Marshall's is a fun place to shop and the store is located on the street level of the Ala Moana…read moreCenter. You can always find adorable pop up seasonal cards and gifts for all the holidays here. Great finds for the bargain Hunter here during clearance days. Just be ready to look at everything. I find great deals on clothes, household items and more at this store. During the holidays, it can be a bit chaotic. However, lots of cashiers to ring up your sale. Smiling and helpful employees at this store. Come by and check this one out for yourself!

Shopping for the unknown…read more.. Whenever I need something either for myself, gift or just that something kinda sorta non-specific that I'm looking for but unsure what exactly I just come here to browse every nook and cranny until it hits me. The inspiration Marshalls has given me helps in the deals I find or able to keep it budget friendly makes it totally a great reason to smile. I always find something new which always gets my noggin gears going, though their clothing area is quite smaller in comparison to other equivalent shop it's much more specific and do carry certain pricier brands and have been lucky to find a few items, it's the home items they carry here are the winner. I'm just so delighted to have Marshalls here in Ala Moana Center right on the Street Level near the post office as it's just so hard to pass them by without looking right into the huge windows filled with items I'm always just too curious to pass up...retail therapy is very real for me. Thank you!

When walking into the elegant shop such as Bloomingdales one has to admire the beautiful set up of…read moredifferent brands of clothing bags shoes etc.... Just an all around shop of many different looks I did save on my shoes and blouse Marie

Unfortunately this place is not how it used to be - going down hill with their employees. No one…read morehelps you, women's department- formal gowns- it's as if you were in a market. Employees speak Chinese infront of you while shopping for themselves. At the handbag area and perfume area- employees are on their phone or talking amongst themselves. You as a customer have to approach them for assistance. Meanwhile- the store is empty! Nordstom employees are helpful and nice- go there instead.

Huge sale today clearance and 40% additional its like stealing so cheap good quality and of course…read moreits name says it all Marie

I rarely shop at Ala Moana Center (AMC) as parking and heavy foot traffic keeps me away…read more Just the other month, a former colleague and good friend came back to Hawaii for just a few days and we spent the day together. After a quick lunch at Don Quixote, she wanted to go shopping so we headed to AMC and headed to Ross Dress For Less to take advantage of 10% off senior discount on Tuesdays. After shopping at Ross, we had time to kill to meet her nephew and decided to move on over to neighboring Old Navy (ON). ON has been around for quite some time. How long do you ask? They started in 1994 by parent company Gap Inc. and has grown to over 1100 stores worldwide. ON's window fall display drew my friend in as there these suede boots was a fall coat that really appealed to her. We made our way in and our lucky stars lined up as the boots were in her size and had the color she wanted and had the coat in her size of extra small. She tried the coat on and just loved it. However, there were 2 things that concerned her: the weak Japanese yen against the US dollar and that many people had probably touched that coat and wanted a new one. Sadly, after going through store inventory, it was revealed that was the last extra small on hand. She asked if they would drop the price where the associate declined but instead offered to have her open a credit card for an automatic discount. My friend now declares her residence full time in Japan and the thought of billing discouraged the purchase. She instead just bought some suede boots and festive fall accessories, and then headed to the checkout line. It was disappointing that there were only 2 associates behind the counter. Those associates were assisting customers checking out where they had a lot of items. The associates engaged with the customers as we witnessed laughing here and there. Time ticked and then next thing we noticed the line grew 10+ customers now waiting to check out. We were in line for about 15min waiting until finally a 3rd associate came down to assist with checkout. Our turn arrived where we paid for our purchase and walked out. Mixed feelings on my recent visit where customer service should have been better. It wasn't meant for my friend to get the coat. I've shopped at ON multiple times previously and have also received gifts purchased here. Prices are affordable and of good quality which makes me return to ON. 2025 #65

I was scared to go here but surprisingly everyone was so helpful and really nice. I was unsure of…read morecertain looks for more professional occasions and the person who helped me was gracious enough to pull some things that would be good options. Another time I came the lady helped give me the name of the songs to their playlist that they play in the store - that was super helpful LOL. Overall, a great experience when I shop here. I like to go here to try on their pieces for sizing and if they don't have it then ordering online is just as effective. As for their pieces in general, it's definitely not cheap. Their pricing is on the higher end, but I feel like if you did not want to drop another couple bands for a luxury piece then Aritizia is the next best thing. I see this being very effective if you want a nice, elevated outfit for business conferences/events, without spending TOO much on it. Lol

I've loved this brand for a long time, but after multiple bad experiences with online pickup and…read morereturns at this location, I don't want to shop at this store anymore. My first pickup experience was already frustrating. They couldn't find my order, and I waited about 20 minutes before the supervisor, Jessica, finally brought it out -- without even packaging it properly. The second time, the item I ordered was too small. I looked around to see if I could exchange it for something else, but couldn't find anything, so I asked for a return. I was then told they couldn't process the return because it would take "about 30 minutes," and they asked me to come back the next day instead. On my third visit, I brought the return item back again, only to be told by the cashier that they couldn't process returns because "the system was down." Then the supervisor told me I should just return it by mail. I understand that technical issues and mistakes can happen. What disappointed me most was the complete lack of apology, empathy, or basic customer service throughout all of these interactions. No one seemed concerned about the inconvenience caused to customers. It's unfortunate because I truly love this brand, but this store's service has completely changed my impression.

There's always something good you'll find a Ross for a great deal. Selection here is ok but somehow…read moreI usually find something to get everytime we go. Service is good as well.

Love shopping at Ross and the great deals but some workers at this location really need training on…read morecustomer service. If you ever wondered if mean girls exist at an old age, they do. You will hear these older lady's talking smack and judging customers at their registers. How uncomfortable for customers to hear that. Don't you think that's a conversation for the break room or in private? If you hate people you should stay away from working in the front. Miss. Robin to be exact, can't crack a smile at customers, you say hi when you reach her register and get ignored, they always tell you to take off hangers off clothes to help the process quicker, helped her fold and bag the items I'm purchasing and she starts to THROW and BANG my items IM BUYING!!! Like are you out of your mind?! Go work in the back where no one sees you and your RUDE ATTITUDE! Her demeanor is diabolical. You would think at her old age she would have the skills and knowledge on how to treat a customer but nope, lacking HEAVILY. After all if you frequent this location you would know she's been here LONG LONG TIME. Can you say power trip? Yikkkkkkkes. I mean I guess if she left she wouldn't get hired anywhere else with that BAD ATTITUDE & lack of skills. I feel bad for all her coworkers who have to work a full shift with her walking on eggshells around her.. What a sad sad old lady, no aloha at all.

Really really nice Designer Clothing Bags Etc.... Help cheerful staff huge selection and at…read moreDiscounted Prices Marie

Service of cashier was extremely rude and unprofessional The cashier was extremely rude and…read moreunprofessional I found a pair of jeans in the supper sales near bathroom original 235 sale 8.99 she scanned it the description matched still didn't believe so she peals.off the sales tag and scans again comes uo with 899 then looks them up because she still didn't believe the price and was accusing me of changing tags when I never and that was the real sales price she should no her inventory better or went about this a diffrent way she has sholder length red stringy hair works closing shift needs to be restrained or suspended

Here at this location has the worst customer service here. No aloha in the care they give to…read morepeople. You are spending top dollar here in comparative pricing. They are on Manaola pricing level and feel like making clients spend money on the only bag option they have.. then don't want to help with anything outside of that. Their asb policies are inconsistent as well. Makes me not want to support this brand at all. They aren't willing to work or help even if it's no sweat to them.

I've never been a Fighting Eel girl, but then you get one item as a gift, you decide to check out…read morethe store, and all of a sudden you're waiting for their next drop and constantly checking their store. I got a FE diaperbag as a gift but had NO IDEA how to use it - it's an older version with the bassinet attachment. It was from an aunty, NWOT, and I don't mind it didn't have tags, or that it's an older version. I've always been the kind of girlie to thrift shop because I'm not a fan of what the clothing industry has done to our planet. This is why we went to FE-Kapolei in the first place: for someone to help us figure out how to use this thing. Read my review for the Kapolei location to know what happens next. Anyways, since that first visit, I visited FE a bunch of times because of their baby clothes. One reason I'm also not a FE person is the prints are too much for me. Put it this way, the only print I would kind of consider wearing is the simple fish print in black, no other colors! And then next thing you know, there's also a baby section as well for my son! Having a baby changes you, I'll still thrift for my clothes, but I wouldn't mind getting my son the newest clothes from a locally owned, woman ran business. Also, I LOVE being able to text the store and reserve items, no driving all the way to find out it's not there! And the quality of the clothes is definitely there. Decided to buy a baby onesie for our family photos and another baby onesie for our friends who are pregnant. I know baby clothes don't last long, but I just couldn't help myself! Overall, I may only like a couple things from FE, but the fact that it's supporting local is a big plus for me! Also, the quality of the clothing is so great considering the price.

Popped in for a quick peak and found a couple items I really liked~ The store is super cute and…read morebeautifully organized. Went to check out and the girlie named Brooklyn was the sweetest. Mahalo for your excellent customer service. This store is maika'i!~

No because why did I have a terrible experience here? We were running a quick errand at Target and…read moreI decided I wanted to stop in to see if they had any cute sets I could wear to the beach. I enter the well air conditioned store and absolutely nobody greeted me. There were two women at the registers gabbing with each other and two more in the dressing room who were also talking. I could not find my size and struggled but yet nobody helped. Finally got my sizes and went to try on, the women at the dressing room still didn't greet me. Just asked how many pieces I had. Then made me hand over the garments to which she unceremoniously tossed on the stool. It made me think she just wanted to make sure I wasn't holding any other pieces. Asked my name but didn't give me hers. Then as I was coming out I was chatting with another customer about the set I was holding which I liked but was slightly too boxy for me. The two women at the dressing room saw her and helped take her garments but decided to ignore me, so I awkwardly stood there trying to give my garments back. I literally had to force shove it at one of them to get them to even do anything. Terrible customer service. They were absolutely not inclined to help me which was ridiculous. I am absolutely confident they profile at this store. I guarantee they thought I was local. They were only talking to the haole customers. I was wearing my errand clothes so maybe I was dressed too casual for them? Hilarious but it leaves a bad taste in my mouth to support this store. Two stars because their selection is ok.