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    Aurora Plastics & Packaging

    3.7 (3 reviews)

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    SecureSpace Self Storage Lynnwood

    SecureSpace Self Storage Lynnwood

    1.9(16 reviews)
    4.4 km
    Committed to satisfaction
    Free estimates

    It's been six months and I have not received a refund for the unit I never received. They sold me a…read morelocked unit and said there was nothing they could do about it. I called every week for months and was redirected. They ignore my calls and will not answer. Do not rent here.

    I recently leased a 5x5 storage unit at this facility. However, I never moved any items in to the…read moreunit because of my poor experience upon move-in, and I cancelled my lease before the first month was up. I requested a refund of my rent and move-in fees, but was not granted one. Upon arriving at the storage facility on my move-in day, I followed the directions I was sent in an email from Secure Space and attempted to unlock the gate using the provided gate code. The code did not work. I went to the manager's office for assistance and after a few minutes he was able to get me logged in to the online system, which I was for some reason not fully processed in yet, despite signing a lease and paying the full balance the day before. I proceeded through the gate, which now worked with the code, and went to my assigned unit. Upon driving around the facility, I noticed many piles of items and what appeared to be garbage left around. I found my unit, which was down several hallways. The outside door leading to the hallways was unlocked. The directions stated that I should find a combination lock on the door to my unit, and use the code provided to open it. However, rather than finding a combination lock on the door to my unit, there were two blue locks requiring a key. I returned back to the manager's office again to troubleshoot the lock problem, only to find him gone and a sign on the door saying he would return at 5:00, even though it was after 5:00 at that point. I called the number listed on the office door and was directed to a woman who worked for Secure Space. I explained the situation regarding the locks and my inability to enter my unit. She expressed concern that the manager was not in the office and said she would try to contact him. She was unable to get a hold of him and told me to "wait outside the office for 15-20 minutes to see if he'd show up". She said she would then call me back to follow up. I waited outside the office for 25 minutes without seeing anyone. At that point, I decided to drive back to my unit to see if perhaps the manager was there or busy working somewhere else on the property. I could not find him. I parked outside my unit and called the number back that I had previously talked to, and this time was connected with a male. I explained the situation again. He stated that he was the manager and that he left a sign on the office door saying he'd return at 5:30, hence his absence. This was not true-the sign said 5:00. He was unapologetic about the situation and seemed frustrated with me. However, he said he would run down to my unit to help me troubleshoot the locks. I waited outside my unit for another 15 minutes. Still the manager did not show up. Finally, I called again. He said he was on his way. A couple minutes later, I saw him coming around the corner towards the entrance to my unit. Again, there was no apology on his part for the inconvenience. Together we walked to the unit where I showed him the two locks on the door. He said that he had to go get a tool and physically cut the locks off of the door. He left again and came back with a large set of cutters and then proceeded to cut off both locks. Upon opening my unit, the manager looked inside and stated that the unit hadn't been swept out and that he'd be back with a broom. I waited for him to retrieve it and looked inside to find the floor of the unit littered with debris and a pile of what appeared to be dried excrement in the corner of the unit. A few minutes later, the manager returned with a broom and a large shovel. He attempted to pick up the dried excrement off the floor with the shovel, but a stain was still left. He stated that he'd refund the price of my lock for the inconvenience (this never happened). Then, he left me to move in. Unfortunately, at that point it had been over an hour since I had arrived at the facility and I felt neither safe nor taken care of. I did not want to move any of my items into a dirty unit where there had just been excrement on the floor. I left and had a car full of items that I was unable to store. I wrote a thorough e-mail detailing my experience to Secure Space customer service, and never heard back. Finally, I simply cancelled my lease because I didn't want to be charged for another month at a unit I was not using. I was never refunded the price of the lock, as the manager had promised, nor was there any response to my concerns. Overall, my experience with Secure Space Lynnwood could not have been worse. I would not feel safe storing my belongings at their facility, no matter how low the price.

    Photos
    SecureSpace Self Storage Lynnwood - Packing supplies, boxes, and locks for your units.

    Packing supplies, boxes, and locks for your units.

    SecureSpace Self Storage Lynnwood - State of the art self-access security system.

    State of the art self-access security system.

    SecureSpace Self Storage Lynnwood - State of the art camera monitoring system.

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    State of the art camera monitoring system.

    Washingtons Movers

    Washingtons Movers

    4.9(66 reviews)
    9.8 kmPinehurst
    Certified professionals
    Free estimates

    I've used this moving company several times over the years to move residents in the apartments I…read moremanage and every single resident that utilized their services has been thrilled with the experience. I have also used them for my personal moves and can't speak more highly of them! Offering both packing and moving has been a great stress reliever as I always feel worried about more fragile items. Never had a fragile piece, large or small, damaged or destroyed l even in locations where they sometimes had stairs or uneven walking paths. Leland, Joshua, and Nick are delights to work with and a great and fun team. I tell all of my incoming residents about their services and those that used them have thanked them as well as me for the easy transition to their new home. Worth every penny if you ask me!

    Please support this local small business. :-D…read more From the first quote to unloading the last box, WM was professional, courteous, efficient, and trustworthy. Quote: Leland responded to my yelp quote request (to a different company) within minutes. He offered a free estimate at our home at our convenience, which is why I chose WM instead of the other companies who have confusing variable rates. Leland prides his business off experience, quality service, and flat rates, instead of confusing quotes based on contingencies, weight, and uncertain labor hours. The flat rate gives the family being moved much needed piece of mind. There is nothing worse than trying to race the clock to save money on move day. I sat back most of the time and let them do their thing Price: Very fair, on par with other companies without the stress and unknown fees. Service: Excellent, all of our property was handled in a safe and efficient manner. They pay close attention to fragile and precious items (paintings, TV's, family heirlooms, etc). They are gentle Tetris masters! They can also handle the heavy stuff with ease with teamwork and strategy. Nothing broken/damaged. Leland and Vice have incredible energy and stamina. I was impressed with their non-stop work ethic. The even put furniture back together for us and gave interior design/layout advice. They were also very careful and willing to move non-boxable household items like plants, power tools, etc. They had a solution for things we thought we would have to move in our own. Communication: Leland saved us money by allowing us to pack our own boxes (and military discount). This also saved a 1/2 day in labor costs. He also recommends using Uhaul boxes; a very important tidbit of info bc Home Depot and Lowes boxes are low quality! 10/10 recommend! Great job guys! And thanks for allowing our dog to roam around while you worked. Note: we moved from Mill Creek to Port Orchard

    Photos
    Washingtons Movers - Moving the chassis to an old car!

    Moving the chassis to an old car!

    Washingtons Movers
    Washingtons Movers

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    Mailbox N Beyond

    Mailbox N Beyond

    3.0(2 reviews)
    4.0 km

    I live out of state, my clients live right around the corner from this place. I contacted this…read morebusiness and told them I needed to get some very important time sensitive documents signed, notarized, and overnighted to my office. This location was able to take and follow directions wonderfully. They were friendly and very effective. I would definitely recommend this business.

    I shipped some books here via USPS to a friend. I even bought a box and packed them at the store…read more Easy enough, right? Nope, my friend received a purse instead. Ok, so they put the label on the wrong box -- no biggie. After their ho-hum approach of "looking into it", it was pretty clear they didn't have a clue as to what happened to my books. No biggie: I requested that the owner, Anwer Mangrio, give me a call (I left multiple messages on his machine), but received no return call; he elected to put it all on the shoulders of the clerk rather than take responsibility. This struck me as irresponsible, and, quite frankly, cowardly. As someone who has owned businesses in the past, I always would work with customers on issues and never hid behind my employees. To be honest, I would have settled for a a small amount of store credit -- a simple gesture and admission that they had made a mistake. However, it was relayed to me by the clerk, that since I didn't purchase insurance, they could not file a claim. In other words, they were willing to file a claim with the carrier to pay for their mistake -- again offloading responsibility onto someone else. In summary: you'll likely be able to conduct simple transactions with everything going well; if it doesn't, don't expect the manager to react with integrity.

    Aurora Plastics & Packaging - packingsupplies - Updated May 2026

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