An outbound shipment never left. I just found out from 6 weeks ago. Otherwise fast and convenient…read more But, I am concerned to see that I am not the only one who has reported issues. KEEP YOUR RECEIPTS.

rarely have we had any issues with this store other than a few of their folks are indifferent to…read moreunfriendly but for the most part they are efficient enough to do their job. Just don't go looking for a friend in this place unless you meet your neighbor there

New to the area and was lucky enough to find Bayville Postal Services…read more Cute store with helpful staff.

Very friendly staff. Convenient for all services. USPS, UPS, Fed Ex. No codes though.read more

We love this place! Super friendly and helpful service. We are regular patrons and have a mailbox…read moreto receive packages and mail. Zach and Angela are wonderful. I receive a text anytime we have mail and my husband uses the app to see preview photos of what has arrived so we're never surprised. Highly recommend, please support this small business!

This was a great experience. We need to send some packages and needed a notary. They were…read moreextremely friendly and efficient and the prices were very reasonable. O highly recommend.

The first time I went there the people seemed gruff but I saw their dog and as soon as I talked…read moreabout the pup they perked right up. I figure days can get monotonous and customers aren't always the nicest. I've been in a couple more times and get quick and friendly service.

This place very expensive! Stopped in there to mail two small packages they charge me $40.00. I…read moreasked to ship it as inexpensive as a could. She didn't even show me my options. If you value your money. I suggest going a couple of more miles to the post office or the ups store. And to top it off the packages didn't get there for months.

They make sure your package is safely secured and delivered with a confirmation, giving you peace…read moreof mind.

Each and Every Time I Have Business At This Location. I Always Get Excellent Service and Service…read moreWith Smile! It's A Compact Area--But All Is Great Here! Very Efficient, Rapid Service and Reliable! Great Job!

Service here is excellent. I went in with just a letter & check to mail overnight and they set me…read moreup with everything I needed! In & out in 5 minutes.

This store charges a label print fee even though Amazon says this is part of the service. I've…read moreonly had this happen at Delaware locations in Seaford and Dover. Print labels if you can, it will save you a few bucks.

I made an appointment for notary services online for 10:30 I was sent a confirmation just to arrive…read moreand be told the notary does not arrive until 1pm when I pushed back and asked why this specific location required an appointment I was told by the one employee working that they don't have access to the website

I got here cause I needed to have some Verizon equipment packed and shipped (surprisingly referred…read morehere by the Verizon store cause they don't have the service on a Sunday). but left with an unforgettable experience that confirmed the idea of Customer Engagement and Service still exists. Simple enough reason to visit but the young lady that took care of my request made it such a pleasure. She was upbeat, engaging (as was her counterpart-a young gentleman), informed me of the process and did it very quickly. The remarkable thing is that I wasn't there for their core service but I didn't know the difference because despite I was treated as an important customer. This is very hard to find in the world of retail today. The staff was engaging with other customers who knew them (clear their loyalty in the area is off the charts-no surprise!) As I was leaving, I noticed the sign on the door that said "this store is owned by someone in your community"-for sure that means something at this UPS store. Hats off! Can I give more than 5 stars?! Highly recommended!

The people working here very nice and accommodating. However they do not know how to pack plates…read moreand bowls for shipping! I just received my package shipped from this location to my home in CA. Nothing marked fragile or glass on the box! Dishes and bowls not wrapped individually but piled together and wrapped together and no peanut styrofoam to cushion between pieces! I now have 6 pieces that are broken! I'm not sure if anyone in a supervisory role reviewed this packaging job it's so bad!! I will be calling tomorrow!! Not happy these items were from my mothers home who passed away last year.

They need to update their hours. Shows open Sunday 11-4. 6 of us were waiting outside. Finally…read moretried calling and voicemail says they are closed on Sundays. Even the hours on the door show Sunday 11-4

I had such a great experience at this UPS Store thanks to James. I came in with several Amazon…read morereturns, but I also had a separate return that needed to go through FedEx. I wasn't sure what to do because I needed a box, and even though it wasn't something the UPS Store was required to help with, James went above and beyond. He found me a box, cut it down to the perfect size, secured everything, attached my FedEx label, taped it up, and had it completely ready for me to take to FedEx. He was incredibly kind, patient, and genuinely helpful throughout the entire process. It's rare to find customer service like that these days. James made what could have been a frustrating errand quick and stress-free. Thank you for going the extra mile--it was truly appreciated! The UPS Store is lucky to have someone like James on their team.

Awful customer service. On Saturday went to stire for Notary. Young gentlemen told me we only do…read morenotary m-f. Look on website. I did no specifics days or hours. Went back Friday afternoon.. informed me notary only up to noon m-f. Asked why that was not said last Saturday?