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Madewell

3.9 (74 reviews)
Closed 10:00 am - 8:00 pm

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Reviews With Photos

Fitting room
Melanie N.

The store is well-organized and neat on the second floor. There was an event for a jewelry pop-up. If you subscribe to Madewell's newsletter it'll send you invites for future events. Big selection here even in the clearance section at the back of the store. I like coming in so I can try on shoes in-person before committing to a size. Wide-feet problems... The fitting rooms are spacious and well-lit. Good area to see if an outfit bangs or not. Not a long wait luckily. The employee nearby got me into a room quick. There's also a sitting area for resting if needed in the middle of the store. 50/50 employees were masked and unmasked. The cashier was friendly as I checked out. I'll be returning to this store in the future. RIP my wallet.

Wrappers on the floor/ dust debris

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15 years ago

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13 years ago

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15 years ago

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9 years ago

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15 years ago

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8 years ago

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7 years ago

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6 years ago

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10 years ago

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11 years ago

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6 years ago

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9 years ago

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8 years ago

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10 years ago

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11 years ago

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10 years ago

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9 years ago

Business owner information

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Madewell

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12 years ago

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10 years ago

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12 years ago

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14 years ago

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12 years ago

Great customer service! Staff is very welcoming and ready to help. Great quality clothing. Love this place.

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10 years ago

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7 years ago

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15 years ago

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14 years ago

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Page 2 of 2

Ask the Community - Madewell

Review Highlights - Madewell

The clothes here will definitely last you a long time, as they are quality clothing.

Mentioned in 4 reviews

Read more highlights

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Shoe City - All I hear is crickets.

Shoe City

2.1(42 reviews)
1.9 mi
$$

If I could give this place a 0 stars, I 1000% WOULD. This was my first time coming to this…read morelocation, buying my son a pair of shoes for school. The 2 who worked here did not greet us and had zero enthusiasm!!! my personal opinion is they needa go ahead get rid of the store.. or hiring a more enthusiastic team!

I bought a pair of Converse high top sneakers and the Soul came unglued from the upper rubber base…read more She had them for about 3 months and I figured they would stand behind them because they were defective . They were quick to tell me they'd only warranty shoes for 30 days after that you own the junk . 30 days may be reasonable for shoes that have been abused by their owners however when there's a defect in the material I don't think 30 days applies . In my entire life I have never had a pair of sneakers of any brand come separated between the soul and the rubber outer band that secures the upper to the soul . There are no signs in the store that say 30 days warranty only. I asked him where is the signage that says warranty ends in 30 days and she said it's on my receipt . I told her that's a hell of a thing to give me a receipt with a notice that my warranty is only 30 days after the fact that I've already purchased the shoes . They should let me know that right up front that we're not going to warranties shoes for quality and workmanship after 30 days . Probably because they are using the cheapest junk shoes that they can find . I would suggest that the shoes that they sold me were probably seconds .

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Shoe City
Shoe City
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DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse

3.2(155 reviews)
0.4 mi
$$

A great variety of shoes to select. I have a wedding in June and was able to find the exact shoe…read moreand size without any complications. The service is wonderful, employees are walking around the store and asking if I need assistance. The value is fair, but downloading the app and signing up gives you a great discount! This shoe was $110 retail and after the app coupon, it helped take of $20! Bringing my total down to $90 + tax!

This DSW location that I visited was at Costa Mesa. Parking garage at Metro Pointe is nearby and…read morethis store is located across from Nordstrom Rack. I had a really good shopping experience here. The store had a huge selection of shoes for kids, men and women, and it was easy to browse because everything was organized by brand and style. They carry popular brands like Brooks, Sauchony, Nike, Adidas, New Balance, Steve Madden, UGG, Converse, Vans, Skechers, and Dr. Martens, so there are plenty of options whether you want athletic shoes, casual sneakers, heels, or boots. My current goal is to collect all colors of Brooks and Sauchony shoes in every style and color. They are a great fit and especially important and comfortable as a stability shoe. They tend to be on the pricier end but at DSW you can collect rewards and there are even sales going on. The staff was friendly and helpful when looking for sizes and even offered to order online so that I can pick them up at the store. I always start with the large clearance section first to look at stylish and fun shoes to wear because there were a lot of good deals on name-brand shoes.

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DSW Designer Shoe Warehouse - Exterior

Exterior

DSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse

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Lucky Feet Shoes

Lucky Feet Shoes

4.9(59 reviews)
1.9 mi
Walk-ins welcome
Family-owned & operated

I walked into this store nearly in tears because I could barely walk. I had gotten to the point…read morewhere I was literally going down the stairs at home on my butt, and my "new normal" had become walking down the stairs backwards. I have plantar fasciitis and bone spurs in both feet, and because I didn't have the proper shoes or inserts, I was compensating in all the wrong ways -- pulling muscles here, straining muscles there -- until eventually the pain was everywhere and completely overwhelming. Honestly, I felt defeated and scared. I truly thought something more serious had to be wrong because the pain had become so severe. The moment I walked into the store, NAOMI greeted me with a smile, and as crazy as it sounds, I immediately felt this sense of relief -- like maybe I was finally going to be okay. She listened to everything I explained, was incredibly knowledgeable, and genuinely cared about helping me. After using the foot scan machine and seeing the results, she picked out several pairs of shoes and arch supports for me to try. Then she went above and beyond by sitting down and helping put the shoes on for me. In that moment, feeling cared for and supported meant everything because I was truly struggling physically and emotionally. I decided to wait a full week before writing this review so I could honestly speak on the results -- and WOW. Absolute game changer. LIFE changer. I'm an Assistant General Manager at a very busy, fast-paced hotel, so being on my feet constantly is part of my everyday life. A week later, I can genuinely say I feel like a different person. The customer service here is TOP NOTCH, and Naomi is an absolute gem!!! Thank you so much!!!! This will be the only place I buy shoes from moving forward. Thank you for changing my life more than you probably even realize. ~ Kristina

Raise your hand if you've bought shoes for yourself based on what others are wearing, without…read moreknowing if they're what would work for you. For the longest time I've had hit and miss instances with shoes. I've ended up with ingrown nails that required surgery. I've ended up in even more pain than I probably should be in. Enter my friend reminding me that foot analysis places exist and to "treat myself." I made a free appointment online and Cheri had me stand on a scanner of sorts. First thing that caught me off guard was I'm not a size 7 in everything... I'm an 8 (oops). Second was learning I pronate which makes sense why my ankles need so much support (esp with my health issues). Everything from start to finish was a breeze. Cheri set me up with some Hoka Gaviotas as well as some cute boot/shoe hybrids that already have insoles inside. With my Hokas, Cheri explained I needed to break-in/get used to my new insoles with a 2,4,6 hr rule and now I'm in love with them. Please don't hesitate to treat yourself as well if you find yourself in my position.

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Lucky Feet Shoes
Lucky Feet Shoes
Lucky Feet Shoes

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Madewell - womenscloth - Updated May 2026

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