Stopped at the Woodinville Mallory paint store to drop off left over paint for recycle. I was told…read morethat their recycle was full, and that I would need to return the next day. Hmmmm, like they didn't have a spot to hold onto a few gallons of paint for the next day? OK, they have rules, lol. But they lost a good customer over a lack of customer service. Be helpful, salespeople. Your customers have 6 places within a few miles to buy paint.

I have been remodeling the house for the last year. I'm on the finishing throes of the remodel and…read moreneeded then touch up paint for the house I'm moving out of. I went to the store to match a couple of different paints. Everything went absolutely great at first! The people were accommodating and friendly. I was very excited to pick up new palettes for future painting and to find a nice store and expressed my deep gratitude for their efforts. However, when I went to use my contractors discount through my general contractor who does all my painting, the young lady was extremely mean spirited and I was treated like a criminal! She said she needed to call my contractor to verify use of their discount! (On a Sunday) The nature of the conversation was juvenile and snotty. I've never ever ever been treated like this at Sherwin-Williams! I've always been treated with respect and integrity when using my contractors account! I am extremely insulted and will never use the store again! They weren't apologetic they were just even more rude! How incredibly disappointing!!!! I informed my contactor so that he can see how his customers are treated and he said he doesn't work with them often anyway because he receives a better deal elsewhere.

Edgar was a rockstar in patiently adjusting my wood stain until we had the right color. Definitely…read moreappreciate this customer support!! Our doors look beautiful.

In Summer of 2011, we had the exterior of our house painted. The painter had an extremely good…read morereputation and suggested we use Sherwin Williams paint. We took our time to select the color. We put up multiple colors on our house to see how the color changed during different times of the day. There were lots of color combinations to choose from! Ultimately, we selected the Super Paint brand which boasts a limited lifetime guarantee. We are very happy with the paint color we chose and its endurance over the years. So far....so good. The paint looks virtually as good today as it did when the house was freshly painted. A complimentary nod to our painter's skill and obviously, the excellent quality of paint we purchased from Sherwin Williams. We recently purchased a new garage door. I wanted to touch up the garage door frame before the new door was installed. I pulled some of the leftover trim paint from the back of the garage so I could take it to the SW store to be mixed. Sadly, the paint was not sealed properly, air got in and it had dried out. Not to worry.....the wonderful employee behind the desk promised to fix my problem and took good care of me. Since my paint color had been discontinued and updated since 2011, we simply did a color match. He mixed me up a new pint (since I didn't need a whole gallon to do touch ups) of the same Super Paint brand I had originally purchased. It looked like a perfect match and I gasped a sigh of relief. After paying for my purchase, he even offered to walk me out to my car as he carried my paint out the door. Excellent customer service with a smile. I am glad that our painter initially suggested to utilize Sherwin Williams. Many years later, I am still one happy customer.

Terrible customer service. Rude sales rep who was openly hostile when asked a question and spent…read moremost of her time telling me and the other customers that came in what she couldn't/wouldn't do. Even more irritated when I/we still bought. Will never darken these particular SW doors again. Unbelievable.

I would not come to this SW location. The staff member was on his phone the whole time and seemed…read morenot confident and uninterested in answering questions. We finally checked out with 4 samples ($3.95 each or 4 for $14) and he charged us 3.95 each. When we looked at the receipt and asked for the 4 for $14 price he said he didn't have the barcode to scan for it so we're shit out of luck and shrugged. What kind of response is that?

Came in with one of my kitchen drawers as I needed a colour matched. The match was perfect…read more Fantastic service. Thank you!

Stopped at the Woodinville Mallory Paint store to drop off some extra paint for recycle. Staff told…read moreme that their recycle was "Full" but that I could return the next day. Hmmm, they couldn't take a couple gallons of paint and hold it until the next day? They hand no room? I've been a contractor for over 40 years and customer service is a very important thing to me. Mallory Paint in Woodinville lost my business. Staff there needs training on customer service.

On most of our painting matches the guys do pretty good job. The only issue i have is some of the…read moreproducts i need or usually get is not in stock. I recommend getting paint here

Great paint, great service, helpful, knowledgeable…read more Big shoutout to Jimmy Han, best store manager ever. Thank you!

Just dealt with Robert over the phone. They did not have the paint I needed but he checked all the…read morelocal stores for me (without being asked to) and found me what I was looking for. Great service.

Kind and helpful, this is what makes customer service. I have come here several times and…read moreexperience great service no matter what I'm buying. Kindness is almost a lost art so they will have my business continually for this kind of service. (We have done several house projects with their pain and love the results as diy)

People there have no clue and service is limited too. If you know exactly what you need the…read morelocation is convenient.

Miller Paint Bellevue is a phenomenal resource for wood stain matching…read more Our house has dark red cedar siding with a half-dozen coats of translucent stain collected over 20 years. Tree damage required us to match a stain for application to the current lighter-colored cedar siding. Knowing nothing, I started calling paint stores. Some refused to even try. Some tried and failed to match the color. One came near the color but couldn't match our siding's eggshell finish. A couple stores referred me to Miller Paint Bellevue. Miller Paint absolutely NAILED the color (and my wife and I both have perfect color vision) and reproduced our eggshell finish with the application of two different products. We're stunned by the value they contributed to our project. They did what everyone else thought was impossible.

Using paint and stain to match wood transition strips to laminate flooring requires expertise and…read moretechnical knowledge. This is especially the case if your laminate is an non-wood, gray/taupe color. Ryan is an color matching guru and experimented on a piece of extra wood transition strip (red oak) to come up with a solution that I could replicate at home. When I returned to the store a day or two later, Ryan taught me how to achieve a good color match using a relatively straight forward 5-step process. In addition, he was conscientious about keeping the cost of materials reasonable and making sure I had what I needed to complete the project with success.

Very helpful in recommending colors and equipment we needed to paint our new home. We were very…read moreamazed by the quality of the paint. Better than Home Depot brands and price is right.

Have been in here several times looking at colors, getting swatches, and recycling old paint. Team…read morehas always been incredibly helpful, friendly, and courteous, even if the store was super busy. Hopefully I'm done painting for a while but when I need to paint again, I'm definitely going here!

I discovered Taking Root Nursery & met Kathy for the first time last summer - she is amazing and…read moreshares so much joy with each customer. So thrilled to see my perennials coming back that I started last year.... Can't wait for a new planting season!!

We dropped by on a whim while looking for plants to replace a patio planter. Not expecting much, we…read morewere impressed with the selection. The owner obviously has a green thumb, there was not an inch of ground, benches, tables, and shelves that wasn't covered with her handiwork - flowers, ground cover, vegetables, vines - it's all there. There was even a number of areas where she had free plants that she couldn't see throwing away or composting if someone could put them to good use. We got there during one of her regular plant sales so ended up spending ~40% of what we'd have spent at the big nursery. Great value, great selection, awesome service - we're glad we dropped by and will be back again.