Let's start with the good- The mac and cheese and fries were very good. We ordered kids meal with Mac and cheese and fries and it was perfect. Fries were crinkle cut and crunchy. The Mac and cheese was nice and creamy. We also ordered a combo meal that came with a chicken sandwich with cheese and one large chicken tender. It also came with fries. I ordered it in mild and the chicken was covered in a seasoning that was red and tastes like cumin. Not what I was expecting . It wasn't bad, but it wasn't something I would want to eat again. I probably should have gotten it without any seasoning andwould have liked it better. There was also a happy hour on drinks and shakes. I ordered a happy hour soda for $1. Good deal. I would go here again for the Mac and cheese and fries, but probably wouldn't order chicken again. read more

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Sad to say the quality has changed drastically. Idk what happened but definitely scratching off my list. The prices went up but the quantity went down. Wait times have always been long but the quality and size outweighed. Not worth the price for a scoop of fries and half a chicken tender. Literally no way this is one full chicken tender. Too many competitors to short change your customers. Smh Update. Manager apologized for experience and remade order. Hopefully, this was a one off. Try at your own risk. read more

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Food 10/10 Cleanliness 10/10 Service 10/10 this location checked every box :) extremely helpful when ordering! very fast service! delicious chicken , crispy, great spice and hot crispy, fries, with delicious dipping sauce! Highly recommend this location , go here - don't go to urban bird .... Big shout out to (James) for being extremely helpful!! 5 Stars Thank You Main Bird! -Santangelo Balli Gonzales read more

From start to finish it was smooth ,I like that it's a very relaxed calm environment. The music was a vibe. I love the cashiers Raina & Heaven great customer service,very knowledgeable and down to earth. You can use the self serve kiosk or order at the counter. I love the black and red and the menu is so colorful and vibrant. The options are endless and I have never had food like this in my life. Thanks read more

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First time ordering from here because I saw a special on a delivery app which was buy 1 get 1. The photos on their site looked good however, upon opening the delivery noticed MOLD and did not eat the food which I paid almost $50 for. I called the number which was not a good number, I left a review on social media and also sent their corporate an email and have not heard back. I really hope this is NOT the quality of food to be expected and my next step will be to contact department of health to investigate so no others get Ill from unsanitary and dangerous food. read more

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I do like main bird sandwiches and their crinkled fries. The sandwiches were good and filling. Buns were smaller , hence making the slider proportioned with meat. I've had sandwiches at other places with large size buns and minimal tender, making the ratio all off!! The French fries were golden, crinkled and tasty. The 2 slider combo is the best option that I go with. Order thru kiosk at counter. Ambiance is fine. Looks somewhat cool With its fluorescent lights etc. Some good jams were playing. read more

Main Bird Hot Chicken - Cypress - Cheese Slider Meal - Chicken Shop Near Me - Cypress, Texas

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Went on their 2nd day grand opening. It was really good food and deal. Free slider and 50% everything else. They had a long line before noon (when they open on Sunday, but we only had to wait 20 minutes. The food came out pretty quickly and it was all correct and tasted good. I was afraid to get too spicy but the highest I went was hot (it wasn't hot.) I am super intrigued with cluck it (Carolina reaper). Also since they were having the 50% I should have gotten the milkshake!!!! Ugh I am so mad at myself for not trying it. They had a Cinnamon Toast Crunch shake and a snickers shake that sounded awesome. Trying to not eat all this fried food and a huge drink dessert but I should have said Cluck it and gotten it!!!! read more

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The grand opening wasn't that grand. We waited an hour to get our food which is ridiculous. I almost asked to cancel. There's a reason for soft openings, it's to work out the kinks, doesn't seem like they worked them out. The music was really loud in there we could barely hear the cashier. We were told we were part of the first 150 customers and would get free sliders. This is where their advertisement was misleading. It said 50% all day and free slider to first 150, it didn't say anything about free slider "with purchase". Nonetheless, we ordered because we wanted to try it out. They also charged us wrong and after waiting an hour for our meal took more time to correct the charge. We got the food to go because their wasn't any seating left. Food- Bird Wrap- Way too small of a chicken in a big tortilla wrap. It was disappointing. I felt like I was eating more lettuce/ranch than the chicken itself. Comeback Slider- didn't have any wow factor, sauce was okay. I wish it had more than one pickle slice. Cluck it fries- I liked this one, and think it would be a great dish to share, the portion size was big. I was disappointed ours didn't get much cheese, if you look at the picture there's barely any. Might try again later and see if customer service/wait time improves. read more

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Terrible. I have been here before and have had no issues in the past. Today I got the smallest pieces of chicken I have ever seen. You could not even call it a tender. Chicken was burnt, they forgot the cheese for the fries we ordered and also gave the wrong type of fries. I will not be returning. read more

Main Bird Hot Chicken - Cypress - Slider Meal - Chicken Shop Near Me - Cypress, Texas

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I always drive by and forget about this place but today I was hungry The chicken was tasty and hot ‍ I will be back read more

Main Bird Hot Chicken - Cypress - Slider Meal (CN) - Chicken Shop Near Me - Cypress, Texas

Friendly helpful staff. Chicken is fresh and made to order. Perfectly crispy and juicy. If I had to complain about anything it would be the spice not being spicy enough. Other than that... perfect! read more

First time eating here tonight. It took awhile to get our drinks, but food was good. We tried the mac and cheese, chicken tenders and waffle fries. The vibe was strange though. Employees were walking in and out of restaurant. They were also talking a lot in the kitchen and not paying attention to customers. There wasn't anyone in front when we walked in. We had to order at the kiosk. We had a lot of questions about the menu, but after a while a girl came out to help us. I'm not sure if we will be back. read more

This is my first time enjoying main bird, hot chicken, and I thought it was really good! Now keep in mind I did not eat there... I literally packed everything to go and warmed it up when I got home in my oven. Note, not the microwave! I put it in the oven because I like to get a little extra crisp on things and really let that mac & cheese sink in. But overall, I think the chicken was exceptionally well seasoned and the service is great, they're also open super late late which is great great. I'll definitely be back. read more

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First visit today. Staff nice and helpful. Meals don't include drinks so a bit expensive for an everyday lunch, $30 for 2 meals with sodas. Their weekday happy hours look like good deals. read more

1. It takes a while to be served even when there's no one else in the restaurant. 2. My orders (always) tend to be messed up. It's either they added something I said to get rid of or forgot to add what I requested. Recently they forgot to give the sauce which is a huge disappointment. It should automatically come with one unless I requested extra comeback sauce 3. There isn't really any customer service because all you do is walk in, take the order on a tablet on your own, and wait. And there's still a tip button. It's not like I'm sitting and waiter comes by asking what I'm getting and having a conversation about the restaurant. Me not tipping shouldn't affect how my food comes out because it should be delivered how it's presented on the website, not less. I wouldn't recommend tipping because they always mess up the order, takes too long, and there's no communication with the staff whatsoever. The picture displays that they forgot to give the comeback sauce so I had to get chick fil a sauce. And the fries and bread were too hard and crunchy. I've probably been to this main bird more than 5 times and only once they got the order right. read more

Main Bird Hot Chicken - Cypress - Tender Meal with chick fil a sauce because they forgot to give me some comeback sauce. The fries were horrible and so was the bread. - Chicken Shop Near Me - Cypress, Texas

Was glad to see this open up in the Cypress area but unfortunately for a grand opening the wait/service wasn't up to par. You can't excite people and then when it comes the wait and the process is a drag. I understand grand openings restaurants need time to adjust and figure things out but that's also what soft openings are for. At least that's what I thought. I'm not sure the process it is to prepare the chicken for meals but I didn't think it would take over 45 minutes for a wrap, single tender and cluck it fries. There are about 4-5 people in the kitchen. I'm just trying to understand what's taking so long. Good customer service they would At least apologize for the wait and explain right? The vibe of the place is fine, music is good takes me back to high school but I think the volume of the music makes it hard to talk to each other when eating here and hear the cashier. Plan to check it out again to see if things ch age maybe in a month or two. Who knows read more

I came in at 1130 at night and they forgot parts of my order, I came inside and had to go back in then my fries were served cold like why would you serve anyone cold fries I asked for fresher fries and they went right to the back and got new fries, not sure what they have going on and I saw an employee come from the back chewing the one who made my food. They did not listen to anything I said. They are a bunch of imbeciles read more

Saw on FB they were having their grand opening. Never heard of main bird before and me and my bf decided to try. Overall we loved the food! We didn't expect anything to be perfect on their first day. We got there around 2-3pm and there was a lot of people inside. We waited about 45 mins for the food but we expected to as there were many people waiting for food and it was their 1st day of opening. We got the food and it was DELICIOUS!!! My milkshake was like milk though so I went to get it remade (they had it sitting in the fridge). The manager was SO nice and got it remade. He told the staff to not put the milkshakes in the fridge while the customer waits for the food. Milkshake was AMAZING after being remade. The food was so heavenly, 100% worth the wait. It was to die for, for real. Sliders were HUGE!! I couldn't finish. My bf couldn't finish is Dirty Mac either (amazing portion). Reasonably priced too. I got a few of my friends to go as well because I raved so highly of the food. Im sure the wait won't be so long after a few weeks or earlier of opening. (50% off food was so nice too!) Food - Dirty Mac w mild chicken & comeback/cheese sauce Sliders (no spice) plain w waffle fries Fruity pebbles milkshake read more

Main Bird Hot Chicken - Cypress - Dirty mac, sliders - Chicken Shop Near Me - Cypress, Texas

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Food is always really fresh and great size portions. We always get it to go and they pack it with care and put requested items on the side. Food is really well seasoned also. read more

Place was very nice, clean. Music super loud and because the space is smaller and the ceiling is open, concrete floors, makes music really loud. Couldn't conversate easily with my husband. Fries were extremely salty. Medium chicken was hot, but less of a good hot and tasted like eating chili powder straight from the jar, too dry for my taste. Pricing is a very high for a quick lunch. Meal does not include drinks, so for two slider meals and two drinks almost $50. read more

I'm confident their goal is to kill you with all the salt they put on the fries basically inedible. Thanks for my heart attack guys keep it up. read more

Food: 9/10 I really loved this place and have been a few times!! I usually get the Dirty Mac (Extra Hot Spice Level) with the comeback sauce (which is similar to canes) and it is basically waffle fries with Mac and cheese and hot chicken, it is so good! The spice level is not too bad, I would say "extra hot" would be medium spicy in my opinion-so the perfect amount for a little heat but not too much. Service: The staff is always really nice and attentive, and my order usually comes out in about 5-10 minutes, so pretty fast! I don't know why they have a medium rating, as everyone I talk to in person says they love this place. I think they just had a rocky start with the opening! Vibes: The vibe is pretty chill and there's usually some nice music playing. Really cool red neon signs/theme. read more

Main Bird Hot Chicken - Cypress - Dirty Mac - Chicken Shop Near Me - Cypress, Texas

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The Dirty Mac is our go to. Just not today! The waffle fries were not well cooked. The excuse was because they changed out the waffle fries temporarily. Nah uncooked is uncooked. read more

Main Bird Hot Chicken - Cypress - The Dirty Mac was not up to par. The fries were the worst today 8/14/24. They were soggy and really just uncooked. - Chicken Shop Near Me - Cypress, Texas

Amazing food. Delicious and crispy. Great service and quality. Ambiance is great. Prices are worth it

I chose to label this cypress location a 5 star rating based solely on the customers service. Tonight was my 5th or 6th time dining here. Each time I was met with welcoming staff. Gabriel was able to work through the roadblocks that were set in front of me & helped me complete my satisfactory idea that I have set for your company. in the 5 or 6 visits the product can be better it's kind of hit or miss. read more

Was craving some hot chicken and this place was the closest to me. Honestly, it's so good. It looks small on the outside and at first glance, the portion sizes looked small (2 tenders in the combo). After getting my food, the tenders were huge, they were fresh, spicy, and perfect. Couldn't recommend enough for anyone craving some hot chicken. read more

It's a mid chicken spot. There's way better competitors such as Urban hot chicken and Dave's hot chicken. Too expensive and the food is not that great. read more

Ordered 2 and they both came out looking like this. Where's the sauce? Chicken was ok . The pickles had more flavor read more

Main Bird Hot Chicken - Cypress - Advertising - Chicken Shop Near Me - Cypress, Texas

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this is their worst location easily Adrianna switched my order for someone else's all four times ive been here, chicken dry as fuck fuck this location read more

I've gone here twice now. The first time I didn't have a good experience, however I thought to give it another chance. The second time was just as disappointing. The wait time ares ridiculous to be the only customer in there. The chicken is not hot at all and very underwhelming. It seems both times, that its one person in the front and another in the back cooking. read more

Service is just horrible. Takes way too long to serve out the food. If you're the first person to order you'll wait 15min-30min. Good luck if you have a big order, or if they're in front. You'll be waiting for 30min-1hr. They have full staff in kitchen but orders are just taking way too long. Especially with other chicken spots nearby. read more

Guilt pleasure, have take out often and they're usually pretty quick. Seems like there are more to go orders than dine in. Better than RC read more

Main Bird Hot Chicken - Cypress - Dirty Mac & Cinnamon Toast Crunch Milkshake - Chicken Shop Near Me - Cypress, Texas

Place is cute, and food is actually pretty good. However, I gave 3 stars as they seemed to be out of a lot of things. With an already limited menu, it wasn't ideal. They were out of what I originally wanted and then left off a main ingredient on what I did end up ordering. Was good, but would've been better had it been made correctly. read more

Although i received 7 days of malicious intent onto my toliet this is one of the best chicken joints in cypress texas. I ordered off of door dash and it may have taken longer than how long they found the submarine but it was worth it. The overall flavour of the food makes you want to slap your grandfather and make sure he knows what hit him. Will be ordering again read more

Main Bird Hot Chicken - Cypress - Chicken Shop Near Me - Cypress, Texas

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It was my first visit and I have to say it was the best experience. From the ordering kiosk to the fast service. And yes the food was hot and fresh . If you ever need a quick lunch spot Main Bird is the place. Shout out to Randy and his amazing crew! Loved the music and will definitely be back !!! read more

Main Bird Hot Chicken - Cypress - Chicken Shop Near Me - Cypress, Texas

Amazing food. Amazing service!!!! :) Manager Cathy was great!! Will be back for sure read more

Hubby wanted to try despite the mixed reviews. Food was saucy and flavorful. It was also a quiet weekend our dine in order came out quickly. While sitting there were tons of Togo orders. Recommend for quick fast food bite, just wish they had vegan option. read more

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Randy was very helpful and had excellent customer service and show me how to work everything and was very welcoming. read more

Main Bird Hot Chicken - Cypress - The Combo Meal - Chicken Shop Near Me - Cypress, Texas

To start with I walk in letting the young know I'm new to this area, from NC. What would she suggest , she was very warm ,friendly and helpful , she made a couple suggestions. The concept of ordering from the counter machine was unfamiliar to me ,so the young lady help me. Now here is where issues started 1. I'm placing my order, the cook who's stand in the window looking straight at me is dropping F bombs, something about cell phones. 2 I had placed my to to eat there, I received it a Togo box. 3. I asked for my fries to extra crispy, they were loop warm and soggy. I was the only person in there for 15-20min,and I sat in my car for 10 min b4 going in. 4. Because the young said she wasn't sure how much spice I could take, order it on the sides. The Spice was sprinkled all over the tenders. All the issues came from the kitchen Good note the Tenders were fabulous, crunchy, juicy and hot. Their comeback sauce is really good. They did start to get rush right when I left. read more

I called in to place an order for pick up. The guy that answered the phone said that it would be an extra $3 to place an order for pickup when I asked why he said "inflation" when I asked again for an explanation he took back his words and started laughing and said he was kidding. Take that how you will I call it stealing. read more