Amazing service! They were really nice and knew exactly what to do about my laptop screen. They fixed my MacBook LCD screen in less than 30 minutes! Definitely worth going here rather than apple. They are certified to work on Apple products, so yeah they are legit haha. I will definitely be going here again for all my MacBook repairs. read more

I had the unfortunate incident of my cat chewing on my Macbook pro retina screen. The screen was done for and needed to be repaired, which is pretty expensive but there is no way around it and I needed it done quick. Ray at MacPro made sure I was taken care of and handled the job professionally and quickly. Normally it would have been done on the same day but I came in towards the later half of the day. It was ready to be picked up first thing in the morning and good as new. Great service. read more

We only go to MacPro-LA for any of our needs for service or repairs for our computers (Mac's) Our computers are the life line of our business Due to the nature of our work . So we need a reliable partner to provide fast service at competitive rates , and we find this at MacPro-LA read more

Great service and work! They were super kind and understood that I needed it done quickly! While it was a little pricey I think it's fair considering they did it within a day :) My Mac works like new! read more

I had a cracked 2022 MacBook Air that was ridiculously quoted at Apple. Almost $1000. I found MacPro online and saw the great reviews. Walked in & was quoted $399 and a timeframe of 1-2 days. They absolutely delivered & were communicative the whole time. Would definitely recommend this place! read more

We have bought at least 5 computers from MacPro-LA and had repairs done as well. Personal service. Trustworthy. Good prices on new and refurbished models that have lasted for years. They have transferred all my files from back-up disc when needed. I only wish they were open on Saturday. read more

I recently graduated school when suddenly my Macbook gave up on me. Money is super tight at the moment trying to pay back student loans and bills. I was trying to hold off as long as possible to fix my mac when suddenly the screen went black and would not turn back on. This issue has happened in the past but I was able to fix it temporarily with the command option p r reset for a few months. Fast forward to this week when all hope was lost and the screen was unresponsive...I took my device into the Apple Store at the Grove where they informed me that it was related to the visual card and it would need to be replaced and it would cost me around $500 (at this point he recommended a new $1000 laptop would be better). I have some knowledge regarding laptops and realized it definitely was not that issue and the Apple store employee was just trying to sell me a product. Searching for another opinion, I scoured through Yelp and found this amazing gem, MacPro-LA. The second I walked through the door Ray, the owner, was extremely helpful/knowledgable and assured me it was definitely not that issue. He took my device in for the 24-hour free diagnostic test. I received an email the following day from Jeremy who updated me on the status of my laptop. The issue was a loose LCD cable which they fixed in a day! Honestly, I am beyond grateful to the amazing staff that work here. I was so worried I would need to basically buy a new laptop but here I am now typing up an amazing review for a great business on my same old and now better functioning laptop. Will definitely return soon to have my battery on my laptop replaced! :) read more

This is a fantastic resource. I've bought all of my refurbished laptops here for the past 10 years. High quality and they take great care of repeat customers. Apparently others have caught on to their service because their merch flies off the shelves now. But worth the wait and every penny I spend there. read more

I am so impressed with MacPro-LA! I have bought multiple Macs from them and the service from them has been stellar. They back what they sell and the price and quality is fantastic. I highly recommend them. read more

This company saved me and in a very timely manner. My iMac that runs all the printers in my company failed. Within a day they had my system on a new / used iMac, I was able to bring it back to my office and everything worked perfectly. THANK YOU!! read more

Just bought my 3rd MacBook here and couldn't be happier. Ray the owner and his team are great and very helpful. First laptop I bought here was back in 2010 and it has lasted me till earlier this year (2023). 2nd laptop I bought here was last year (2022) and it runs great! So great my hubby uses it all the time that I decided to just get my own laptop. That's why I'm the happy owner of another MacBook. I trust the products here and their lifespan is amazing! You really can't beat the price for these quality MacBooks. Thank you MacProLA!! read more

I needed to fix my MacBook, which was doing a few strange things...and I didn't want to go to the Apple store. My friend recommended MacPro LA, and since I've met Ray and Peter there I know my computer is in great hands! In fact, they not only diagnosed what was wrong with my laptop in an instant, I also purchased a beautiful MacBook Air from them at an incredible price. They definitely know what they're doing at this store, and they do it quickly and with care, and it's so central and easy to get to...this is my new go-to place for all things related to my Mac! I recommend them highly. Very glad I found them! read more

We thought we had a fan issue in our 13" macbook pro, so we took it in to Ray and team to have a look. They ran a diagnosis and cleaned out the inside FOR FREE. When it turned out there was nothing wrong, there was still no charge. Won't ever be visiting the genius bar again! read more

Brought in my old 2012 MacBook Pro when the screen flickered out. They replaced the screen but the problem turned out to be with the logic board. They wound up keeping the computer for an extra few days, but five stars because they only charged me for the cost of the new screen. Very understanding and easy to work with. If you're keeping your old tech alive these are the people to help you! Highly recommend. read more

They diagnosed for free and I was able to pick my computer up the next day and it was working back to normal!

2nd screen replacement from these guys in a year maybe. Both times the job was done quickly and flawlessly. They charge a fair price and the work is always perfect. No unneeded upsells and no bs. At the end of the day, their reputation is rock solid with me. read more

Have been going to MacPro-LA for years. I keep coming back for the great deals on everything Mac, but even more important, the Service. Ray's team is really Mac savvy and the techs are outstanding. You can trust this place to handle all your Mac needs. I Highly recommend checking them out. read more

MacPro-LA - Computers Near Me - Los Angeles, California

These guys are great. My 2012 iMac was dying constantly, and the team knew exactly what the issue was. They fixed the problem and went above and beyond to make sure my machine was going to continue to perform for my editing needs. Saved me from spending $$$ on a new machine and/or waiting months for Apple to ship. Highly recommend. read more

Suspected my MacBook battery was dead, got a free diagnostic and a text later that day with the results and quote. Had new battery and charger ready next day. Will recommend read more

BE AWARE OF THIS PLACE!!!! Where do I start?! I came here desperately needing my laptop screen to be fixed. When using my laptop for like 2 minutes the image would go "double vision" he said I would have to have the screen replaced which would be $399. I gave it 1 Star for communication! Communication is KEY with any business! Which this business lacked! I dropped off my laptop in the morning, the Indian guy told me he would do a Free "diagnostic" on my computer to see what is going on which would take an hour and he would call me. Ok awesome so I went to run some errands and like 1 hour passed I'm like ok he will call soon! (He didn't!) And then 3 hours passed!(he didn't call!) Now I'm wondering if he fixed my computer without my consent! So I called like 4 hours later wondering about my laptop and the lady says "Oh it takes 24 hours" like what's going?! Which one is it?! 1 or 24 hours?! Like match your answers you guys work together! So I had to call first to see what was going on! That's stupid! Then to make matters worse he told me that my computer would get fixed later that day or no later the next day and once again he ends by saying, "BUT ILL CALL YOU" guess what he didn't! Communication is key! So I called once again to make sure since they won't update me I have to be calling! They finally informed me that it would be ready the next day! I pick it up and I notice like a crease/crack on my screen but I totally brushed it off thinking it was dirt or something. Come to see, there's a CRACK! Like you claim to use NEW Apple products?! How does a "NEW" product come broken? I'm confused! PLUS You charging all high $400!!!! That's sick! BE AWARE OF THIS PLACE!!!! Come here for OVERPRICED USED Apple products! Come here to get PUT-TOGETHER! read more

MacPro-LA - Computers Near Me - Los Angeles, California

MacPro-LA has always met my needs. Ray and his staff will give you options, and always get you what need. Last time I had some financial constraints and they found a way to get me up and running. You can't go wrong with MacPro-LA! read more

I just purchased my 3rd computer from MacPro-LA. I have nothing but wonderful things to say about them. They stand behind every product they sell and make the experience easy and enjoyable. I called Ray a few days before I went in and when I showed up to buy my MacBook Pro, he had already hand selected the perfect one for my needs. I now live in Phoenix, Arizona and made a special trip to Los Angeles to buy from this outstanding business. read more

Have any issues with your MacBook? Just come here! I have a late 2011 and they not only installed a new hard drive (purchased from a third party so I was able to do my own price comparisons), they did a diagnostic to see what else might be an issue, and even replaced some old funky keys (bonus surprise) on the keyboard SAME DAY for less than $100! Super honest guys, and I don't trust anyone in this town! Thanks Jeremy, I'll ring ya if I need anything :) read more

Created a Yelp account just to leave this positive review. Excellent service and communication. I needed a screen replaced on my 2021 Macbook Pro. After spending hours and hours calling around Apple stores, other repair shops, etc. I finally found MacProLa. Unlike every other shop which was quoting me at 6-12 week turnaround (due to supply chain shortages + slow labor), Ray and the team were able to finish the repair within ~3 hours (!). Incredible service and communication throughout. Being able to text back/forth to coordinate was great. Thank you! read more

I wouldn't come back to have my computer fixed here but they did fix whatever was wrong with my Mac but it took them from august to november damn near to return my MacBook. It was complicated. read more

I've used them a few times now and they are very good. Not only are they very knowledgeable, but the prices are reasonable and they don't try to sell you unnecessary things. The owner is a very honest and helpful guy who only recommends whatever is needed for your computer. I highly recommend them. read more

I was very disappointed in the place. The people were extremely nice and promised they could fix my laptop. They added memory and partially downloaded a new OS for me. They claimed this would fix the problem. $170 later the computer was worse and I had to go buy a new one. They offered to look at it again, but I'd already wasted time and money. Nice people but poor performance and promises. read more

Swapped out a battery on my Macbook Pro quickly and professionally. They even gave the whole thing a nice cleaning.

MacPro LA is a lifesaver! My 2016 MacBook Pro's logic board fried in the midst of a Time Machine backup, and the tech at the third-party repair place offering a same-day appointment through Apple.com told me that they'd have to replace the logic board/hard drive and all my data on my hard drive was 95% likely to be unrecoverable, even via a data-recovery service (for a large fee regardless of whether they recovered anything, he said). So while they were waiting for the new board to arrive I went ahead and took my computer back and brought it to MacPro LA, who saw me same-day without an appointment. They let me know the next business day (at no charge) that not only was all my data completely fine and recoverable, but they could also repair the logic board instead of replacing it -- all for the same price as the other place (that would have lost all my data). And they had the work done in three business days. Vivian and Ray have completely earned my trust and loyalty -- I'll never take my Mac anywhere else. Thanks, guys! read more

I highly recommend this place, Ray the shop manager is super communicative and very helpful. I purchased a used iMac 27" earlier this year from the shop, a couple months later I started to have some issues with the display. Brought it in for repair and a couple weeks later the problem returned. But what makes this place different from other used Mac stores is that Ray fully replaced the machine. The people who work here are great, he gives me tips and sends me to Apple when warranties are covered. Got a new logic board on my 5 year old MacBook Pro thanks to Ray. I always send all of my friends to Ray at Mac Pro LA because of the honesty and good work that they do. Good to have a store like this in LA. read more

So far, good price and service. I'm onto the second week of the month rental and my life is much easier with the fast Mac computer. The owner could have been a little bit more prepared to have the proper operating system to run my needs but he was facilitating and made it happen for me to test my project right then and there on site to make sure it worked for me overall I'd come back again. read more

Great service! Installed a replacement battery and backed-up my Apple laptop for $163 including labor. Quick turnaround (less than 24 hours). Highly recommend! read more

Ray and his staff couldn't have been more helpful, they were honest and fair. I went in to there store to purchase a 2020 iMac, but just the base model and ended up getting a beast computer. I ended up getting a 2019 with an 8-core 19 32 ram! I got a great deal! at first I was skeptical because I did not get the 2020, but Ray explained to me why the one I was getting was actually better even though it was a year back. I did my research and Rey definitely knows Apple products. I am very difficult when I do big purchases only because I have a family and I need to spend responsible, and Ray did me right and I am grateful for the pleasant transaction, and my basically brand new iMac! I also admire the fact that Ray isn't arrogant, or rude like a lot of business owners I have met, because dealing with me isn't great because I'm so picky! Thanks for your patiences Ray and the iMac! God Bless you man! -Jerry & Fam read more

MacPro-LA - iMac (Retina 5K, 27-inch, 2019) 3.6 GHz 8-Core Intel Core i9 32 GB 2667 MHz DDR4 Radeon Pro 580X 8 GB - Computers Near Me - Los Angeles, California

I had an old laptop with a firewire port that I use with my mobile recording setup. Sadly, the hard drive died. I knew it would be tricky for me to replace it and I did not want to rework my whole recording workflow. They put in a new drive and it works even better than before. Great service, great communication! read more

Started having issue with iMac, spoke with Apple support and after several attempts to fix issue, they gave me the name of one of their authorized repair center. After speaking with them they referred me to MacPro-LA. Called them to discuss issue, and took computer to them for FREE diagnostic on March 3, they called back March 5 told me what issue was, what part was needed and cost ( which I thought was reasonable. I gave them the go ahead and on March 11th was able to pick up my computer. Time was of the essence as this is my work computer!! Fast, Friendly Affordable Service. Great place read more

Fast and friendly service. My MacBook feels brand new now and I won't need a new one.

NIGHTMARE!! Faulty machines, amateur tech service and uncaring customer service MacPro LA sold me a faulty machine that they replaced with another failing machine. They had me reinstall the operating system and all 20+ pieces of software I use daily 3 times before accurately diagnosing the first problem. Then they replaced the machine and the second problem culminated in the new computer crashing DEAD in the middle of a high pressure, time sensitive job. This all cost me weeks of time, many trips across town to their shop, and caused over a month delay in my work. As an independent Music Producer and Photographer, using their machines has jeopardized my relations with several clients, caused untold headaches and cost me A LOT money. When I brought my monetary loss to the owner's attention he responded "we can't take responsibility for that". He offered to replace the machine with an equal machine (which I can only imagine would fail me again) or upgrade me to something better at the full retail value. Cool. Thankfully I got a refund, but even that, I can't say they did right by me as I had originally traded a machine in way under value and paid $200 more than other local Mac specialists were charging for the same set up. What can I say... I was hoping to support my local business. Sad. Now they have three machines with my data on them, haven't provided me with confirmation of erasing it as promised and won't return my phone calls. That's MacProLA customer service. The owner's parting words to me were "I hope you don't think we sell bad machines", but that is exactly what my experience has shown... they sell bad machines and don't take responsibility for the consequence to their customer. This is all just a summation. My frustrations would fill several pages. If you need a solid machine, DO NOT TRUST THEIR WORK. I wound up doin exactly what I hoped to avoid... going to the Apple Store and dropping the $5K+ on a new machine and all the adapters needed. I hope this helps someone. Jason read more

I love this place. My wife and friends were raving about it. Until last week (fortunately) I didn't need repairs. I felt taken care of and at the price. Totally recommended! read more

Always a great experience here, super sharp and knowledgeable, and now good 0% financing options

The staff was really nice and accommodating. They're willing to work with the customer! Fyi, there's no parking lot, but there's usually a few spots along Cahuenga. read more