me feeling undervalued and frustrated. I sincerely hope that management addresses this issue, as such behavior can severely impact a customer's perception of the brand and their willingness to return. I believe it's important for potential customers to be aware of the kind of experience they might encounter here.

Edgar was a rockstar in patiently adjusting my wood stain until we had the right color. Definitely…read moreappreciate this customer support!! Our doors look beautiful.

In Summer of 2011, we had the exterior of our house painted. The painter had an extremely good…read morereputation and suggested we use Sherwin Williams paint. We took our time to select the color. We put up multiple colors on our house to see how the color changed during different times of the day. There were lots of color combinations to choose from! Ultimately, we selected the Super Paint brand which boasts a limited lifetime guarantee. We are very happy with the paint color we chose and its endurance over the years. So far....so good. The paint looks virtually as good today as it did when the house was freshly painted. A complimentary nod to our painter's skill and obviously, the excellent quality of paint we purchased from Sherwin Williams. We recently purchased a new garage door. I wanted to touch up the garage door frame before the new door was installed. I pulled some of the leftover trim paint from the back of the garage so I could take it to the SW store to be mixed. Sadly, the paint was not sealed properly, air got in and it had dried out. Not to worry.....the wonderful employee behind the desk promised to fix my problem and took good care of me. Since my paint color had been discontinued and updated since 2011, we simply did a color match. He mixed me up a new pint (since I didn't need a whole gallon to do touch ups) of the same Super Paint brand I had originally purchased. It looked like a perfect match and I gasped a sigh of relief. After paying for my purchase, he even offered to walk me out to my car as he carried my paint out the door. Excellent customer service with a smile. I am glad that our painter initially suggested to utilize Sherwin Williams. Many years later, I am still one happy customer.

We have old Miller paint to match. Rebecca was extremely helpful and assuring. She told us that if…read morethe paint did not match, the store can tweak more to fit better. And they did. Even though very hard to match 100% with existing wall which may have faded over time, but we are very satisfied with the store.

I had about 20 cans of paint that I needed to dispose of properly. I reached out to the Rodda…read morestore where they cheerfully informed me they could take any paint I had, provided the cans were not leaking. The friendly and professional staff at Rodda helped me get my 20 cans of paint into the store, where they were loaded into a bin to be safely processed. The service was free and I was delighted with the whole process and the service from the Rodda store staff.

On most of our painting matches the guys do pretty good job. The only issue i have is some of the…read moreproducts i need or usually get is not in stock. I recommend getting paint here

Great paint, great service, helpful, knowledgeable…read more Big shoutout to Jimmy Han, best store manager ever. Thank you!

Just dealt with Robert over the phone. They did not have the paint I needed but he checked all the…read morelocal stores for me (without being asked to) and found me what I was looking for. Great service.

Miller Paint Bellevue is a phenomenal resource for wood stain matching…read more Our house has dark red cedar siding with a half-dozen coats of translucent stain collected over 20 years. Tree damage required us to match a stain for application to the current lighter-colored cedar siding. Knowing nothing, I started calling paint stores. Some refused to even try. Some tried and failed to match the color. One came near the color but couldn't match our siding's eggshell finish. A couple stores referred me to Miller Paint Bellevue. Miller Paint absolutely NAILED the color (and my wife and I both have perfect color vision) and reproduced our eggshell finish with the application of two different products. We're stunned by the value they contributed to our project. They did what everyone else thought was impossible.

Using paint and stain to match wood transition strips to laminate flooring requires expertise and…read moretechnical knowledge. This is especially the case if your laminate is an non-wood, gray/taupe color. Ryan is an color matching guru and experimented on a piece of extra wood transition strip (red oak) to come up with a solution that I could replicate at home. When I returned to the store a day or two later, Ryan taught me how to achieve a good color match using a relatively straight forward 5-step process. In addition, he was conscientious about keeping the cost of materials reasonable and making sure I had what I needed to complete the project with success.

The people working the counter don't really know the products very well. We had three basic…read morequestions and it took 5 different people to try and get us answers. They are still having supply problems with lots of things out of stock. It is almost impossible for professional painters to expect that their clients can visit the showroom and come away confident in the quality of SW's paint.

I am a consumer, not a pro painter, so keep that in mind…read more The paint sold by Sherwin Williams has a good rep and has worked very well for me over the years. But it is the service that makes this place stand out for me. I have received advice that saved my money, advice that sent me elsewhere to ensure I got what I needed and I have received super good service above and beyond that which would be expected. When doing a major project they guys behind the counter suggested a better plan and one that saved my over spending, they located a ladder that was locally OOS and had it transferred that day and later delivered to my home. (a 32 footer).. So far they have gone out of their way to save my money and to ensure I got what I needed as opposed to what I asked for. one time the dude suggested I just buy a couple of samples as even the smallest jar they sell would have been way too much paint. I like this place and I trust the advice and help they offer. oh and the easiest place to park for many people is the indoor soccer place next door, and just cut through the bushes....