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    MakeSpace

    3.9 (126 reviews)
    Closed 8:00 am - 7:00 pm

    Services - MakeSpace

    Self storage

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    They fit everything in this little truck, with room to spare.
    Julia B.

    First of all, I've moved a lot. Short distance, long distance, all of it. I'd had good experiences with Flat Rate until my last move and it was so abysmal I had to hunt for a new mover, and this time I additionally need long-term storage. So far, so good. Just completed a pickup of my 2-floor apartment. Because I'm unsure my eventual destination, I did not use the MakeSpace crates, which was a bummer as I love moving with crates. I had a great experience when I made the appointment and when I had trouble logging into my account the first time. The team texted me a half hour before they arrived, at 7.45am, and arrived by 8.15am. I'll say this, I should have been warned in advance that they are no joke because an army of men swarmed my apartment and had the place cleared out in two hours. I have a lot of really heavy, and fragile, furniture, so was pleased they wrapped everything and took care getting it out. I was initially given an estimate for a 10'x20' storage unit - we'll see what the warehouse guys come back with and I'll update when I have additional opinions. Aside from their professionalism and efficiency, I really like that they photographed all of my furniture before it was wrapped, barcode everything, and that I'll be able to see it in the app in a few days. June 2018: Just had my first delivery of a few items. The team texted me in advance of arrival and dropped everything off within five minutes. Even better, you can tip in the app. The only issue was that one of my large boxes was damaged - seemed it was on the bottom of a stack and had begun to tear. Most of my boxes are heavy duty, but this one was not. Otherwise, all is well. I especially liked that, prior to delivery, I was able to chat with someone to determine what I needed to remove to drop down a price tier. Super helpful since I plan on leaving my things with them for at least another year!

    Crushed boxes.
    Rebecca M.

    Avoid MakeSpace. It sounds convenient and affordable - but don't take a chance with your belongings. It is absolutely appalling that our things were so disregarded - nearly every piece of furniture we stored has some degree of damage, including some with significant damage. Boxes were crushed, a king sized mattress is lost, a table has large chunks of wood "cut" out, our tufted headboard looks like it has been folded in half. There were rat droppings in two of our boxes. In the end, MakeSpace will not take responsibility or be liable for the damage to your items - choose and store wisely. Or be prepared to pay out of pocket to replace your things.

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    Photo of Amy C.
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    6 years ago

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    Sean B.

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    4 years ago

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    Nicolette V.

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    6 years ago

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    Sean B.

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    4 years ago

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    10 years ago

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    Nicolette V.

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    6 years ago

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    5 years ago

    Karla German and JQuan were super helpful and sweet during my visit while I cleared out my storage space. Thank you!

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    5 years ago

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    8 years ago

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    5 years ago

    Richard, Devin and Dannie Nash came to pick up my furniture. Great service! Wrapped up everything carefully.

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    6 years ago

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    9 years ago

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    5 years ago

    Richard and Donnie are super professional and friendly people. Very efficient great work. Thank you both!

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    Nicolette V.

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    Page 1 of 4

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    Review Highlights - MakeSpace

    Start to finish my experience with Make Space for living has been top notch.

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    Bookstore Movers - Another year taking the top prize!

    Bookstore Movers

    (813 reviews)

    Dupont Circle, Downtown

    I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

    We had a great experience with Bookstore Movers. Responsive and friendly staff. They took GREAT…read morecare of our stuff. Arrived at our new place on time. A great experience over all!

    Grasshopper Movers - Hand-painted artisanal Grasshopper sign for Fox5 event with DC Diaper Bank

    Grasshopper Movers

    (14 reviews)

    Steve Dennis and his crew are the most professional, efficient and courteous movers I have ever…read moreworked with. They moved my daughter in August and just moved me. I'm very qualified to give this review as I've moved a lot. Also very punctual. The communication leading up to the move with Steve was great. Extremely responsive. Use Grasshopper. You'll be glad you did!

    I have had many moves and thus, many experiences with moving companies. These include corporate…read moremovers and cross state movers. Grasshopper Movers is HANDS DOWN the best moving company I've worked with. Maybe because they are local and small, or maybe because they're just committed to providing the best service possible. EVERY single person I dealt with at Grasshopper has been customer focused and professional. They are clearly a company that is focused on meeting customer needs versus up-selling or lengthening the process. I would have even considered myself a not ideal client in that I contacted Grasshopper last minute and used them for storage far longer than anticipated AND asked for delivery and received it within 2 days of the request (meaning they didn't get to milk more money out of us just because they could.). DC is filled with lots of competition and these folks are just old fashioned in their approach - they have pride in their work. Finally, they also had the best price based on my extensive research (which I do professionally). If only they provided services outside of moving and storage - housekeeping? mobile phone service? Wifi & cable TV? OK, now I jest, but you get my point. Call them and sleep well. (FYI: I rarely write these because I seem to not have time, but I was motivated because of how awesome they all were to me - it's the least I could do.)

    Public Storage

    Public Storage

    (6 reviews)

    Good location and security. I moved out because of the increasing price and I had the lower shorter…read moreunits and was able to get a better price elsewhere for a taller unit.

    If I could give this place a 0, I would. Extremely rude staff to begin with. When you go in person,…read moreyou will more than likely not see anyone working in office. I asked to see a unit before reserving it. The unit I was shown was much better than the unit provided to me. Frankly it doesn't look true to size. Asked to get a new unit after two days, was told that there was be a transfer fee almost the same amount as one months rent (which is over $100). When asked for a refund I was told no because I had TWO days to say something. If you look at the pictures, you can see that the unit that I was provided looks small with an obstruction that does take up space in my unit. It's simply isn't fair that I wasn't provided a unit without obstruction. I simply wanted to switch it, but was told there was no way to switch it without paying another heap of money. Now this experience was even more frustrating and upsetting, because of the extremely rude employees that seemed annoyed by me simply asking for a better unit. They constantly gave me mix information about hours and staff on site, and i felt pressured to buy something right away or i wouldn't get anything. Then every time I called, they would talk to each other, saying things about me while having me on the phone. I tried to call a high customer service just to speak to a like minded person but was only prompted to speak to property managers at that site. Extremely frustrating and disappointing. Go to Extra Space or somewhere else. 0/10.

    MakeSpace - selfstorage - Updated May 2026

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