If I could leave zero stars, I would. I went in on Friday afternoon to get a simple haircut (cut my split ends). When I arrived there was only one lady cutting hair and another lady (who might've been the owner) sitting down, talking. I waited for about 10 minutes until she was done with the client. I told the "hairstylist" I want to cut 3-4 inches off, then BOTH ladies that work there suggested layers. I gave in and told her okay. Once I sat down the lady started talking and cutting, DID NOT WET MY HAIR AT ALL, DID NOT ASK HOW I USUALLY DO MY HAIR. While she was cutting my hair a group of boys walked in to get a haircut. I believe she felt pressured to quickly finish my hair so she continued to CUT CUT CUT. She "curled" my hair so when I got up I didn't realize that my hair was uneven. When i got home i noticed my right side was shorter than my left and she cut WAYYYY more on my right side. I immediately called the salon and told the lady I was not happy with my haircut and she said I could go back to get my money. I told her I do not live in the area and would not be able to go until Tuesday she said it was fine. So I went today to get my money back. When I got there the only person in the salon was the lady who cut my hair and I told her I was there to get my money back. She said she could fix my hair because they do not give refunds. I told her that's not what they told me on Friday and I do not want her to touch my hair anymore. She proceeded to say that my hair was very damaged and that I styled it different. I put my hair down and showed her how uneven and ridiculous my hair looks and that I just want my money back. She then gave me $25 (I ACTUALLY PAID 35 BECAUSE I'M NICE AND GAVE HER A $10 TIP). At that point I didn't mention the $10 and proceeded to leave. As I was walking away she said "Gente sin verguenza" I'm pretty sure she was talking about me, but I believe I have a right. I know hair will grow but it's not okay to pay for an uneven haircut. I now have to find another place to get my haircut.
I did not get her name but she is the first lady on the right side. She has short hair with highlights. She was nice (while cutting my hair) but I don't think she knows how to cut womens hair. read more