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Services - Luxo Nail Spa
Manicure
Manicure and pedicure
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I needed a break from my normal nail tech that's been doing my nails for almost 5 years. He kept acting annoyed that my fingers were never relaxed and more than once he nipped and hurt my cuticles with his electric drill/buffer. So I wanted to get revenge and cheat on him at the new nail salon 5 minutes away! So Luxo Nail Spa here I come... The moment I walked in I was warmly greeted by a nail tech. He asked me what I wanted done and I told him just a regular pedicure with regular nail polish. I was told to go ahead and pick my colors and he offered me a slushy cocktail beverage, water, and a cookie - all on the house! He had me at cocktails and cookies! I wish I remembered my nail tech's name but he was Latino and very sweet and charming. Great conversationalist too. Made me feel relaxed the whole time. He took a little long on getting the pedicure complete (about an hour) but I was not in a rush at all. Pamper me, please! He did a great job on my toes, filed them well and gave me a nice massage, sugar scrub, and warm towel treatment. And this was just the standard pedicure! Imagine if I got the deluxe package. I highly recommend this place if you are looking to get pampered and not pressed for time. I will be back!
Luxo was recommended to me, specifically for their "gel builder" manicure as I was looking for an alternative to no-chip. I wanted something that would last me longer as I was heading out of town. The manicurist assured me it will last so long that you can come back get your nails filled. I paid $107 for a gel builder manicure and regular pedicure. This price was with their happy hour discount and not including the tip I left. I was there for over two hours! The manicurist seemed to have taken her time and I was happy with how they looked. Unfortunately the nails started chipping within days. 5 days later multiple were peeling back, 9 days later a few had fallen off. By the time I hit the ten day mark they had all fallen off!!! Had I not been out of town I would have gone back when they started peeling back and had them redo them. However, the point is to go to a place where you trust their work enough that you get what you pay for. I was told they should last forever and I should come back in 3 weeks for a fill-in. Giving it a one star. No bottled water, juice drink, or slushie can compensate/mask for the service (or lack of) that you are paying for. I do also want to note that my pedi started chipping about a week lasted as well.
I paid $100 for a Russian manicure with Masha. She showed up 15mins late and the building was closed. Ok, fine, traffic. I get it. The mani was good, polish flawless but there were still some areas of cuticle surrounding my nails that didn't look perfect. Again, it's ok, i get it. 13 days later my thumb chips. I call, they have me come in for a free repair at 11:15. I show up on time and wait and wait. 30mins later a woman from the front desk says "sit here I'll drill it off". No smile, no sorry it's 30mins of waiting and not the person you paid a premium to see the first time. Then they leave me sitting at the table. I finally just got up and left. Told the front desk i was going to leave and they said "ok". Now this place is EXPENSIVE. I also drove from the burbs. At this price point the hard gel should last. At this price point you should get a call of the tech is running more than 30mins behind. I had high hopes. I guess I'll be fining another salon and just rock my super short chipped $120 with tip mani for the next couple weeks
I am very disappointed regarding my service on Wednesday, July 15. I paid $126 for a full Gel-X set, but two of my nails chipped within a week. When I came in to get them repaired, I realized standard gel polish had been used during my original set rather than the actual Gel-X system materials required for this service. Furthermore, 3 additional nails are now beginning to chip at the corners. While I appreciate that you offered to honor the repair slightly past the standard window, I am very disappointed with the quality. Paying $126 for the wrong application and a set that is already falling apart does not feel fair.
I was a walk-in on a Thursday morning and they were very accommodating. It is very beautiful and spacious inside. There's complimentary drinks and there were some cookies and mini muffins available. I selected the vitamin pedicure service and was very pleased. It is a bit more expensive than what I would normally pay for a pedicure but the service and quality was worth it.
You can't tell from the outside but they have a large and beautiful interior. Great service. A lot of options for nail art. I think my artist really nailed the mismatched bling look I was going for. Very happy and will be coming back here.
Ask for Kat if you want the best pedicure ever! Ask for Mimi for perfect set of gel x or ask for Oksana for a custom gel set
Started off a bit rough with the technician that was given to me, seemed to be a bit bothered as I had asked for my nails to be cut shorter, owner came over, rectified the situation with a new tech that did a wonderful job. Clean, bright and aesthetically pleasing space. Private rooms offered for additional services, they offer a membership VIP package, very enjoyable service. Friendly staff, offering beverages and snacks, and lovely environment to pamper yourself.
I had the most amazing pedicure from Tracy! She was exceptional. I did the deluxe pedicure and I felt like the massaging would never end and loved every moment of it. Tracy was so good! Highly recommend this place. Super clean, great service and really lovely staff!
I love my new nails! I believe my nail tech's name was Irina. She helped me choose the perfect colors to match my vision and made the experience even better by speaking Spanish with me. The result was exactly what I wanted--beautiful and flawless. I'll definitely be coming back!
My nails needed serious love so I came back in to give it another go! My tech was very kind and the vibe is very relaxing! They offer quite a few services and I was greeted immediately and offered one of their two drink options! Fall is approaching so I went with a maroon and loved how they turned out! Very quick in and out appointment and they do take walk ins though I would suggest making an appointment read more
24 days ago
Business owner information
Victoria N.
Hi Kim, we are concerned to read this review. After thoroughly…
I came here back in October for a Manicure and Pedicure and got the dazzle polish. I was super impressed! My nails lasted 4 weeks and they were easy to remove with nail polish remover. Liked it so much, I went last Thursday (5 days ago) and did a mani/pedi with dazzle again. I went in the evening and by the next morning my nails already started chipping. I called them to let them know and they apologized and told me to come back. They had the same nail tech redo my nails, except I opted in to pay for no chip because I didn't trust the dazzle. They wrote off the $5 up charge which was nice. The tech asked me if I do house work. It hadn't even been 24 hours yet. What does that even matter? Last time I got dazzle they lasted so long. I thought getting the no chip was the move until my nails started chipping on Monday. Less than 3 days later. Come onnnnn!!! I'm super over it, I don't have time to drive the 30 min to re do them again. I'm going on vacation with chipped nails which is annoying as heck! I'm pretty sure it's the techs technique because I've done my nails many times, at one point for a few years straight and never had this issue. Disappointed to say the least! Waste of time and money Really hard to see in the photos because I ended up doing a neutral color. Glad I did or they'd be super noticeable. SMH. My toes are great, did them pink and they are looking great 5 days later. A different tech did those and that may be why! read more
Business owner information
Victoria N.
Hi Amanda, We understand how frustrating it is for your polish to…
4 days ago
The worst service I have ever received. I went in for my wedding set and left to a different salon to fix this. Nail tech was rude, didn't listen, not skilled. I will never return. My pedicure was even worse. read more
1 year ago
I needed a break from my normal nail tech that's been doing my nails for almost 5 years. He kept acting annoyed that my fingers were never relaxed and more than once he nipped and hurt my cuticles with his electric drill/buffer. So I wanted to get revenge and cheat on him at the new nail salon 5 minutes away! So Luxo Nail Spa here I come... The moment I walked in I was warmly greeted by a nail tech. He asked me what I wanted done and I told him just a regular pedicure with regular nail polish. I was told to go ahead and pick my colors and he offered me a slushy cocktail beverage, water, and a cookie - all on the house! He had me at cocktails and cookies! I wish I remembered my nail tech's name but he was Latino and very sweet and charming. Great conversationalist too. Made me feel relaxed the whole time. He took a little long on getting the pedicure complete (about an hour) but I was not in a rush at all. Pamper me, please! He did a great job on my toes, filed them well and gave me a nice massage, sugar scrub, and warm towel treatment. And this was just the standard pedicure! Imagine if I got the deluxe package. I highly recommend this place if you are looking to get pampered and not pressed for time. I will be back! read more
3 months ago
Luxo was recommended to me, specifically for their "gel builder" manicure as I was looking for an alternative to no-chip. I wanted something that would last me longer as I was heading out of town. The manicurist assured me it will last so long that you can come back get your nails filled. I paid $107 for a gel builder manicure and regular pedicure. This price was with their happy hour discount and not including the tip I left. I was there for over two hours! The manicurist seemed to have taken her time and I was happy with how they looked. Unfortunately the nails started chipping within days. 5 days later multiple were peeling back, 9 days later a few had fallen off. By the time I hit the ten day mark they had all fallen off!!! Had I not been out of town I would have gone back when they started peeling back and had them redo them. However, the point is to go to a place where you trust their work enough that you get what you pay for. I was told they should last forever and I should come back in 3 weeks for a fill-in. Giving it a one star. No bottled water, juice drink, or slushie can compensate/mask for the service (or lack of) that you are paying for. I do also want to note that my pedi started chipping about a week lasted as well. read more
Business owner information
Victoria N.
Good afternoon. We regret to hear about your experience and…
5 months ago
I paid $100 for a Russian manicure with Masha. She showed up 15mins late and the building was closed. Ok, fine, traffic. I get it. The mani was good, polish flawless but there were still some areas of cuticle surrounding my nails that didn't look perfect. Again, it's ok, i get it. 13 days later my thumb chips. I call, they have me come in for a free repair at 11:15. I show up on time and wait and wait. 30mins later a woman from the front desk says "sit here I'll drill it off". No smile, no sorry it's 30mins of waiting and not the person you paid a premium to see the first time. Then they leave me sitting at the table. I finally just got up and left. Told the front desk i was going to leave and they said "ok". Now this place is EXPENSIVE. I also drove from the burbs. At this price point the hard gel should last. At this price point you should get a call of the tech is running more than 30mins behind. I had high hopes. I guess I'll be fining another salon and just rock my super short chipped $120 with tip mani for the next couple weeks read more
Business owner information
Victoria N.
Hi Natasia, we’re truly sorry for the two preventable incidents and…
2 months ago
I am very disappointed regarding my service on Wednesday, July 15. I paid $126 for a full Gel-X set, but two of my nails chipped within a week. When I came in to get them repaired, I realized standard gel polish had been used during my original set rather than the actual Gel-X system materials required for this service. Furthermore, 3 additional nails are now beginning to chip at the corners. While I appreciate that you offered to honor the repair slightly past the standard window, I am very disappointed with the quality. Paying $126 for the wrong application and a set that is already falling apart does not feel fair. read more
I was a walk-in on a Thursday morning and they were very accommodating. It is very beautiful and spacious inside. There's complimentary drinks and there were some cookies and mini muffins available. I selected the vitamin pedicure service and was very pleased. It is a bit more expensive than what I would normally pay for a pedicure but the service and quality was worth it. read more
10 months ago
11 months ago
You can't tell from the outside but they have a large and beautiful interior. Great service. A lot of options for nail art. I think my artist really nailed the mismatched bling look I was going for. Very happy and will be coming back here. read more
Ask for Kat if you want the best pedicure ever! Ask for Mimi for perfect set of gel x or ask for Oksana for a custom gel set read more
Business owner information
Victoria N.
Dear Jen, We acknowledge that we fell short in managing our staff…
Started off a bit rough with the technician that was given to me, seemed to be a bit bothered as I had asked for my nails to be cut shorter, owner came over, rectified the situation with a new tech that did a wonderful job. Clean, bright and aesthetically pleasing space. Private rooms offered for additional services, they offer a membership VIP package, very enjoyable service. Friendly staff, offering beverages and snacks, and lovely environment to pamper yourself. read more
1 year ago
Business owner information
Victoria N.
Thank you for your feedback. After searching our entire customer…
1 year ago
I had the most amazing pedicure from Tracy! She was exceptional. I did the deluxe pedicure and I felt like the massaging would never end and loved every moment of it. Tracy was so good! Highly recommend this place. Super clean, great service and really lovely staff! read more
1 year ago
2 years ago
I love my new nails! I believe my nail tech's name was Irina. She helped me choose the perfect colors to match my vision and made the experience even better by speaking Spanish with me. The result was exactly what I wanted--beautiful and flawless. I'll definitely be coming back! read more
1 year ago
10 months ago
2 years ago
I can't say enough great things about Shay! Her warm, friendly personality creates such a comfortable atmosphere. The whole experience feels like a little escape from the world. Great masculine pedi and mani. read more
1 year ago
1 year ago
2 years ago
I came in early for my appointment and got attended right away! I got a manicure and pedicure all at the same time, saved me some time on my day off. The front desk was very nice and helped me pick out a color, then I was brought down to my station to start the pedicure. Lily and Annie were very friendly and very nice to talk to, we talked about food, everyone's favorite. This place opened not too long ago. I used to go to their other location and I'm very happy they opened closer to me. I definitely will be coming back, the vibe was overall very calming and relaxing. Helped to prepare me to go back to work the next day feeling pretty. My nails came out perfect. read more
2 years ago
I have been in SEARCH of a new nail place in the neighborhood and out of desperation I called Luxo Nail Spa -BEST CHOICE IVE MADE IN A WHILE! They were able to accommodate me without a wait, and I was paired with Mariah - which thank god because this is the best set I've literally ever had! Mariah is a master nail artist who was able to elevate the vibe I wanted to the next level! She took the intentional time to make sure the shape and design was perfect and I was happy. She also gave me the best pedicure! The space is huge and lofty and they were very warm and welcoming! Excited to make this my new go to spot for me and all of my people! read more
2 years ago
6 months ago
2 years ago
This is my second builder gel mani at Luxo Nail Spa and Chloe has done a 10/10 job once again! My last set lasted me nearly 4 weeks and this one I'm sure will not be any different. Chloe's nail prep technique is outstanding, meticulously cleaning my cuticles and ensuring my shape is exactly what I wanted. Her builder gel skills are also top notch, my nails did not chip, did not crack, and looked like glue-ons. read more
1 year ago
2 years ago
I haven't treated myself to a manicure in over a year, so I was really excited to get my nails done before my vacation and decided to try this place out because of the other reviews. I called and scheduled my appointment for 2pm with Cherry since she had received a few positive shoutouts. I arrived at 1:59pm and was not sat with Cherry until 58 minutes later. It seemed there was a miscommunication between the person who scheduled my appointment and the person managing the nail techs. I finally sat with Cherry to get a dip treatment, but they couldn't find the dip powder in the color I selected, so Cherry suggested an alternate treatment. I'm not sure exactly what it's called, but she molded this pink goop on my nail and then painted the color I wanted with a gel polish I believe. She decided to "clean up my cuticles" last, and I was totally butchered. 3 of my fingers bled, but my pinky took the brunt of the pain. She played it off like it wasn't a big deal. She also sort of blamed it on my "virgin nails" that they were too sensitive... I've gotten manicures at other salons and my cuticles have never suffered like this. The manicure didn't involve any hand massage or moisturizer. She just sent me on my way. The bleeding was so bad, the receptionist took one look at me and called Cherry over to have a conversation with her. They disinfected my finger and wrapped in a bandaid. They gave me a 50% discount, but I wish I had been more assertive in that moment and said I wasn't going to pay at all. 3 days later and my pinky is still in bad shape (see picture attached). I'm so disappointed that after all this time of saving money, I chose to "treat myself" to this painful experience at this salon. read more
2 years ago
Luxo was just the treat I needed. I didn't expect this aesthetic from a nail shop but it lived up to the name, the high ceilings, glitter floors, bamboo accents, it a gave Delux! Mariah and Shay were 10/10 for my lavender pedicure and eye masks. Definitely plan to book with them again. My husband was so impressed with the work they did. The place was clean and it was easy to book online and a perfect place to bring a group to celebrate. - @thehustleprincess read more
2 years ago
2 years ago
So happy to have found this new nail salon. I came in on a Friday morning and assisted me right away (walk in). The place was calm and very much like a spa. I got a basic no chip pedi with Chloe, she took her time with me and did an amazing job. I'll definitely be back! Pricing is also VERY reasonable. read more
2 years ago
the most thorough and detailed manicure I've ever gotten in my whole life! Chloe was so attentive to detail, and helped me pick out the perfect color. I've been trying to get this color for years and it's just never right but Chloe found it. It was my first builder gel manicure so I am excited to see how it will compare when it's time for a fill but I will be back. the space itself is huge, organized, and clean. read more
2 years ago
After trying multiple places in the city, I finally found a place that can do my nails perfectly! The salon is very clean and spacious, and the staff is extremely friendly as well. Cherry is amazing at creating nail art, and I will definitely be coming back! read more
1 year ago
1 year ago
1 year ago
1 year ago
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