Wanted to launder our fur babies blankets and couch covers which wreck havoc on our home…read morewasher/dryer. When these items get wet, they are so heavy, enter Laundry Express Wash & Fold. We shop at TJs so knew it was pretty new and very well maintained from the outside. I've never been to a laundromat before and the employees were extremely helpful. The location is clean although a few of the washing machines did not smell fresh. I came in mid-afternoon and there were plenty machines available. I found the cost to be a little high but I honestly don't know what the normal cost is, sigh. The employees helped me with the washing machine and I put my money on the wrong dryer and had to move my clothes. When I have heavy items to launder, I would come back. It's worth noting, it is HOT outside but cool in here, even with all the dryers going. Pleasant surprise and very much appreciated.

Laundry Express Wash and Fold service is a life saver! I came back to town after a three week…read moreinternational trip, and had no time or energy to do my laundry. The wash and fold service is priced at $1.50/lb, and the feeling of not having to wash and fold three weeks of laundry for two people was priceless. It was so convenient to drop off, and pick up my freshly cleaned laundry. The staff that helped me were nice, and asked a few questions about laundry/washing and drying preferences. The facilities are also super clean. They have many sizes of machines, so I can definitely see myself bringing my bedding and comforters to wash myself, as they are a bit bulky for my at home machine. I can't rave enough about the wash and fold service. The time I saved was critical for me to run errands I fell behind on. Definitely would recommend this laundromat.

I can only comment on the tailoring. I had two pair of lightweight pants hemmed. If I had…read morebothered to look at the price when I dropped them off, I would not have left them. They charged me $25 each; $50 for both. They were relatively inexpensive pants which I could have replaced for $35 each. So I blame myself for not checking the price, but not in my wildest idea did I think they were going to charge the price they did.

There was a serious issue with my $3,000 goose fur jacket. Instead of being dry cleaned as…read moreexpected, it was machine-washed, completely flattening the fur and ruining the jacket beyond repair. The jacket wasn't even dried, rather soaked in water at the time of the pick up. The staff acknowledged the fact that there was a huge mistake and it was rather washed in water than being dry cleaned, and the label itself said "laundry". When I brought this up to the associate, they mentioned they needed to speak with their boss(Jeff) to determine if anything could be done to fix it. However, this kind of damage was irreversible. Given the circumstances, I insisted that they compensate me for the jacket, as this was a clear case of negligence. Jeff denied the fact that it was machine washed despite the staff and video proof of jacket being soaked in water, and the label itself saying "laundry", and said I'd have to contact the manufacturer for repair. This experience was extremely frustrating, and I am now left with a completely ruined jacket. If a dry cleaner cannot properly handle high-end garments, they should not accept them in the first place. I expected professional care, but instead, my jacket was completely ruined, and they refused to compensate me for it. I was also charged extra for stain removal on a shirt with tough stains. However, when I picked it up, the stains were still there, exactly the same as before, meaning the extra charge was completely unjustified.

Clean with lots of machines. And the machines accept cards. I was able to dry a full load in about…read more30 minutes - those commercial machines dry quickly

Have been there to use washing machines when my machine needed repair and also use the dry cleaning…read moreservice on occasion. It's near a section 8 housing project but is clean and well managed. They send out the dry cleaning so there's a week turn-around time but that seems to be the case most places. Employees are very friendly and remember repeat customer names. Mr. Quentin was becoming my favorite tailor. He accomplished a very difficult feat on a higher end shirt I thought was destined for the trash. Prices were reasonable, work was excellent, and he was there 2 times/week and worked efficiently. He hasn't been there the last few weeks so I called today to see if he's back and they said he no longer works there. I'm so sad!!!!

Normally good but my last experience was unacceptable. I dropped off my husbands $500 suit on…read more11/6/23, that he has worn 3-4 times (which they have dry cleaned every time). A few days later my husband got several voicemails that were difficult to understand as it kept going in and out. I went in and they let me know they ripped my husbands pants while dry cleaning them, which they proceeded to blame on us, even though the suit is basically brand new, has only been dry cleaned by them AND they weren't ripped when we brought them in. The woman behind the counter who claimed to be the manager let me know to come back after Thanksgiving and that she would repair the pants at no cost and that I would not need to pay for the dry cleaning. Fair. Things happen, I will move forward. I returned today, 11/29/23 and it was a different woman behind the counter. I explained the situation and she said she would have to call her boss to confirm, totally fine. I could hear it was a man on the phone who I have never met before, she handed me the phone and he told me I had to pay. I explained everything again and he asked me to come back later so he can talk to me in person to better understand the situation and we could work something out. I told him I couldn't come back later and that I needed my suit back and should be honored what I was told. After I told him that, he "suddenly" remembered the situation and that I needed to pay even though I was told otherwise. We went back and forth and he just kept demanding I pay. I wanted to get out of there and knew I wouldn't be back. I paid for my overpriced dry cleaning ($27.15) and let him know I would just write a review. It's disappointing as they have been great in the past and are close to where I live. The ladies behind the counter are great but it was the hostile man on the phone that ruined the experience. Had they simply honored what they told me they would do, I would be coming back and not writing this review. SIDE NOTE: While looking at the pants there seem to be stains that 1) weren't there when we dropped them off 2) don't seem to have been treated. Incredibly frustrating. Stains & patched rip shown in pictures.

ALTERATIONS REVIEW - Extremely Disappointed with Service…read more I'm very disappointed with how I was treated here and feel compelled to share my experience. The first time I came in, the owner helped me because the seamstress wasn't available. That experience was perfectly fine--she rushed my alterations and had the dress ready in a few days. I appreciated the efficiency and professionalism. However, my second visit was a completely different story. I brought in two dresses and met with the seamstress this time. She was cold, dismissive, and made it very clear she didn't want to be there. Almost like I was disrupting her work. When I asked if the bust on one of the dresses could be taken in to minimize cleavage, her response was a flat-out "no". As I was leaving, she asked when I needed the dresses and snapped, "I'M BUSY!" As if my business was an inconvenience to her. It was honestly shocking. When I picked up the dresses and tried them on at home, I was unhappy with one of the alterations. The dress didn't lay right and looked better before the changes. I returned to have the stitches removed, and once again, the seamstress made it clear she wasn't happy to see me. She pouted, made exaggerated expressions, and acted like fixing it was a huge burden. The whole experience left a bad taste in my mouth. I am a paying customer, and I expected to be treated with basic courtesy and professionalism. Unfortunately, that was not the case here. I won't be returning and will be taking my alterations elsewhere.

Don't take your clothes here if they're black. However, they dry clean my clothes they came out a…read morelighter shade, like a dark purple. And I called and talked to them about it and they just keep giving excuses like it's your sweat. It doesn't matter; of course clothes are gonna have sweat. That's why I'm taking them to the dry cleaners. I've taken my clothes dry cleaners for years and it never turned out like this.

Evergreen Cleaners dry cleaned my daughter's prom dress. Cost was low and the service was performed…read morewell. I would use them again.

A long time customer and their alterations are always great. I had a suit arm cuff in need of…read morerepositioning and removal of factory stitching. Not an easy task and well worth the pricing. Not the fastest, nor did I want it to be; just done correctly with expert attention. Will continue to support and worth the drive.

I have used The Drycleaners a few times after having my clothes either come back missing buttons,…read moreseams, or even patches at other "chain" drycleaners. I love the family vibes and authentic feel of The Drycleaners. I had a big event and needed a suit tailored in like less than 3-4 days and before a major holiday. The suit ran big and was long/boxy. When I tell you, the tailor took my measurements quickly and efficiently and got work. Now, I paid a pretty price BUT I know I paid for her dedicated service, expertise, and her time because she is an absolute pro! I picked my suit up on time, and with no issues. I loved the outcome and took this experience as a time to enjoy my first custom suit that I will use for events in the future. Thank you!

Clean and well run, and their wash and fold service was quick and reasonable…read more The kicker is the high praise from my preschooler who unprompted said she prefers this place to where I usually have linens cleaned. If they weren't in the wrong direction of a bad permanent traffic jam (it takes me 45 minutes to get there and they are not far away), they would be my permanent go-to service. As it is I save up laundry for when I know I'm going to have another reason to be in the area! Top-notch.

Our washer at home broke while we were going through a busy time and I brought our laundry here for…read morewash and fold. It was returned to me with an expensive and loved piece of clothing missing. They offered us $50 credit as an apology. Don't drop off your clothes here - they'll steal from you and try to use it to drum up more of your business. Yeah right.

My freshman year of college and on the first day of ECON 2116, I'm sitting in class and my…read moreprofessor said something to me, the enormity of which, I would not fully comprehend until a few decades later. He continued that in this class we would learn about supply/demand curves, calculating present value analysis, and Game Theory. But before all that, he said, if there was nothing else that we left his class with it was this basic truism: "The majority of financial decisions you make in life, can be simplified into trading your time for money." Sounds simple enough, and as a somewhat know-it-all 18 yr old, I thought my prof was full of crap, but now I see how accurate that statement was. Should I take a few extra minutes the night before to prep my food to brown bag lunch or spend $10-$15 eating out? Spend 1-2 hours mowing my lawn, bagging my yard clippings, and collecting leaves - or - spend $100-$200/month on a lawn service. Use my 10 yr old Mr. Coffee machine and a bag of Kirkland brand coffee or make a Starbucks run in the morning? Or as referenced in this review, spend 1-2 hours during the weekend to wash and iron my "work clothes," or use a dry cleaner? Pre-Pandemic, I would schlep into my office 4 days a week in downtown DC and 10 months out of the year, I had to either wear a shirt/tie or a suit. Not that I minded that, but I HATED having to wash and press my own shirts. Dress slacks are easy...men's shirts are a pain. You gotta remember to pre-treat the the collar, and no matter how much starch I sprayed or times I went over a section of the sleeve, the garment would still be a bit "wrinkly." I started using Sandy's Cleaners around 2017 and have a loyal customer ever since. Small local family owned business, and believe it or not, all of the garments are actually cleaned there ON-SITE!!! Most dry cleaners actually send their clothes out to an off-site facility where they are bulk cleaned. Not at Sandy's. There is a plant on the premises, and the friendly folks have always done a great job with my professional wardrobe. What I especially like, is if there is a particularly challenging stain, they will examine said stain and let you know if it can be removed or not. 9 times of out 10, they've been able to get out that errant coffee drip or ketchup splatter on my shirt...but if they can't, they let me know ahead of time. Now that I'm back in my office 2-3 days a week, I find myself dropping stuff off here again on a weekly basis; which is not a big deal since this is just a short detour from my weekly COSTCO run which is 5 min away. Could I go back to laundering and pressing my own shirts at home...sure, but why would I want to "waste" a perfectly good Sunday evening doing this chore when I can outsource it for a reasonable fee? Admittedly, my professor's "advice" was his take on the old "time is money" adage, but his words have held much value as I've progressed through life. Note: Sandy's only accepts cash and personal check. As of this review, men's shirts are $1.85 which is also cheaper than most other places.

This place was great! It was very reasonably priced- Walton Saturday with the 20%off! Ready in just…read morea few days and job well done! Depending on which direction you are coming from, it's difficult to get into the lot because of the no u turn sign. Otherwise, happy with the service!

To their credit good turn around time. Yet unfortunately their prices give me pause. I'm sure…read moreinflation is hurting them and other small businesses. Ideally would I like to support smaller companies? Yes but unfortunately as a single dad I have to watch every penny. Let me say this, if you're getting suits and high end items cleaned, this is where you'll want to go. My rather expensive dress clothes will continue to go here occasionally. Unfortunately their prices are double what Zips can do things for. They are a larger company. It's economics and not personal why I go there more. The folks at West Springfield Cleaners are super nice. I contend they do a better overall job. That said I'll definitely see them for high expense clothing, and if you're in a higher salary bracket, you may prefer these really professional folks.

They might steal your clothes…read more This business is a service provider for smaller dry cleaners and the owner thinks that it's OK to not return customer's clothes if he has an issue with that shop. STAY CLEAR!