Best nails place in Chicago. I have been going to them since their opening and never had a bad service. It's extremely clean and cutely decorated. They have extremely comfortable massage chairs. My favorite thing is 'Volcano Spa Pedicure'' ,for $20 more on top of a normal pedicure , you receive extra treatments and get a 10 minute foot and leg massage. The perfect treat after a long day. On top of all that, you can pick out nail designs on Pinterest and 9 of 10 times, they can do the design. I ALWAYS get compliments everywhere I go and my gel nails still look good after 5 weeks! For customers who complain about Dip, they should really switch to gel manicures. Dip absolutely ruins your nails, that's why they are probably messed up, especially if you have fine nail beds. Gel makes your nails way stronger, allowing the manicure to last over a month. Getting gel off is much easier today than in the past while dip still messes your nails up when removing. Then, they have quick dry nail polish that I get on my feet. It dries fully by the time my manicure is finished. It might just be me but my toe nails last a month too. However, expecting a dry fast nail polish to last more than a week is rather hopeful. Again, gel gives you so many opportunities to decorate your nails in many ways, stronger. Most of my friends have switched to them. I almost don't want to write a review ,so the secret gets out, but these ladies deserve the appreciation! They are true artists and so kind! Shout out to my favorite, Augie!!! Thank you for always making me feel beautiful! read more

My girl Charlotte is amazing. . All of the ladies do an great job!!!! I have been going to Ruby Nails since it opened read more

Ruby Nails in Chicago - Fresh Manicure - Waxing Near Me - Chicago, Illinois

I've always had a great experience with CiCi--she is detail-oriented and consistently does excellent work. However, today's checkout experience was very disappointing. The manager was rude, pushed me to use Venmo or Zelle instead of my card, and directly said a 20% tip was not enough, which felt very uncomfortable and pressured. This was unprofessional and raised concerns about fair treatment. I have tipped 25% in the past because of CiCi's service, but this was inappropriate. I would prefer not to deal with this manager again and expect this to be addressed. read more

Enusha is great, always been satisfied with my service! Never have had to wait for my appointment and the salon is clean.

staff was rude and my full gel x set fell off within 3 days and fell off again after getting them fixed

just had a classic pedicure here and i was not expecting this level of luxury. i came with my mother, my aunt, and my grandmother and we were all so impressed with the level of service and craft they put into their nails. Officially ditching the place i was going before. could not have been a better experience. cant wait to come back. read more

Walked in on a Sunday noon. Nice brightly lit place on Lincoln Ave by Irving Park/Damen. I came for the first time for a pedispa. The tools were packaged indicating disinfection (one hopes). There was a box containing the kit with numbers in them, salt scrub, lotion etc. but the technician didn't seem to be aware of how to use it. I can tell that the others when coaching her how to do it. This is fine because it's shows that their community is helpful. And she did massage my lower limbs well. The one thing that I was not very happy about was the cuticles were not cleanly removed, I had asked for them to be removed but this was the best that she can do perhaps. In the pictures you can see it. This is infortunate because the nail polish also becomes rather jagged and not smooth. Otherwise front desk and other staff were friendly. read more

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We were looking for a place to get a mani pedi in the area and found ruby. We stopped in around 130 on a Friday and they had an appointment for 230 so we came back then. They did a great job with both of our mani pedis. I got the dazzle dry on my hands for a bit extra so I'm excited to have it last a bit longer. I also got an eyebrow wax for $15 and they did well with that too. Overall it was relaxing and fun! Good spot in the area. Unfortunately needed to update this review a couple days later and knock a star off. I got the longer lasting polish and the nail polish fell off over half of my nails after a couple days! It's supposed to last a week. I did notice they had a sign in the bathroom that said that you can go back and get it fixed if there is an issue within 7 days but I don't have time for that as a working mom! read more

I have been getting dip on my nails for 5+ years. I recently moved so I was looking for a new spot closer. Unfortunately this will not be it. I got dip and within a week multiple nails completely popped off (something that has never happened to me before) and most nails had lifted up from my nail beds. I went back and they redid two of my nails, but those fell off as well. To remove the nails, they also used this gel that burnt my skin-felt like an acid burn. I would be willing to go back for a pedicure, but if you are looking for a good dip manicure that will last, I would not recommend. Although the service I received was not worth the money, everyone who worked there was very nice and the place is very clean. read more

Got dip less than 2 weeks ago and this is what my nails look like now. I had one nail replaced not even a week ago and it already came off. Waste a money. Such a shame since it's so close to our place. read more

Ruby Nails in Chicago - Got dip less than 2 weeks ago and this is what my nails look like now. I had one nail replaced not even a week ago and it already came off. - Waxing Near Me - Chicago, Illinois

Have loved it here for many years. Miss my OGs but have always been happy with whomever takes care of me. Spa pedicure is worth the $$

Ruby Nails does beautiful work! I was very pleased with my gelx manicure, and Erica did a wonderful job. The place is clean and has a warm atmosphere. Thank you Ruby Nails! read more

I absolutely love Ruby Nails! I've been going there for years and highly recommend it to everyone. All the nail technicians are very professional and they offer high-quality services. Every time I'm there I feel very relaxed and appreciate their attention to detail. I always feel very welcome when I walk in through their doors. Over the past year, I changed over to Dazzle Dry nail polish which was recommended by the owner and it had help maintain healthy nails. They have guaranteed nail polish services in case your polish chips- which rarely occurs- but they are quick to take care of it. read more

22 minutes for a 40 dollar pedicure, and I still have dry skin. I don't understand how they charge so much for so little time? I admittedly went here because my usual spot was not available today. I got not application at the end to make the polish stay/harden. No massage of calves/feet. And by the time I got home, one of the nails had already lost some of the polish. I don't treat myself regularly like this, so I'm so sad that this is the experience. Will never go again. read more

Definitely will not be coming back. Extremely disappointed with the service. Took 2 hours for this woman to do a powder manicure. I asked her to cut down my nails and she did not, (she filed) and when I asked her why she isn't cutting them she ignored me. The over all outcome of the manicure is ugly and not appealing. I'm so upset. 50 dollars for this totally not worth it. Go somewhere else! read more

Ruby Nails in Chicago - This is the manicure. She also hurt me on multiple fingers and destroyed my cuticles. - Waxing Near Me - Chicago, Illinois

I've been coming here for years and haven't been in a while and decided to treat myself today. None of the original staff that used to be there is there anymore. The vibe was just off and not as friendly. The girl I had needed to ask the guy next to her how to do things - seemed fairly inexperienced. No soak in my fingers like a normal manicure. There was a kid running the appointments and checkout, and also didn't really seem like he knew what to do. Overall did a decent job, but don't think I'll be going back sadly. Where did the original wonderful staff go???! read more

I've been coming here for two years... what started as a fun treat once in a while is now a necessity thanks to everyone at Ruby Nails! They're friendly and professional and the salon is always clean and comfortable. I'm obsessed with their Dazzle Dry polish - it literally lasts with minimal chipping for two weeks! There's a lot of choices for salons in the neighborhood but Ruby Nails is the best. read more

Consistently the best place to get my nails taken care of. The Dazzle Dry option is fantastic so I can get back to my day without worrying about chipping or messing up my manicure. Can't recommend enough read more

Ruby Nails in Chicago - Manicure on natural nails- Dazzle Dry polish - Waxing Near Me - Chicago, Illinois

I was a customer here for years, but with their staff changes I will not be coming here anymore. I had a service from a new guy, who was in general very rough for a nail technician and did not know much about how to do nails in general. My manicure and pedicure looks like it was done at home by yourself, and my spa pedicure was not relaxing at all. The worst part - the receptionist asked me how everything was, and I told her that I could tell that my nail tech was still learning, needed more help and the experience was not the best, after which she gave me a look and said "one hundred dollars". No effort whatsoever to ensure customer satisfaction. I paid, and still tipped because nobody should work for free, but Ruby Nails should consider to train their stuff better if they want to stay in business. read more

I made an appointment here for a no-chip mani and pedi. When I arrived, I stood at the front for 10 minutes before anyone greeted me and told me where to sit. My pedicure was *literally* 20 min - they filed, lightly scrubbed/lotioned my feet and painted my toes. No scraping, no massage, nothing. Those are reasons I get a pedicure so I was pretty disappointed. When I asked the nail technician if they scraped the heel, she said no without even looking up. My manicure was fine, nothing special. When it was time to go, I asked if they had spray or oil for my toes to ensure they were done. They just said "no, they're dry" and put my shoes on. This place is wildly expensive for what you get. I paid $75 and was out the door in an hour. The 2 stars is for the cleanliness of the salon - very clean and comfortable. But overall would NOT recommend. read more

I live in the area and have now been a couple of times, and will say I'm pretty impressed! They do a thorough job with the less fun stuff like cleaning cuticles & bottoms of your feet. But the best is that I got a regular manicure and over a week later it still looks new, pretty rad in my book! Think this will end up being my regular spot. Ps--for the holiday they were giving free lotions to everyone getting serviced, they seem very customer oriented read more

Ruby Nails in Chicago - Regular manicure over a week later - Waxing Near Me - Chicago, Illinois

Short nails only. I wanted to try this place because it's closer to where I live. I have long natural nails and needed my previous no chip color removed. My nails look like i tried to do them myself. I knew it would take longer, but it ended up taking 30 minutes. The woman attempted to take the top layer off with a nail file, then soaked in acetone, scraped what she could off, then buffed the rest off with a nail file to the point where my nails were bending. Very basic technique. The new polish is sloppy. The layers are so thick that the ends look like they have a strange bubble. The sides of some nails where it meets the skin don't have any color at all. I paid $40 dollars for this. Disappointed. read more

Ruby Nails in Chicago - Nails - Waxing Near Me - Chicago, Illinois

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Looking for a last minute spot to get a mani/pedi with my two kids, I called Ruby Nails. They were so kind to squeeze the three of us in. The experience was great. Everyone was incredibly nice and welcoming, and our nails are "looking fancy" as my 6-year-old would say. I'm always nervous taking my kids with me, but everyone was great and made them feel welcome. I could not have asked for a better experience. This will definitely be my new go-to nail salon! read more

Excellent and consistent service! I love this nail salon and have been coming consistently for almost a year. No chips last 3 weeks. Service is always great, timely, and durable!! I am a nail girlie and Would 100% recommend to anyone! read more

Ruby Nails is way better than the average nail salon. Although they are always (very) crowded, they are quick to accommodate you and engage in friendly conversation, which creates a warm environment. Equally as important, my nails are never damaged by the no-chip manicure and its removal. They are all perfectionists, which is exactly what I want when getting my nails done. Laura is the best nail stylist I've ever had, here at Ruby Nails or anywhere else in the city. I love that when you're getting your nails done, she solely concentrates on you. It's not rush, rush to get you done and get the next person in. She helped me choose my main nail color as well as my accent nail, made sure everything was looking perfect, and talked to me the whole time as if we were good friends. I already made a follow-up appointment with her because she's that great. Pro-tip: as a birthday treat (up to one week before or one week after), you can come in and get a free manicure OR get the price of a regular manicure deducted from your no chip. :) What a great way to start my weekend. read more

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This place is summed up in one word, rude. In an industry that is supposed to be all about service they are not making the mark. It seems they are annoyed to have customers. Annoyed to help with jewelry and coat with wet nails. Annoyed if there is no one else there and you walk in. Annoyed to respond to yelp reviews as they use the same response over and over. They go through the motions and I hope that people go elsewhere. Convenient yes, but not worth it. Take you money elsewhere- Holy Nail up the street is cheaper, do a spectacular job and most importantly they are kind and respect the customer. read more

I love Ruby Nails! Where efficiency meets friendliness. All the nail technicians do great work and want to make sure you are satisfied with the work. The salon is always so nice and clean. I live in the suburbs but Ruby Nails is my go to salon no matter the distance! I would highly recommend this place to anyone who loves to get gorgeous nails and get pampered! read more

Ruby Nails in Chicago - Loving my no-chip done by Sara. - Waxing Near Me - Chicago, Illinois

My husband and I came in for a pedicure because my usual spots didn't have availability on short notice. We were able to get in here on 30 minutes notice, which I appreciated. The salon is clean, the pedicure chairs are comfortable and in great condition, and my paint job was neat and well done. The rest of the pedicure experience was disappointing (especially for $40/person). My husband's no-paint pedicure was over in 15 minutes with very little massage. Mine was similar, and I had my feet in the dryer within 25 minutes. This would be a great place if the pedicure came with a bit more of what I expect - even if the massage was short, if it had been more intensive I might not have minded as much. read more

This is my family's go-to nail spot and they continue to impress in the wake of COVID-19. We went in yesterday and they seemed to have great sanitary standards with temperature checks, hand sanitizing, required masks, spacing between customers and plexiglass barriers between the nail techs and customers. As always they provided incredible manicures and pedicures with great service. My mom and I each have our gel manicures last 6+ weeks every time we get them. The results speak for themselves. read more

Ruby Nails in Chicago - No-chip gel manicure - Waxing Near Me - Chicago, Illinois

I have been coming to Ruby nails salon regularly almost a year, Great service, Very modern and clean nail salon.

Very well! I loved it. It has an amazing vibe. Also, the service was amazing. I would recommend this place for you guys!

Have gone a few times hoping it would get better because the owner is super nice and the place is clean and cute. However, technicians are not good. Went to Michelle (told she was one of their best) 3 different times and she cut me majorly 3-4 times each visit when doing my manis and pedis. I asked her to slow down, be more careful but she just said sorry and would start talking in a different language to another technician or receptionist- a bit rude. Went 2 other times to different technicians who were very rough. I tried but not going back. Already found a better place who doesn't make me bleed. Too bad. read more

I haven't been to a nail salon this busy in ages! Every seat was packed with a few people waiting. My friend and I went in for basic manicures and pricing seemed good to me at $15. They have a special punch club membership - get 10 manicures, get 1 free. The ladies that worked here were so nice and it was truly a beautiful salon. They did a good job on our manicures but we both agreed, we've had better. One part of my nail wasn't painted all the way, uneven cutting/smoothing on one nail...minor issues here and there. It was chipping away 2 days later. I'd come back to the salon again but may try their no-chip or a pedicure next time I try them out to see how that goes. read more

Five stars! The manicure was detailed, thorough and reasonably priced. It's been a week since I got the regular manicure and none of them has chipped yet! Will definitely come back again soon :) read more

Ruby Nails in Chicago - Waxing Near Me - Chicago, Illinois

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They are expensive and don't even do half of the stuff other places do. I got a pedicure and my feet are not soft, my paint job was sloppy, and had to go get it fixed elsewhere. When I went to another place they laughed at how bad it was.... ANOTHER NAIL SALON stated how bad this place was. read more

Ruby Nails is by far the best nail salon I've been to. I went for a no chip manicure- I was seated right away (and it was a walk-in!); they had lots of colors to choose from, staff was incredibly attentive and fantastic at what they do. I pay attention to cleanliness and how tools are packaged etc. and let me say- this place is so clean! They have all nail tools individually packaged so you know you're the only one they're used on. For $35 I received my no-chip manicure, was offered water/tea/wine, got a nice hand scrub & massage and was offered a back-rub. Upon checking out I received a coupon for a free option of my choice on the list given. I will most definitely be returning! Update- added another photo and my nails still look great! read more

Ruby Nails in Chicago - 2 week old no-chip and everything still great! - Waxing Near Me - Chicago, Illinois

I have tried this salon several times because it's conveniently located, but I'm done. Every technician I have encountered there has been surly and rude. I wish I could say that they'll be sorry to lose a customer, but they all seem so annoyed to have you sitting in their chair that I suspect they'll be glad to have one less person walk through the door. With so many options all over the city, do yourself a favor and go elsewhere. read more

Absolutely my all time favorite nail salon in Chicago. I've been going here since September since I worked close by. Everything I am greeted and promptly serviced. The salon is also very clean and very modern. I've gotten a few different technicians and they all have done a wonderful job. I usually get the gel mani which is $35 and mine usually last close to 4 weeks. I had a pedicure for the first time today and my toes look like new. They also have a punch card service which is amazing! The manager (I think she is) is so sweet to the customers and she really makes an effort to remember you. Overall, great place and even though I have to go out of my way to go there now- I will continue because of their amazing service. Thank You Ruby Nails! read more

Not happy! Very unfriendly to my daughter and her friend. They yelled at the girls and the polish looks really bad. Will not be going back here read more

This place used to be a true gem, but since new management took over it's been nothing but disappointment after disappointment. My first experience with the new management was them losing my loyalty card. Conveniently, it was when I was due for a freebie. She offered me two punches to make up for the mistake, but no freebie. The next time I came, immediately upon arrival, I asked for a chair massage following my pedi/mani. I waited in the water for 15 minutes prior to starting my pedicure, which I usually don't mind, but by the time I was done with everything they had just started another lady in the chair and told me I could wait until she was done(another 20 minutes) or forget about it. The third time I came back, I know you're thinking whyyyyy do you keep coming back to this place but it's because I live super close and in the past have had very good experiences so I was hopeful, I had my pedicure with no issues. When I moved to the manicure chair, they had the woman doing my nails go start someone else's pedicure. I kept waiting, looking around, no one was coming to do my nails. The manager came over and gave me a lame 30 second shoulder rub "while you're waiting" and when I asked how much longer they seemed frantic. Shortly after, a different technician came over and completed my nails. Today(Tuesday) I went in without an appointment at 3:00PM and they were completely booked and told me I could come back an hour later. Given my past experiences, I had a feeling how that would go. Needless to say, that was the last straw. I'm not entitled, but when you have been going somewhere regularly for several years, you expect them to at least try to remember your face and take care of you once in a while. The new management seems unorganized and worried more about numbers than customer satisfaction. This used to be one of the best nail salons, but I can't waste anymore of my time when there are countless other, better, salons nearby. read more