Always love how my nails look when I leave. They have a lot of color choices. Everytime I've been, I have had a different tech, and they have all been great! read more

I wonder if the problem is inadequate staff training, poor equipment quality, or faulty nail care products. The "quick service" approach suggests that money is the priority, not the customer. What a shame! I'm incredibly disappointed. I paid plus a tip, and three days later, I returned to find my nail had peeled off! Then, after fixing it the next day, another nail on the same finger peeled off! Tell me, how am I supposed to come back a third time when I'm so angry about this waste of time and money? You need to fix your problems. Your tools need to be updated, or your staff lacks experience. Or just close the shop altogether. My skin is also irritated. I'm not going back, and I should get a refund? . If you can't do your job properly, you don't deserve my money. read more

I have been coming here for a few years. I live close by. This nail salon never disappoints. The nail technicians are friendly. I love my set, they did a lovely job on my nails for my Leo birthday. read more

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I'm super bummed to write this review because nu image has been my go to nail salon for a few years. The last few times I've gone, they've dug at my cuticles so much that they've bled and cause discomfort. My last pedicure was the worst by far. She was so aggressive with trying to cut my ingrown toenails that they bled and she packed it with some kind of cotton ball and treatment. It was super painful. Well today I had to go to a podiatrist as it all became infected and they had to perform a procedure to remove part of my nail and the infected area along by toe bed. Never let nail technicians cut your ingrown toe nails or cuticles so far back! read more

I have been going here for years! I get compliments all the time for my nails. They always accommodate my nail designs. Mimi does an amazing job. Everyone is super friendly and I can trust that they will do a great job. Highly recommend. read more

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Great service and super friendly owners. The place is very clean and well kept, I would absolutely visit again.

I've been going here for 3 years and have never been disappointed. Kimchi did my nails last week (mani & pedi) with care and perfection. Everyone is always nice and talented. read more

There seems to be a nail salon on every corner in Chicago and I've been to quite a few, but Nu Image is truly the best I've been to and I love the music they play (no tv's ). Even though they are constantly busy, I get excellent service from Sidney (for gel sets) and Anna (for pedicures). They also have free parking which is a plus in Chicago. They will always get my business! read more

Hands down the best nail salon and all the staff are so friendly. I've been coming here for years and the quality of the work never changes always the best! read more

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Great services. Nails last a long time with no lifting. Great staff. Highly recommend. read more

Nu Image Nails Spa - Gel x - Hair Removal Near Me - Chicago, Illinois

Tried this place for a regular mani and pedi and thought my technician Kim did a great job. I only go for these things about twice a year so I'm not a pro, but the salon itself - although busy - was a pretty chill environment. There were no TVs, which at first I was disappointed about, but after a while, the background music was very soothing and I felt myself relaxing more. I even got off my phone so I could be more present and enjoy the pampering. Everyone was nice. They prefer cash and give a 5% discount. They had a lot of colors to choose from, but it was difficult to understand which products cost extra. I also didn't see much in the way of designs, like nail art but maybe that is something you need to ask for. There was no upselling, which I appreciated. And it wasn't a rushed experience. Kim really went the extra mile making sure my callouses were removed from my feet with a scary cheese grater that tickled. And she fixed the parts I messed up because my nails weren't 100% dried. She also asked me if I liked the color once applying it the first time before she proceeded. Very professional job. I think the prices are pretty standard for nail services. They seem to keep really busy but like any salon making an appointment is best but they could probably accommodate walk-ins. read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

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I am obsessed with my nails. I went in for a fill and was nervous because I moved and had to find a new place , the gentleman took his time for each nail and they are absolutely perfect. This will definitely be my new place and I'm so glad I found it! read more

Nu Image Nails Spa - Red nails - Hair Removal Near Me - Chicago, Illinois

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Absolutely love going to Nu Image. Make an appointment or walk in, everyone is talented. Great pricing for quality, clean work.

I came here last week for a no chip mani and pedi. They were able to take me within 20 minutes which was cool so I bee lined over there quickly. I had a lady Annie do my work and she did a good job on my feet. A bit rough but I do have terrible feet. Lol! Very impressed that she was able to remove a ingrown the size of a hockey puck. She did my no chip and I did like the shape of my nails and color but I noticed some weren't shaped evenly. No bigs. Fast forward to a few days later I went back because my toe nail needed fo be fixed because the polish came off and I noticed my no chip started to chip. I've never had a no chip do this so quickly but I noticed it chipping and grey cracks on it. Typically it happens when the polish is old. I went in to get it fixed but I think there was a language barrier. I think the owner may have expected I wanted all of my nails with another coat of polish and for them to be reshaped which would be an additional charge since a another tech was doing it and it's her time (because my tech that did me was already busy). I told her I just wanted my nail that was chipping to be fixed. She then told me that's fine. Needless to say, they fixed my toe and 2 nails of no charge. But here I am thinking this now as I write this review "if I had to come back because 2 of my nails were chipping shouldn't they all just get a coat of clear polish with no charge?" Places like these kill me thinking they will lose money by going the extra mile. It cost nothing to them to provide an extra coat of polish! Anyway, I got home and noticed another nail chipped so I had to file it down. Goodness I know this is a long review. So let me sum it up. If you are in a bind (which my regular nail guru was off work and I could not wait) just check it out. They have free parking in the lot. Good customer service. It's clean. Be vocal and let them know your nails aren't even and have them fix it on the spot. Examine them before you leave. You are paying yo money honey and nails ain't cheap! So they have to get it right. ;) also don't let them push the overlay and acrylic on you unless you want it because it does weaken the nails. After this no chip, my nails will be going on a break! Stick to the OPI (although I am not going to lie it is very limited). Tell them you want 3 coats of polish (hell, maybe even get 4) because they apply it thin and it chips. Or skip the no chip and just get a mani pedi. I would still go back (if my nail boo isn't working for a quick fix). read more

Update: After speaking to the owners, they had me come back into the salon. I was set up with Quen. She did an awesome job and fixed up the mani and pedi. They look very clean with beautiful crisp edges. I booked with her for 2 weeks from now. I guess I got a rough first impression, but thankfully they truly care about the customers experiences and fixed that first impression. Previously: This was my first, and unfortunately will be my last time to this place. While the guy who did my nails was a nice guy, truly, and I loved they used that sort of "grater" tool to help with calluses and dead skin, my overall no-chip mani and normal pedicure was something left to be desired. I didn't notice all these flaws when I left, as you typically just want to get going and to top it, they were busy, but when I had a moment to really look over I saw all the flaws. I honestly do a better job with the polish on my own. I remember pointing out to him nail polish on my skin on my pinky which he fixed but I didn't see the toes up close until later. Also noted was a lack of brand options to choose from for polish. Thy really only have DND DC duo brand. I typically prefer OPI or Essie. Think I will have to keep driving to my old place. Nice people, clean location and decent colors to choose from, but not the greatest mani/pedi. read more

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I've been coming to this salon for 6-7 years now and Sydney has always done such an amazing job. The rest of the staff are very kind and the overall atmosphere is peaceful and clean. I highly recommend this nail salon 10/10 very reasonable pricing too read more

I recently fell out of favor with the nail salon I have been going to for the last 3 years due to inconsistent results, so after hitting what was my last straw, I decided to search for a new nail place. After a lot of researching, I stumbled across Nu Image. To make an appointment, I suggest calling. They are really responsive and I have often been able to get in on the same day (though I should caveat that I usually make appointments for mornings in the middle of the week). They have a lot, and I mean a lot of colors to choose from. This could be a really great thing or hard for folks like me who have decision paralysis lol. Their technicians are precise for both manicures and pedicures. I have been there 3 times now and I have gotten so many compliments on my nails. They have a solid customer in me! read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

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Amazing! I was specifically looking for a place that can truly do "nail art" and they didn't disappoint. A fairly simple light pink to white gradient acrylic but rest assured I knew I was in good hands ;) definitely looking forward to returning to Nu Image Nails for a more bold nail art execution. read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

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Sydney did such an incredible job on my nails. I came in with Bio Gel as a base and she easily filed and filled my nails with acrylic powder which was beautiful. I also asked for a lipgloss nail top and she put together the sweetest base and glitter combo. She was so nice and helpful, can't wait to come back next time I'm in Chicago. read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

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The only place I go to! I was looking for a place with great reviews when I moved to the city last year. So I've been going here for over a year. I had a few people do my nails and liked it, but honestly now I only trust Kathy! The other people did a good job, but she does an exceptional job. Very detail oriented and my nails can last over three weeks and still look good. read more

Nu Image Nails Spa - Fresh set - Hair Removal Near Me - Chicago, Illinois

After a bad experience here a few weeks ago, I came back today and had a pedicure and manicure by Tiffany. She always does such a good job and makes sure you like her work! She's also so sweet and nice to chat with. Thank you nu image for the amazing customer service and for making things right :) I will be back for sure! read more

been going here for 6 years while I've had nails. i always, (and I mean always), leave pleased with the product and my time there. Every tech is very talented and efficient. Mimi is the nail tech I request every time because she is so kind, gentle and talented! I come to her twice a month and I often come with nail art requests that she never hesitates to say yes to! Cant recommend this salon enough. read more

I'm not usually a person that would leave negative reviews but i had to do it this time because every time i look at my nails, I want to cry so bad and I regret going here last night. This was my first visit to this salon because it was near my work, and I got dip powder with extensions ($50) and a reg pedicure ($30), which came out to be a total of $83 because they charge extra $3 for shapes like almond, coffin etc. I am so disappointed with how my nails turned out! Because I told them I wanted baby pink dip powder as base with glitters on top, but I should have mentioned that I wanted a glitter polish for the top. I showed the 1st picture to the front desk lady and I assumed she knows what I wanted, but I was wrong to assume that because It did not turned the way I wanted at all! Also I was charged extra $3 for coffin shape, and please tell me if I'm wrong, but this looks more like a square shape than coffin shape. And before anyone comes at me for getting a long extension for dip, the nail tech recommended it because she said that coffin shape won't show unless the nail is long enough even though I wanted shorter initially. The worst part is I'm going out of town for a week today so I don't even have time to go back to the salon to get it fixed. And now it seems like I either have to deal with it or get it fixed elsewhere during my vacation. The pedicure was mediocre honestly because there was not much of exfoliating involved unlike other spas but I'd still rate it around 4/5 because i noticed that she didn't applied enough nail polish on some of the toes so you can sort of see the unevenness. But it looks okay from far and that's all that matters. I just know for a fact that I won't be going back to this salon because with that price I paid for, there are other places with better nail techs in the area within the same price range. So disappointed. read more

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My new go to! I have never had acrylic nails before and I can't say enough good things about how they turned out. Kathy had great attention to detail and made sure I was pleased with my nail shape, length, and art every step of the way. They turned out just like my inspiration photo and I am so excited about them. The price is also way more reasonable than many others in the area. I would strongly recommend making an appointment because I went on a Wednesday afternoon and even at that time they were super busy! read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

I visited this nail salon last week for a no chip manicure and a regular pedicure and everything went fine. The employees were very compliant with their mask wearing and cleanliness. The majority of patrons were great with their mask wearing, there was an exception of 2 to 3 young women who were not wearing their masks properly but they were not that close to me. Everything was very good and I am sure I will be visiting the salon again in the next month or two. read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

I'm generally not someone who reviews places, but my visit to Nu Image nails deserves a review. My sister and I went today and I got a no-chip manicure and she got an acrylic set. She wanted white polish [not no chip] and almond-shaped mid-length nails. She was left with short, thick, square, sheer cream-colored nails. The woman who did her nails cut them before asking for the shape, she then cut them too short. My sister asked for almond-shaped, and she said "no, they're too short we're doing square," when she literally could have removed the nail press-ons and started over. Then, when it came time to polish, my sister had chosen a white regular nail polish [it doesn't chip on acrylic so there's literally no need to get no chip when getting an acrylic set], the woman said that she had to do no chip because there was something the matter with her cuticles. WTF! No one has ever said that to me or her [or anyone] before so she made that up to charge an extra $10. She's very soft-spoken but still protested multiple times and the woman didn't listen to her and did quite literally whatever she wanted... She didn't show them to me until I'd paid [and tipped] and we left or else I wouldn't have paid in the first place. The nail tech left right after as well so we wouldn't have been able to talk to her about it either. The only way to make this right in my eyes is to refund her manicure AND fix them for free. I will never be going back to Nu Image nails and recommend everyone do the same. read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

I'm extremely disappointed. I had scheduled an appointment for a dip manicure & No chip pedicure last week. I was in the chair for about 2.5 hrs & spent $160 on my nails only for the chrome to chip off the second day because they weren't sealed properly. I called and explain to them my issue. They told me to come in. I went to the salon and had the chrome "fixed" only to have the same problem the next day again. My nails didn't even last a week before they started lifting off my nail bed. One nail is gone completely. Ive had dip manicures done for as long as I can remember. They've lasted 3 weeks without an issue. Maybe that's why they kept trying to convince me to get acrylic nails. $160 spent on my nails down the drain.. I'm sorry but I will not be coming back here. read more

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My friend and I were walk-ins today and everyone was very accommodating and kind. Kim did my nails (colorful French tips) and she was amazing!!!! She was so thorough it is easily the best manicure I've ever had. The shape is perfect and it's exactly what I wanted. She was so nice to spend that time doing this for me. I will certainly be back. And the price is right! read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

I have been coming here for years!!! Always leave super content! They always do a great job and accommodate you with everything you request. The place is clean and the ambiance is great! Kat worked on my mani/pedi this time and she did an amazing job! read more

Sonny reached out to me via private msg after I expressed my experience. Which I give him so much credit for because most owners always respond publicly, this made me know he was genuinely reaching out wanting to correct the original experience. He was receptive to the criticism of the original set and offered to redo my nails at a time convenient for me. I arrived Friday (6 days after original service) and was seen soon after arrival. Sonny is really good at what he does, he was very meticulous shaping and buffing the nails to fit my fingers. He was pleasant and welcoming. So happy he reached out to me, I will return! Updating review to 5 stars as the original experience appears to have just been a mishap. Customer Service is not dead! Original Review:::: Sigh ... why is it so incredibly hard to find a nail salon on the north side that does great tip/full set work??? So finally decided after months to venture out and treat myself to a mani/pedi. However after months of cleaning like a maniac, my nails were tattered and a basic mani just wouldn't suffice my desire to have beautiful nails. So I decided to get a full set after searching through yelp this place seemed capable. I had been eyeing Pinterest pics so I knew exactly what I wanted. A classic sophisticated almond shaped set. Steve was my tech, he seemed nice but not particularly sure as to how to execute the request. I showed him the picture several times (attached). He decided an ombré set would be best. By the time he had finished I was beyond disappointed and decided to pay and leave before receiving my pedicure. The pic shown to him was so simple, yet I ended up with nails I can only liken to a joke (pic attached). They seriously looked like something from a Halloween costume. My cuticles are cut up, I asked for almond and he filed them to sharp points. I had to go to another nail salon to have them cut down and reshaped. By the way it was $58... FIFTY EIGHT DOLLAR The 2 stars is for Covid practices, they have taken a great deal of precaution for Covid as it relates to the comfort of customers. If this review was for Covid only they'd have 5 stars. read more

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I'm pretty particular about my nails from working in a nail salon myself so usually I'm not too impressed when I get them done at not my usual places.... But WOW. My nails are gorgeous! I got a gel overlay with no chip and got them reshaped. Kim took her time to make sure they were flawless by cleaning all the edges and making sure my nails were the same shape/length. She also helped pick the color ! I recommend going here, especially for Kim. I didn't have an appointment and it was busy and still only waited for about 10-15 min. Prices are great too. Thanks Nu Image! I'll be back read more

Nu Image Nails Spa - Natural nails after she took off my old polish - Hair Removal Near Me - Chicago, Illinois

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Nu Image Nails is a great spot in Andersonville for all of your next mani pedi! I called fifteen minutes ahead and was immediately sat in Sydney's chair! She gave me plenty of options and was clean, efficient, and friendly! While I do not live in Chicago, I dare say this is one of the nicer salons you can attend for a quick and healthy nail service! Enjoy! read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

Not my usual place, but I was in a pinch before going out of town for New Years. The first thing that got my attention: they pulled the cuticle scissors (or whatever they're called) out of the plastic wrapping that was NOT sealed. Then places them on an alcohol soaked piece of cotton to sterilize. It's been TWO DAYS and the GEL polish is completely lifting off half of my nails! Maybe it's due to the fact they put 6 total coats on? Or maybe due to him filing the edges too much after finishing? I have never had this come anywhere close to happening before with gel. Complete waste of money. read more

Nu Image Nails Spa - Gel polish coming up completely after 2 days. Half my nails are like this. - Hair Removal Near Me - Chicago, Illinois

I've been getting my nails done here for a few months now and won't go anywhere else. The owner, Sydney, is extremely kind and is my favorite nail tech. They are usually busy, so make an appointment if you don't have time to wait. Their prices are comparable to other nail salons in the city. read more

Busy nail shop, even with a full staff. I'd recommend booking an appointment instead of walking in. Quiet atmosphere for people who like that, instead of having employees talk to you while being serviced. Majority of my nails were filed unevenly and pedicure itself was a little let down but my guess is, it depends on who your technician is. read more

Danny was so gentle doing my full set and is a true artist! Love my nails! Highly recommend Nu Image nails. read more

Nu Image Nails Spa - Love my nails! - Hair Removal Near Me - Chicago, Illinois

Scheduled my first no chip mani and regular pedi for an upcoming wedding through yelp messages--was pleasantly surprised by the thoroughness and cleanliness of this facility. Definitely one of the most pampering pedis that I've gotten. All the nail tools came out of sterile bags (the kind that medical instruments got into after the sterilization machines). After using the foot razor the technician quickly ensured to clean up any dead skin on the floor. Got my nails white and was recommended to do a glitter finish on top which I loved! Will be returning read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

I came on a pretty busy Saturday morning and ended up only waiting for less than 15 minutes. You can also make an appointment or put your name on the list and come back. The color selection at this place is lovely: I was lookin for a warm orange gel color and they had a few to choose from plus an entire wall of other colors. I got a gel manicure but saw lots of ladies getting full sets, and ombré situation, sparkle powder, Frida Khalo stickers, other nail art, the whole deal. I usually go simple but i think they can do it all here. Truly clean, bright, and I liked how the doors and windows were open for fresh air since it was a nice day. Bring cash for tip!!!! I rolled into work on Monday with my shiny, creamsicle nails and the compliments just came ROLLIN in I was like omg stahhhp but really I knew my nails were perfect. read more

Nu Image Nails Spa - Day 6! - Hair Removal Near Me - Chicago, Illinois

Kathy has done my dip manicure twice and both the times my dip lasted more than a month. read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

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I was a first time customer last week. Vicky was my nail tech. Her attention to detail was AMAZING!!!!! Salon was super clean.... Prices are reasonable. Nu image has earned a returning customer!! read more