An outbound shipment never left. I just found out from 6 weeks ago. Otherwise fast and convenient…read more But, I am concerned to see that I am not the only one who has reported issues. KEEP YOUR RECEIPTS.

rarely have we had any issues with this store other than a few of their folks are indifferent to…read moreunfriendly but for the most part they are efficient enough to do their job. Just don't go looking for a friend in this place unless you meet your neighbor there

I went to Parcel plus with two items to return. I had two prepaid Fed Ex labels. The seller asked…read moreme to put my items in a free Fed Ex box. When I asked for a Fed Ex box the attendant said they don't have Fed Ex boxes. I was told I would have to drive to Wilmington to get a Fed Ex box. I asked if they had a box I could put my returns in. Each box was 0.79 and the labor to put the return in the box and tape it up was 7.50 for each return. I am shocked it cost $16.58 for two boxes and tape. The store was empty and quiet. I can understand why. The quality of customer care and value for the money was not worth it. Unfortunately, I needed to ship these items today. Next time I will do better research before I leave work during lunch to take care of a return.

We were quoted $50.00 to ship two states away The customer service rep. Said a bunch of false info…read moreand I had already did my own research with a completely different estimate! We to UPS STORE 5 minutes away! & was quoted $19.99 same thing! Don't go there!

I had such a great experience at this UPS Store thanks to James. I came in with several Amazon…read morereturns, but I also had a separate return that needed to go through FedEx. I wasn't sure what to do because I needed a box, and even though it wasn't something the UPS Store was required to help with, James went above and beyond. He found me a box, cut it down to the perfect size, secured everything, attached my FedEx label, taped it up, and had it completely ready for me to take to FedEx. He was incredibly kind, patient, and genuinely helpful throughout the entire process. It's rare to find customer service like that these days. James made what could have been a frustrating errand quick and stress-free. Thank you for going the extra mile--it was truly appreciated! The UPS Store is lucky to have someone like James on their team.

Unbelievable and Offensive Experience at This UPS Store…read more I had an absolutely shocking experience at this UPS location. When I walked in, I immediately noticed a sign at the counter asking, "Do you believe in Jesus Christ?" The employee behind the counter then asked me the same question directly. When I responded honestly that I do not believe in it because of my sexuality, he proceeded to tell me that I would "burn in hell," that my sexuality is "not natural," and that I should "go to confession to tell my sins." He even added, "If someone was committing a sin, wouldn't you want someone to pray for you?" I was stunned. This is completely inappropriate and offensive -- especially in a business setting. I came here to mail a package, not to be judged or proselytized. It's unbelievable that a UPS Store would allow an employee to display religious signage and interrogate every customer about their beliefs. No one should be made to feel shamed or harassed because of their identity when simply trying to use a shipping service. I sincerely hope UPS corporate takes this seriously. This kind of behavior has no place in a professional environment.

I find the service here excellent. When having difficulty stopping mail, forwarding, picking up…read morethey have always made things easy for me. Very cooperative.

I had to overnight an important package. On my way out they said -you will get your money back if…read moreit doesn't get there. I stopped dead and asked if it would get there in time? I could have driven the package to the location. Well $35.00 and still waiting for my package to arrive. They mailed it from Cape May to PA back to NJ. It's been sitting in Newark since 8 AM and it's10 PM. It was supposed to arrive at 12!!!! I still have no idea when it will arrive!!!

We love this place! Super friendly and helpful service. We are regular patrons and have a mailbox…read moreto receive packages and mail. Zach and Angela are wonderful. I receive a text anytime we have mail and my husband uses the app to see preview photos of what has arrived so we're never surprised. Highly recommend, please support this small business!

This was a great experience. We need to send some packages and needed a notary. They were…read moreextremely friendly and efficient and the prices were very reasonable. O highly recommend.

Stopped in again today, and this store continues to delight. I found several books I'm really…read moreexcited about, some Swedish candies, and a fun toy for my kids. I always find something special here!

Beautiful glassware, I always make sure to stop in couple times durning the summer, matter fact…read moreI'll be stopping in Saturday , to get a replacement horse , dolphin or what not to replace my sea horse that got broken, hope u got some new stuff.Every summer I always make a point to stop in, beginning and end of summer .

Service here is excellent. I went in with just a letter & check to mail overnight and they set me…read moreup with everything I needed! In & out in 5 minutes.

This store charges a label print fee even though Amazon says this is part of the service. I've…read moreonly had this happen at Delaware locations in Seaford and Dover. Print labels if you can, it will save you a few bucks.

They went above and beyond to help me with my packages on a Sunday when I needed them for my nieces…read morebirthday. Very grateful!

Despite the tiny size, this post office is THE only one in this small town…read more I give mad props to this place - they can handle volume like no other and still have a smile on! If I had to encounter old cougars and even OLDER gentlemen, I totally would kill myself from their rudeness and incompetence! I don't like the fact that prices are constantly on the rise (rightfully so). But I hate the new implementation of the size/volume envelope rule! Just weigh the damn thing and put postage! Now we have to worry about the width/thickness etc etc! Best bargain - the flat rate Priority mail boxes. Even though they are the size of shirt boxes, I was able to mail home half my wardrobe - jeans, shirts, tees, tanks - all weighing at least 15 lbs/box but only paid $9/each. Anyhow, friendly and hard-working diligent employees! Something rarely seen by US government these days!