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Chicago, IL

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Luxo Nail Spa

4.1 (67 reviews)
Open • 9:00 am - 8:00 pm

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Services - Luxo Nail Spa

Manicure

Manicure and pedicure

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Recommended Reviews - Luxo Nail Spa

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Reviews With Photos

Kiaya S.

My nails needed serious love so I came back in to give it another go! My tech was very kind and the vibe is very relaxing! They offer quite a few services and I was greeted immediately and offered one of their two drink options! Fall is approaching so I went with a maroon and loved how they turned out! Very quick in and out appointment and they do take walk ins though I would suggest making an appointment

I am OBSESSED with my nails every single time I go see Deja. Deja is insanely talented, creative, and her attention to detail is incredible. Not only is she amazing at what she does, but we spend most of our appointments laughing and having fun. The salon itself is beautiful, welcoming, and super accommodating, with SO many colors, designs, and styles to choose from. I truly couldn't recommend Deja and this salon enough!

The worst service I have ever received. I went in for my wedding set and left to a different salon to fix this. Nail tech was rude, didn't listen, not skilled. I will never return. My pedicure was even worse.

Jacqueline F.

I needed a break from my normal nail tech that's been doing my nails for almost 5 years. He kept acting annoyed that my fingers were never relaxed and more than once he nipped and hurt my cuticles with his electric drill/buffer. So I wanted to get revenge and cheat on him at the new nail salon 5 minutes away! So Luxo Nail Spa here I come... The moment I walked in I was warmly greeted by a nail tech. He asked me what I wanted done and I told him just a regular pedicure with regular nail polish. I was told to go ahead and pick my colors and he offered me a slushy cocktail beverage, water, and a cookie - all on the house! He had me at cocktails and cookies! I wish I remembered my nail tech's name but he was Latino and very sweet and charming. Great conversationalist too. Made me feel relaxed the whole time. He took a little long on getting the pedicure complete (about an hour) but I was not in a rush at all. Pamper me, please! He did a great job on my toes, filed them well and gave me a nice massage, sugar scrub, and warm towel treatment. And this was just the standard pedicure! Imagine if I got the deluxe package. I highly recommend this place if you are looking to get pampered and not pressed for time. I will be back!

Day 9 nails had fallen off. By day 10 they were all off, even the two that had acrylics!

Luxo was recommended to me, specifically for their "gel builder" manicure as I was looking for an alternative to no-chip. I wanted something that would last me longer as I was heading out of town. The manicurist assured me it will last so long that you can come back get your nails filled. I paid $107 for a gel builder manicure and regular pedicure. This price was with their happy hour discount and not including the tip I left. I was there for over two hours! The manicurist seemed to have taken her time and I was happy with how they looked. Unfortunately the nails started chipping within days. 5 days later multiple were peeling back, 9 days later a few had fallen off. By the time I hit the ten day mark they had all fallen off!!! Had I not been out of town I would have gone back when they started peeling back and had them redo them. However, the point is to go to a place where you trust their work enough that you get what you pay for. I was told they should last forever and I should come back in 3 weeks for a fill-in. Giving it a one star. No bottled water, juice drink, or slushie can compensate/mask for the service (or lack of) that you are paying for. I do also want to note that my pedi started chipping about a week lasted as well.

Chipped in  13 days

I paid $100 for a Russian manicure with Masha. She showed up 15mins late and the building was closed. Ok, fine, traffic. I get it. The mani was good, polish flawless but there were still some areas of cuticle surrounding my nails that didn't look perfect. Again, it's ok, i get it. 13 days later my thumb chips. I call, they have me come in for a free repair at 11:15. I show up on time and wait and wait. 30mins later a woman from the front desk says "sit here I'll drill it off". No smile, no sorry it's 30mins of waiting and not the person you paid a premium to see the first time. Then they leave me sitting at the table. I finally just got up and left. Told the front desk i was going to leave and they said "ok". Now this place is EXPENSIVE. I also drove from the burbs. At this price point the hard gel should last. At this price point you should get a call of the tech is running more than 30mins behind. I had high hopes. I guess I'll be fining another salon and just rock my super short chipped $120 with tip mani for the next couple weeks

It's my understanding this was suppose to be used for my nails and it wasn't.

I am very disappointed regarding my service on Wednesday, July 15. I paid $126 for a full Gel-X set, but two of my nails chipped within a week. When I came in to get them repaired, I realized standard gel polish had been used during my original set rather than the actual Gel-X system materials required for this service. Furthermore, 3 additional nails are now beginning to chip at the corners. While I appreciate that you offered to honor the repair slightly past the standard window, I am very disappointed with the quality. Paying $126 for the wrong application and a set that is already falling apart does not feel fair.

frozen daiquiri
Nazia C.

I was a walk-in on a Thursday morning and they were very accommodating. It is very beautiful and spacious inside. There's complimentary drinks and there were some cookies and mini muffins available. I selected the vitamin pedicure service and was very pleased. It is a bit more expensive than what I would normally pay for a pedicure but the service and quality was worth it.

Anna J.

You can't tell from the outside but they have a large and beautiful interior. Great service. A lot of options for nail art. I think my artist really nailed the mismatched bling look I was going for. Very happy and will be coming back here.

This is how I left luxo nail spa.
Jen M.

Ask for Kat if you want the best pedicure ever! Ask for Mimi for perfect set of gel x or ask for Oksana for a custom gel set

Exterior of establishment
Joe B.

Started off a bit rough with the technician that was given to me, seemed to be a bit bothered as I had asked for my nails to be cut shorter, owner came over, rectified the situation with a new tech that did a wonderful job. Clean, bright and aesthetically pleasing space. Private rooms offered for additional services, they offer a membership VIP package, very enjoyable service. Friendly staff, offering beverages and snacks, and lovely environment to pamper yourself.

Alison B.

I had the most amazing pedicure from Tracy! She was exceptional. I did the deluxe pedicure and I felt like the massaging would never end and loved every moment of it. Tracy was so good! Highly recommend this place. Super clean, great service and really lovely staff!

I love my new nails!

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7 days ago

AND they gave me popcorn to snack on this time! I especially like the artistry and skill of Tina, a very sweet person. Ask for her.

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Ask the Community - Luxo Nail Spa

Review Highlights - Luxo Nail Spa

“This is my second builder gel mani at Luxo Nail Spa and Chloe has done a 10/10 job once again!”

Mentioned in 11 reviews

Read more highlights

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I have been a customer of this specific location for years, largely because of the terrific care…read moreI've received from all of the estheticians. Once I found my specific esthetician, she became the sole reason I continued to stay a customer. I have been on a consistent schedule with her for a long time and know exactly which dates she is available and what hours she works. I'm not sure what has happened with EWC over the last two months, but none of the esthetician schedules make sense anymore. They seem to be working completely different days and hours every single week, and there doesn't even appear to be a consistent pattern. Someone may work an entire shift twice one week, four times the next week, and then maybe only once the following week. I'm someone who likes to book my appointments three months in advance with a specific esthetician because I do not work a regular Monday through Friday schedule. I need to plan ahead, and I have always been able to do that with EWC. Unfortunately, I'm no longer able to consistently book with the same person because their schedules are constantly changing. EWC, whatever this new scheduling change is, it's not working. If the scheduling doesn't change soon, I will likely be leaving once I use the remainder of my passes because I can no longer reliably book my services with the esthetician I prefer. I really don't think this is a smart business move. I understand that schedules and staffing need to change, but completely removing consistency makes it very difficult for loyal customers to continue coming back. I think you will likely lose far more clientele than just myself if this continues. Once again, all of the estheticians are wonderful, and this review is not a reflection of the quality of their work or the care they provide. My concern is specifically with the inconsistency in how staff are being scheduled each week. The previous scheduling structure made it easy for loyal customers to plan ahead and stay with their preferred esthetician, and that consistency seems to have been completely lost. EWC Management/Corporate, if you have any questions feel free to contact me directly.

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Luxo Nail Spa - othersalons - Updated October 2026

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