I had a nice visit at Dr. Chesner's office today for a routine eye exam and new prescription for glasses. He's a very kind man and the exam was thorough and quick. The assistant was nice and helpful as well getting me settled in. They have a great selection of designer frames as well which I'm glad my insurance covered. No problems with my visit. The office is very clean and there was street parking all around as well as a parking lot. Come here instead of going to a crowded mall. read more

The below story is 100% true. I went to Dr. Chesner for many years, from age 22 until 30. Starting at age 22, I started having issues with my vision, specifically astigmatism in my right eye. Every year, it seemed that the vision in my right eye got worse, and every year, Dr. Chesner increased my prescription. This went on for several years, until I could barely see out of my right eye (my vision in my right eye is now about 20 - 350, left eye vision is about 20-30.) One day, in roughly 2016 (at the age of 30), I went to see the good Dr. Chesner, and he was out for the day. I saw the other doctor in his office, whose name I can't remember right now (though she is female with a South African accent). THIS WAS THE FIRST TIME I EVER SAW HER. When she did my vision test, she noticed in my file the precipitous decline in my right eye vision. After a quick discussion with me, she tentatively diagnosed me with Keratoconus, the thinning of the right cornea. She then referred me to an Ophthalmologist. In my first visit to the Ophthalmologist, I was formally diagnosed with Keratoconus. Unfortunately for me, the Ophthalmologist indicated that my treatment options were limited, as the thinning in my right cornea was so far along and vision so bad, that there was not much that could be done other than corrective lenses and, eventually, cornea replacement surgery. Apparently, Keratoconus impacts those in their younger years, and typically slows (or stops) progressing when the individual reaches early 30s. The Ophthalmologist further indicated to me that had the Keratoconus been spotted earlier, they would have had other options, such as corneal cross linking, which could have potentially slowed the cornea thinning and prevented my ostensible one-eyed blindness. My thoughts on the subject are this: If the other optometrist in Dr. Chesner's office could IMMEDIATELY DIAGNOSE what was wrong with me in my first visit with her, why couldn't Dr. Chesner at least suspect something was wrong with my cornea? I immediately thought about hiring an attorney to consult on Dr. Chesner's incompetence, but I ultimately decided against it due to my mother's personal friendship with Dr. Chesner's wife. I did eventually talk with a lawyer in 2019, and the lawyer indicated that though the statute of limitations had passed, had I acted timely, I may have had a case. Apparently, facilitating blindness is considered somewhat problematic in the eyes (pun intended) of California law. read more

Louis did a really great job examining my eyes. Easily took the most care and time of any exam I have had.

I recently signed up for a vision plan through my work, and found this office through my provider's website. From there, I checked out the website for the practice (http://www.drlouischesner.com/) and thought it seemed like a nice place, especially for families. While my family is just me, I tend to be more comfortable in places like that. My appointment was with Dr. Chesner, although others practice there as well. I arrived early, expecting to need time to fill out endless new patient questionnaires, but apparently, Dr. Chesner likes to ask the questions in person and write down what he needs to know. As a result, the only paperwork was something the insurance required. When it came to the eye exam, he was really quite nice, an older gentleman that has clearly been doing this for years. Everything went very smoothly. My only complaint is the selection of frames. I was warned of this in advance by someone who'd been there. Trying on glasses is a very Goldilocks experience, even in better circumstances. There's always some little thing about each pair that isn't quite right: the way they rest on your nose, they're too narrow in relation to your face, an odd color, high cost, etc. Add to that my natural indecisiveness and I felt I was in quite the predicament. However, after plenty of looking, I settled on a pair similar to my old frames and only a little beyond the amount covered by my insurance. While the amount they pay for frames seems pretty standard, according to an assistant there my insurance is really good for the lenses themselves, so I ended up getting pretty much every add-on offered, including the transition feature that turns them into sunglasses in UV light. They were ready within a week, and the man who helped me when I picked them up was nice. Now that I've worn them for a few days, I really like them, both the style and the UV protection. Overall, I had a very good experience here, and I hope I continue to have vision insurance so I can return in the future. read more

Earlier this afternoon I called Dr. Chesner's office and one of the optometrist answered; she was very welcoming over the phone and even looked up what my eye insurance covered for new glasses, lenses, and my copay. Within 30 minutes their office had a free opening and I was lucky enough to go in right away to fill out simple paperwork, get an eye exam, and purchase new glasses. Everyone in the office was so kind and Dr. Chesner was fantastic. I'm so excited to get my new glasses and I highly recommend this office. read more

Beware of the $120 fee for not purchasing contacts at the Office. The exam was excellent and complete. I was very comfortable with Dr Rosenblatt. She was very caring and took time to explain the procedures and provide explanations. The front office staff was a different story. I explained I would not be ordering my contacts from them and would like my prescriptions. She seemed confused and said she would have to speak with the doctor. She returned to say I would be required to pay a $120 out of pocket fitting fee. Three weeks later, I've not received my trail pair of contacts. Very disappointed. read more

I've seen both Dr. Chesner and Dr. Rosenblatt. I have had pleasant experiences with each. Overall, I would recommend going here for the optometrists themselves. Recently, Dr. Rosenblatt went out of her way to try to find out what was going on with my night vision (seeing double lights). She did so many different formal and informal assessments to truly pinpoint what was going on. On top of that, she walked me through each assessment and was honest and informative. I had a very pleasant experience with her. On the flip-side, the staff is not very pleasant or accommodating. There are two receptionists that I have seen in the last few years. Most often it is this young brunette woman. She seems like she just dislikes her job and isn't afraid to hide it. She has that pleasant smile, but inside she's thinking about just walking out. It's truly annoying every time I am forced to speak to her. The pay specialist, an older woman in the back, show intermittent attitude towards customers. Sometimes she is so friendly and willing to help you financially. On other days, she also appears to not care about your situation, experience, or overall satisfaction. Again, the optometrists are amazing. I've given them 3 stars more-so for the staff attitude and overall experience from entrance-to-exit. read more

We've had ok visits with Dr. Chesner generally. Glasses are on the expensive side, it sounds like people have a difficult time with their co-pays for contacts, but we liked the location and smallness of the office. But we recently called and scheduled two appointments for the next day, and left in the middle of a work day to attend it. When we got there, the receptionist informed us they were too busy and had written the appointment down wrong, and to "come back again tomorrow" with a "sorry but not sorry" attitude. The other two receptionists acted as if we were invisible. Why does this office need three receptionists, none of which know how to handle booking appointments? I wonder. read more

I've seen Dr. Chesner two years in a row now and he's really a great find. I feel like he treats his customers so well. My eyes are super sensitive, so I came in even though I have a few of my old contacts left because my eyes were feeling irritated, so he's taking just my regular copay for the new specialty ones because the old ones weren't working out! He's even fixing up my old glasses because the cheap ones I got from VSP were losing some paint. I feel like he's a community based business and he wants to make sure his patients feel like members of his community. I would definitely recommend you try him out. When I came in the staff were really good about telling me what my insurance would cover and what it wouldn't, so I knew exactly how much it would probably cost me before we even started, which is great because that can be stressful. Don't go to the mall, or those mega chains because they're so impersonal. Dr. Chesner has his own parking lot so it's easy to get in and get out... it makes it just that much easier to take care of things! His packages include the eye appt as well as contacts or glasses, so all I had was a $20 copay... no need to break the bank, just take advantage of that insurance you're paying for... they do the billing for you! read more

I had a great experience as a new patient. The eye exams are more comprehensive than the ones that I'm used to which is nice because it feels like they really care about the health of your eyes. Dr. Chesner is also very nice and friendly. I felt like a guest in his home and I didn't want to leave! The office itself is beautiful. Love the architecture design and wooden beams! Very nice feel for an optometrist office. I'd highly recommend :) read more

Best optometry place i have EVER been to! Why? 1. Great selection of frames 2. Friendly, funny and awesome staff who helped me select the perfect pair. 3. I once brought in some older Fendi sunglasses that I bought in Milan about 8 years ago that were bent. They fixed them for me on the spot, free of charge. 4. Christy helped me with my contact lenses and the issues I was having. The customer service is 5 stars all the way. 5. Dr. Chesner and the other doctor there are very good. 6. When I lost my job (and therefore my insurance) Dr. Chesner let me pay in installments with post-dated checks. I will always come back to this place for sure! read more

I have been going to to Dr Chesner's office for well over 15 years. When I got married, my wife started going there on my recommendation. When my son needed glasses, I was happy take him there. The parking is awful and it's hard to get in and out of the location. The prices are a bit high. The office staff don't use email, everything is done by paper and filing cards in boxes. It's quaint. The only reason I didn't leave years ago is because I think that Dr Rosenblatt is by far the best optometrist that I've ever seen, and I've had eye issues for over 30 years. The current office staff though has become one negative too many. They can never find me in their "system". Each time they talk to me, it's like the first time. They can't keep track of the different insurances my family uses. When they ordered the wrong contact lenses, they acted like I inconvenienced them. They make even trying to make a new appointment feel like you are adding one more thing to their plate. I called a new optometrist for the first time since the early 2000's. They figured out my insurance, gave me an appointment within a week, then I got an email an hour later with all my info. That was amazing to me after so long. If you just need run of the mill glasses or contacts, this place is not worth the headache. read more

After going to the same eye doctor in La Jolla for 20+ years, I finally decided I should move that kind of stuff closer to home and so enter Dr. Rosenblatt. I was her first patient of the day and her soft European accent and warm smile put me at ease for a painless and thorough eye exam. Afterward I went out to visit with the ladies behind the counter concerning filling my prescription, and this is really the best part! I am going to admit right here that while I am willing to pay a lot for high index lenses with all the bells & whistles, I do not like to pay a lot for frames and so am normally a bit suspicious of eyeglass boutiques that are attached to a doctor's practice. HOWEVER, these ladies won me over (more specifically, Deborah won me over) by finding a beautiful pair of COACH frames and then discounting them to keep them in my budget. How's that for service?? Not only can I see, but I'm fashionable, too! Location is a bit hairy to get in and out of from any direction other than driving west on Madison, but parking is adequate and the inside of the building is clean, modern and professionally outfitted. I will definitely be back! read more

I never thought I'd even care to write a review for an eye doc, but Dr. Chesner is that special! He was one of the friendliest doctors - of any kind - I've ever met. The appointment was quick and painless. I have this weird fear that other eye docs have tried to convince me to get a new prescription even when I don't need one just to make a sale, but Dr. C. made sure I knew my script hadn't changed and that my glasses were fine as they were :) Integrity goes a long way these days! read more

Been coming for over 5 years, friendly staff and Dr. Chesner is really easy to talk to. He will take the time to listen and offer you what you need. Staff will try to upsell you but usually you want to best for your eyes anyway, at least I do! Accessible with plenty of parking, plenty of frame choices and usually week turn out on new glasses/frames. read more

Dr. Chesner is amazing and thorough! Just left my apt very happy. I have been coming here for years and wouldn't go anywhere else. I'm hitting that age (40+) where u just need to update your prescription for your glasses whether you like it or not. I had an old pair with anti-glare for night driving, and they just seemed horrible to wear at night and he was kind enough to talk to me about my glasses and we went with anti-glare this time around. I was not even charged for the new lenses!! The office is clean and staff is friendly and efficient. I am always able to book my apt when I need it and my glasses are ready within 7-10days. The selection of frames is really impressive and well priced, and they parking is easy as they have their own lot right at the corner of Texas and Meade. I am a school teacher for the district and the take our read more

Madison Optics Optometry - Eyeglasses galore! - Optometrists Near Me - San Diego, California

My family and I have been patients of Dr. Chesner for many years, and we would not go anywhere else. He is as good as it gets. Eyeglass frames fill the walls of the office and, therefore, the choices are limitless. He recently repaired a pair of my favorite glasses which were shattered. I was sure I would have to purchase a new frame with a new prescription but walked out the same day as a happy client. read more

I checked this place out because it was right down the street from my house. I will start off by saying Dr. Rosenblatt is awesome. Very thorough in explaning what she is doing and what they're looking for when they're performing their examination procedures. Their tests seem to be more involved than your typical asian optometrist. She was able to identify that I was not shutting my eyes completely while sleeping and is reasonable with the practicality of your use of contacts/glasses. Overall, my experience with Dr. Rosenblatt was very pleasant. Probably one of the best eye examinations I've been given. read more

I see optometrist Dr. Michelle Rosenblatt here. I credit Dr. Rosenblatt for determining that I was at risk for glaucoma even though my eye presures were normal. As a result I've been able to start treatment to avoid further vision loss. She also set me up with excellent progressive eyeglasses which was a challenge because of my strong prescription. Highly recommended! read more

It doesn't get any better than Dr. Chesner and his outstanding staff. Their patient care and concern is 100%. They were able to sort through my Davis Vison Care benefits to get me all my coverage provides. This is something I had spent 2 days trying to discern and getting nowhere. Thank you Dr. Chesner, Sarah and everyone in the office. read more

The staff is super friendly, helpful and really just make my visits a pleasant experience. My glasses broke and I have a very unique prescription with an astigmatism. They were able to help me get squared away, taking extra care of me and had appointments available as soon as next day! I appreciate them so much and would recommend them to anyone looking for contacts or wanting to check their prescription read more

I've been going to different optometrists for over 16 years and have never received the level of service and professional like I did from Dr. Chesner. He is professional, dressed well but laid back and nice. Centrally located and parking available. Reasonable prices. Greeted as in the lobby. Definitely will be recommending everyone! read more

I had an AWESOME experience here. The optician Sarah was wonderful. Very caring and professional! They will take care of my eyes forever. read more

My husband and I have been going to this office for about 15 years. For the last couple of years, it seems like the office staff is getting worse each time we go in. It hasn't been a big issue because we go once a year, order or glasses/contacts and move on. Well, today will be my last visit to this office. I have great eye care insurance and my office visit has always been covered by my insurance. Except for a small co-pay. Today, for the first time in 15 years, I had to pay out of pocket for my office visit because I was ordering contacts. I tried to ask the Dr. about this, he was standing behind the counter telling the gal how much to charge me, and he looked away from me and rolled his eyes. After he rolled his eyes for the third time, I asked him if he was upset that I was trying to clearify the charges and he yelled at me, saying, "Don't you think we should get paid, don't you think our time is worth anything?" I told him that I have had the same exam for 15 years and this is the first time I have been charged $170 additional out of pocket. I explained that it would have been nice to know this upfront as I may have made other arraingements. (I don't even wear contacts very often, I wouldn't have even ordered any.) I let him know that I would pay what I owe him and I will not be back. He did not seem surprised. In fact, he seemed like he couldn't care less. read more

i got my latest pair of glasses here. they have a decent selection of frames, at least more than my previous optometrist. the staff here is pretty easy going and dr. chesner is nice. i had a good experience. the only draw back is that they don't sell contact lenses by the individual box. you can't even get a set of 2 or 3! you have to buy a set amount of boxes that are pretty costly. this was a very disappointing factor. read more

I found him to be overpriced and he just exudes a general sense of discontent that permeates thoughout his whole staff. Would prefer to get glasses from Costco the next time. read more

I love my eye doctor & the staff. Dr.Chesner is a classy family eye doctor. He is so helpful and good spirited. After my eyes got checked, I got my glasses. A week later I noticed they hurt my nose....I called them, and they told me to come back & exchange them for free. So nice! They also take VSP insurance, which a lot of places don't. read more

i came here in desperation since a pair of glasses i ordered online came in the mail and i really wanted to have a prescription filled immediately. i didn't make an appointment, so i sat down and filled out their question sheet. my turn came, and i was helped by a lady( i can't remember her name) who was very nice. after checking my eyes, she told me that my vision wasn't very bad and suggested that i get color changing lenses for my glasses so i can wear them more often. i like that she was honest with me, that everyone was super nice, and i was helped immediately without an appointment. they also told me that my glasses would be done in a week, but i got a call 4days after my exam to notify me that they were finished. the only drawback is that the selection of glasses weren't suiting to my taste. then again the selection of glasses, at any place i've been to, aren't suiting to my taste. read more

I called them in need for a contact lens exam ( last minute and fit me in!). Staff is friendly, and quite entertaining. They don't push you to buy anything but rather have you test out contacts to make sure they don't bother you. Follow up appointments are a part of the price and not extra (and this is 2/3 of price I used to pay). They definitely have customer service in mind. And will be my go-to next year when I need a new subscription. 10/10 would recommend friends as well. read more

We've been going to Dr. Chessner for a few years now and he is awesome! He is a great optometrist - he takes time to explain things and make sure all of your questions are answered. He is calm and friendly and always greets people in the lobby when he's walking through. I've ordered glasses, sunglasses, and had lenses replaced in existing sunglasses here and they've always been great. The staff takes time to adjust them and make sure they are the perfect fit. Thanks guys! read more

I don't have a whole lot of experience with optometrists, but as far as I'm concerned this place was great. Friendly, helpful, informative, educational, good selection. Dr. Chesner was a great guy. read more

I first went to Dr. Chesner because his office accepts my vision insurance (VSP) and because of its convenient location. However, I kept going to his office because of the customer service. Dr. Chesner and his staff are always so attentive and friendly. And it makes me feel a bit better patronizing a small business rather than the conglomerate that is Lenscrafter. The office is located at the corner of Texas and Madison, right when you are coming up from Mission Valley to University Heights. There is nothing fancy or high-tech about his office, but it is well maintained. They are also able to order frames from the manufacturer if they do not have the frames available. Although the parking lot is small, I have never had any issues finding a spot. Final note: you can make appointments online, which is super convenient. If you are looking for an optometrist, I highly recommend Dr. Chesner's office! read more

First time visit and will continue to go back as needed! Staff was friendly, very helpful and knowledgable! Dr. Was also very friendly and patient. Large inventory at a very reasonable price. read more

I have been going to Dr. Chesner for years,very friendly staff,clean office and Dr. Chesner is a very kind gentle person.I would definitely recommend him to anyone. read more

Best optometry practice ever! If you're not going here, you're doing it wrong. Great practice, great customer service.

Dr. Chesner is a great eye doctor. He has been correcting my vision for years. I always feel right at home. The office staff is friendly and knowledgeable. They have a great selection and if they don't have they will help try to get for you anyway. read more

I love Dr Chesner! He is so sweet and gentle, careful and soft spoken. He always greets me by name and with a smile, and reminds me of the Drs I grew up going to in small town Wisconsin. San Diego needs more small businesses like Dr Chesner where people can forget about being cool or busy or rushed and just get great service from real professionals. Also he has frequently hooked me up with extra samples, and even a free visit when I wound up with not an infection or scratched cornea like I thought, but just an inflamed eye that didn't require a prescription. read more

So thankful to these guys. My son is only 11 and they did a marvelous job teaching him how to put his contacts in. It's a big deal for a kid who doesn't want to wear glasses when the doctor talked to him like an adult and said you can do this but it's not going to be easy and you have to take good care of your eyes. So many thanks. We all left so happy. Have been clients for a long time but the contacts part was new for us. read more

First visit was impressive. The entire team was attentive and helpful. I felt like I was at the family doctor and have been going there for years. The team understood my insurance and helped me make the best decisions for my budget. Highly recommend. read more

I've been going to Dr. Chesner for years even though it's really not in the area for me anymore. I've always had a pleasant experience there and all the staff is great! I just broke my glasses today and called for an appointment expecting to go in maybe a few weeks from now. My appointment is tomorrow!! On a Saturday! Can't beat that! read more