I'm having trouble finding the right words to describe our experience with Potomac Moving Company,…read morebut "amazing" and "game changers" come to mind. This was an interstate move (DC to PA) in less-than-ideal conditions (we had to move an adult family member out of the apartment). The crew, Roberto and Harry, were empathetic, caring, and incredibly efficient with packing, loading, and unloading the one-bedroom apartment. I spent the day worrying (needlessly) that the storage unit I had rented was too small. The crew fit all of the items neatly and safely into a 5x10' unit with room to spare. I've never seen anything like it. I also want to give kudos to the front office. They were the first company to respond to my inquiry, answered all of my questions patiently, and kept us informed about when the crew was arriving. The value that we received for the price was off the charts. Put Potomac Moving Company at the top of your list. I would not hesitate to call them again for a move if the need arose.

PMC was invaluable for my move from one Arlington neighborhood to another. They worked hard, were…read moreprofessional and took good care of our belongings. Roberto was our crew lead and he was a great communicator and team leader. I was so comforted by their approach and impressed by their focus. I would recommend them without hesitation and will gladly call them on future moves. Andy M. Arlington, VA

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

From start to finish, our experience with District Relocators couldn't have been better. Thank you…read moreto Tony for his patience in explaining every aspect of the move, regardless of how many times we called with questions. And special thanks to all the drivers and movers on both ends (NYC/Bethesda) who were professional and caring beyond our expectations. Read more at: https://www.mymovingreviews.com/movers/district-relocators-401

District Locators,…read more I've submitted this claim TWICE in the past TWO YEARS and have heard NOTHING from you all. Is this how your business operates? We never received any instructions on how to proceed with the claim or if anything else was needed. Proceed with having this matter escalated to the correct department and respond via email the next steps to resolve this issue that has been ridiculously drawn out.

Great communication. It's cool to run a little late, just let folks know what's going on. They…read moretook away a couple of old non working g scooters at a decent price. Will definitely use again.

Jesse and James did a great job with my move. They arrived exactly on time with all the equipment…read moreto protect and move everything, as well as tools to disassemble and reassemble my bed. They got everything moved without a scratch on anything, and honestly, they're the fastest movers I've ever seen. James said he treats moving like Tetris, and he and Jesse did an excellent job getting lots of boxes and furniture safely onto dollies. I also appreciated how they triaged the types of furniture and loaded so many things onto multiple dollies in order to take it all down the elevator in as few trips as possible. From a pandemic perspective, they wore masks during the move, and I didn't feel any concerns. When I had to sign final paperwork at my old place, they headed to the new place and informed the concierge of our arrival to get the loading dock ready--now that's service! They just left about an hour ago, and I've already recommended Capitol Hill Haulers to a friend who is also moving soon. Big ups to CHH and to James & Jesse!

I was reluctant to try this service but so far it's been fantastic. We needed most of our stuff to…read morebe stored for several months for a home renovation. They picked it up and it's currently being stored without issue. The movers were amazing and the cost for them to pick it up was MUCH lower than what it would have cost us to hire movers and have them put everything in storage. One thing that I was not entirely prepared for was providing a comprehensive list of every item and box size prior to pick up. I over estimated the space we would need (to be safe) and they adjusted the monthly fee down after they stored everything because my items didn't take up as much space as I inputted. Great service overall. Hopefully the return will be just as pleasant :)

I've been using MakeSpace for over 2 years and I absolutely love the concept. They come pick up…read moreyour items, store them, and charge you for only the space you need. So the less items you store, the lower the monthly rate, which I've found to be very reasonable and fair. The only catch is that when you need your items delivered, the delivery fees can be very high ($20-40+) depending on how far advance you schedule the delivery. If you use their bins and end up emptying them out at home, they will charge $30 to pick up the bin(s) or charge $15 per bin that you decide to keep. This is how they make their money. MakeSpace is best for items you want to keep in long-term storage but not ideal if for items you need regularly.

I had put a post on reddit asking for suggestions for movers in the area and Bookstore Movers was…read morerecommended by almost every person who responded. Patrick and his crew, Renaldo, Nitua, Gerand and Kevin, exceeded the already high expectations I had based upon the reviews. I will happily recommend Bookstore to family and friends and will never use another moving company. Their strength, kindness, commitment and pride in their job and the company, organization, efficiency as a crew (this was amazing to watch- they just flowed as a team of 5 and Patrick was an excellent leader!), was consitent and apparent throughout the entire time they spent with us. I really can't say enough good things about the experience and hope to work with them again when we hopefully buy a place and move in the next couple of years. The price was also incredibly fair, worth every penny for their first-rate and professional work and incredibly pleasant dispositions, just a really great group of guys!

I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

If you'd like to hire a company that triples your price at the most critical moment of selling your…read morehome, hire Zip. From the moment they arrived, this move was a disaster. They backed their truck into my retaining wall, immediately pissing off my neighbors before a single box was moved. They then showed up with half the crew promised, which should have been my first clue about what was coming next. What should have been a straightforward move from a 3-bedroom home took 13 hours, and they still couldn't finish--forcing them to come back the next morning, while I was under extreme pressure due to a pending home sale. With 18 hours to be out of my house, Zip used the situation to triple the price, leaving me completely cornered. At one point, the police showed up at my door to question one of the movers for 30 minutes. Later, they left a single worker alone for SIX HOURS to finish the job. Completely unprofessional and unsafe. Once my belongings were picked up, I received zero updates for six weeks. No proactive communication. No tracking. No accountability. I had to escalate through three different people just to get basic help or information. And when all was said and done, Zip did absolutely nothing to make it right--no refund, no meaningful apology, no remediation--other than claiming they fired the person who originally quoted me, which does nothing for the damage, stress, or financial harm they caused. This was easily one of the most stressful and mishandled service experiences I've ever had, at a time when reliability mattered most. If you value transparency, professionalism, or basic human decency during a move--look elsewhere.

NOTE: Shortly after I posted this review, a Clutter representative reached out to me to apologize…read moreand asked to connect so we could resolve any issues in a quick and fair way. They followed through on this and then some. Within 24 hours, I received a multiple phone calls, an updated claim and satisfactory terms and conditions that more than satisfied the issues I outline below. ORIGINAL REVIEW: I do not write reviews on Yelp, but Clutter unleashed a different beast. I used Clutter for over a year in DC. I had a positive experience with moving my stuff into storage, but they absolutely butchered getting my stuff back. Here's what happened, with accompanying pictures below. - I had wrapped my mattress using a mattress protection bag prior to being put into storage. When I saw my mattress in the storage return from Clutter, the bag had been ripped and a corner of the mattress had been dirtied. - A Clutter mover recklessly wheeled my dresser into the corner of a doorway, shattering a bottom section of the dresser and scattering wood pieces in the hallway that I cleaned myself. - When moving my bed frame into my room, the Clutter mover hit the bed frame on the wall, damaging it. My building said their vendor would charge $200 for fixing the wall. - I opted to store my guitar amplifier, a Fender Blues Junior IV. I loaded the amplifier into a box at the loading dock, placing multiple "fragile" tags on it. I recall a Clutter mover scanning the amplifier into the system. The amplifier did not show up in the system and I did not receive it during my storage return. When I asked for an original itemized list of every item picked up, they did not provide it, instead pointing to the valuation process for assessing my claim. I have every reason to believe they broke the amp or delivered it to someone else. If you are going to use them, then buy the most expensive protection plan if you're going to store valuables. But that would put the price on par with other storage companies that will actually do a job of storing your valuables. TLDR: Clutter is awful. I will never use them again. It's pretty reassuring to see the many others who agree with me. Believe us and use someone else.

I booked this service for storage for a week and then to move my items to a new address. They told…read moreme to make sure that I would be home because I would get charged if they came out and I was not there. I explained to them then I did not get a good phone signal in the basement where I was staying and asked if they could text me and they complied. The day of the move I took off of work waited for them to arrive called the office. Several times was told they were on their way. I let the dispatcher know I was at the pick up and would wait for their arrival. I also explained I did not have a good cell signal, but I would stay there and wait. He said no problem. I waited until 5 PM. I called multiple times was always told the same thing after five. The dispatcher told me that they tried to call me and I did not pick up. I'll let them know. I had called multiple times and said to text me because I did not have a signal. I let dispatcher know I was waiting at the pick up location. To make matters worse, they charged me $259 for a service that never even happened. I disputed the charge with my credit card company and finally got my money back after two months -- only for Clutter to charge me the same amount again afterward. This is unacceptable and feels completely dishonest. I would never recommend Clutter to anyone. They wasted my time, cost me money, and treated me with zero accountability. I'm furious! I thought I'd be saving money and not only did I lose $250. The company that I ended getting at the last minute was a lot more than what I had budgeted for. The only good thing was how it sounded before I gave them my credit card number.

Jane and the team were the best of the best, especially for helping to downsize after a lifetime in…read morea home. Compassionate, thorough, proactive, detail-oriented, and incredibly helpful. My family and I could go on and on. Worth every cent. Services: move management, packing, unpacking and organizing

Moyer has helped us now with three different moves, in three different and difficult circumstances…read more(one relative into senior living; two into memory care). This company is simply extraordinary. They are so kind, so thoughtful, and take such care with the entire process, including developing a layout of the new apartment, figuring out which furniture will fit and where, and then -- almost magically -- quickly and carefully and efficiently packing, moving, and unpacking everything so that when you walk into the "new" apartment, everything looks just like home. This truly is one of the most wonderful companies I've ever worked with. Special thanks to Daniel and Sally for their help with the most recent move today. My family and I are so very grateful.

Anchors Away gave us a great moving experience. The crew is ex-navy and proceeded in an organized,…read moreefficient, and very careful manner with my antique furniture and belongings.. This moved was emotional for us, but I quickly realized that these movers knew what they were doing and that was calming. I highly recommend Anchors Away!

From the owner: Anchors Away is a veteran owned and operated moving company. Our company has provided 10 years plus…read moreof dependable five-star services. We dedicate our time to providing the best service in the industry by ensuring the safety of your belongings during your move. We offer high-quality, local, and long-distance moving services for homes or businesses. We also offer packing, packing supplies, and junk removal services. Anchors Away intends to leave our customers stress-free by taking care of your move from start to finish. Save yourself the hassle and leave it to experts at Anchors Away.