Have been coming here since opening but I'm reconsidering my many purchases. Bought a dress and…read morerealized it really wasn't my color and still had tags on. Bought 4 months ago in March and i know I've seen one in store recently but when I finally had someone suggest I return it-I was told the store policy changed to 4 months and I was over and it was not returnable! I swear I never do this and got turned away at Nordstroms after making special trip there. Not even store credit. Told to sell on some app I never heard. I'm 67 and don't really want to add more frustration to this. Disappointed.

I like how this location is close to me, but that's about it. The staff are scarce so if you are…read moreneeding help or assistance good luck. I was trying to find an item I had seen at the SM location and practically searched the whole store and couldn't find it. I also couldn't find any staff that could help. I finally made my way to the fitting room and asked the lady there for assistance, and she was of no help at all. So, besides lack of help, the selection they offer here is not as great as the other locations either. Overall, if you're looking for basic items, and know where they are located and won't need any help, this is decent otherwise, go to the other locations

Love love my shopping choices went with my bestie and we bought cute sun dresses and cute hatsread more

Rude. Unprofessional. Totally just got pretty women'd. My daughter and I were shopping in this…read morestore. The attendant went up to my daughter and told her, you shouldn't be playing with those sunglasses. I told her, she's isn't playing with them, she's trying them on. She responded with "well, they're $200 glasses". It's not like my daughter was acting inappropriately with them. She was gentle and cautious, just like an adult would be while trying them on. Also, as a responsible parent, I would have absolutely paid for them if she damaged them. I don't mind the attendant asking her to be careful, it's the way she said it. 5 minutes later my teenager went into the same store and overheard the attendant on the phone with someone saying she just kicked us out. Lol. No, we put down our stuff after you were rude and left on our own.

ABSOLUTELY RUDE!…read more first of all they had their music blasting so loud the sales girls couldn't hear when I was SHOUTING for help. Second, they were beyond rude to my children. I was ready to spend close to $200 but put everything down and walked out. Walmart had nicer employees!!!

Okay so after 1 or 2 washes of most of my bought items, they started falling apart. Sadness cause…read morethe items were cute and intended to wear for summer. They didn't even make it to summer. Too expensive for the quality.

Rare findings of clothing at good prices . Dickie, Charlie Brown shirts and so much more .read more

If I could give 0 stars, I would. The owner (or store manager -- I'm not sure which) was extremely…read moredisrespectful. I went in to make a return on day 8, not realizing their policy only allows returns up to day 7. I completely understand that part and was fine with doing an exchange instead. However, when I asked for help finding my size, she stood there and said, "You can choose any shirt, any size, for exchange." I asked her twice to confirm, and she repeated the same thing. When I picked the next size up, she suddenly said I owed about $4 more because of a "price difference." That's not what she had said earlier. To make matters worse, she began muttering things under her breath in another language. I recorded it and translated it afterward -- and what she said was completely inappropriate and racist. It's unacceptable for any business owner to treat customers like that. I will never shop here again, and I hope others think twice before supporting a store that allows this kind of behavior.

The shop was very cute & clean! Krista was very helpful & super friendly! 10/10 recommend!read more

The store wasn't very big. Pretty small and not a lot in the way of selection. The staff was very…read morepleasant.

I am extremely disappointed with my recent experience at Ross…read more I purchased a top and a pair of sandals from this store and returned the very next day with my receipt. When I got home after my purchase, I immediately noticed that the stitching on the top was coming undone. Since I hadn't even tried it on, I decided to bring it back the next day. I really liked the sandals and wore them while walking my dog. After less than 10 minutes of use, I noticed the upper portion of the sandal was already separating from the sole because the glue was failing. This happened within a day of purchase and after only a few minutes of wear. It was clearly a product defect, not normal wear and tear. When I returned to the store the next day, the defective top was accepted for return without any issue. However, when it came to the sandals, I was referred to the manager, Chelsea. What upset me the most was not the decision itself, but the way I was treated by the manager. As I tried to explain that the sandals had fallen apart almost immediately due to a defect, Chelsea repeatedly told me, "I can't return it because you wore it." Her tone was rude, dismissive, and increasingly aggressive. Instead of listening to my concerns or considering the fact that the sandals had failed after less than 10 minutes of use, she continued repeating the same statement louder and louder. I felt talked down to rather than helped. The interaction became so uncomfortable that a security guard moved closer during the conversation. As a customer who was simply trying to return a defective item purchased the day before, I found the entire experience embarrassing and unnecessary. What makes this even more frustrating is that Chelsea acknowledged she understood the situation and agreed the sandals had been worn only briefly, yet still insisted there was nothing she could do. That simply did not feel like someone trying to help a customer or find a reasonable solution. A defective product purchased one day earlier should not become the customer's problem. I rarely return merchandise. In fact, I can't remember the last time I returned something. But when a pair of sandals starts falling apart almost immediately after purchase, I believe a retailer should stand behind the products it sells. Instead, I was met with poor customer service, an aggressive attitude, and no effort to resolve a legitimate quality issue. On top of that, this store is often disorganized, overcrowded with merchandise, and difficult to shop in. The shopping experience feels chaotic, and the quality of the merchandise clearly does not justify the lack of customer support. Ironically, this experience has turned me into a loyal shopper at Kohl's. I consistently find better deals, lower prices, higher quality products, and a much more pleasant shopping experience there. With Nordstrom Rack nearby and many other retailers offering better quality and customer service, there is simply no reason for me to continue shopping at Ross. Losing a customer over a defective $30 pair of sandals purchased the day before and treating them this way seems shortsighted. For the poor product quality, lack of customer service, and the rude and aggressive treatment I received from management, I give this store 1 out of 5 stars and will be taking my business elsewhere.

I love shopping here! Getting tired of same old designer bags! But I found this super cute bag in…read morethe girls section! I think it's mature enough for me to have! Love it! Already getting compliments on it! The only one they had! Thank you!

Wonderful shop in the middle of downtown Vista. Walked in and was immediately taken by their hat…read moreselection. From sunhats to casual hats and newspaper boy hats. I tried on a few and simply couldn't come up with the next time I would actually wear it. I'm a baseball cap type of girl! I looked around and they had wonderful things from clothes to jewelry and lots of unique objects. Wished I lived closer, I would visit more often! Friendly and very helpful staff. Reasonable prices. Great shop! #cabbagepatchkids

Shopkeeper is a flake. She had a uranium glass jar and offered to me for $18. When I showed her it…read morewas uranium glass. She changed her mind and wouldn't sell it to me because she felt it wasn't enough. Poor business attitude! She took an item in from a consigner at a certain price and then changes her mind once she finds out it's valuable This is a reply to shop owners response: You know you did wrong. you took the item in on consignment and with you and the consigning agreed on a percentage in price. You offered to sell this to me at a certain price. But when I let you know, this is uranium glass you changed your mind because you wanted to make more money simple. How does a vendor get away with offering a customer an item at a certain price and then change their mind just prior to selling it when they find out it's worth more than they want to sell it for.

Super cute boutique!! Chic clothing!!Casual to dressy. Jewelry and great gifts as well. Unique…read moreclothing lines and items made from repurposed materials. A very cool, fun to shop in kind of vibe. Lots of great price points. Very friendly and helpful staff.

This is such a cute boutique. The prices are very reasonable considering it's in one of most…read moretouristy areas in all of North County. I ran in the other day because I had forgotten my earrings before going out for dinner and I felt a little naked on my earlobes so I grabbed a cute pair. After putting them on, I literally lost one within five minutes. I came back to check the store and the gentleman just gave me a new pair that were similar. Very nice customer service!