Typically, this is the BEST pedicure in town. The room is dimly lit and the decor is classy. I have had some of my best pedicures ever here with Danny, Jason, Jasmine... But it really matters WHO you get as your technician. On our last visit, we got Liam and Henry and they chatted loudly the entire time, making us feel distinctly like they were making fun of us. Every time one of us asked for something specific, they would talk to each other and laugh. It felt very pointed like they were laughing at our expense. Even if they were not-- the pedicure is supposed to be relaxing. The owner goes through all the trouble of putting you in this dark room with a waterfall wall to relax you, and then they have these cackling guys being loud and unprofessional the whole time. It ruined the vibe completely. I booked this appointment online so I couldn't specify which technician I did Not want, and this message is primarily for the owner, but these two need to be retrained on professionalism. Also, the pedicure I chose mentioned a sugar scrub but Henry only did the scrub for two seconds on my feet and not on my calves or lower legs. I couldn't tell if this was deliberate or just my technician doing the step half-way. When I asked if he was going to do the rest, he didn't seem to understand and made more comments about me to his coworker instead. This was just another example of how I was let down on this last visit-- everything felt a bit rushed, sort of half-assed and like they were annoyed we were even there. Your other technicians: Danny, Jason, Jayce, Jasmine, Madison... they are all so lovely and excellent both at their jobs and at customer service. I looked for a way to simply message the owner instead of leaving a review but found no contact info on their website. I, in no way want to hurt this business but I do wish to give feedback on who is doing well and who is not doing their jobs. As a regular client, I felt let down by this last visit and these specific technicians' behavior and service. read more

If I could give 0 stars I would. Went and got a full set of acrylics put on not even 2 weeks ago. My ring finger felt weird like it was coming off? I decided to drill the polish off to see and sure enough not only was the acrylic nail not all the way on there is a green fungus underneath. I am so disgusted.....never will I ever be going back.... read more

West Bend Nails - Nail Salons Near Me - West Bend, Wisconsin

Went there with a friend. They could not find the nail color my friend selected. After two failed attempts, using other colors, she just decided to go with the same color as I chose. Her tech spent little or no time on her heels and left her with the same dry heels she came with. My tech rushed me through my color choice despite us arriving 20 minutes early. I've had a good number of pedicures, and the water for soaking your feet is always blue, containing some sort of antiseptic. Our water, however, was just plain water. My tech spent the entire time during my pedicure conversing with the tech to him. The leg massage was not relaxing at all. in fact, I would say it was rather uncomfortable. The tech a lot of pressure, and his strokes were very fast. And, lastly, our $55, 45 minute pedicure lasted 35 minutes - if that. read more

Pedicure is wonderful with Amy. Very professional and friendly. Does a great job and very accommodating. Amazing selection of colors and reasonably priced. read more

West Bend Nails - Pedicure - Nail Salons Near Me - West Bend, Wisconsin

Easily made an appointment online. Minimal wait to start service. Henry's massage skills were on point and they actually all take their time with the massage part of the service and really allow you to relax. This place is by FAR the best for pedicures in and around West Bend. Will always come here for pedis read more

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Always a great manicure and Danny's art work is awesome. Very friendly and polite.also does a very nice pedicure read more

West Bend Nails - Great butterfly art - Nail Salons Near Me - West Bend, Wisconsin

Been here twice, once as a walk-in and once as an appointment. Both visits left me with peeling up or off nails within the first week. Would not recommend even with their two week guarantee l- I don't plan on having to have my nails done every week and driving 30mins to do so. read more

I got a dip manicure (with chrome topcoat) at West Bend Nails 4 days ago. I was very pleased with the results - at first. Now I'm 4 days in and already have chips and peeling at the tips. I've had the exact same products apple elsewhere without issue. I wish a chip guarantee was offered. $58 and i'll need to have my nails redone within a week. read more

First time here, had a regular manicure and pedicure with Liam. There is a separate room for pedicures- dimmed lights and a relaxing experience. Liam did an excellent job and was very polite and friendly. The place is beautifully decorated and very clean. Will definitely come back again. read more

Amazing place for pedicures! Will be back again and again!! So relaxing! Worth the money!

Always quality service with a relaxing atmosphere! The pedicure room and massage chairs are soothing and will take your mind off the "real world." read more

West Bend Nails - Pedicure - Nail Salons Near Me - West Bend, Wisconsin

Very nice. Enjoyed the quick service and the relaxing darkened room. Jason was very polite.

i regularly get acrylics, and i don't think they've ever been this bad. this was the first time i went, and it was so terrible it will be my last. after getting ignored by my technician; literally didn't speak a word to me not even hi) he rushed through my set and almost painted the wrong design on the wrong nail. they're weak and bendy and easily breakable. he didn't file them down at the end so my nails catch on fabrics very badly which fabrics are a huge part of my job. the polish was applied sloppy and the acrylic was still wet when he painted them so the paint started bubbling and peeled off within days. no one said anything about no refunds prior to my purchase, until i was at the register and i read a sign. so i had to go to a completely different nail salon to get them fixed. complete and horrible service. will never go back. biggest waste of money. 0 stars read more

Beautiful place and talented nail artists! Today I had a gel mani and regular polish pedi. The mani is perfect and the pedicure almost out me to sleep. read more

West Bend Nails - Painted nails with accent nail - Nail Salons Near Me - West Bend, Wisconsin

Really good service. Kind staff. Clean quality spa. Good polish selections. Would go back. Had pedicure and the nail tech was great and pretty toes now. Thanks. read more

Not bad! First thing there's a lot of color choices to pick from which is nice. The tech I had was nice. She did a great job of shaping my nails. There was some nails that didn't get color all the way to the cuticle or the nail curve. What I miss with many places is the attention to stuff besides the color like a hand and arm massage. They do have a short one but would have loved to have it longer and the hot towel too. Another reason I took off a point was she seemed to go faster when others came in. That made me take off a star because it was like she was done with me to go on to the next person. read more

I had dip from another salon taken off and shellac gel manicure put on. The nail tech used regular nail polish and just a gel top coat. I didn't catch it on the bottle until after the top coat, when I asked about it she said she did 3 coats. And brushed off my comment even after i pointed out the gel polish was still in the box and the regular nail lacquer was out. The regular polish and gel polish were in a box together. She didn't correct it after I pointed it out. My nails were so thin they would bend, the shellac should've given them more structure. Numerous nails have broken and it's only been 2 days. Will not be returning! read more

I went in 2.5 weeks ago for a mani/pedi. the pedicure was amazing! They took their time, massage was great and the nails are holding up great! I also got a dip manicure and was not impressed. I've been getting dip manicures for years and decided to try a new place since it's closer and am highly disappointed. I've had 4 nails chip and start to peel in that time. It started right after the 2 week guarantee , but all the other dips I've had have never chipped and have lasted 3-4 weeks. read more

So happy I decided to try a new nail place! Got a pedicure done, the massage chairs, and dimly lit room were so relaxing. The girl at the front desk was on top of everything! Her and the nail tech were both amazing. Possibly one of the most relaxing pedicures I've ever got. 100% recommend checking it out if you haven't! read more

Have had two Gates of Heaven pedicures and will return. The ambiance of the pedicure area is lovely, very tranquil. No chatter or tv, thank you very much. Low lights, soft meditative music and amazing massage chairs. I'm still a bit freaked out at having a male do the pedicure, but both times the tech did a good job. The only thing I'd like to see improved on is the technique used for the leg and foot massages. More pressure on the bottom of the feet and including the heels would be nicer. The upgraded pedi includes plenty of work on the lower part of the legs so that flaky dead skin is exfoliated, and the skin is well moisturized. The hot stones and parafin are a treat to tired feet. I walked in both times and got taken to the chair immediately. I'm recommending. Four start only because the massage could be improved. Note: I did refuse to have him use the little "sander" to smooth the nails as I think it leads to weakening the nails by taking off the top layer, which seemed to surprise him a bit. Apparently that is usually done. It wasn't done the first time I was there so it was a bit of a surprise to me when he pulled out the sander. He understood and was good about honoring my preference. The polish looks lovely. I don't do gel, just old fashioned opi. Last pedicare polish lasted two months! read more