Terrible experience, horrible hygiene, lack of communication of explaining what the service will be or what to expect, and HUGE scammers! My first impression off that bat, was how dirty this place is, chairs were dirty, dingy, and stained. The tools were not individually clean and brand new for each client (they were dirty, and beat down), nail files were disgustingly overly used. Most salons ask clients to wash their hands pre- service, I found it disgusting that they don't require that of clients while using the same dirty tools on each person. The color selection is terrible, they barely have anything and didn't have any other basic colors other salons will usually carry. Trying to choose a color, I had my "manicure" began as another nail technician tried to help me find the color I was looking for, after I said no to the first ring of color swatches that I did not see the color that I'm looking for, she immediately got impatient with an attitude like "just pick a color already". Anyway. Proceeding to the manicure, I only wanted no chip manicure and pedicure- but failed to explain to me that they are going to apply this pink gel and add no chip on top- NEVER had gel, and I thought it was so unnecessary to use and it feels so uncomfortable. The shape? Absolutely HORRENDOUS. I've gone to a lot of chop shops, and they have all done a better filing job than what I received here. It's like they cannot file a decent shape or evenly unless you get nail extensions- which I did not get, I like my nails short, as I need them short for my job. Also, cuticles were cut too deep on two different fingers. And the pedicure? Wasn't comfortable as a traditional pedicure. They have recliner chairs which is fluffy to feel cozy, but it's uncomfortable and awkward keeping your legs and knees up the whole time- also, again the chair covers were disgusting and stained , as if they don't not replace the covers for at least a month (they should be changed a lot more frequently, most especially when a fresh stain is made). I did not like that the staff wasn't friendly, wasn't personable, made it very clear that they did not gaf about anything but getting the service over with. I really enjoy at nail salons the nail technicians will try to make small talk to get to know you, and make you feel comfortable with them by talking with you- no matter how broken their English is, they would try; these girls?!?! No, they didn't care to talk, just get the service over with to shoe you along to the next. The pedicure was also terrible shaping. I don't appreciate having bulky nails from the gel, and lack of filing, while using so many dirty objects. This place was so filthy, whoever said this place is "clean" obviously has never cleaned or practiced sanitary precautions or has ever gotten licensed for it. They need to hire someone to clean this place. The floors, chairs (EVERY CHAIR) the desks, the drawers, the tools, the arm and foot stands, the brushes, the jars, the bottles of acetone or alcohol they use for their service- all need someone to just clean and sanitize. My fingers AND toes are still burning from the cuts they made - TWO different artists that cut me. The pedicure was dry (just like the manicure) and upcharged too! I booked the same time service thinking I should get out of there quickly back to what I needed to do to save time- WRONG. I should've went with a basic regular nail shop down my street, they would've spent 2 hours for my hands and toes for a basic no chip mani and pedi that I actually wanted, would've used fresh sanitized tools, would've given me a more luxurious treatment with care, and relaxation, would've had better customer service quality, would've been transparent for any upcharges before beginning of service, all for a fraction of the price for what I paid here at this nasty salon. For the same time service that I booked online, I chose a pedicure but they failed to tell me before service that they will upcharge it to a "smart pedicure" due to it being difficult to do the one I chose- but it wasn't different than the manicure had booked- they just took the opportunity to upcharge me literally as I am about to pay, so I had no choice to do anything. The pedicure or manicure had no massage, which i find as the best part to any single nail SALON. My toes are still dry and crustier than what they were coming in there with. I wish I never wasted my time here, but they brand their shop with these glorified videos from local social media influencers and thought this place was going to be worth the try- since it was so OVERLY hyped. So made that I could never get that time back, wasted so much money, have something I do not want and now stuck with needing to remove this cheap quality nails. Aside from my poor experience, I am just in pure disgust and disbelief of how nasty this place read more