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West Bend, WI

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Sassy Nails by Brenda

3.0 (2 reviews)
ModerateNail Salons

By appointment only

Services - Sassy Nails by Brenda

Manicure

Manicure and pedicure

Nail fill-in

Sassy Nails by Brenda Photos

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13 years ago

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8 years ago

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West Bend Nails

West Bend Nails

3.3(23 reviews)
2.0 mi

Typically, this is the BEST pedicure in town. The room is dimly lit and the decor is classy. I have…read morehad some of my best pedicures ever here with Danny, Jason, Jasmine... But it really matters WHO you get as your technician. On our last visit, we got Liam and Henry and they chatted loudly the entire time, making us feel distinctly like they were making fun of us. Every time one of us asked for something specific, they would talk to each other and laugh. It felt very pointed like they were laughing at our expense. Even if they were not-- the pedicure is supposed to be relaxing. The owner goes through all the trouble of putting you in this dark room with a waterfall wall to relax you, and then they have these cackling guys being loud and unprofessional the whole time. It ruined the vibe completely. I booked this appointment online so I couldn't specify which technician I did Not want, and this message is primarily for the owner, but these two need to be retrained on professionalism. Also, the pedicure I chose mentioned a sugar scrub but Henry only did the scrub for two seconds on my feet and not on my calves or lower legs. I couldn't tell if this was deliberate or just my technician doing the step half-way. When I asked if he was going to do the rest, he didn't seem to understand and made more comments about me to his coworker instead. This was just another example of how I was let down on this last visit-- everything felt a bit rushed, sort of half-assed and like they were annoyed we were even there. Your other technicians: Danny, Jason, Jayce, Jasmine, Madison... they are all so lovely and excellent both at their jobs and at customer service. I looked for a way to simply message the owner instead of leaving a review but found no contact info on their website. I, in no way want to hurt this business but I do wish to give feedback on who is doing well and who is not doing their jobs. As a regular client, I felt let down by this last visit and these specific technicians' behavior and service.

I have gone there 3 times before and my nails were way to thick the sizes of the nails were…read moredifferent and when I went to go take my pinky nail off because it started to hurt and it was time to take them off and my real nail started to bleed and bent in half.

Photos
West Bend Nails
West Bend Nails - Pedicure room

Pedicure room

West Bend Nails - SPECIAL RAFFLE IN CELEBRATION OF 
GRAND OPENING

https://westbendnails.com/

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SPECIAL RAFFLE IN CELEBRATION OF GRAND OPENING https://westbendnails.com/

Elegant Nails & Spa

Elegant Nails & Spa

1.9(36 reviews)
0.8 mi
•$$

I've had a wonderful experience here, but most recently they've been not so great…read more This is a great place if you are under a time crunch or just need a quick touch up to your nails, but there is no attention to detail. Most recently I went in for a shellac and while the appointment was speedy, you could tell the technician was in a rush. I left with less than satisfactory nails, with lots of rough edges on the tips of my nails, several air bubbles in the shellac, and a few nails that were not properly shellacked completely to the edge of the nail. Come here if you're in a hurry, otherwise I highly suggest At Your Fingertips in West Bend for a great full-service shellac manicure. Update: one week and they all peeled off in one piece. Not returning.

I wish I had seen these reviews prior to my unfortunate visit…read more My appointment was scheduled for 11 am w/Sonny. Upon arrival, I was informed that there would be a 35-minute wait due to my tech not being informed that his client also wanted her nails done. If I did not want to wait, I could go to their sister location, Modern Nails, horrible reviews. Against my better judgment, I decided to wait it out due to no availability at other salons. Upon completion of services, I expressed my displeasure and was told that my bill (gel refill) is $40 (website listed $35) , but due to shaping my nails an additional $5 is charged. After I showed Sonny the imperfections, he decided to knock off $5. Not wanting to make a scene, I paid for this disgusting refill job and left. I will NEVER return to this salon again. You have been forewarned. Do not patronize this "nail salon"!

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Elegant Nails & Spa
Elegant Nails & Spa
Elegant Nails & Spa

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Sassy Nails by Brenda - othersalons - Updated October 2026

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