Derek Sell has handled returns at Staples this past year. I am always impressed how he handles the…read moreextremely busy post. He is helpful, courteous and patient. Staples is very fortunate having this great employee.

I am still fuming ... pi_ _ ed off if you will…read more First, I will admit that I am a little bit over 50 so in person service especially related to technology is always my preference even though I am still able to work my way through my I-Pad, my notebook, and my smart phone (Yes, I have all three so I work both in the Windows world and the world of Apple as well.). I am here in Delaware and have an important work project that needs to be printed. I saved the project as a WORD document but felt that since there was a Staples store within 5 minutes of my location that I would go there to ensure faster service. I really needed this print job completed by midday tomorrow. The Staples location near my home has always been really great about working with me on various projects always providing excellent customer service. So, I walk into this "attractive Staples" store and smiled noticing that in the print shop there were no customers and three employees just hanging out. One was leaning against the counter playing on his cell phone. It was BINGO ... I won't have to wait to get this project taken care of. As I stepped into the PRINT SHOP section a young man literally sauntered up to me. It was almost as if he was demonstrating what the COOL in a COOL walk is. There was no smile ... there was no "Welcome to Staples" ... but I was still hopeful as I pulled out my I-Pad to show him my project. THREE PRINT SHOP EMPLOYEES ... maybe FOUR ... all standing around ... no customers other than 'moi.' And, I tell Mr. OH SO COOL ... I have a work project that needs to get printed. His first words ... did you go online? DID I GO ONLINE ... NO, I am in your store to get your help to get my project printed HE _ L NO ... I didn't go online. Actually I didn't say that to him but I pled innocence saying I have my document here can we upload it to get it printed. His words ... you need to go home and upload your file or put it on a thumb drive (He may have used a different term but by now I am thinking about the middle finger that he is clearly invisibly pointing at me. Mr. Cool is now Mr. Annoyed with the old man who expects him to do something.). I then asked, when would it be printed ... late tomorrow afternoon ... no earlier than 24 hours from the moment you upload it. Perhaps the steam was rising from my brow by this time as he turned and walked away from me after saying 'ok' as in the conceptual process that I understood that he would even consider uploading it in the store for me or helping me if I needed assistance. Realizing that I was going to head home tomorrow ... and that there are other options ... I went to my temporary residence and clicked on FedExpress's KINKO site. I will be picking up my project on the drive back in the middle of the day tomorrow ... not 24 hours from the moment I hit send. I should have read the other reviews of this STAPLES store ... it seems like the lack of service or rather the disservice I received is a constant at this location. I feel for my fellow older folks who might need assistance ... my suggestion go elsewhere.

We were quoted $50.00 to ship two states away The customer service rep. Said a bunch of false info…read moreand I had already did my own research with a completely different estimate! We to UPS STORE 5 minutes away! & was quoted $19.99 same thing! Don't go there!

I have to say that I was appalled at the poor customer service and flat-out rudeness I experienced…read morein this store. This wins the 'award' for being the nastiness person I've ever dealt with in the Rehoboth beach area, in my entire 5 years of living here. If I could give no stars, I would.

My organization has utilized Coast 2 Coast for a variety of services with excellent results. They…read moreare professional, responsive to our needs and very pleasant to work with. We sometimes task them with deadlines that are not the norm and they always work to accommodate our needs. On top of that, their pricing is what J would call value based I.e. reasonable.

From the owner: Print & Promo Coast 2 Coast is your one stop shop for all your printing needs. Whether it be…read moretri-folds, banners, every door direct mailings and more, we are here to assist you.

An outbound shipment never left. I just found out from 6 weeks ago. Otherwise fast and convenient…read more But, I am concerned to see that I am not the only one who has reported issues. KEEP YOUR RECEIPTS.

rarely have we had any issues with this store other than a few of their folks are indifferent to…read moreunfriendly but for the most part they are efficient enough to do their job. Just don't go looking for a friend in this place unless you meet your neighbor there

I've had these guys do some work for me in the past and its always like pulling teeth to get…read moreanswers out of them. I recently asked for a quote on a sign two weeks ago and after numerous emails, I still haven't heard back from them. I guess they aren't interested in making money. Avoid. Go with someone who places more importance on the work being giving to them by customers.

Chris and the team are so knowledgeable, courteous and go the extra mile for the customers. Highly…read morerecommend!

From the owner: Quality Printing & Promotional Productsread more

This was a great experience. We need to send some packages and needed a notary. They were…read moreextremely friendly and efficient and the prices were very reasonable. O highly recommend.

Great service, very convenient, great hours. This business offers a lot of services at the most…read moreaffordable prices.