Was hoping to share in the 5 star review everyone else experienced unfortunately this was not the case. Trust, I understand that this is a one man shop but that doesn't mean that you can't provide customers with any sort of customer service like a call/text with updates of the repair. Not sure if he took on too many repairs but holding onto someone's personal laptop for a month and expecting them to initiate all communication with you for updates just doesn't make any sense to me. I agreed to a $350 power port repair that would take a week to repair. I dropped my laptop off and went out of town for a week. When I returned, I waited an additional week, figuring he needed more time because he hadn't reached out, to call him for an update only to find out that the part would take another week to arrive, then another week pasts and I call him only to find out that the entire board needed to be replaced and that the cost was an additional $200. So I asked him, when did you figure this out and why didn't you call/text to let me know and his response was that "I'm a one man shop"...all it takes is a call or text bro. Long story short, he held onto the laptop for almost a month and got upset at me when I asked why he never reached out to me when schedule/cost/diagnose changed. All I wanted was communication for a costly repair! I'm all for supporting local businesses and that's why dropping my laptop off at a strangers home wasn't a big deal but when you (as the customer) are expected to initiate all the communication and they're holding onto your personal laptop with lots of personal information on it, this is just unacceptable. Even if you're a one man shop! To be clear, it wasn't the diagnosis that I was frustrated at but rather his lack of communication. He expects the customer to call for updates rather than notifying them via call/text when repair updates are necessary. read more

Joseph is terrific at his job. His work for our computer was sorely needed during a busy time. There was much to do and he patiently worked through long hours to get the job done. He's a gentleman with a cool head and has good communication skills, and a nice way about him. He's the first person I'll call next time things get tough. Thanks Joseph. read more

Very friendly, great turn around time and great prices Thank you for fixing my wife's laptop read more

Joseph is terrific at his job. My laptop charge port was broken and he fixed it pretty quickly. The price was reasonable and , I highly recommend him. read more

My MacBook keeps rebooting whenever it is on sleep mode. This is ridiculous. Can't do anything and I'm out of state. Will never bring anything to this company to fix again! read more

MAC & PC Computer Repair - My "brand new" laptop - IT Services & Computer Repair Near Me - Reseda, California

Amazing fast and quick drive recovery work really good service and appreciate his work

Joseph has 5 stars for a reason. He fixed my daughter's laptop which was totally fried. I was so nervous we were going to have to get her yet another one. Nope. He made it like new - and better than before. :) Fantastic service, price reasonable and easy to work with. Thank you! read more

Joseph was so nice and took my laptop and worked on it and finished the same day! Especially on Easter it was hard for me to find someone and it was so worth it! highly recommend! read more

My laptop was repaired in a timely manner and I have had trouble getting cash right away because he doesn't take credit card and he was very kind about it all. He simply held my laptop for me until I was able to get it. Would recommend this guy to anyone he's very trustworthy. read more

Found this place on yelp with good reviews and so I took my computer in to get some help on issues I was having. I found the staff very helpful and they were able to answer all my questions and did my diagnostic for free. I was able to understand the issues and after my experience I would definitely come back for any technical issues in the future. read more

9 AM: like a complete idiot, I get hand sanitizer inside my keyboard. 11 AM: my Macbook stops working. The hand sanitizer messed it up. 12 PM: I call Joseph. 1 PM: I drop off the Macbook with Joseph. 3 PM: It's fixed. For most of your coronavirus-related technological needs, there's common sense. When common sense fails, there's (professional, credible, competent, efficient, patient) Joseph. read more

NEVER let the Apple store be your plan A. My MacBook's screen/graphics card decided to fail, crippling my ability to deliver work to clients. But Joseph saved me by professionally bringing it back to life with a remarkable turn around time. He enabled me to get back on top of deadlines, and I couldn't be happier. Five stars. You're the man. read more

Very shady computer technician. Do not trust him with your computer because he tried to scam me. I brought my computer in to find out why it would suddenly shut off within the first few minutes while gaming. He told me it was the graphics card and that it needed to be fully replaced. I asked him if he could replace my graphics card with one at the same or better quality and he agreed. When I got my computer back, I found out he placed a significantly inferior graphics card he probably found lying around in his workshop and it couldn't even handle World of Warcraft! He "forgot" give my graphics card back. I called him and told him about it and he said he could easily order me a new one. Me being suspicious now asked him to purchase one and then give me screen shot of the purchase with a confirmation number. Suddenly, he was not able to find the graphics card I needed! I asked if I could return my graphics card and get my refund to which he said he wouldn't be available in the following morning to do it to avoid me. So I asked my girlfriend to call him instead and suddenly he says he's available to look at her laptop that same morning! I came back to his shop, had my girlfriend call him to say we were outside and he looked very surprised to see me after he lied once again. I returned his shoddy graphics card and got mine back. With my refund. Had I not done this he would have just fixed one of the broken fans I had on my graphics card and try to give it back to me like it was a new one he ordered the online. He also tried to be dodgy about giving my refund back though PayPal saying "he would do it later" but I demanded he would do it right now while I'm as there. Do not trust this guy, he's a total fraud. Get your computer looked at elsewhere. Judging by how he acted this isn't the first to me he has done this. read more

If you need your Macbook repaired I highly recommend Joseph! DO NOT GO TO THE APPLE STORE!! After 3 years and when all my hope was gone, I finally got my laptop fixed by him. I wished I would've found him sooner. He literally fixed my laptop in just a few hours! If I can give him more than 5 stars I would! read more

I'm genuinely happy I decided to call and find out more details. I got my hardrive replaced to my MacBook and all the files transferred. Everything there. I got it back the same night and now I'm back in business. Straight forward process. Thank you read more

I've had several machines repaired, upgraded, or generally maintained that every other business I asked told me weren't possible to work on. They have all been returned better than I requested, with a quick turbo around, and at really fair prices. I have told many of my other friends that have older macs to seek him out. Hopefully he stays around until Apple literally has to confiscate my machines from me read more

I'm glad I found this guy! Very friendly!! Works very fast and great! Communicates well, very patient 10/10

I kicked my MacBook Pro off my bed(stupid me) and the screen wouldn't turned on so I brought it to a place certified by Apple and they said my screen needed to be replaced and battery. Total of $700!! There were no physical damage! So I opted it out of getting it fixed by them. They charged me 59.99 for diagnostic test. They had it for 5 days. I found Joseph on yelp and I was kinda skeptical. I called him and he said he would run a FREE diagnostic and see what's wrong. 3 hrs later he found the problem and I was able to get my laptop back the same day! Joseph knows what he is doing! And it wasn't my screen that needed to be replaced either! Any Apple problem go see Joseph! He will take good care of your Apple! Ps he even cleaned my messy screen! Thank you Joseph!!! read more

Excellent and affordable service! Highly recommend! :) I've had my MacBook Air for nearly four years, so the battery got to the point where it wouldn't function unless it was plugged into the charger. I decided it was time for a new battery, since I'm working from home during this pandemic. I stumbled upon Joesphs Repair shop on yelp and have no regrets! I sent him a message on a Thursday night and he replied quickly. The next day I decided to go forward and take in my lap top in, and picked it up Saturday morning (he offered to have it ready that same Friday though). My laptops runs as good as new now. Thanks Joseph!!! read more

Long over due, but he was so sweet. Fixed my laptop completely after a water damage. Would come back again.

Joseph is the best and a life saver! My MacBook Pro had LCD damage and I asked Apple how much it would cost: between $400-600 plus a two week wait to have it repaired. Everyone else on yelp was still charging $400-500. I found Joseph after I started to lose hope. He said he would do it for $350. I brought my MacBook to him and he did an excellent work in about ONE HOUR! Looks brand new. Joseph is heaven-sent! :) read more

Joseph was kind enough to look for the most affordable way to fix the logic board on my 2011 17" MacBook Pro, when he had to order a new one he gave me a very fair price which came in a couple hundred dollars under what both the Apple Store and another repair place quoted me. He took the time to let me know exactly what was going on with my computer and took the time to answer all of my questions. This is a small local business so if you like to support your neighbors I definitely recommend. read more

I went to Joseph when I couldn't started my Macbook .He was able to quickly fix the problem. He did a great job and was very fast. If you need a place to fix your Mac definitely consider this place. read more

Great service at any hour definitely will be a returning customer . Such a polite guy and will go above and beyond to try to help .

I think this person does not know how to fix gaming computers, he only knows how to change parts which my 17 year old son can easily do. I took my son's computer to fix it and explain the problem that after two weeks the function went off after that the parts that were changed were burned, this man all he did was change the parts but I never look for the problem for which the parts were burned Parts taking too long he doesn't even answer messages or calls and only asks for the same parts two or three times and even keeps parts and doesn't return them "I don't know if he used them to fix other computers because according to him he couldn't find them." I took the computer to another place and they told me that the work they did to me was crap because it was not well connected, it had screws of different sizes and that the parts did not seem new because everything was full of dust, when I take it to this man it was two weeks new. THIS PLACE IS NOT RECOMMENDED WORK ON THE FLOOR read more

Joseph has helped my girlfriend and I on a few occasions with a MacBook and a gaming PC. He is always very welcoming, friendly, knowledgeable, and upfront. He stays true to the prices he gave us, which have always been reasonable. I know I'll be returning in the future. read more

I have been satisfied every time I have used his services. He is kind, knowledgeable, flexible, and consistent with the job that he does. He also has great customer service skills and really works with you in order to have a mutual satisfactory agreement. I would absolutely recommend him to anybody who needs any type of repairs. read more

This was my first time taking a device to Joseph and not only was he quick with the repair, but he was extra sweet too! My MacBook Air needed a battery replacement and whereas other places needed to order items, Joseph already had everything needed. The prices are reasonable as well. I would definitely recommend him to anyone looking for a professional and affordable repair. read more

Got the blue screen of death after updating windows 8 and tried everything after that to recover the system back to normal. Unfortunately nothing worked. Called Joseph and was able to drop off my computer that day. He was able to save all my data even though Windows had stopped working. Couldn't be happier! Thanks Joseph!! read more

Joseph is very helpful! My 2014 MacBook keyboard and battery were in bad shape so I took it to him to fix. A reasonable charge and 24 hours later and it's good as new! I did have an issue with my mic but he went out of his way to make sure the wiring was all good and fixed. Thank you for all your help Joseph! I'll be back if I have any issues with other MacBooks in the future! read more

Joseph could not have been more honest, capable, and generous with my MacBook Pro screen replacement. He explained everything and his turnaround time was unreal. Others had quoted days and weeks, and he completed the repair in hours. He also solved a FaceTime camera issue that had confounded others. I will definitely return for any repair needs in the future and recommend Joseph to all of my friends. Five star service all the way. read more

Fair, fast and friendly. Computer was repaired in a matter of a couple hours and is still working to this day (repairs were done a few months ago). read more

Joseph is great. I have an old cheese grater tower that I needed a new power source. 3 days and it was complete. He seems to have all the connections to obtain all the parts needed to bring your computer back to life. I've had this Mac for many years and it's a workhorse. I didn't want to have to replace it. Thanks to Joseph, I don't. read more

my laptop got damaged and joseph was able to repair it PERFECTLY, SAME day, and for a great price. he's the man and i'll be going to him for any future cpu needs. read more

Just noting I HAD TIME TODAY: If I could choose zero stars I would. I was recommended by a friend to check their mac guy to help my computer and I honestly wish I hadn't. There were red flags and I should have listened to my gut. One his office was at a home in a garage. First flag. As I did on the phone I told him my laptop was cutting off around 40-20 percent would be left in battery. I explained this issue and was told I needed a diagnostic. He called the next day and said it was working properly and it was just a short he needed to fix. Awesome, I've been working a ton of hours so I was thrilled that he fixed it so quickly. I asked him on the phone if he had checked it without the cord connected. He said no (second red flag). He ensured me once I drove there it would be fine. Once I got there he said it was good just needed a cleaning and fixed the short. I was charged $150 and told he doesn't accept credit cards (third red flag) he only takes cash app, venmo, and zelle. Name was under a diff name than his email. I'll get there too. I asked for an invoice and was told he could provide later. This is ENTIRELY unprofessional another another red flag. While I was there another customer who had just recently got home came back complaining that his computer wasn't fixed (I've lost counts on how many flags I have). I paid and left. I drove home thirty mins began to work on my computer and soon as I got home yall the computer did the same EXACT THING it's been doing. Cut off while I worked. I called him back, he now tells me it's the battery. That made me feel very suspicious when this wasn't even brought up. One would think the battery would be the issue. I finally got my invoice later in the week it was a word document not even a pdf. Also he doesn't respond to emails he will only chat or text. When I finally chat with him, today, almost a week later instead of a business owner standing by their work and service and trying to make things right I was spoken down to, told that he said it was the battery at his office in his garage and told I don't understand. I'm pretty verse with computers so this is knew. He spoke to me like I wasn't intelligent and spoke over me. This is not anyone I would recommend. I wrote all of this cause I want you all to see the full scope of what you're getting. Full documentation. DO NOT BRING YOUR COMPUTER HERE. I'll be taking my computer to MacEnthusiasts. read more

The Yelp reviews don't lie. I am always skeptical finding places particularly to fix computers, as I have had experiences where they try to penny and dime you; however, looking at yelp reviews, found Joseph. He not only is very responsive, he was able to tell me what was wrong with the computer even before he saw it in person. He only took a couple of hours to fix my computer and he was very friendly, knowledgeable, and continues to answer computer related questions even after working on it. The price was very reasonable and he is very flexible and will work around your schedule! read more

Excellent, honest professional. Provided timely answers. Offered referrals for the things outside of his area of expertise. Will definitely come back for my other computer repair needs. read more

If you're reading this review look no further! Feel lucky you found this business because there aren't any out there that can compete with Joseph! His quality of work and pricing are unmatched. I recently had Joseph complete two separate jobs for me. One on my personal MacBook, he replaced a depleted battery and also swapped out my original hard drive for a new Samsung ssd drive. All work was complete within a day! He called me the next day to pick up and I have had zero issues with my laptop at all to this day. Everything is working perfect! (I'm writing this review 2 months post work.) I'm a professional DJ and my laptop is the brains of the operation. His quick turn around time was unbelievable. His pricing is beyond reasonable. I also had Joseph upgrade the operating system of a pc laptop I have to windows 10 os and he went above and beyond installing free malware and antivirus software on the laptop as well! Joseph is well deserving of his solid 5 star yelp review! He's honest and fair. Give him a shot next time you run into any computer issues! He's got you covered! Trust! This is not sponsored and I have no affiliation with this business or Joseph. Just showing my gratitude with a positive review for a job well done. Thanks again! - Chase read more

I have a 2011 Mac Book Pro that suddenly stopped working after coming back from a trip. After some research it turns out my hard drive failed and basically can no longer be accessed. I looked around for quotes and came across Joseph's business on yelp. He had the best pricing compared to the other repair businesses in the area. He had my mac repaired for an unbeatable price. He repaired the hard drive, recovered ALL my files, and upgraded my RAM from 4g to 8g. Not only that, he also updated my operating system to the latest version. Had my computer back the same day. My mac runs so much faster and smoother compared to how it was prior to it failing. I highly recommend him to others who need some service done to their computer, great pricing, fast quick service, and very knowledgeable! A+++ read more

Great service provided, I needed a faster hard drive on my laptop, he was very thorough explaining what the problem was which I understood, and price was reasonable taking convenience into consideration. Would have given a 5 star but was told that laptop would be available by a certain time same say and it wasn't available until the next day. I would use them again. read more