After I visit yesterday, I've decided to not come back here. I went to get a fill after getting a full set a couple weeks ago. When he started filing away the previous color I had, he immediately starting bashing my nails saying that my nails were too thick, big and the color was too light. I was completely insulted and found this to be unprofessional, considering the person who did my nails last time was actually doing someone else's nails directly behind me. Then, he starts cutting my cuticles (which I said I didn't want) and cuts one of them too deep. While he was using the file drill, he stops paying attention to talk to another coworker and accidentally hits my other hand. When I flinched because it hurt, he smiled and slightly giggled, not apologizing whatsoever.
I typically like my nails to be oval shaped, which to me means straight on the sides and round at the top, kind of like a running track if that makes sense. I also tend to like my nails on the thicker side because I bite my nails and find thicker nails to be more resilient to biting. I told him not to file the shape at all and he immediately files them so they're almond shaped. When I complained that they were too pointy and repeated how I liked the shape I had before, he starts laughing in a way that I found to be extremely condescending. He humors me by adding more acrylic at the sides, but I left with a more pointy, tapered round shape and thinner nail than what I came in with and what I wanted.
I asked for the holographic nail powder, which they call hologram and costs an additional $20, and was immediately confused by the sheer, frosty polish used underneath the powder. I know you can use whatever color underneath the powder depending on the look you want, but I said I wanted it under black so the rainbow effect stands out more. I ended up with a frosty, sheer silvery color so the holographic effect isn't as bold as I wanted. It looks fine but it's a little lumpy on my thumb and pinky fingers. At this point, I was too stressed out from everything going wrong that I didn't have the energy to complain about the lumpiness, the color or anything else. I really just wanted to leave and I know I would have spent more time in the salon for him to fix it.
I still find what my previous review to be relatively true. They do a mediocre job on my nails for the price, my nails could be shaped better and they're sometimes too abrasive with their tools. The people there have also been relatively friendly and nice to me, except for the person who did my nails most recently. However, I have decided to go elsewhere for my nails because of my negative experience yesterday and the accumulation of mediocre past experiences. I feel like if I'm going to spend money on my nails, I should leave the nail salon feeling good about my nails and experience, which I haven't experienced here at Majestic Nail Studio. read more