Mail Box Plus is a local small business that has been in its location for many years. I discovered it when I was looking for a safe place to receive packages. I've been a happy client for many years now, and I'm also proud to call Lou a friend. Living in an urban apartment building with no concierge, I've had ongoing problems with package deliveries at home. Because of Mail Box Plus I can order online and know my items will be safely delivered whether by UPS, FedEx, or DHL. I always get a prompt email from Lou letting me know she has the package. Lou has also helped me with sending packages. It's always a pleasure seeing Lou, and of course being greeted by beautiful Shadow the cat. read more

I was sent to Lou's Mail Box Plus for identity document verification for a new job I had been hired for remotely. The location was super easy to get to being just a few blocks away from City Hall. Lou was fantastic and has a fun sassy demeanor. While verifying my docs we chatted for a bit about the changing workplace in the (hopefully) past-covid world and how we're all adjusting. For what could've been just an uninteresting wham-bam-thank-you-m'aam transaction, Lou made it enjoyable and added a lovely human element to it. read more

Lou was incredibly kind and helpful. I came in to send a gift card in a letter and Lou advised that we weigh it to make sure it wasn't too heavy for the envelope size I brought. As it happens, it was slightly too heavy for the envelope, and would have cost a little extra to mail it. Lou covered the difference out of pocket and made my mailing experience a breeze. Night and day to my typical mailing experiences. Plus everyone seems to love the store cat - Shadow. Highly recommend this family establishment! read more

Needed to drop off a DHL return and did not want to trek across town for a fast and simple drop off. Looked up drop off locations near me as I travelled on foot. First two locations I went to were bunk so I immediately called ahead for the next. Third time's a charm. The person who answered, Lou, was quick to pick up the phone. Got to the location and needed a second label for my return. 25 cents for a printout and I had no cash. She was friendly and printed one. That's why I wrote this review. read more

Absolutely super. Having lived in the neighborhood for years, I can't recommend Mail Box Plus enough. It is not another ubiquitous chain store. It is a single, owner/operator business. Lou is friendly, reliable, and helpful. If you live in an apartment nearby, go get a mail box, and never worry about getting a package again. If you need to mail or use another service as a drop-in, don't hesitate. read more

I had to mail an international shipment and tried to print the label online but it was too complicated so I gave up. I came here and Lou Fong-Wang saved me. She went the extra mile to help me find the correct address and the correct code to send it off. She explained how it worked for future reference. She saved me so much time, I will be a lifelong client of her. read more

I went to Lou to get some letters notarized. She was extremely knowledgeable and efficient. She even gave us some tips to help us during the process after the letters have been notarized. Highly recommend Lou at Mail Box Plus for all of your notarizing, fingerprinting, and packaging needs! read more

Lou is amazing. literally. Nojob too big or too small. She is a great a value compared to other chain mail and ship stores in the area and i would highly recommend this local business especially if you are in need of a local business that emphasizes quality and efficiency read more

Lou is very helpful! I made an appointment at Union Stto verify my documents but showed up at her place. She helped to call the customer service to get the correct place updated on my appointment with Fieldtrip and I was able to verify my documents!". Thank you Lou! read more

Came here to get my ID verified for a job and to duplicate a key. Lou helped me with both things in an extremely efficient and professional manner. She was also a lot of fun to talk to. Overall a wonderful experience -- this store is definitely a hidden gem! read more

I went here for fingerprinting and the woman who works here was quick, efficient, and very nice. She also was able to do a copy of my key very quickly and cheaply. I would recommend coming here for quick and cheap services! read more

Found this treasure when I was looking for a place that could ship DHL that was open on Saturday. So incredibly old-school San Francisco, run by people who really know their stuff. Plus: cat in a dinosaur costume. read more

I have been doing business with Mail Box Plus for over 15 years and Lou, the owner has been great! Always helpful and my mailing needs have always been taken care of. Best shipping place around! read more

I stopped by to drop off a DHL package but made a mistake with my label. Lou was really kind and re-printed my label for free. Her cat was also very sweet and loving. Great neighborhood spot!! read more

Amazing customer service that you absolutely will not get at a chain mail servicer. Lou was friendly, communicative, and knew exactly how to handle my shipment. I will definitely be back! read more

It's a five-star service venue! I needed to print some documents and verify my I-9, and everything went smoothly and perfectly. Lou is simply fantastic--I highly recommend this place read more

She's amazing. Lou I just tried calling you it's Rebecca Swain.... What's ur email? I am going to come by I'll tell u details not on Yelp but wonderful service. Wonderful woman. read more

This is a great place for all your mailing and receiving mail needs. Avoid the lines at the Post Office, and meet a very nice lady who will help you, six days a week. read more

I really like to go and see Lou for all my postal needs, She's so very helpful and knowledgeable and very friendly and I'm always happy when I leave, thank you Lou. read more