The good: excellent quality workmanship and a superb eye for the fit (a suit jacket or blazer) I made a deposit and the remainder was due upon pick up at the appointed date. The bad: there was a surprise and significant up-charge when I arrived to retrieve my jacket, something that I had not budgeted for. I insisted on paying the balance that we had originally agreed to, that was circled on my ticket and the "extra" charge was waived without fuss. Also, a button was missing from the surgeon's cuff at the end of one of the sleeves. Not a dealbreaker. All said and done, I'm pleased with the services rendered. Would love to see a jar on the counter: Need a button, take a button. Have a button, leave a button "Sometimes we have to have a breakdown before we have a breakthrough" read more

I have been coming here for years. The woman who owns the shop is incredibly nice and although it's a little pricey I know I can count on receiving excellent customer service and well taken care of laundered items. This go around I needed my Michael Kors 100% wool coat cleaned and was happy when I picked it up because it's COLD this Jan 2026. read more

Princess Quality Cleaners - Cleaned wool coat - Dry Cleaning Near Me - Annandale, Virginia

There is a friendly staff. My clothes were always properly cleaned and always done on time. I couldn't ask for more!

I recently had some work done on some shirts and two days later the stitching that I was charged an astronomical price for on one shirt came apart and ripped. When I brought back the shirt there was less than zero consideration given to my patronage days before. The owner - Ms. Kim - was flippant and unapologetic and indicated that it was not the shoddy work of Princess Cleaners but something I had done. I politely left the establishment but not before indicating to her that I needed to write a review citing the lack of customer service and appreciation : - ( read more

I have been going to the princess quality cleaners to get my dresses altered for a few years now but never left a review. But I finally wanted to leave a review because the alteration lady did a fantastic job on my wedding dress last year as well as my brides maids' dresses. I know there aren't that many trustworthy wedding dress alterations near but I would recommend this place. I went in for the first fitting 3 months prior to the wedding and second fitting 1 month prior. She also was able to sew in the jeweled belt I got from etsy. I brought my dress in after the wedding to get dry cleaned and boxed to be put away. I'd highly recommend this place for any wedding-related alterations! read more

I came here because the one by my house closed down. The customer service here was pretty good. The Korean lady who helped me was friendly and nice. The prices here were super expensive comparing to other dry cleaners! I brought in 10 items, mixed of pants, shirts, and sweaters, and it came out to be $50. Just ridiculous! I told her that it's too expensive, I never paid this much for my dry clean. She then gave me a 20% discount, only this time. She also recommended to do my shirts as laundry only... Everything looked good when I picked them up.. Until I checked the shirts closely where I found that a button was missing on one shirt, a button was broken on another.. I was thinking, just because I didn't do dry clean, they did a crappy job on my laundry items. I would not recommend this place to anyone unless they want to pay overpriced service or have their clothes ruined. read more

Tried this place out because it was more convenient than my current dry cleaner. What a mistake. My brand new, gorgeous, white Calvin Klein dress came back dirtier than I dropped it off. There is a massive stain on the front of the dress that was not there prior. They also charge extra for silk which no one else does. So my 5 items cost upward of $45 dollars before the first time customer discount... Needless to say I will not be returning, and neither should you. read more

I've been getting my dress shirts cleaned here for a few months now and this place has been consistently good. No complaints about customer service as they are decent about listening to your requests. If you're looking for a place to get your shirts cleaned reliably and affordably, I'd recommend this place. read more

Over the last few weeks I've brought in my winter coats to get repaired and cleaned, as well as some work clothes to get laundered. I thought the quality of the services was very high for the price. I agree that the prices are higher than others, but I thought it was worth it. read more

This place close to my house, so I thought I would stop in as I needed one wool 12x12 throw pillow case cleaned, as it had fibers from my blanket stuck to it. I was a bit shocked that I was charged $10 for this, but paid it because I was already there. I returned later to get my item and it looked absolutely no different from before it was "cleaned." So I told the woman behind the counter that I don't think this is very clean. She took it, went over it with a lint roller for a few seconds and gave it back to me. What I really wanted her to do was take it back and clean it for me considering I paid her to do so. There was a big line though, and I didn't want to inconvenience everyone. So I took the pillowcase down to this place in Woodbridge, by my work, where I believe I was charged @ $2 and it came back clean. read more

I've used various dry cleaners over twenty five years in several different towns, so I'm fairly clear on what to expect. However Princess Dry Cleaners does not meet the bar, in my experience. I've had three bad experiences with them over three years. First, they gave me someone else's clothes. I didn't even notice for a week, and I ended up keeping them. But seriously, this is a "never" type event. (Meaning, it should "never" happen, and it's actually never happened to me before). I was busy, the clothes were old, and cheap, so I just wrote it off. Second, my crazy cat peed on my blazer one day (in a fit of pique), and I took it to them. I specifically told them my cat peed on it, and I needed them to get the smell out. I realize this isn't easy (having had a cat), but it is possible. They returned the blazer, cat-pee smell and all. I wrote this off to sheer laziness, and incompetence at dealing with pee. Whatever. The third, and final incident, involved more lost clothes. I had left my nice wool overcoat, a woman's blouse, about five ties, a jacket, and two pairs of pants. I went back the next weekend, and asked to pick it up. They said "You don't have anything to pick up." Puzzled, I went home, and looked everywhere thinking I must have picked it up and forgotten about it. I went through the house twice. Checked the car. Nothing. So, I go back. And I said "I looked everywhere. I can't find it. You must still have it. If you don't find it, I'm never coming back here again." And the worst part? I had PREPAID them for it. So....they had my clothes...and my money. I go home. Five minutes later they call. "Yeah. We found it." I go pick it up, and rip them a new one in front of several customers. Bottom line. These a-holes misplaced my clothes, not once, but TWICE in three years. They completely denied losing them until I threatened to take my business elsewhere. Then "magically" they find them. Summary: Based on my experience, Princess Quality Cleaners are lazy, incompetent, and dishonest. You can do better than these a-holes. read more

I brought about 12 feet of sheer pinch pleat drapes in. They did a good job removing the pins, carefully cleaning them and when I picked them up they were dust and pollen free. They hang nicely now. It cost about $100. read more

They are little overpriced however, I come here because the owners are the nicest people on the planet! Always extremely sweet and they never mess up my clothing. I just love them! read more

Yes they do a good job but are extremely pricey. I brought in 8 items and paid $52. I will probably go elsewhere next time. Anyone knows a good dry cleaner in the Annandale area with reasonable price, let me know... read more

I've been looking for a lot of dry cleaners for years, but I've never been more satisfied with their services. Above all, I like the detailed service. I really like the owner's mind that finds small spots and cleans them neatly and finds small wrinkles. read more

Their alteration is always better than what I expect. Dry cleaning is also reasonably priced and comes with friendly service. I want to recommend here to many people with dry cleaner that provides the best service around Annandale, Springfield. read more

I would totally recommend this place! Very affordable price and they are always willing to negotiate price! The owners are very sweet as well! 5/5 would recommend read more

WOW~~~ Their price is EXTREMELY expensive!!! Two half-length coats and a dress are almost $70??? It's way too expensive!

I should've listened to the other reviews and went somewhere else. I came in to get a pair of pants tailored which cost me a ridiculously high price. I asked them not to cut certain piece of the pants off and told them 3-4 times to make sure they understood. I came back the day they were ready and they did exactly what I asked them not to do. They even charged me extra for my request and still didn't do what I asked. My pants are ruined and now I have to buy a new pair. I've lost a great pair of pants and 50$ that they refused to refund me. read more