My MacBook Pro was having trouble running Zoom meetings, and it was recommended to purchase a refurbished MacBook Pro instead of spending money to fix it. They expedited the data transfer from my old MacBook Pro to the refurbished one within hours because they knew I needed it for my business as a certified retirement specialist. They were very accommodating, and I was so appreciative of what they did for me. Great price for the long term! read more

Service was on point. More importantly, service was fast, sooner than expected. My issue with my laptop was fixed immediately. Customer service and communication was amazing. read more

I was really ready to love this place. They have great reviews and they're close to home! But no. I have an eight year old Mac Pro and I wanted to upgrade the processor. There are four options currently available. After much research, I decided on the one that would suit my workflow best. Alas, this shop had a different one in stock and they refused to install anything else. They wouldn't order the one that I wanted, and when I offered to buy it from a third party and bring it in myself, they refused. So frustrating! read more

I have been a customer for years and I come back every time I need to update my system. They have consistently excellent quality Apple computers art low prices. They will help you out renting out a machine if yours has crashed and also do long term rentals. Ray, the owner, is always super helpful and very accommodating with production requirements and timelines. I always tell my friends to check out what's available here before shopping anywhere else. read more

I was beyond satisfied with the service provided to me. The staff was knowledgeable and friendly. I would definitely recommend MacPro-LA to anyone in need of service for their Mac products. Thank you for the quick turnaround especially.. 10 stars guys!! read more

My kids broke my laptop twice. MacPro fixed it above and beyond! Organized and high energy able to fix your laptops, looking like new!

Had the best experience with MacPro-LA on 2 mac book airs that broke down in the same week. One was for a screen on a 5 yr and the other a water spill to a less than 2 yrs. They did a complimentary analysis and provided me with very competitive quotes. I called around and no one would beat the cost. And they gave me a complimentary computer case. I highly recommend. read more

MacPro-LA - Computers Near Me - Los Angeles, California

Ray and the MacPro-LA staff have been super helpful in assisting me with my 2014 Macbook Pro when I accidentally spilled wine over it. Granted we weren't able to get the parts needed for the repair (Apple being Apple)... We were able to exchange intel on a transparent level and make the best decision moving forward. I ended up getting a new Macbook Pro from Apple due to my 9-year curse w/ these machines... BUT, shall this machine ever sips wine ever again post Apple Care warranty this is the shop I would visit. Thank you, Ray, and your crew for being so patient with me. read more

Nice quick and reasonable. They sell all kinds of components, snacks and paraphernalia.

MacPro-LA replaced my 2013 Macbook Pro keyboard after a liquid spill. They told me it was a 48 hour turnaround for a non rush order and that's what they delivered. Quotes from another high end mac repair place quoted almost double the price and about a week turn around. Thanks MacPro LA, great job! read more

Can't thank the guys over at MacPro-La enough! They fixed my cracked screen on my laptop at a price you can't beat!! I called other stores all over LA everyone was quoting me $550+ for repair. They did it for $450 flat and had it done in a matter of days. They also offer same day service which is cool if you're in a rush to get your laptop fixed, I opted for no rush since I didn't need it same day. These guys are reliable and fair would definitely recommend and come back if I need anything else. read more

MacPro-LA - MacBook Pro - Computers Near Me - Los Angeles, California

Nice guys here, especially Ray. Also it's great to support small businesses! They ran a free diagnostic on my ancient MacBook and Ray was very honest about what solutions would make the most sense for me, and what would be a waste of my money, which I really appreciated. I will definitely be coming back here again if I have problems w/ my next mac. read more

MacPro LA helped me out with my old laptop and upgraded my OS X at no cost. Thank you so much! Appreciate it.

Excellent service. Came in with an Old MacBook Air (2014) that had broken speakers and an issue with the main system. Had the computer for a few years and it was refurbished (purchased in 2018). Didn't really get much out of using that Mac outside of school work. After it finally began to have issues, I decided to have someone look at it. Ray did an excellent job and gave a free diagnostics test. He then sold me an Open Box 2021 Mac Book Pro and I love it so far. He is very professional and honest. Great job. read more

It feels so good to know that I can call Ray, and he knows me by name. A real local computer business that I treasure! Ray and his team are fast, good and diligent and have helped me solve my computer problems more then once! This time I had to change computer (2012 model) and one more time, they were of good advise when I came in, worried with the step back , and they set me up in the most cost effective way. I would recommend them without a doubt ! read more

I would highly recommend! Im not the type to usually leave a review, but i had no choice after visiting the store, i called and to receive a quote over the phone for my decade old mac book pro to my surprise they had the part in stock and was able to fix it right away for a great price! No hassle at all unlike the apple store! Thanks Macpro-LA read more

MacPro-LA - Computers Near Me - Los Angeles, California

[[HIGHLIGHT]]I was impressed with the personal attention and expediency that I received when my MacBook screen abruptly stopped performing.[[ENDHIGHLIGHT]] It also meant a lot that they cared to save me money wherever it was possible and were completely honest with me. read more

I needed my MacBook Pro battery replaced and they accomplished this in about 3 hours. Overall a nice experience.

I found out I had to travel to Europe for work last minute. My Macbook was being repaired at the Apple store, so I needed to rent a Macbook ASAP. Vivian was incredibly helpful. She set aside a computer for me to pick up within hours. The rental was very reasonably priced, and the computer functioned perfectly. It saved my work trip. Highly recommend MacPro-LA's services. read more

This is my new go to place now in case I have to repair my apple laptop! They are real professionals, who know what they are doing. My apple MacBook Pro stopped working after I spilled some water on it. They were able to fix it fast for a great price! And it works perfectly now. I'm so happy I was able to find this place. I would highly recommend this business to anyone who is experiencing any problems with their Apple products. read more

Great service! Very professional and fast! Would recommend them, rather than going to the Apple Store.

Fast and friendly and professional. I have always gone to only MacPro since they opened and they have never disappointed. A+++

I had a hard drive replaced on my iMac before quarantine and the screen fell off. Haven't been able to use it since. Phone number is not working and there's no contact email. Please reply to this so that I can bring it in. Thank you read more

Exceptional service and team! Not only did they repair our I Mac for our pilates studio which is now working with the necessary speed we were also able to by a used Mac book pro same day. We will sure be back! read more

TL;DR: bought a refurbed laptop here, all was good, until it wasn't, and then I was without a usable laptop for two weeks and lost all my data. Bought a refurbished MacBook Air here about nine months ago to replace my ten-year-old MacBook Pro. Service was great, they upgraded the storage capacity on the laptop and transferred my data over. Smooth sailing. Two weeks ago, I was using my laptop when it suddenly shut down. When I turned it back on, it was locked with a 4-digit passcode. I had never seen this nor had I set a passcode like this on any of my computers. Without the code I can't do anything. MacPro-LA's website says they are closed due to COVID, but can schedule appointments over the phone. So, I call and leave three different messages over the course of five days, with no response. I take it to a different Mac repair shop, who tell me there's no way to fix it without finding the password or wiping the whole hard drive.  I then spend some time on the phone with Apple Support, but all the Apple Stores are closed due to COVID. I go to MacPro-LA in person to see if anyone's there. I walk in and Ray says "I talked to you on the phone right?" Nope! He tells me I must have set the password myself and just forgotten about it. I know I didn't do this. My iCloud was not hacked either. Apple Support told me it sounded like the previous owner had set the passcode. Ray will not acknowledge that this is a possibility. But he will fix it and says my data will be fine. He calls me later to say that it's fixed, but the drive is blank and my data is all gone. Upset by this news, I go to pick it up, he boots it up and it's still locked with a passcode. Okay, they will have to send it in to Apple for repair. I leave again.  Days later, I go back to pick it up. I ask for some record of them sending it to Apple and what work was done. Ray says they didn't do that, they just fixed it in-house. Weird. He still says I must have set the passcode myself and forgot. I said I don't think that ever happened, he shrugs. While I appreciate that they are still providing service when many places are closed, and that they eventually "solved" the issue without charging me, I did not feel good about having my messages ignored for a week, then being talked down to and misled. I'm not an expert, but I'm not stupid about computers. Just admitting that there might have been an issue when you sold it to me, or that it could have been a fluke and not something I screwed up, would have gone a long way. Ultimately I have lost a lot of data that wasn't backed up (learned that lesson, obviously) and am nervous this all might randomly happen again someday. I would advise against buying a used computer here if you can help it. read more

I had a really old G4 macbook from 2000s that wouldn't start anymore but I needed to access the data. So I took it to mac pro and they really tried to retrieve it but it was too old and damaged. As they promised, they didn't charge unless they can retrieve the data successfully. I know they worked hard on it so it was appreciated. Anyway they were still helpful in pulling out and giving me the hard drive and recommending a different date company to hack into it. If I have any apple issues in the future, I'm definitely coming to mac pro. Thanks! read more

Great service! Thank you! Went to the years ago and just went back and the service was still awesome!

I can't say enough good things about MacPro-LA! These people actually care. I came in there with a very serious problem and they were willing to jump in and fix it immediately and handed it back to me in less than an hour. They saved me from what would have been a lot of grief. They couldn't have been more kind and passionate about helping me with my issue. I would highly recommend MacPro-LA to anyone who looking for a company that has a heart. read more

I had some accidental liquid damage to my computer. It wouldn't even turn on. When I took it to Apple, they quoted me around $700, and suggested I simply get a new computer. MacPro did a free diagnostic and was able to save everything on my computer for a much lower price. A few months later, I was having some sporadic screen glitching issues. I took it back and they replaced the display. When the issue wasn't totally solved, they took back my computer and found the root cause (and fixed it!) without any additional cost. Every employee I encountered was very personable and kind. All in all, I spent far less with MacPro than I would have either fixing my computer via Apple, or having to purchase a new device all together. read more

Great price , quality and honest service , fast turn around time and excellent communication, no complaints ! Will be back for the next time I have a issue with my mac. Highly recommend these folks! read more

I've been back here several times. The first was when the hard drive in my laptop died. These folks didn't tell me it would be a week - they fixed it within days, and gave me a year warranty. Well that hard drive failed close to the 1 year mark. The folks here said 'no problem,' and got me hooked up again at no charge, with no challenge. Highly recommend them. read more

My MAC desktop crashed (hard drive). They guys at MacPro were great. They had me come in immediately, when i arrived they took time to quickly and accurately estimate what the problem was and what a solution might be. They set to work on it within a couple hours to confirm the problem/solution. They reassured me through text message that they were very optimistic they could fix it and save my data. They were! And, at a reasonable price. I have also purchased new and used Apple products from them in the past and been very pleased. read more

My 2015 MacBook Pro needed a battery replacement and I am glad to have given MacPro-LA a try. Prior to bringing the laptop to the store, Ray gave me clear estimates of the cost breakdown of the 2 repair options over the phone. I told Ray that I'm a designer and my livelihood ties with the laptop. He said he'd try to get the repair done within 24 hrs, although their time frame is usually 24-48 hrs. I dropped off the computer at noon, and it's ready for pick up at 2 the next day. I was thrilled. The incredible turnaround time leaves Apple's repair service in the dust! BTW, the repaired computer works like a charm. Thank You! read more

The battery on my Mac lap top began malfunctioning. After taking it to an Apple Store to have the battery replaced I was informed that process might would take two or three weeks and they said that there was a possibility all the data on my computer would be erased. So instead I began looking for other options and called MacPro LA. They assured me that they could order the battery and complete the repair in 3 - 4 days and that no data would be erased. The staff at MacPro LA were very knowledgable, experienced and completed the repair in 3 days with no loss of data. If my computer ever needs repair in the future I won't waste my time going to the Apple Store, I'll take it to MacPro LA! read more

I'm so thankful to have found this place via Yelp. I had such a wonderful experience here, Ray cares about his customers and the quality of his work. He was professional, friendly, and very attentive. I brought my MacBook Air in after suffering from a liquid spill. He was able to fix my laptop and recover all my data. He called me a couple times during the repair period and kept me updated on how the repair was coming along. Its hard to find honest people these days, especially when they can use their knowledge to scam you. I would highly recommend seeing Ray if you need any type of computer repair. This was my first time here, but I will be seeking him out in the future for any other Mac concerns. read more

I have a 2020 MacBook Air that had water damage and needed the screen replaced. Rae was very knowledgable, quick and efficient. They don't charge for the initial diagnostic and have very fair pricing for everything else. Not to mention they have all new parts on site. Rae charged much less than what apple quoted me, and was done within a day. Would highly recommend this locally owned company and will definitely return if/when needed. read more

I have been using MacPro for over four years now. They have always been very helpful. Ray is well informed and skilled at diagnosing what the issues are. When I leave my laptop there, I know it's in good hands. Vivian is also very friendly and approachable. They understand the importance of explaining the repair process and getting your laptop back to you as quickly as possible. I strongly recommend MacPro for all your computer needs. read more

My 5 year old MacBook Pro Had to have it's battery replace because it was no longer keeping a charge. These fine gentlemen made sure they had the right battery before I drove all the way from Westchester. With in 24hours they had changed the battery and it was like bran new. Great service! read more

I am absolutely pleased with the help and service I received from Mac Pro LA! They didn't pressure to buy the most expensive but try there best to fit your budget! I'm so glad I came across them on Yelp as I was looking around through outside sources and had no luck. I am happy to say my mid 2010 can now be a backup and pleasantly enjoy my new MBP Thanks Mac Pro LA for helping me purchase the best fit MacBook Pro for my lifestyle ! Definitely coming back!! read more

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Ray is awesome. Five stars. Free diagnostic tests and just a dope dude. Ten million times better than the Genius Bar or Best Buy. Highly recommend. read more