I had an appointment next door and decided to stop in to Golden Nails & Spa without an appointment for a holiday pedicure before my flight the next day. I waited only a short time before they sat me in a massage chair and got started. Nina did my pedicure and she did a great job. The most basic option was $39 and $5 extra for a callous treatment. Tons of colors, lots of parking, reasonably priced. I'd definitely stop in here again when I'm nearby. read more

Golden Nails & Spa - They use brand new packaged tools and supplies for every pedicure wrapped in recyclable material. - Nail Salons Near Me - Menomonee Falls, Wisconsin

I absolutely adore Tristy!! My daughter and I have frequented here a few times now. Quality of material seems better than most places Ive visited. And when I have issue right after they fix asap no issues. read more

Golden Nails & Spa - Nail Salons Near Me - Menomonee Falls, Wisconsin

Very clean place, friendly staff. Went in shortly after they opened at 11 on Sunday, place was already busy. This was my first experience there, and I think this will be my go to place for the few mani/pedis I get. I got a regular manicure to clean up my nails, and on Wednesday my nails don't have any chipping, which for me, is rare. read more

Golden Nails & Spa - Nail Salons Near Me - Menomonee Falls, Wisconsin

Always a pleasant experience. Clean Establisand service is always 10/10! Recommend making an appointment due to the fact they are always busy. read more

Golden Nails & Spa - Gel fill - Nail Salons Near Me - Menomonee Falls, Wisconsin

I went to this nail salon on July 10th and called for an appointment at 2:15pm. They were able to get my mom and I in for two gel spa pedicures at 3:15pm, and although their website says they close at 4pm there were many customers still getting their nails/toes done after that, they probably just stop accepting customers at 4 or a little before then. After going to two nails salons for gel pedicures before going to Golden Nails, Tosa Nails in Wauwatosa and another salon in Rib Mountain, Golden Nails was the first place to fix my big toe nails which each had a small hump. They do an amazing job at nail repair and all of the employees are extremely kind and hardworking. It is pricier than Tosa Nails and Lux Nails, but absolutely worth it if you can afford it! It was $113 for two gel spa pedicures. read more

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The workers are very rude and the service was horrible. They yelled at me because apparently it was my fault that I wanted coffin shaped nails. It was also very over priced for just a simple french tip and fill. She also fat shamed me in japanese. And my nails look horrible. Also they cut up my cuticles and they hurt so bad and the french tip is super messed up. read more

Golden Nails & Spa - Bad nails - Nail Salons Near Me - Menomonee Falls, Wisconsin

Went for a pedicure. Great customer service! I was able to get in quickly without an appointment. If you are looking for a place that will assist in your self care, check them out. Staff and customers are wearing mask, social distancing and you must wash your hands when you enter. My feet feel like I'm walking on clouds! read more

Golden Nails & Spa - Vegan Deluxe Pedicure - Nail Salons Near Me - Menomonee Falls, Wisconsin

I made an appointment for a pedicure online at 10:15AM and waited for a confirmation. When the confirmation came they changed my appointment to time to 11;00 which was fine. Then 20 minutes prior to my appointment time I received this e-mail "Sorry we're busy at the time you request the appointment, please make another appointment, thanks! " I was well on my way driving across town (30 minutes) when I was notified. I will not make another appointment with Golden nails. read more

I have had a mani pedi here many times before. The salon is clean and the nail color choices are filled with great options. My friend visiting was in need of a gel manicure and I needed a color change. We were able to be served on a Saturday afternoon without an appointment and we love our nails! You can also call ahead. I live how when we walked in we were immediately greeted! read more

Golden Nails & Spa - Gel manicure! We are super pleased! - Nail Salons Near Me - Menomonee Falls, Wisconsin

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I'll always come back to this place when I get my nails done. The spa itself it very clean and the staff is friendly and polite. I did accidentally chip a gel nail the day after I got them done but I called and was able to come in right away and they redid the nail free of charge. The prices are definitely reasonable and it's worth it to call and schedule an appointment!! read more

Golden Nails & Spa - gel manicure - Nail Salons Near Me - Menomonee Falls, Wisconsin

Horrible experience. Technician attended to me while checking in other guests and answering the phone. I informed him how I was not satisfied with the feel of my feet he stated put lotion on. Oh yeah, they charge extra for the scrape! I was not accommodated at all. read more

Golden Nails & Spa - Just after leaving salon - Nail Salons Near Me - Menomonee Falls, Wisconsin

Gel nails chipped 3 days after getting them done. Polish is bubbled and she rushed the entire process.

I always enjoy going here. They are busy so call ahead and make an appointment. They are pretty good about getting you in close to your appointment time too which I appreciate. Prices are pretty comparable to everywhere else in the area to which is nice. Overall, friendly staff and good customer service. read more

Very rude and harsh technician who actually yelled at me when I got up to leave after 10 minutes of drying time after pedicure. Very bizarre behavior and I will not go back. I have been to a variety of salons and this one is lacking in proper customer service attitude. Unfortunate since I am new in the area and was looking for a salon home ! Not there! read more

The manager (and I use this term loosely.) Is the rudest, bias, condescending, unprofessional, prejudice, man I have come across in my life time. Why is he allow to interact with the public in a social setting. You make an appointment and get to your appointment and have to wait for an hour, or they tell you to come back. While I am sitting there for my appointment the (so call manager) is taking walk in. I am not sure if the owner is aware of this man behavior but you have and will lose money because of this person social skills. He leave the person he is working on to go answer the phone and checking out other people in the shop. This guy works at the first station/chair when you walk into the door to the right of you. If anyone else has experience these bad behaviors for the so called manager respond to my post. Something must be done about this guy treating paying customers so rude. read more

walked in for French tip paint regular paint. got charged for gel and I didn't ask for gel and got charged $35 for it when I asked for regular paint for French tip nails. not happy with service today. going to start looking at other places for nails. read more

I have a much better experience if I just walk in. Anytime I make an appointment I'm never in a chair right away. They overbook time slots so much and so often I have walked out a few times. read more

Very courteous and efficient Tried to have me do a more expensive service but didn't push the issue after I declined the service I had a manicure and pedicure. Nails were well done and haven't broken off. read more

My daughter's gel nail was peeling off at the base and we came in a half hour before close. Nina agreed to fix my daughter's nail and Grace (my daughter) sweet talked her into changing her polish color too. Not only did she change her color but she painted a design and applied a gem to each nail. She stayed a half-hour past close and was incredibly sweet. Nina did a beautiful job on my daughter's nails. We love coming to Golden Nails and even more so now! read more

Ugh. I really don't like writing negative reviews but man! was this a disappointment! On my first (ever) visit (12/17) I wanted a pedicure and asked the price. I was told $30 for the basic and was given a menu. The initial part of the pedicure was excellent - cuticles and dry skin removal. After that, it was all downhill. The foot scrub was non-existent (and that is my favorite part!). The lotion/massage - was a 'little' longer than the scrub but still unbelievably short. At checkout, I was told, "That will be $32." WHAT!? They then pointed to a sign that described the $2 additional charge for Covid stuff. I should have been told that BEFORE I received the service. My pet peeve - not getting full, accurate pricing upfront. I won't be going back - there are too many nail salons to choose from. read more

it's a really nice place and the service didn't disappoint at all i went with my mom who doesn't speak much english but the person that took care of her made such a huge effort to communicate with her read more

I spent almost $140 to be serviced for a full set, and a pedicure with my friend. During my service the gentleman proceeds to provide horrible service while doing my pedicure. The toenail on my toe is crooked, my hot towels were left on and cold. When he proceeded to put the lotion on and finish my services he didn't rub it in so I had to wipe it off. I wasted a whole hour on disappointing services. The manager refused to give a discount or offer any correction to the service due to the employees actions. I asked politely for things to be corrected and I was ignored. Long story short, book with Kim. read more

My experience was amazing. My friends and I took advantage of the Herbal Pedicure and Mani. The place was practicing all the PPE guidelines which gave me a since security! Thank you Ben and team read more

Luna is my girl! If you want attention to detail on with your French manicure she is who you want! I've been coming to her for over 6 months and my nail and nail beds have never been healthier! Cheers to natural nail care! read more

Terrible service!!! Why even make an appointment. I have been waiting 25 minutes for my appointment. my son gets married tomorrow and we are on a time line . Fricken posed. Never coming back here again and will not recommend this place. read more

Made an appointment for the four of us to get pedicures, and even scheduled more time to get all of us in ( I can be considerate and understanding when it comes to getting services done ). What's the point of making multiple appointments just to be told they cannot take us. First and last time coming here. Don't even waste your time or money on this place. I was told "the online scheduling manager isn't here, so we can't take you". Yeah, okay. read more

I had a reservation, and I had to wait over 50 minutes for one of the staff members to even touch my nails. None of the staff acknowledged nor apologized for my wait. Other customers were seated and helped before me. I arrived first and had a reservation. Two women, who had arrived after me, were almost done with their pedicure by the time a staff member started working on my nails. Overall, the service was very rude. I still tipped 20 percent, but I would not recommend this salon to younger customers. They do not treat all customers equally. read more

I called Golden nails and spa earlier in the day and asked what times they had available for an appointment. They let me know they were free at 3:45 PM and asked for my name and phone number to secure the appointment. I showed up at 3:40 and saw the place was packed. There were three or four girls sitting down waiting in front of me. I picked out my color (which took a while) and then was told to have a seat in one of the chairs. The man told me it would be a 10-15 minute wait at 3:48... which immediately was frustrating because I arranged my Friday afternoon around this appointment. I'm ok waiting 10-15 minutes, I know things happen & that's life! Once I realized that the 4 girls in front of me were JUST being seated, that's when I realized this was going to be much longer than 15 minutes. After 25 minutes of waiting, I decided to get up and leave. I think it's extremely rude to tell someone you have an appointment available at 3:45, and then not be able to get to them until maybe an hour later. It's inconsiderate of peoples time, and extremely rude. I will never be going back to this location unless I have 5-6 hours to kill or it's the last nail salon standing. Unfortunate because I hear they do a decent job. If you have 5-6 hours to spend at the nail salon, give them a try!!! read more

Beautiful salon, super relaxing, and polite staff, but only giving 4 stars because after 5 days, I was styling my hair and literally 3 nails just came off of my shellac manicure. My girlfriend who I went with had hers last two weeks without any chips, though. read more

For the cost, you'd think I'd get better service and quality but I'm extremely disappointed. My pedicure was barely a pedicure, barely any cuticle removed. And my nails look lumpy and misshaped. Both my toes and nails still have leftover polish visibly on the edges. Very dissatisfied. read more

Very friendly and calm staff. The lady that did my nails was very fast, but still was focused and did an amazing job! :)