I had an apt for a pedicure at 9am, when I got in they didn't have staffing so I had to wait 20 minutes. The nail service itself was fine. I got a deluxe pedicure with gel. No music or tv's to keep customers entertained. read more

I am losing faith in this place. I go here for convenience as it's on the way home from work. I get gel pedicures in the warmer months. Overall they do a nice job painting my nails, but I can do a nice job myself. I'm paying 65 plus tip to pamper myself a little and I'm always rushed and they use a MASSAGE GUN on your feet. That SUCKS! There are two good techs and they're never free because half of Ozaukee county knows what I'm talking about. I go for pedis so I can get a leg and foot massage. We are paying $65 plus tip, the service should take 60 minutes according to the menu..NOT 25 MINUTES read more

Literally, the worst dip set that I have gotten in my life. Took an hour and a half too. The other lady did 2 full acrylic sets in the time I was there. Asked for square and they're still round, not smooth either. Brought it up 3 times. read more

Lyly Nail's & Spa - Nail Salons Near Me - Grafton, Wisconsin

I used to love this place because of Daisy's talent. She no longer works there and it has changed owners from what I understand. I no longer go here, not worth it anymore. read more

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My nails are still recovering from the damaging manicure from a man (Johnny?) a couple months ago when I was visiting friends in Grafton. He used some kind of nail drill to quickly remove the polish from my natural nails. ( I had never seen this before & made the mistake of assuming he knew what he was doing.) Meanwhile, the drilling wore away the surface of my nails which are still thin & continue to break. The rest of the manicure was hasty, dismissive & disappointing. Maybe he was just having a bad day? Sorry I went there. read more

LOVE MY NAILS. I really like this place. I went to the same place a couple of months ago but never went back and instead went to another crappy nail salon (A Nails) after going there I realized.... I NEEDED TO GO BACK TO LYLY's. This place is amazing and always spends plenty of time on my nails. The staff is very friendly and accommodating. The price is just right too ($50 for a full set). I am obsessed with with my nails and will be going here from now on. read more

Lyly Nail's & Spa - Full set. VERY WELL DONE. - Nail Salons Near Me - Grafton, Wisconsin

this is one of the only few places I trust to do my nails consistently well. My acrylics stay on for longer than two weeks which for me is rare! The staff is always polite and are great at what they do read more

I asked if I could have almond shaped nails in under 45 minutes w gel- they promised to deliver this and then their time was up and this is the only crap that I got and they still charged me for a removal and manicure!!! WORST NAIL SALON EVER!!! These are NOT almond nails and they are all uneven and you barely removed anything! Save yourself time and money! read more

Lyly Nail's & Spa - They also burned my nail beds during removal! - Nail Salons Near Me - Grafton, Wisconsin

I had a pedicure and was not good at all. I told her the water was cold, she was rough when trimming nails. Barely worked on heels and when she polished no base coat or top coat! Place was dirty and empty. Reputation has really gone down. I need people to speak in English too. read more

So I come here once in a while when I feel like treating myself to a pedicure and normally don't have much to complain about. But I had an ingrown toe nail surgery about two month ago and decided I was healed enough to get them done. When I arrived I told them that I had this surgery done and that I would like for them to be gentle. I then was seated and the nail tech immediately started digging at the toe that had the procedure done and caused it to start bleeding immensely. I pulled my toe away and told her no and that it hurt. She said you have ingrown you need to come back every two weeks. Clearly they did not understand what I told them when I arrived! Very upsetting. And I'm a lot of pain now.... read more

Very pleasant and skilled staff. They fixed all of my jacked nails that another salon was doing terribly wrong. I no longer have nails falling off days after a fill. The manicures last a really long time! read more

Omg!!!! I went here before I came on vacation with 2 friends and I had no idea what the hell I wanted. They helped with the style and they always made sure I was comfortable. They also take walk ins which is amazing! They have beautiful ranges of colors and samples it was soo hard to choose what I wanted. Everything there is so sanitary and smell amazing. You even get a little hand massage! A lady named Tina did my nails and they were exactly what I wanted! Every worker is so sweet and I reccomend Tina! Hope this helps! read more

I go here once a month to get my nails done (gels). The staff are really friendly and helpful. They go out of their way to help my handicapped mom so she can still have pretty nails. They also are always willing to let me experiment with different colors and styles than the usual pink and white French manicure. They also offer pedicures, where you can sit in some wonderful massage chairs and really relax. I get my brows waxed there, too. I have tried to get my nails done three times in other salons and have never been as impressed with the quality of the nails or the service. read more

Very efficient. Very pleasant atmosphere and relaxing. My feet were in bad shape and the worker really made an effort to clean them up! Reasonable prices Clean too read more

Have been going here for about two years and always get wonderful and quick service for the price! I don't have a specific nail tech, always get someone new but they do a good job. read more

They ate not a skilled nail salon, but charge more than skilled prices like 50 for a full set acrylic. Once started my nails I knew I wasnt going to be happy because the nails were filed thin, they were so big It seemed as if I had clubbing. They said they don't do pink and white but can airbrush it or hand paint it. I chose to stop at my nails and not do a pedicure because I knew I'd end up somewhere else in a week to fix my nails. read more

I had a complete fill and upgraded pedicure in 1.5 hours. I was so impressed with their quick service I immediately reserved with Tina for another appointment. Highly recommend. read more

If you're looking for a quick pedicure this is the place to go. I have this place a second chance thinking it would be better but no. I basically paid $43 for someone to paint my toenails! They barely scrub callas off nor take care of cuticles. I like to get pedicures to treat myself and get a massage considering I work on my feet all day. But I'm giving up on this place and won't be back! read more

I received gift certificate from group of friends. I am a cancer patient and was going through chemo and radiation so I could not use certificate and it expired. I went in just to have polish done on toes and they refused to honor certificate, even with extenuating circumstances. I wouldn't go there now even if they offered me every service at no charge. No compassion, no customer service.i wouldn't even give this place one star but was forced to in order to post comment. read more

I was looking for a new place since I moved away form the city. I think the prices are good/fair here and the salon is clean. You never really know about those plastic sleeves over the remote control for the massage chair though...?! Someone here mentioned that the woman doesn't speak English and takes you to the chair. I had the same experience. I got the 'wave' signaling, come back here, give me your polish... I followed her but wanted to make sure I was getting the right type of pedicure so I wasn't charged for the more expensive version. She got help from someone that does speak English and we clarified that we were on the same page for what I was requesting. She did a nice job with the pedicure and was fast. Since she didn't speak the same language, I didn't have to worry about someone talking too much, since I like to do my own thing during a pedi. I will be returning here. read more

Went here with a friend for a pedicure. Paid for the "extra" work since it was spring and the feet hadn't been displayed in a while. Honestly I do a better job at home. Nice chairs and set up so I'll probably return but I won't expect much next time. read more

An average, no frills nail salon. Some technicians are quite good, some are not. But you can normally walk in with little wait for those days when you just need to take care of business. read more

I usually go here to get a pedi. Some technicians rock and a couple don't put much effort into it. They seem to do a better job overall than some of the smaller salons in the area. read more

I stopped at Ly Ly after having a good experience with a pedicure about a year ago. While I was really pleased that they were open on a Sunday, and could fit me in for a manicure, I wish I'd waited until another shop opened up on a Monday. This is the worst manicure I've ever had. I had clear polish on, and the woman started doing my nails without taking the polish off or cleaning my nails. She cut them, never buffed and I had to stop her to go back and fix several nails. Each time I was met with an eye roll. Look, I realize this is an indulgence. It's only $14. But seriously? This should have been easy, and it was horrible. It's Tuesday, and all of the polish has chipped already. She also didn't fill in my nails, so they look half done. Horrible, horrible. read more

They were extremely rude very crowded laughed at us in Vietnamese have no idea what they were talking about my daughter was disabled we even made an appointment I wouldn't go back there for love or money extremely rude people read more

The woman doing my manicure and pedicure did a really nice job and was very friendly on top of that. There were a couple times she checked in on me to make sure I was comfortable, which I appreciated. I went early in the day so it was not too busy and overall a pleasant experience. I will come back here again! read more

I have been going to this location for over a year. I do like the way my nails are done and i know some of the techs are so so but the guy that does my nails every time is fantastic. I do pedicures and shellac every month and i like the quality of my nails. I have been to other places around and they are not as clean and sanitary as this place. So ill recommend them everytime. read more

I wasn't impressed. Quickest pedi I've ever had and it was terrible. I could have painted my nails better myself.

took my tween daughter and her friend there for a mani-pedi or whatever it is called. They both enjoyed the experience and the nails looked good with a little art work added. While I waited (reading a book on a Sunday afternoon), a number of women came in and they all seemed to be repeat customers, so that says something good for the place. read more

Received worst service yesterday from Ben. He improperly removed my Gel polish, was rude and unaccomodating the entire time. I ended up stopping him from finishing my nails because I was so displeased with his service. read more

Called and made an appointment for a friend and I for our lunch break to get pedicures and let the lady know it was during our 1/2 lunch and she said that would be fine. When we got there we were greeted rudely. When we finally got in our pedicure chairs, we sat for 20 minutes and it wasn't until we took our feet out and started to dry them to leave that a guy said "Oh we can do your pedicures now" too late, had to go back to work, what's the point of scheduling an appointment?!?!?!?!. Not to mention, the chair next to me had just been used and all that was done after that pedicure was it was wiped out and dried with a towel, NO CLEANING SOLUTION USED and was refilled for the next person coming in! That is disgusting!!!! Would NOT recommend going here! read more

Terrible, terrible, terrible. My friend's daughter went in to get her nails done for prom and they looked TERRIBLE. When she asked for them to either redo them or give her the money she paid back, the male nail tech yelled at her, causing her to cry in the middle of the store, in front of customers. When I went in the next day to rectify the situation, they refused to give a refund or get her nails redone. BEWARE of this place, they are greedy, nasty people who provide terrible service. We are not the kind of people who make a habit of complaining about businesses, but this is beyond the pale. Could not have been any ruder or disrespectful. read more

Came here with a wedding party before the wedding. The woman rushed the entire time even though we had appointments. Chopped my toe nail only on one side and then filed it crookedly. The second layer of polish was only done on parts of my finger nails. When they filed my finger nails they left them super jagged. I mentioned something and she told me that it was my skin?? Worst experience ever. Never going back. Went directly to another nail salon and had them done flawlessly. Bay's nail salon in thiensville is wayyyyyy better! read more

Worst nail salon I've been to. No chip was badly done, I asked to have it removed due to a lot of it being on my skin, they charged me for a manicure. Try somewhere else. read more

Went there 3 times for pedi, each time the technicians were rushing thru the app. Didn't like the service and the results. They just want u in and out fast so they can move on to the next customer. the chairs are nice but service sucks. read more